1/5
TrustpilotConfused
Disappointed I enquired about a property in Huddersfield to be told an offer had been accepted, they took my details anyway, I told them it was a cash purchase.
Trusted Agent profile
Reeds Rains CEMB reviews in North Somerset, Clevedon and Portishead
★★★★★
2,794 reviews across 4 offices and 4 platforms
Reeds Rains CEMB has four offices, in North Somerset (two offices), Clevedon and Portishead. Together they have 2,794 reviews on four platforms, rated 4.0 out of 5 overall.
737
Reviews on Google
All 4 offices
5
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
2,051
Reviews on Trustpilot
Business-wide
Our offices
Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.
- Reeds Rains CEMB North Somerset (5 The Triangle)5 The Triangle, Clevedon, BS21 6NB, BS21 6NB2,251 reviews · 238 on Google (4.8)60 in the last 90 days
- Reeds Rains CEMB North Somerset (58 High Street)58 High Street, Portishead, BS20 6EL, BS20 6EL2,048 reviews · 139 on Google (4.8)55 in the last 90 days
- Reeds Rains CEMB Clevedon5 The Triangle, BS21 6NB235 reviews · 230 on Google (4.8)0 in the last 90 days
- Reeds Rains CEMB Portishead58 High Street, BS20 6EL137 reviews · 136 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Reeds Rains CEMB office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleA first class service, with excellent attention to detail. Our bungalow sale was painless. This was not my first time dealing with Craig and the amazing staff in Clevedon. It will not be the last either, I am sure. A top team and a pleasure to deal with. Thank you all, for your help.
5/5
GoogleWe used Reeds Rain for our the purchase of our new home. We were in a awkward situation with our first two offers on properties having fallen through they were excellent, particularly Craig and Tina, in procuring our property. They went out their way to accommodate us in a speedy and efficient manner so as not to break the chain behind us. We would certainly recommend them. A big thank you and the team.
1/5
TrustpilotI am sharing my terrible experience…
I am sharing my terrible experience renting from ReedsRains Salford. I am hoping this helps intending tenants and give landlords an idea of what tenants are likely to go through when they give ReedsRains Salford their propoerty to manage.
5/5
TrustpilotTom and Leah were very supportive…
Tom and Leah were very supportive through the sale of my property and always very responsive and offered good advice throughout.
4/5
TrustpilotEasy to use,plenty of houses
Rating only, no written review.
5/5
TrustpilotTara at Reeds Rains is awesome at her job
I've recently sold a property through Reeds Rains Estate Agent Catford branch, the estate agent I felt with was a lovely lady named Tara. Our sale had a lot of ups and downs and it took a little while for us to get to complete the sale. If it hadn't been Tara and her attention to detail, excellent communication, professionalism, and support during the sale my wife and I might have just pulled out. Tara and her work ethnic is the only reason we stayed and because of that we have now completed a sale on a second and third property. Should we ever need any help or just to ask a question Tara was always there and for that we are both extremely grateful for everything she did, truly she went above and beyond the call of duty to make sure we understood what was happening, but most of all, that we were happy. I would definitely recommend Reeds Rains and Tara to friends and f family if they ever need to sell or purchase a property. BIG THANK YOU from me and my wife, great job.
1/5
TrustpilotHad a valuation from the Rothwell…
Had a valuation from the Rothwell branch a complete joke as there was no similar houses to compare and it was meant to have dropped in value by 25k ! Had to chase up and call in the branch and still no further forward with an accurate valuation would not recommend
Agent replied · 22 June 2026
We appreciate you sharing your experience. We are sorry the valuation process was unsatisfactory and did not meet your expectations. We are reviewing your feedback with the Rothwell team. Regards, Reeds Rains
5/5
TrustpilotReeds Rains at Guisborough. The best estate agent.
Reeds Rains at Guisborough are super efficient, friendly and kind. If they say they will do something you can totally rely on it being done. All their staff are great and so it is perhaps wrong to pick anyone out, but Cathy is extraordinarily efficient and very kind as well as having a charming manner and a realistic attitude to the complications that inevitably arise particularly with period houses.
Agent replied · 22 June 2026
We are so pleased to hear about your positive experience with our team. It's wonderful to know that our efficiency and kindness made a difference. We truly appreciate your kind words. Regards, Reeds Rains
1/5
TrustpilotIf you’re looking to buy a house
If you’re looking to buy a house, do not go with this company, will happily show you around houses that are sold subject to contract without stating that before hand, cancel viewings at the last minute, know nothing about the houses you are viewing and just generally provide poor customer service.
Agent replied · 22 June 2026
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience. We also appreciate that cancelled appointments can be frustrating. Whilst we always try to avoid this, there are sometimes circumstances beyond our control that mean a viewing has to be rearranged or cancelled. If you would like to discuss this further, please do not hesitate to get in touch. Sophie & team.
1/5
TrustpilotI am extremely disappointed with Melanie Burgess - branch manager Cheadle
I am extremely disappointed with the service I have received from Reed Rains Melanie Burgess the branch manager at Cheadle Manchester during my property purchase, particularly the way my concerns were handled by Melanie Burgess.
1/5
TrustpilotReally bad when it comes to refund your…
Really bad when it comes to refund your deposits, be careful guys!
5/5
TrustpilotUsed Reeds Rains @ ballyhackamore first…
Used Reeds Rains @ ballyhackamore first class service from Martin the most relaxed house selling experience from start to finish. Very professional in all dealing would highly recommend this estate agent.
Agent replied · 22 June 2026
We are delighted to hear you had such a positive and relaxed house selling experience with us. Your kind words are greatly appreciated! Regards, Reeds Rains
5/5
TrustpilotDelightful Laura Jayne…
We have been dealing with Laura Jayne from the Newcastle office, she has kept us informed every step of the way through our purchase. She has answered every call and replied to every email and contacted us whenever there was news to be relayed or a question we needed answering. She has done this with complete professionalism and friendliness, and we have not even met her yet, she has been such a delight to deal with and we cannot wait to meet her to collect our keys and start a new chapter in our life She is an absolute credit to Reeds Rains. Mr & Mrs D Evans
Agent replied · 23 June 2026
Thank you for taking time to give us a review. I am really pleased that you found our service to be 5 Star, we always strive to provide a quality service to all of our clients, Laura worked really hard on getting this sale over the line. I will pass on your comments to Laura. Peter O'Brien, Branch Manager
5/5
TrustpilotThe communication from Liz was…
The communication from Liz was excellent. Regular phone calls and updates, very professional but friendly too 😁
Agent replied · 27 May 2026
Thank you so much for your review! It's a pleasure helping you, and we're so glad you felt well supported throughout.
5/5
TrustpilotBarry was very friendly and…
Barry was very friendly and communicated well throughout the process
Agent replied · 22 June 2026
We're so glad to hear about your positive experience and communication. Thank you for your kind words! Regards, Reeds Rains
5/5
TrustpilotVery helpful and friendly agency with a…
Very helpful and friendly agency with a very good knowledge of Rye.
Agent replied · 22 June 2026
We're so pleased to hear that you found our team helpful and friendly, and that our knowledge of Rye helped make your experience a positive one. We really appreciate your feedback.
5/5
TrustpilotHighly recommend
I used Reeds Rains initially to manage a rental and then to sell the property. I highly recommend them. They are professional but welcoming, nothing is ever too much. They always kept me in the loop, even during a difficult sale, going out of there way to keep me up to date with everything. I’d like to thank Adele in particular.
Agent replied · 22 June 2026
We are so pleased to hear of your positive experience with us. We always aim to keep clients informed, especially during challenging sales. Your kind words are truly appreciated. Regards, Reeds Rains
5/5
TrustpilotHighly recommend Reed Rains Kennington
We can highly recommend Reed Rains Kennington to sell your property. It was a difficult decision to sell my mother’s house, and they supported us throughout. They kept us informed at every stage of the process and gave good advice when needed.
Agent replied · 22 June 2026
We are so glad we could support you through selling your mother's house. It means a lot to know our communication and advice were helpful. Thank you for your kind words. Regards, Reeds Rains
5/5
TrustpilotReeds rains have been excellent…
Reeds rains have been excellent throughout this process of buying my property, very understanding and patient especially when I needed to see the property 3 times before making an offer, if I ever sell this property I will definitely 100% use reeds rains….
Agent replied · 22 June 2026
We are so pleased to hear about your excellent experience with us, especially the patience and understanding you received. We truly appreciate your kind words and look forward to assisting you again in the future. Regards, Reeds Rains
5/5
TrustpilotHouse sold with the first viewing.
Agent replied · 22 June 2026
We are so happy to hear your house sold quickly and that our team was helpful. Thank you for your kind words! Regards, Reeds Rains
5/5
TrustpilotReeds Rains in Yardley is an excellent…
Reeds Rains in Yardley is an excellent company to deal with. Viewings are conducted without any rush. The staff are really polite and answered all questions. The agents really made the buying process very pleasant. A big thank you to the whole team at Reeds Rains Yardley.
Agent replied · 22 June 2026
We are so pleased to hear about your positive experience with us. It's wonderful that our team made your buying process pleasant and answered all your questions. Thank you for your kind words! Regards, Reeds Rains
5/5
TrustpilotThe only estate agent with a personal touch!
Out of several estate agents contacted Reeds Rains were the only agent to contact me personally and at a time that suited me as I am not a UK resident.
Agent replied · 22 June 2026
We're so glad we could accommodate your schedule and provide personal contact. Thank you for your kind recommendation! Regards, Reeds Rains
2/5
TrustpilotReeds rain.
Reeds rain.. cowboy company that cannot be trusted. Very quick to make things happen when it suits them yet takes incredible amount of time getting through and dealing with issues. One thing after another.. blame landlord or blame letting agency for being slow? Boiler been out several months, once it was ‘fixed’ after returning 3 times to resolve the issue it then turned into a fire hazard and the best they can do is constantly delay it and avoid the matter. Everyday since I have moved into this apartment has caused me nothing but problems, problems they should’ve dealt with prior to moving in.. forcing me to deal with it and go out my way costing me my time, job and peace. Would not recommend. Lucky I still have a roof over my head for 2 stars.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Reeds Rains CEMB
Which Reeds Rains CEMB office has the most reviews?
North Somerset (5 The Triangle) has the most, with 2,251 reviews rated 3.8 out of 5, followed by North Somerset (58 High Street) with 2,048.
Where are the Reeds Rains CEMB offices?
The four Reeds Rains CEMB offices, by town:
- Clevedon: 5 The Triangle, Clevedon, BS21 6NB
- North Somerset (5 The Triangle): 5 The Triangle, Clevedon, BS21 6NB, North Somerset, BS21 6NB
- North Somerset (58 High Street): 58 High Street, Portishead, BS20 6EL, North Somerset, BS20 6EL
- Portishead: 58 High Street, Portishead, BS20 6EL
Has Reeds Rains CEMB won any awards?
Yes. In The Trusted Agent 2026 awards: Reeds Rains CEMB, Clevedon won Gold.
