5/5
TrustpilotAimee was very helpful and always…
Aimee was very helpful and always followed up on question
Agent replied · 19 March 2026
Thank you for your review Elisa, we're always here to help you along the way.
Trusted Agent profile
Reeds Rains CEMB reviews in Clevedon and Portishead
★★★★★
2,795 reviews across 4 offices and 4 platforms
Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,795 reviews on four platforms, rated 4.0 out of 5 overall.
738
Reviews on Google
All 4 offices
5
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
2,051
Reviews on Trustpilot
Business-wide
Our offices
Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.
- Reeds Rains CEMB Clevedon (5 The Triangle)5 The Triangle, Clevedon, BS21 6NB, BS21 6NB2,251 reviews · 238 on Google (4.8)60 in the last 90 days
- Reeds Rains CEMB Portishead (58 High Street)58 High Street, Portishead, BS20 6EL, BS20 6EL2,063 reviews · 154 on Google (4.8)62 in the last 90 days
- Reeds Rains CEMB Clevedon (5 The Triangle)5 The Triangle, BS21 6NB235 reviews · 230 on Google (4.8)0 in the last 90 days
- Reeds Rains CEMB Portishead (58 High Street)58 High Street, BS20 6EL157 reviews · 156 on Google (4.8)7 in the last 90 days
Awards
The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Reeds Rains CEMB office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotNice people and very efficient to work…
Nice people and very efficient to work with
4/5
TrustpilotI recently sold a property with Reeds…
I recently sold a property with Reeds Rains and have a say, the staff were very good to deal with.
5/5
TrustpilotFive stars …. Excellent service
Fantastic service from the whole team at Bamber Bridge but a special thanks to Emily, Lauren, Mark and Donna. Excellent communication in a timely manner and help and guidance navigating the process of selling a property.
5/5
TrustpilotI listed my property with Reeds Rains…
I listed my property with Reeds Rains as I have used them before and find their service second to none Angie and Eve are extremely professional and know the market and their buyers. They knew what buyers they had for my home and in ten days had several offers and sold my property absolutely fantastic work I highly recommend them.
5/5
Trustpilotgreat service
5/5
GoogleGreat service from the whole Clevedon team. From Craig valuing my house. To Tina showing me around my purchase property and her and Charlotte liaising with me through the whole purchase process. To Brooke in the office and mortgage advice and sorting that out via Sarah. Highly recommend. Thankyou. 😊
Agent replied · 14 April 2026
Thank you so much for your lovely feedback! 💛 We’re really pleased to hear that Craig, Tina, Charlotte, Brooke and Sarah were able to support you throughout your sale and purchase. The whole team works hard to make the process as smooth as possible, so your recommendation means a lot to us. Wishing you all the best in your new home, and thank you again for taking the time to share your experience! 😊
1/5
TrustpilotThis is one of the worst estate agents…
This is one of the worst estate agents I have ever tried to deal with. They just completely ignore you. Sellers beware - find a decent agent to list your property with as these guys are useless!! Nottingham city branch. Radio silence and ignorance for 4 weeks!
Agent replied · 23 February 2026
We appreciate you bringing this to our attention. We're sorry to hear about the lack of communication and the negative experience. We'll investigate this issue to improve our service. Regards, Reeds Rains
5/5
TrustpilotSilas Rains at the Wrexham branch.
Dealt with Silas Rains at the Wrexham branch on 3 occasions. Sold our house within 2 weeks, 7 years ago, my parents house 5 years and my sister's last week. The latter was non standard build, difficult to sell really requiring cash buyer.
Agent replied · 23 February 2026
We appreciate your continued trust in our services. It's great to hear about your positive experiences with the sales of your house, your parents' house, and your sister's property. We're so glad we could provide knowledgeable, efficient, and patient service. Regards, Reeds Rains
5/5
TrustpilotJack Owens came to value my property I…
Jack Owens came to value my property I was really nervous as having to sell due to divorce. Jack was so reassuring and made me feel at ease straightaway I honestly could not recommend him more look forward to listing with him.
Agent replied · 23 February 2026
We appreciate you sharing your experience. We're happy to hear that you felt reassured. We look forward to assisting you with your listing. Regards, Reeds Rains
5/5
TrustpilotI would definitely recommend Reeds…
I would definitely recommend Reeds Raines Liverpool branch, our sale is now going through. Thank you to Owen Thea Jack and Justin who were always professional and helpful and have restored my trust after a bad experience dealing with another Liverpool based Estate agent.
Agent replied · 23 February 2026
Dear Ms McNulty thank you for taking the time to leave the Liverpool team a review and it has been a pleasure to help market and sell you apartment for you. We will keep you updated on the progress of your sale. Kind Regards Justin Barton
5/5
TrustpilotProfessional
Professional, helpful service and the house was sold quickly!
Agent replied · 23 February 2026
We're glad you were happy with our helpful service and quick sale. Thank you for your positive feedback; it means a lot to us. Regards, Reeds Rains
1/5
TrustpilotStill waiting for my deposit back after…
Still waiting for my deposit back after 5 month ! Now saying landlord disputing it.. also waiting on calls back from phill in the office is a joke! Told constantly he’s not there or will call back to never hear from him!
Agent replied · 23 February 2026
We apologise for the deposit return delay and any communication issues. We take your concerns seriously and will look into this, please let us know which branch this was with. Regards, Reeds Rains
5/5
GoogleUsed Reed Rains for letting property over the years and recently used for sale. They communicated well throughout and tackled all issues that arised head-on! The whole team was very helpful throughout, Thank you all!
Agent replied · 11 October 2026
Thanks Beth for the lovely feedback and the 5 star, Many Thanks Charlotte
5/5
GoogleGreat service from the whole Clevedon team. From Craig valuing my house. To Tina showing me around my purchase property and her and Charlotte liaising with me through the whole purchase process. To Brooke in the office and mortgage advice and sorting that out via Sarah. Highly recommend. Thankyou. 😊
Agent replied · 11 October 2026
Thank you so much for your lovely feedback! 💛 We’re really pleased to hear that Craig, Tina, Charlotte, Brooke and Sarah were able to support you throughout your sale and purchase. The whole team works hard to make the process as smooth as possible, so your recommendation means a lot to us. Wishing you all the best in your new home, and thank you again for taking the time to share your experience! 😊
5/5
GoogleI can thoroughly recommend Reeds Rains in Portishead. The team have provided me with an excellent service in both both buying and selling a property. They are always professional and friendly and very efficient and helpful. Thank you
Agent replied · 26 January 2026
Thank you for the 5 star review Judith, that really means a lot to us. It has been a real pleasure to deal with you. Best Wishes, Matt
5/5
GoogleCharlotte has been an absolute star through my buying process which has been excessively long but her support to myself and the sellers has honestly been outstanding. Also shout out to Tina and Sue for their kind words of encouragement along the way and help with access to my new home. So I hands down recommend the Clevedon office, they’ve been brilliant! Thank you so much 🙏
Agent replied · 14 April 2026
Thank you so much for your lovely 5-star review and kind words. It truly means a lot to know that our support helped make what can be a lengthy process feel more manageable. I’ll be sure to pass your thanks on to Tina and Sue as well, they’ll be delighted to hear this. Wishing you every happiness in your new home, and thank you again for recommending the Clevedon team.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thank you so much for the 5 Stars and thank you for using my team to sell your home Many Thanks Charlotte
5/5
GoogleThe process of letting our property was easy from start to finish thanks to Phoebe, Kelly & the team. Highly recommend!
Agent replied · 14 April 2026
I am delighted that you found our lettings service easy from the start and thank you for choosing Reeds Rains Clevedon to manage your home Thanks Charlotte
5/5
GoogleUsed Reed Rains for letting property over the years and recently used for sale. They communicated well throughout and tackled all issues that arised head-on! The whole team was very helpful throughout, Thank you all!
Agent replied · 14 April 2026
Thanks Beth for the lovely feedback and the 5 star, Many Thanks Charlotte
5/5
GoogleThe Letting Team ( especially Kelly ) show excellent customer care skills ...would not hesitate to recommend Reeds Rains
Agent replied · 20 January 2024
Thanks Carol, this put smile on Kelly's face after a challenging day in the world of lettings Many Thanks Charlotte
5/5
GoogleThe process of letting our property was easy from start to finish thanks to Phoebe, Kelly & the team. Highly recommend!
Agent replied · 11 October 2026
I am delighted that you found our lettings service easy from the start and thank you for choosing Reeds Rains Clevedon to manage your home Thanks Charlotte
5/5
GoogleThe Letting Team ( especially Kelly ) show excellent customer care skills ...would not hesitate to recommend Reeds Rains
Agent replied · 25 October 2024
Thanks Carol, this put smile on Kelly's face after a challenging day in the world of lettings Many Thanks Charlotte
2/5
GooglePoor experience as a tenant with Reeds Rains, especially with the lease renewal and then the checkout process - with the exception of Phoebe who has always been lovely and professional.
Agent replied · 23 January 2026
Thank you for taking the time to leave a review, Nathalie. We’re sorry to hear that your experience during the lease renewal and checkout process did not meet your expectations. We appreciate your feedback as it helps us identify where we can improve. We’re very pleased to hear your kind comments about Phoebe and will be sure to pass these on to her, as she always strives to provide a professional and supportive service. We would welcome the opportunity to discuss your experience further and understand where things fell short. Please feel free to contact me on charlotte.emsley@reedsrains.co.uk so we can look into this for you. Kind regards Charlotte
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Reeds Rains CEMB
Which Reeds Rains CEMB office has the most reviews?
Clevedon (5 The Triangle) has the most, with 2,251 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,063.
Where are the Reeds Rains CEMB offices?
The four Reeds Rains CEMB offices, by town:
- Clevedon (5 The Triangle): 5 The Triangle, Clevedon, BS21 6NB, BS21 6NB
- Clevedon (5 The Triangle): 5 The Triangle, Clevedon, BS21 6NB
- Portishead (58 High Street): 58 High Street, Portishead, BS20 6EL, BS20 6EL
- Portishead (58 High Street): 58 High Street, Portishead, BS20 6EL
Has Reeds Rains CEMB won any awards?
Yes. In The Trusted Agent 2026 awards: Reeds Rains CEMB, Clevedon won Gold.
