5/5
GoogleTammy was wonderful, super friendly, responsive and easy to talk to
Agent replied · 14 March 2025
Thanks for your 5* review Scott!
Trusted Agent profile · Derbyshire
Verified
Redbrik reviews in Chesterfield and Sheffield
★★★★★
830 reviews across 2 offices and 3 platforms
Redbrik has two offices, in Chesterfield and Sheffield (Derbyshire). Together they have 830 reviews on three platforms, rated 4.6 out of 5 overall.
Our offices
Redbrik's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Redbrik office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent service from Gemma and Kathryn
Agent replied · 14 March 2025
Thank you for the 5* review Jamie!
5/5
GoogleWe bought via Redbrik in Chesterfield. Fantastic communication from start to finish. Liz Wootton was especially helpful throughout. Couldn’t recommend Redbrik’s staff and professional approach enough. Thank you
Agent replied · 13 March 2025
Thanks so much for your 5* review Jay!
5/5
GoogleOur house went on the market and with 9 days was sold subject to contract with Redbrik, excellent service with friendly, helpful staff who I can't thank enough.
Agent replied · 10 March 2025
Thank you for the taking the time to leave this great review Andrea. So pleased to hear about your positive experience :)
5/5
GoogleTammy has been a great help with the sale of our property even when the market wasn't as strong as it once was. With constant feedback from viewers and changes to photography to refresh the page has helped secure a lovely buyer for our home.
Agent replied · 7 March 2025
What fantastic feedback for Tammy! Thanks for sharing it with us Nicola :)
5/5
GoogleHave just had our offer accepted on our future home. The service we’ve received from Redbrick has been great , helpful during the whole process. Kathryn has been super ! Thank you!
Agent replied · 4 October 2024
Thank you for the 5* reivew Charmaine, we're so pleased to hear you received a great service from Kathryn. We wish you the best with the rest of the buying process and look forward to handing you the keys!
5/5
GoogleKathryn been a massive help throughout the whole process and been quick to contact and support any inquiries.
Agent replied · 7 October 2024
Thank you for the 5* review Brooke. We're glad to hear Kathryn has helped you throughout the process.
5/5
GoogleI am currently using Redbrik Estate Agents and have found all members of staff to be helpful and professional. Kathryn has been especially helpful guiding me through an unfamiliar process. I’m very happy with their service - thank you
Agent replied · 28 February 2025
That's great to hear Sandra! Thank you for taking the time to leave us a review :)
5/5
GoogleJess and her team @ Redbrik have been excellent from start to finish. The service provided using the 'secure move' scheme implemented by Redbrik was great. Communication from Jess quick and accurate, always extremely helpful :)
Agent replied · 27 January 2025
Thanks for the great review James!
5/5
GoogleThe sale of our property and the purchase of our new home has gone very smoothly so far, Tammy in the Crystal Peaks office has been very helpful and is a very polite and cheerful person.
Agent replied · 28 February 2025
Thanks so much for your 5* review Gordon!
5/5
GoogleVery impressed with this company , from start to finish professional , driven , informative, I’ve used quite a few estate agents but feel Redbrick give that extra that others don’t , lucie Appleton needs recognition for all the way in this procedure she has kept us informed and calm ,thank you lucie , I would definitely recommend 100%
Agent replied · 31 January 2025
Thanks for your fantastic review Vincent! We'll pass your kind words onto Lucie.
5/5
GoogleUp to now my experience of Redbrik estate agents crystal peaks branch has been a very good one with polite professional staff throughout, I’ve been looked after by Tammy Kelly that’s kept me informed every step of the way to me getting a sale on our property, I shall be recommending their services to anyone wanting to sell or buy
Agent replied · 30 January 2025
It's great to hear what a positive experience you're having with us Steven. Thank you for taking the time to leave us a review!
5/5
GoogleGemma Hynes has been super helpful and updated me at every stage for the sale of my house which was very much appreciated. She moved things along as quickly as she could and was very professional. Thank you to Kathryn who also handled the viewings very well.
Agent replied · 15 January 2025
What lovely feedback - thank you Kerishni!
5/5
GoogleWe have dealt with a few Estate agents and Redbrik are by far the best we have had, they were very responsive, always reassuring and very professional throughout the sales process, I have recommended them to a work colleague who has experienced the same service and who exchanges this week
Agent replied · 13 January 2025
Thanks so much for taking the time to leave us a 5* review Russell!
5/5
GoogleAmazing from start to finish x Highly reccommend to anyone on the move x
Agent replied · 8 January 2025
Thanks so much Lisa!
5/5
GoogleRating only, no written review.
Agent replied · 9 December 2024
Thanks for the 5* review Sue!
5/5
GoogleLiz at Redbrik has been amazing from start to finish. Always happy on the phone and nothing was never too much to ask. I would highly recommend Redbrik purely on the experience she has given me as a buyer. If her managers read this she deserves a pay rise.
Agent replied · 1 November 2024
Thank you for the five star review, Jordan! Thank you for the praise towards Liz, we'll be sure to pass it on. Best of luck with your move!
5/5
FacebookSeeing Redbrik grow to where they have achieved today is enormous. From the old red boards to the sleek new look. Redbrik are visible in the South Yorkshire and Derbyshire. Redbrik 🏆
1/5
GoogleI recently purchased a property listed with RedBrik, and unfortunately, my experience was overwhelmingly negative. From start to finish, the process was marred by misinformation, unnecessary fees, and a general lack of professionalism. When I first viewed the property, the estate agent showing us around was surprisingly unknowledgeable about basic details. They couldn't answer key questions about the seller’s position, such as whether they had found another property, and later provided us with incorrect information about the property chain. We were led to believe there was an additional person in the chain, which turned out to be false; our seller was purchasing a new build, not a resale property. When we viewed the property again, this time shown around by the seller themselves, we were finally given accurate information about the neighbors and the property’s position. It's concerning when the seller and estate agent are on completely different pages. RedBrik’s valuation of our property was another disappointing experience. Their agent seemed more focused on upselling their inflated fees rather than offering practical advice. We were repeatedly told about their "special methods" and "lists of interested buyers," which supposedly justified their high fees. However, their so-called "special" marketing is simply listing on RightMove or OnTheMarket, just like every other agent, many of whom charge significantly less. We decided to make an offer on the property, but were then forced to pay RedBrik’s non-optional “Secure Move” fee of £595. This fee is supposedly designed to secure the purchase and speed up the process, but in practice, it offers very little value. If anyone else in the chain withdraws, you’re left out of pocket with no recourse. It’s a one-sided cost that does little to "secure" anything when other parties aren’t bound by the same terms. The “benefits” that come with the Secure Move fee are equally disappointing. For example, RedBrik pre-orders property searches, claiming it will save time, but these searches were grossly marked up and failed to provide any advantage. In fact, boundary issues with the property, clearly visible on these searches, were completely missed and took months to resolve. If RedBrik is charging for these services, the least I would expect is proper due diligence, but they failed to catch glaring issues that significantly delayed the process. The “Secure Move” certificate, another part of this questionable package, has an expiration date indicating when you should expect to complete the sale. Our sale process exceeded this deadline by nearly three months, and when I inquired about this, I was met with a casual “we can extend it,” without any apology or acknowledgment of the inconvenience caused. RedBrik also assigns a staff member to manage the purchase process, but this service was far from helpful. Their role seemed to consist of calling me to chase my solicitor for updates, only for me to discover that my solicitor had already responded or was waiting on outstanding documents from RedBrik themselves. Despite positioning themselves as intermediaries, they offered no actual assistance in resolving delays and often seemed unaware of what was going on. When I raised a list of post-completion issues, including problems with the property that became apparent on the day we moved in, RedBrik’s interest vanished. Despite visiting their branch in person and being promised that the manager would follow up, I never received any communication. It became evident that their enthusiasm evaporated the moment we collected the keys. I would strongly advise potential buyers and sellers to consider other local estate agents who offer much better service at a fraction of the cost.
Agent replied · 11 September 2024
Hi Joe, Thank you for taking the time to write a review for us. We would like to clarify a few points in response and offer you the opportunity to speak with us directly to resolve any outstanding issues, should you wish to do so. As Estate Agents, we rely heavily on the information provided to us. In this case, the Sellers were not fully decided on their future plans, which left us, and them, uncertain about their position. Later in the process, the Sellers decided to purchase a new build and informed you during your second viewing. Had their plans been clear from the beginning, we would have communicated this information confidently, but unfortunately, that wasn’t the case. When it comes to marketing, we go above and beyond simply listing properties on portals. Each property benefits from a bespoke marketing strategy created by our team upon instruction, ensuring maximum exposure for every home. This includes thorough database work, which we take great pride in. Our extensive database allows us to understand the position of our clients, enabling us to effectively match properties with potential buyers. Having recently celebrated our 10,000th completed sale, we stand by the value of our marketing, processes, and customer service, justifying our fees. In this case, boundary issues arose with the property you were purchasing. Upon receipt of the searches, this was not raised by the solicitors, as it may not be a concern for all buyers. A cash buyer, for example, would have the option to decide whether to address the issue. However, in your case, the mortgage lender flagged it as something they wanted to resolve before proceeding with the loan. SecureMove™ is designed to provide searches and transparency upfront, not to resolve legal matters, as we are not solicitors. The Branch Manager worked directly with you after completion and fully supported you with any issues that arose post-completion. We rely on the transparency of Sellers to provide all necessary information and on Buyers to conduct the relevant checks before making an offer on a property. The issues raised, such as taps not working and missing keys, were beyond our control, as we depend on Sellers for full disclosure. Our advice at the time was to raise these matters with your solicitor to assist in resolving them. Gemma (Branch Manager) went back and forth to provide as much support as possible, for which you expressed your gratitude at the time. Throughout the process, Redbrik has been fully transparent with you, providing all the information available to us at any given time. We understand that the condition of the property upon completion was not up to your expectations, and we apologise for the inconvenience you’ve experienced. We hope your solicitors can assist in resolving the matter.
5/5
GoogleFantastic service with Redbrik, from the first valuation right through to completion. The staff were professional, highly knowledgable and personable throughout. I appointed them as although their fees were slightly higher than others, the majority of houses on the market with them in my area seemed to be sold. They marketed my property quickly and were able to secure offers within a week of going live. Their online portal made it so easy to keep track of where we were and what was going on. Would highly recommend!
Agent replied · 31 August 2024
Hi Stefan, thank you so much, this is such a kind review. We're so pleased to hear you had a great experience with Redbrik.
5/5
GoogleI would like to express my sincere gratitude to the Redbrik team at Crystal Peaks, especially to Tom, Emily, June, Steven, and Emi. Every member of the team demonstrated exceptional warmth, assistance, and professionalism throughout the …
Agent replied · 15 February 2024
Thank you for the 5* review, we really appreciate it and are so glad to hear you had a great experience with Redbrik
5/5
GoogleRedbrick Estate Agents at Crystal Peaks were absolutely fantastic from the very first time I went in to them right through to the completion of the house sale. …
Agent replied · 15 February 2024
Thank you for such a kind review Jo
5/5
GoogleWould highly recommend! Gemma and the team at Redbrik are just amazing, nothing is too much trouble. It’s the second time we have used Redbrik to sell and this time we’re buying …
Agent replied · 23 April 2024
We're so pleased to hear about your positive experience, thank you for the 5* review
5/5
GoogleWhen we decided to sell our ex-rental property we were recommended to use this estate agency by our friends - and we now would also have no hesitation in recommending Redbrik. From initial contact in the office, thru to valuer and …
Agent replied · 25 November 2023
Thank you for the great review Anthony, it's great to hear you've had a positive experience with Redbrik.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Redbrik
How many reviews does Redbrik have?
Redbrik has 830 reviews across its two offices, rated 4.6 out of 5 overall: 774 on Google, 55 on Facebook, 1 on Yell. Company-wide Facebook reviews for Redbrik are counted once, not once per office.
Which Redbrik office has the most reviews?
Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Sheffield with 373.
Where are the Redbrik offices?
The two Redbrik offices, by town:
- Chesterfield: 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX
- Sheffield: Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN
Has Redbrik won any awards?
Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold; Redbrik, Sheffield won Trusted Agent.
