Trusted Agent profile · Derbyshire

Verified

Redbrik estate agents in Chesterfield, Stocksbridge and Sheffield

4.5

★★★★★ Excellent

1,892 reviews across 5 offices and 4 platforms

www.redbrik.co.uk

Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,892 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

1,573

Reviews on Google

All 5 offices

Facebook logo

4.4 / 5

56

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

262

Reviews on Trustpilot

All 5 offices

Want Redbrik to help?

Send Redbrik a message.

What do you need help with?

Redbrik will use your details to contact you about this. See our privacy notice.

Our offices

Redbrik's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,556 reviews on Google only. Show every review

5/5

Google

We can’t recommend Redbrik enough. We had our house up for sale last year for 5 months with a different estate agent and didn’t have a great experience, we ended up taking our property off the market and having a break from selling. We have dealt with many estate agents in the process of viewing houses and the only one that stood out for us in terms of customer experience, being proactive, communicative and organised was Redbrik. We were dubious as their fees are one of the most expensive but you really do get what you pay for. We put our house back up for sale with Redbrik and haven’t been disappointed. The marketing was amazing compared to before and really demonstrated our house in the best way enabling us to get 27 bookings for viewings in just 3 weeks. For context last year we had 11 viewing bookings in 5 months. We have sold our house in 3 weeks and had multiple offers, a very different experience to last year. All the team are very honest, helpful, friendly and just genuinely want do their best for the clients. Nothing has been too much trouble, the whole experience so far has been far more pleasant and much less stressful than last time. We have only just sold so are only part way through the process but so far we have been exceptionally happy and would recommend Redbrik to anyone looking to sell their house. The whole team at crystal peaks have been amazing working hard in the background but a special thanks to Nikki, Kathryn, Beth, Tom, Gemma and Tammy as these are the people we have dealt either personally.

Nicki-lianne · 17 October 2025 · Redbrik Crystal Peaks

Agent replied · 10 March 2025

What an incredible review to receive - thank you Nicki! We'll pass on your kind words to the Crystal Peaks team :)

5/5

Google

I have just moved into my dream bungalow but we have had hurdles all the way with our buyers. Kathryn, our sales negotiator should be made prime minister with the way she has dealt with the sale because its not been easy but she has tried so much for it too happen knowing how much we wanted it . I will never forget the help she gave us and definitely without her we wouldn’t have succeeded. Thank you so much Kathryn and Redbrick, you have been beyond amazing

Gillian · 17 October 2025 · Redbrik Crystal Peaks

Agent replied · 7 March 2025

Thank you for the glowing review Gillian! We'll let Kathryn know she should run for PM! :)

5/5

Google

Tammy has been absolutely fantastic throughout the process. She has been incredibly helpful, always responsive, and provided great advice whenever we had questions. Her professionalism and friendly approach have made what can often be a stressful experience much smoother. We truly appreciate all her efforts and wouldn’t hesitate to recommend her to anyone looking for an estate agent who genuinely goes the extra mile. Thank you, Tammy!

Jack · 17 October 2025 · Redbrik Crystal Peaks

Agent replied · 31 January 2025

What a fantastic review Jack! Thank you so much. We'll be sure to pass on your feedback to Tammy :)

5/5

Google

Lucie Appleton was an absolutely fantastic estate agent from start to finish. We engaged Redbrik for the sale of a residential property. The transaction soon became quite fraught and difficult to progress due to issue in the chain but Lucie wasn't phased. She worked incredibly hard to advise us well and keep the transaction progressing often chasing several times a day. We wouldn't have been able to complete without her help, support, and dedication. She was very patient with our many emails and nothing was too much trouble for her. She often went above and beyond and we are truly grateful for everything that she did for us. A huge thank you from us and a very strong recommendation for anyone considering using Redbrik.

Amy · 17 October 2025 · Redbrik Crystal Peaks

Agent replied · 24 December 2024

Thank you for your 5* review Amy! :)

4/5

Google

Incredible experience. Andrew helped me through a very difficult experience with my solicitor. Without him, the sale would have fallen through. However, if they recommend you use Apex Law as your solicitor, RUN!!! I cannot stress this enough, use another solicitor!

Ricky · 17 October 2025 · Redbrik Crystal Peaks

Agent replied · 24 December 2024

Thanks for the review Ricky - we're pleased to hear that Andrew was such a big help.

5/5

Google

Outstanding Service from Redbrik and Gemma! Selling our house with Redbrik was a great experience, thanks to the incredible …

Matt · 17 October 2025 · Redbrik Crystal Peaks

Agent replied · 4 December 2024

Hi Matt. Thanks for your 5* review! It's great to hear about your fantastic experience with Gemma. We'll be sure to pass your feedback on to her 🤩 …

5/5

Google

Redbrik are amazing with helping us get through the property buying process as first-time buyers, while not taking advantage of naiveness. Kathryn was assisted to help me and she was extremely consistent, communicative and helpful and …

Megan · 17 October 2025 · Redbrik Crystal Peaks

Agent replied · 3 December 2024

Thanks for your lovely review Megan - so pleased to hear about your great experience with Kathryn.

5/5

Google

I recently sold a property through Redbrik and I can’t thank them enough. Hannah and Holly were brilliant, friendly, professional, and always on the ball. As I no longer live in the UK, I was worried the process might be stressful, but after the initial meeting they handled everything online and made it all feel easy. Their support took a huge weight off my shoulders. I’d happily recommend Redbrik to anyone.

Seán · 13 October 2025 · Redbrik New Homes

Agent replied · 12 November 2025

Thank you very much for this lovely review, Sean!

5/5

Google

Thank you Shani and Spencer, prompt communication.

Sara · 13 October 2025 · Redbrik New Homes

Agent replied · 12 November 2025

Thanks so much for the 5 stars, Sara. We'll pass on your thanks to Shani and Spencer :)

5/5

Google

Excellent from beginning to end. Great friendly communication all the way along the sale. Sarah and Pam made the whole process straightforward. Thanks to you all.

Julie · 11 October 2025 · Redbrik Chesterfield

Agent replied · 11 July 2026

Thanks Julie, that's lovely to hear! ❤️

5/5

Google

Thank you Shani and Spencer, prompt communication.

Sara · 10 October 2025 · Redbrik Chesterfield

Agent replied · 17 October 2025

Thanks so much for the 5 stars, Sara. We'll pass on your thanks to Shani and Spencer :)

5/5

Google

Tammy was very professional and completed everything quickly.

John · 1 October 2025 · Redbrik Crystal Peaks

Agent replied · 11 October 2025

Thank you for your 5* review John!

5/5

Google

A very positive experience with Parks & Bailey. From the beginning, the communication was excellent, prompt, clear, and friendly. The viewing itself was well-organised, and Luke & Ruby were professional, knowledgeable, and more than happy …

Mitesh · 29 September 2025 · Redbrik Sheffield

Agent replied · 29 June 2026

Hello Mitesh, thank you for the 5-star review. Great to hear of your positive experience. We will pass your comments over to Luke, Ruby and the Coulsdon team.

5/5

Google

Wow, what a team! After purchasing a property through Park and Bailey Coulsdon years ago I knew when it eventually came time to sell up, I’d use the same branch. Once again Luke, Ruby and Abbie proved they really are the best in the area by handling the sale of my property, while also booking viewings for the potential next property. Their attentiveness during viewings really are key in making the experience worth while and the brochures they create are extremely professional. I’d recommend them to anyone in the area.

Scott · 29 September 2025 · Redbrik Sheffield

Agent replied · 29 June 2026

Hello Scott, thanks for taking the time to leave a review. We appreciate you sharing your positive experience and great to see you'd recommend us. We will pass your feedback over to Luke, Ruby, Abbie and the rest of the Coulsdon team.

5/5

Google

We chose Redbrik Estate Agents in Chesterfield to sell our house this summer based on a friend of a friend contact and recommendation. The lovely Jacqui whom was an extremely friendly no pressure professional gave us a fair and honest valuation and was most helpful and supportive with our decision making. Always quick to respond and assist. Our house sold within an 8 week period. From that point on we were guided by Natalie whom again was most supportive and friendly we both felt very safe with the entire in-house service that they provided nothing was too much trouble and advice at the ready. We had constant contact with updates and advice which we found extremely helpful as we are busy people. Solicitors, reports, appointments, assessments were all taken care of with no fuss. Appointments with feedback and a constant update was invaluable. Andrew then took care of the final stages of the process which again was all dealt with very smoothly. If ever we decided to move we would be using Redbrik. We recommend this team of professionals and would like to thank them all for their help and kind approach to what could be a stressful process. The service was first class!

Rachel · 24 September 2025 · Redbrik Chesterfield

Agent replied · 3 December 2024

Thanks for your fantastic review Rachel! We're so pleased that you had a great experience.

1/5

Google

If I could give 0 stars I would. Most disgusting service I’ve seen provided. As tenants renting with them, nothing would get done until we had complained multiple times. We mentioned our washing machine leaking along with our shower, and they eventually sent a plumber/handy man out to sort the shower a week or so later. We then mentioned the washer when he came to the house, and when he looked at it he said it had been superglued. We had been taking our washing to family’s to do so hadn’t noticed. So somebody had snuck into the property without our consent when we were out at work. The only person who got things done for us was Kiren in the maintenance department- she was amazing! Couldn’t fault her. We were under the care of Georgina who was late in her responses but at least she answered. Once she left the company we were forgotten about and ignored. When it came to the end of our tenancy, we gave our notice and wasn’t even acknowledged by anyone at Redbrik. UNTIL.. they wanted to do viewings whilst we still had our belongings in the property, but we agreed as we are civil and understand they wanted to fill our space ASAP. Once we had moved out, we were told in the office that someone will be in touch about getting our deposit back. After hearing nothing, we emailed the lettings team. We heard nothing back after 2 weeks of emailing multiple times, just an automated response saying they would contact us back in 24-48 hours. After 3 weeks of being ignored I’d called the office, and was palmed off saying there were no “asset managers” in and they’d call me back. Nobody rang back. Days later I called again and got the same response. We left the property in better condition than we had received it, and they had instantly filled our spot with another tenant. They were just reluctant to give our deposit back, and ignoring every email and call. Disgusting service, and when told over the phone, no apology given. Just excuses. Why have an automated response saying 24-48 hours response time when it wasn’t even 2-3 weeks without me having to pester them and block my number when I called so that they would answer. Really do not recommend renting with Redbrik- I have discouraged the people I know from doing the same too. Far better companies out there! UPDATE- it won’t let me reply to their response but for people out there reading this, please know this was NOT explained to us as stated by them below. And this was several weeks of chasing and at no point were we told it was due to “annual leave” which was a long time if so. They would just say there’s no asset managers in and that they’d return our call when there was, which would never happen. Truth is we weren’t designated another asset manager, when I asked who had taken over managing us when Georgina left nobody could answer over the phone and said they’d get somebody at least to get in touch. Which they didn’t. Redbrik just enjoy fobbing people off and looking good from the outside🤗

Brittany · 24 September 2025 · Redbrik Chesterfield

Agent replied · 19 September 2024

Hello Brittany. Thank you for taking the time to leave us a review. At Redbrik, we pride ourselves on our high service standards, so we’re sorry to hear that your experience, particularly related to property repairs, fell short of this. We apologise for the delay in acknowledging your notice. Unfortunately, your newly appointed dedicated Asset Manager was on annual leave when this was sent; however, it was processed promptly upon their return. Thank you for your patience regarding the deposit return. We understand that this took longer than expected, but we believe our team was able to clarify the process and the cause of the delay when you spoke with them last week. We’re pleased to confirm that your deposit has now been released to you in full. If you would like to discuss any aspect of your experience further, please don’t hesitate to email us at lettings@redbrik.co.uk. Thank you again for your feedback. Best wishes, Redbrik Lettings

5/5

Google

We wholeheartedly recommend Redbrik. Andrew specifically, has been exceptional progressing our chain along at every stage, showing a true commitment to his work and ensuring that everyone stays on track when needed. While our purchase has been far from simple, Andrew has remained approachable, friendly, and consistently helpful, offering support and guidance throughout the entire process. Thank you!

Jacqui · 24 September 2025 · Redbrik Chesterfield

Agent replied · 10 March 2025

Thanks for the 5* review Jacqui! We've passed on your fantastic feedback to Andrew :)

5/5

Google

Absolutely first class service. We have just sold our house through Redbrik and I can honestly say we have received a service of the highest standard from Jess and her excellent Team. Initially our property sold within days but we had many issues with our buyer, Redbrik went above and beyond to help resolve every issue that cropped up. Through absolutely no fault of Redbrik, we had to re-market our house, and they really pushed so hard to get the viewers, and again it sold within a few weeks. This time no hitches and we completed last week. A huge thank you to everyone at Redbrik, Chesterfield. But extra special and massive thank you's to Jess, you truly are a force of nature, also to Lisa and Ellice, thank you for your excellent communication and just being there for me to vent. but to the whole Team, THANK YOU. I would highly recommend Redbrik Chesterfield to anyone wanting to buy or sell a house. Exceptional!!!

Debbie · 24 September 2025 · Redbrik Chesterfield

Agent replied · 11 March 2025

Thanks so much for this glowing review Debbie! We'll pass on your amazing feedback to Jess and the Chesterfield team :)

5/5

Google

The team at Redbrik were absolutely amazing, we completed in seven weeks and this was thanks to amazing solicitors and estate agents. We had a courtesy call from Redbrik informing us of a house that had become available to buy and we are now homeowners of that home. Could not have asked for more from them, huge shoutout to Milly, you’ve been absolutely amazing!

Jack · 24 September 2025 · Redbrik Chesterfield

Agent replied · 19 December 2024

Thanks for your fantastic review Jack!

5/5

Google

We recently sold our property on Poppy Crescent in Chesterfield with Jess and the team who were phenomenal throughout the entire process. Professional and efficient with very high levels of customer service. In addition to this the security that their Secure Move offering brings was a huge selling point and one that we cannot recommend enough. Without a doubt worth the slight premium compared to other agents in the same market. We would use them again in heartbeat.

Matthew · 24 September 2025 · Redbrik Chesterfield

Agent replied · 19 December 2024

Thank you for your fantastic review Matthew!

5/5

Google

We purchased a house through Redbrik. From start to finish, it was really really easy and straightforward. Andrew Sedgwick was our case worker. He kept us informed every step of the way, he was a real human who understands that buying a house can be stressful and managed to take the stress away because I always knew he was totally on it. The app is brilliant and shows all the progress and remaining stages. I can't thank them enough, especially Andrew, they have all been absolutely wonderful.

Laura · 24 September 2025 · Redbrik Chesterfield

Agent replied · 18 December 2024

Thanks for your 5* review Laura! We're so pleased to hear about your positive experience with Andrew and the rest of the Redbrik team.

5/5

Google

I don’t think there are enough positive words for this but here goes… The sale of my property was set to be a rollercoaster due to the nature of the situation and foam loft insulation (nightmarish stuff!) but I couldn’t have wished for a better team supporting me throughout. Lisa and the team have been far far more than Estate Agents- they have literally been a shoulder to cry on, a source of strength and the team to put a smile back on my face. It’s been incredibly emotional and to complete, thanks to this amazing team, has literally been life changing for me. Communication, empathy, knowledge, advise- everything has been incredible from the start. I can’t thank them enough- onwards to a wonderful, happy future. 100000000/10 would recommend.

Stace · 24 September 2025 · Redbrik Chesterfield

Agent replied · 26 August 2025

Thank you so much Stace for such a lovely review! We'll pass your kind words onto Lisa and the Chesterfield team :)

5/5

Google

Everyone at Redbrik that we have dealt with during the sale of our house& purchase of our new home have been amazing. The communication has been great throughout&the whole process has been stress- free and straightforward. We got told a time frame initially of a minimum of 3 months when we put our house on the market to completion and that's exactly how long it took. Louise especially, has been so lovely& great at keeping us up to date throughout the whole process. Thankyou so much for everything would 100% recommend Redbrik.

Kate · 24 September 2025 · Redbrik Chesterfield

Agent replied · 26 August 2025

Thank you very much Kate for your 5* review! We will pass on your kind words to Louise and the rest of the team.

5/5

Google

Myself and Wendy would like say a big thank you to all the staff at Redbrik Chesterfield, that’s for been involved in the selling and purchasing of our house and our new bungalow, you have been extremely helpful through the process, we would have really struggled without your help. Mr & Mrs Bramall

Darren · 24 September 2025 · Redbrik Chesterfield

Agent replied · 31 July 2025

Thanks for taking the time to leave us this lovely review. We'll pass your kind words onto the Chesterfield team :)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Redbrik

Which Redbrik office has the most reviews?

Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Stocksbridge with 455.

Where are the Redbrik offices?

The five Redbrik offices, by town:

  • Chesterfield: 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX
  • Crystal Peaks: Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN
  • New Homes: 22 Glumangate, Chesterfield, S40 1TX
  • Sheffield: 837 Ecclesall Road, Sheffield, S11 8TH
  • Stocksbridge: Unit B5 Fox Valley Way, Stocksbridge, S36 2AB
Has Redbrik won any awards?

Yes. In The Trusted Agent 2026 awards, Chesterfield won Gold, Chesterfield won Gold and Sheffield won Trusted Agent.

Want Redbrik to help?

Send Redbrik a message.

What do you need help with?

Redbrik will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent