Trusted Agent profile
★★★★★
2,808 reviews across 4 offices and 4 platforms
Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,808 reviews on four platforms, rated 4.0 out of 5 overall.
738
Reviews on Google
All 4 offices
5
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
2,064
Reviews on Trustpilot
Business-wide
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Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI recently purchased a property through Reeds rains and the team were friendly, helpful and communicated with us throughout the entire process.
Thank you for the review, the team wish you all the best in your new home and wouldn't mind a look once you've put your stamp on the property, thanks again for the 5 stars!
5/5
GoogleLooking to rent our property and needed plenty of advice and support. The service was exceptional - prompt, professional but still caring and understanding. I was left in no doubt that we could leave our home in very capable hands. Thank you!
Hi Edward, thank you so much for the 5 star review, providing excellent customer service to our clients is our top priority, we really appreciate the feedback. Thanks again for choosing us. Best wishes.
5/5
GoogleTina and Charlotte were incredibly supportive throughout the whole process when I purchased my property through Reeds Rains. They were very responsive and proactive, and I really appreciated that they kept me up to date and provided support across all parties in the chain.Thank you both so much
Hi Natalie, many thanks for the review, myself, Charlotte and the rest of the team wish you all the best in your new home! Thanks again Tina.
5/5
GoogleI would definetly give Reeds Rains 5 stars for their diligence and constant attention during the sale of flat. They never failed to keep us fully informed at every stage of the process Well done Charlotte and the team you were all much appreciated. Many thanks.
Many thanks for the feedback and 5 star rating, hope you are settling in at your new home and feel free to pop in for a coffee and chat whenever you are visiting Clevedon.
5/5
GoogleHaving exchanged on our property recently which we had on for sale with Reeds Rains (Clevedon) I am very happy to report that we have been very impressed with the professional and efficient way in which this company has dealt with our house sale. The Sales team were exceptional and Charlotte has managed the post offer section with incredible patience & application. I would absolutely recommend this company if you are considering either selling or buying a property in the locality.
Hello Michelle, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Reeds Rains Team
5/5
GoogleI’m currently renting with reed rains and this agency is brilliant - especially Phoebe who was the first person we dealt with at the agency. Phoebe was fast with responses, very understanding and even adjusted the timings out of her office hours to hand us our house key! Brilliant agency and I would highly recommend them. 😊 Thank you Reeds rains!
Thank you Saamvi for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Charlotte
5/5
TrustpilotFriendly
Friendly, knowledgeable staff, couldn't have done more. The Garstang office.
We appreciate your kind words about our staff at the Garstang office. We strive to provide excellent customer service and are glad to hear that our team exceeded your expectations.
5/5
TrustpilotSold in a month
House was on the market just over a month, we were kept informed every step of the way
Thank you for sharing! We're glad the process went smoothly, and it's great to hear you felt well informed throughout. Congratulations on the quick sale!
5/5
TrustpilotGreat customer service.
Great customer service.Ross and Abbie sold my property within 14 days. Fantastic customer experience
Thank you for the wonderful feedback! We're delighted Ross and Abbie were able to sell your property so quickly. Fantastic to hear you had a great experience!
5/5
TrustpilotStaff have been very helpful
Staff have been very helpful, friendly and quick service.
We appreciate your kind words about our staff. We strive to provide excellent customer service, and we're glad you had a positive experience.
5/5
TrustpilotOur house was sold very quickly but…
Our house was sold very quickly but unfortunately the buyer changed their mind. The staff at Reeds Raine were very supportive and immediately started sending other buyers to see our property. We have now got a new buyer at a better price so fingers crossed this sale will do through.
Thank you for your review! We're glad our team could support you through the process and help you secure a new buyer at an even better price. Fingers crossed for a smooth sale this time around!
5/5
TrustpilotLocal Estate agents
Whatever you're doing, either buying, selling, renting or renting out a property, you can get all the information and help you need with the knowledgeable sales staff at your local ReedsRains. Nothing is too much trouble, they go the extra mile.
Thank you for the kind words! We're thrilled to hear our team was able to provide the information and support you needed. Going the extra mile is what we strive for!
5/5
TrustpilotVery helpful and efficient staff
Very helpful and efficient staff, very professional standards all round.
Thank you for your feedback! We're glad you found our team helpful and efficient. It's great to hear that our professionalism stood out!
5/5
TrustpilotPositive and enthusiastic approach
When he came to the initial assessment of my house, Jeremy was very positive and enthusiastic. He also listened to what I had to say. He was on the buyers' case and got a result. When I go into the office he is very welcoming.
We are thrilled to hear about your positive experience. It's wonderful to know that you felt heard and understood during the initial assessment. We are also pleased to hear about Jeremy's dedication and commitment to achieving the best possible outcome for you. We strive to provide a welcoming and supportive environment for all our clients.
5/5
TrustpilotGreat advice on pricing and marketing
We appreciate your kind words and are thrilled to hear that you found our advice on pricing and marketing helpful. We strive to provide valuable insights to our clients and are glad that our efforts resonated with you.
5/5
TrustpilotBrooke is excellent at showing people…
Brooke is excellent at showing people around and negotiating
We're so glad to hear you had a positive experience! We appreciate your kind words about Brooke. We strive to provide excellent service, and we're thrilled you found it here.
5/5
TrustpilotLovely nice polite people
Thank you for your kind words. We appreciate your positive feedback and are glad you had a pleasant experience.
5/5
TrustpilotAll over good service
Very helpful....good advice & kept up to date at all times
We are thrilled to hear that you found our advice helpful and appreciated the updates. Your positive feedback is truly motivating for us.
1/5
TrustpilotVery cumbersome process
This was cumbersome and unnecessary made a very difficult process. I was a guarantor. Then I needed a reference from my employer. I have to submit taxes. Totally crazy. I have no idea how this people can even rent one house. If I wasn’t doing it for my loved one I would totally go somewhere else. They need to tone it down. Pure nonsense. Scary stuff
Hi Fadeke,We understand your frustration with the process. We appreciate you bringing this to our attention and will share your feedback with the appropriate team. We are always striving to improve our processes and make them more user-friendly.RegardsReeds Rains
5/5
TrustpilotGreat professional team
The central Manchester branch of Reeds Rains has given us a great professional service, keeping us up to date with the progress of our sale.Great team!
We are thrilled to hear that you had a positive experience with our team in Manchester. We appreciate your kind words and are glad that you felt well-informed throughout the process. We strive to provide excellent service to all our clients.
5/5
TrustpilotSmashing service
The team were always honest, professional and supportive. Excellent communication.
We are so glad to hear that you had a positive experience with our team. We strive to provide excellent communication and support to all of our customers. Thank you for your kind words.
5/5
TrustpilotPut my house on the market before with…
Put my house on the market before with other estate agents with no luck. Reeds rain put my house on the market and virtually had a buyer straight away so I can finally move on to a smaller house which is all I need. Thanks for the great service Reeds Rain.
We're so happy to hear that you had a positive experience selling your home with us. We understand how stressful selling a home can be, and we're thrilled that we were able to help you find a buyer quickly and move on to your next chapter. Thank you for choosing us and for your kind words.
5/5
TrustpilotExcellent service and communication
Excellent service and communication from the Manchester office (Whitworth St.) in selling 3 flats. Todd, Mia, Francesca and Laura have all been very professional and helpful at all stages of sale. Have no hesitation in recommending them.
Thank you for your kind review! We are thrilled to hear about your positive experience with our Manchester office. We are proud of our team and their dedication to providing exceptional service. We appreciate your recommendation and will share your feedback with the team.
5/5
TrustpilotAll concerned were helpful and…
All concerned were helpful and thoughtful.
We're so glad to hear that you had a positive experience. We appreciate your kind words and will share your feedback with our team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Clevedon (5 The Triangle) has the most, with 2,266 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,076.
The four Reeds Rains CEMB offices, by town:
Yes. In The Trusted Agent 2026 awards, Clevedon won Gold.
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