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Reeds Rains JB Estates estate agents in Bedworth, Nuneaton and Bedworth, Warwick and 1 more

4.2

★★★★★ Great

3,360 reviews across 5 offices and 3 platforms

reedsrains.co.uk

Reeds Rains JB Estates has five offices, in Bedworth (two offices), Nuneaton and Bedworth, Warwick and Kenilworth (Warwickshire). Together they have 3,360 reviews on three platforms, rated 4.2 out of 5 overall.

Google logo

4.9 / 5

1,265

Reviews on Google

All 5 offices

Facebook logo

4.5 / 5

32

Reviews on Facebook

Business-wide

Trustpilot logo

2,063

Reviews on Trustpilot

Business-wide

Our offices

Reeds Rains JB Estates's five offices, most reviewed first. Each has its own page.

Latest reviews from every Reeds Rains JB Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Full stars sarah wisdom from reeds rain bedworth has been amazing her team are also great but any problems etc sarah is always there and on it straight away and so helpful

Wolfie · 11 July 2023 · Reeds Rains JB Estates Bedworth (52-54 King Street)

5/5

Google

Absolutely brilliant from the viewing to completion & collecting my key's. The members of staff Sarah & Rhys made everything so easy & stress free. Thank you all at Reeds Rains.

Stefani · 11 July 2023 · Reeds Rains JB Estates Bedworth (52-54 King Street)

5/5

Google

Couple of staff members I’ve spoken to have been super helpful. Really informative, a great guide. Karis Dell is above and beyond. Thank you for all your help. I highly recommend Reeds rains if you are looking into buying or selling your property. They are all kind and very friendly. Once again thank you very much Karis.

Giasmina · 11 July 2023 · Reeds Rains JB Estates Bedworth (52-54 King Street)

5/5

Trustpilot

Having not sold a property for a very…

Having not sold a property for a very very long time I was apprehensive about the whole process. Richard Hague ( Doncaster) and the delightful ladies who answer the telephone, so far have made the sale very stress free. The help and advice the whole team have shared with me has been brilliant. Thank you. I based on my findings would certainly recommend this branch of Reeds Rains.

Anne · 10 July 2023 · Reeds Rains

Agent replied · 16 June 2024

Great to read your review! Thank you.

1/5

Trustpilot

Weird and rude staff who has zero…

Weird and rude staff who has zero knowledge of human language and still constantly asking for my email address even though I told her over and over again. Stop sending me emails as I requested it numerous times in the reply. Also, you guys are dumb enough to spell my name wrong!

Tess · 10 July 2023 · Reeds Rains

Agent replied · 16 June 2024

Hi Tess,Sorry to read your review. I have sent a request for more information, this will come from Trustpilot. Please fill it out and I will make sure that we stop all marketing emails being sent to your email address.Thanks,Reeds Rains

5/5

Trustpilot

Sale agreed within 72 hours of signing…

Sale agreed within 72 hours of signing contracts. Neil was helpful, very knowledgeable and efficient. All communications answered promptly. Excellent advice given. All staff at Reeds Rains helpful and efficient.

STEELE · 6 July 2023 · Reeds Rains

5/5

Trustpilot

Having not sold a house in many years I…

Having not sold a house in many years I wasn't too sure of the process. Glenn and Emily at the Stanley branch of Reeds Rains guided me through it with patience and an understanding of the reasons for the reluctant sale, making that process a great deal easier to get through, keeping me constantly up to date with progress.

JD · 6 July 2023 · Reeds Rains

5/5

Trustpilot

Excellent Service

They had viewings lined up straight away and several offers within a week, some over the asking price. Thanks.

Amanda · 5 July 2023 · Reeds Rains

5/5

Trustpilot

Personable staff who remain…

Personable staff who remain professional and responsive. Nothing for me to fault.

Ind · 5 July 2023 · Reeds Rains

5/5

Trustpilot

A wonderful experience

The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.

Caz · 5 July 2023 · Reeds Rains

5/5

Trustpilot

Congratulations to Reeds Rains

All staff are pleasent, friendly and deal with customers in a thoroughly proffessional manner. Numerous viewings wre arranged and it was no reflection on any staff member that two (cash buyers) withdrew their offers. A new (cash buyer) was found and the sale process is progressing well.

Jean · 4 July 2023 · Reeds Rains

1/5

Trustpilot

Wasters and money grabbers spastics for staff!

If I could put 0 stars I would! Reeds rains are the worst letting agents to go with the 4.5 years we’ve lived in our property in Bidford on Avon we’ve had problems with property. (Twice this happened)Boiler took them 3 weeks to sort we had no hot water for 3 weeks they didn’t care!! shower broke took them a month to sort they didn’t care! To top everything we’ve just moved out of the property and they’re only giving us half of our deposit back because the grass in the garden was long and they’ve had to cut it ( that’s because they’ve waited 3 weeks to check property) I might add!! They have no ppl skills no customer service couldn’t give a toss about anyone but themselves! Absolute morons I’ve been waiting nearly a month for my deposit back they’ve is saying it’s gonna be another 5/10 days! REALLY!!! Don’t go with these morons people they can’t organise a p**s up in a brewery in my eyes!

Kevin · 4 July 2023 · Reeds Rains

Agent replied · 16 June 2024

Hi Kevin,We apologize for the negative experiences you encountered during your tenancy with Reeds Rains. We understand your frustrations with the delayed resolution of maintenance issues and the handling of your deposit. We have sent you a request for more information, this will come from Trustpilot.Thanks,Reeds Rains

5/5

Trustpilot

Keith Rosson was amazing

Keith Rosson was amazing! Couldn’t recommend more!

Joanna · 29 June 2023 · Reeds Rains

5/5

Trustpilot

Great service

gives great service and always happy to help

Patrick · 29 June 2023 · Reeds Rains

5/5

Trustpilot

I’m a absolutely delighted after…

I’m a absolutely delighted after reading all these reviews that my old landlord has chosen Reeds Rains to market his property. I truly hope that he gets the tenants and the service that he justly deserves. It has made me so happy. Well done.

Shorty · 29 June 2023 · Reeds Rains

5/5

Trustpilot

An estate agent that does exactly what they say they will...

An estate agent that does what they say they will. After having a disappointing experience with another local estate agent in Leamington Spa previously, it was refreshing to see a company act professionally from the first meeting we had with them, to managing to achieve the asking price we set in a challenging property market, to chasing all parties to get the sale concluded as quick as possible. I would happily recommend them to anyone.

Mr · 28 June 2023 · Reeds Rains

5/5

Trustpilot

We had a great experience with Reeds Rains when selling our property.

We had a great experience when Reeds Rains sold our house. Louise and Nicola Jane from the Eccleshall branch were very friendly, polite and helpful at all times. They were very knowledgeable and helped us to sell our house very quickly and secure a deal on a property we were buying. I would definitely reccomend Reeds Rains.

Customer · 28 June 2023 · Reeds Rains

5/5

Trustpilot

Would recommend Reeds Rains Yardley

Have been kept up to date with progress, would certainly use again or recommend to others.

Linda · 28 June 2023 · Reeds Rains

5/5

Trustpilot

SThe staff at Reeds Raine at Trimdon…Avenue in acklam

SThe staff at Reeds Raine at Trimdon ave in acklam Middlesbrough are extremely caring helpful and understanding and can’t do enough for you.

CLynn · 27 June 2023 · Reeds Rains

5/5

Trustpilot

What an excellent service!

The York branch Rains Reeds have gone above and beyond for our move. The whole process was smooth, they kept us updated every step of the way and looked after us moving into our first new home. My partner and I moved from Kent into York, and due to other issues we were unable to collect the keys on time. The team, Sophie, Tom & Emma, made sure we got into our lovely new home, and especially a big thank you to Tom for all the help! These guys deserve so much more than just a thank you. Would highly recommend the service and these lovely individuals. Thank you so much.

Kelly · 27 June 2023 · Reeds Rains

Agent replied · 16 June 2024

Thank you! Will pass on this amazing feedback to the branch :)

1/5

Trustpilot

Ignorant and clueless

Up till now I've had no issues, but my rent was due and after several days with no request for payment I decided to email them and ask what was happening, several days later no reply. Email again, no reply. Call the local branch who apparently don't deal with my address anymore and don't know who does. Not wanting to go into arrears I contact the letting department on a Southampton number, eventually they say you need to contact our other department, give me a number, once again they didn't know about any arrangements made previously about paying in advance etc. Basically I had to CHASE MYSELF FOR THE RENT. Absolutely disgraceful ignorant company and it's not the first time I have asked them something only to be completely ignored. Don't bother replying because I'm not interested.

Ronnie · 27 June 2023 · Reeds Rains JB Estates Nuneaton and Bedworth

Agent replied · 24 October 2024

Hi Ronnie,We sincerely apologize for the inconvenience and frustration you experienced with our company. We deeply regret any miscommunication or lack of responsiveness you encountered while trying to make your rent payment. Your feedback is invaluable to us as it helps us identify areas for improvement.I have requested for more information, this will come from Trustpilot.Regards,Reeds Rains

1/5

Trustpilot

8 Helmsley Close Dl17 8SS

Reeds rains is the worst agency I have ever come across. They don’t fix or maintain the house but instead send you to the landlord who will refuse to fix anything. You would expect reeds rains to contact the landlord to fix things as you rented it through them. Any one looking to rent around Durham watch out for 8 Helmsley Close dl17 7qp as landlord will not fix anything and the bath leaks down to the dining area which I believe they have just painted over and you will start to notice it after a few months. And the worst thing is if you decide to move out they will keep your deposit. Don’t forget to use environmental health before thinking about moving.

Reggg · 26 June 2023 · Reeds Rains

Agent replied · 16 June 2024

Hi there,Sorry to read your review. I have sent a request for more information so that we can look into this further. This request will come from Trustpilot.Regards,Reeds Rains

1/5

Trustpilot

We use Reeds Rains to manage our…

We use Reeds Rains to manage our properties and they are dreadful. Had a major issue with one of the properties as it was allegedly inspected and was in a filthy state with flooring ripped up & no bath panels but was deemed in a good condition. There were at least 60 bin liners thrown in the garden and has cost us a fortune removing it all. We have been paying a management fee for non management . They are very good at over charging for small jobs doing and pass the buck if they’re is a problem. The problem is with head office in Southampton and no reflection on the local office & staff

Elaine · 22 June 2023 · Reeds Rains

Agent replied · 16 June 2024

Hi Elaine,Thank you for your comments and we are sincerely sorry that you feel you have not received the level of service you have been expecting. We strive to deliver excellent customer service and would be keen to learn more about how we can improve our service for you. Please feel free to contact us on 01422348989 so we can attempt to resolve your issues as soon as possible and rebuild our previously positive working relationship.Regards,Reeds Rains

5/5

Google

Moved into property early February. Sarah & Karis were amazing, whole process was completed in 3 weeks, really supportive pair and really happy to be under Reeds Rains as our letting agent. Couldn't have asked for a better experience and 110% from Sarah and karis!!

J · 20 June 2023 · Reeds Rains JB Estates Bedworth (52-54 King Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Reeds Rains JB Estates and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about Reeds Rains JB Estates

Which Reeds Rains JB Estates office has the most reviews?

Reeds Rains has the most, with 2,376 reviews rated 3.9 out of 5, followed by Nuneaton and Bedworth with 2,239.

Where are the Reeds Rains JB Estates offices?

The five Reeds Rains JB Estates offices, by town:

Has Reeds Rains JB Estates won any awards?

Yes. At EA Masters 2022 its branches won 2 Gold awards.

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