Trusted Agent profile · Derbyshire
Verified
★★★★★
830 reviews across 2 offices and 3 platforms
Redbrik has two offices, in Chesterfield and Sheffield (Derbyshire). Together they have 830 reviews on three platforms, rated 4.6 out of 5 overall.
Redbrik's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a visit from Leeselle at Hoppers. Very thorough and efficient. All questions answered very helpfully. Highly recommended.
That's great to hear Roy, Leeselle will be delighted to hear that. Thank you for your review 🎉 …
1/5
GoogleJ R Hopeless. Happy to take your money and let you live in mouldy conditions. No customer care at all. Always on the side of the landlord. Empty promises of maintenance. Avoid avoid avoid. (Speaking about lettings only, Leyburn office)
Hi Andrew. I agree and accept that you had a bad experience with your tenancy, I'm truly sorry for that. I stand by our team, who I feel did the best they could to resolve your issues before ultimately negotiating you an early exit from the tenancy. That said, lessons have been taken from your experience that we will use to improve our service going forward and avoid situations like yours in the future. I appreciate the candid review and wish you well for the future.
1/5
GoogleUnorganised, rude and unprofessional.
Hi David. I'm genuinely sorry to hear that we've not met the standards you expect from us. We strive to be professional at all times, even when things don't go well. Customer feedback is essential for us to iterate & improve. Though I understand that helping us may not be at the top of your to-do list, I'd be grateful if you would be willing to share specific details about your experience so we can address any areas of concern. Regardless, thank you for your feedback. It will be investigated and will any lessons learned will be used to improve our service. I sincerely hope we can regain your trust in the future. Warm regards, Chris Carlisle
5/5
GoogleRating only, no written review.
Hi Stewart. Thank you so much for your review!
5/5
GoogleSuperb service from Team Hoppers, from valuation to listing, viewing and completion, 5 stars all round, thank you !
Hi Sophie, the team will be delighted to hear this! Thanks so much for your review!
5/5
GoogleSpecial thanks to Kathryn Steele - we recently dealt with her in relation to a prospective purchase. Kathryn’s communication was fantastic & much appreciated.
What lovely feedback for Kathryn, we will pass this on to her. Thank you very much, Kenna!
5/5
GoogleSo glad we chose Redbrik to sell our house with! From start to finish, the service has been outstanding, we genuinely couldn’t have asked for more. Communication was excellent throughout, with weekly update calls from Andrew that kept everything on track. They worked brilliantly with our solicitors (Taylor and Emmet), taking the lead on weekly calls and saving us a huge job. The whole team was consistently positive, friendly and always happy to help. Thank you to Jess and the whole Redbrik team, we’d highly recommend you to anyone!
Thank you so much Lauren! What a lovely review to read. Great to hear that you've had such a great experience with our lovely Chesterfield team :)
5/5
GoogleWe've just sold our property and they have been brilliant just waiting on solicitors. But a huge thank you to gary a Morgage advisor who works with redbrick for getting me my Morgage in principle for my next home being under the cis scheme I cant recommend him enough to anyone!
Thanks so much for the 5* review Brad!
5/5
GoogleRating only, no written review.
Thanks for the 5 stars!
5/5
GoogleMade the renting process smooth and easy, Alicia and her team were excellent and kept us updated throughout the entire process
Thank you, Harry, for your 5* review! We will pass on your kind words to Alicia and the rest of the team.
5/5
GoogleI was supported from day one until the final purchase. I am do grateful to have chosen Redbrik. I highly recommend 👌 Pam …
Thank you, Pam, for your 5* review!
5/5
GoogleAn excellent service from start to finish throughout a very tricky process. Redbrick were extremely professional throughout, resilient and very knowledgeable. Thanks for all your help 🙂 …
Thank you, Matt, for this great 5* review :)
5/5
GoogleExcellent, Very Professional
Thanks for your 5* review Chris!
5/5
GoogleThe Redbrik team were excellent start to finish. Very professional all round and each communication was personal and timely. We never had to chase responses or feedback, we were kept well informed throughout the process. Well done!👍 …
Thanks for the fantastic review Levente!
5/5
GoogleWe had a very positive experience buying a house through Redbrik. Good communication and always friendly in branch. We’d be very happy to do business with them at any point again in the future.
Thank you for your 5* review Robert!
5/5
GoogleRedbrik have been great so far and shout out to Kathryn for being amazing and answering all my questions and talking me through everything .
Thank you for your 5* review, Jade! We will pass your kind words on to Kathryn and the team.
5/5
GoogleVery quick and efficient. Would definitely recommend.
Thank you for the 5* review Nafeesa!
5/5
GoogleAmazing and very straightforward experience, especially as FTB. Awesome communications with Kathryn who has been very helpful at all steps!
Thanks so much for your 5* review Usmarah!
5/5
GoogleKathryn was a pleasure to work with in selling my property. She kept me up to date every step of the way and made a potentially stressful experience easy. Would recommend Kathryn and the Redbrik team every time
Thanks for the 5* review Jessica! We'll pass your kind words on to Kathryn :)
1/5
GoogleAbsolutely disgusting avoid using. Theyll charge the earth, hidden costs and charge you £500 to reserve a property and won't refund if the chain breaks. Rob dogs, avoid at all coat
Hi Stephen, Thank you for taking the time to leave your feedback. We are very disappointed to read your review. Throughout your purchase, we worked closely with both you and the seller to help maintain your chain. When your original buyer withdrew, the seller of the property you were purchasing agreed to a substantial price reduction to assist you and help retain your buyer - something that is not common and was done to try to support you. Unfortunately, despite these efforts, the sale could not be secured, and you were unable to proceed. Regrettably, the seller of the property you were purchasing has also been impacted, as she risks losing the property she was buying. Regarding the reservation fee, Redbrik uses a process called SecureMove™, designed to make the buying and selling journey more secure and efficient for all parties. SecureMove™ has significantly reduced fall-through rates compared to the wider market. The reservation fee covers a full suite of regulated and insured property searches (valued at around £375), upfront legal and administrative work to speed up the process, and a period of exclusivity during which the property is removed from the market. If a seller withdraws from the agreement, the reservation fee is fully refunded to the buyer. If a buyer had paid a solicitor directly for searches in the traditional way, that cost would typically be lost if the sale fell through. We appreciate your feedback and wish you all the best for the future. If you would like to discuss your experience further, please feel free to contact us directly at chesterfield@redbrik.co.uk. Best regards, Redbrik
5/5
GoogleAmazing. Kathryn was really helpful 🙂 …
Thanks for your 5* review Sisa!
5/5
GoogleRating only, no written review.
Thanks for the 5 stars, Lisa :)
5/5
GoogleAll the guys at Redbrick were very informative, professional and always easy to reach. Kathryn in particular was always available to answer our questions in a nice manner
Thank you for taking the time to leave us this great review, Peter!
5/5
GoogleThe team at Redbrick have been amazing especially Nikki North and Tammy Kelly who couldn’t do enough to ensure the whole process was stress free. Would definitely contact them again if we needed an estate agent again.
Thanks so much for the 5* review Claire!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Redbrik has 830 reviews across its two offices, rated 4.6 out of 5 overall: 774 on Google, 55 on Facebook, 1 on Yell. Company-wide Facebook reviews for Redbrik are counted once, not once per office.
Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Sheffield with 373.
The two Redbrik offices, by town:
Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold; Redbrik, Sheffield won Trusted Agent.
