Trusted Agent profile · Derbyshire
Verified
★★★★★
830 reviews across 2 offices and 3 platforms
Redbrik has two offices, in Chesterfield and Sheffield (Derbyshire). Together they have 830 reviews on three platforms, rated 4.6 out of 5 overall.
Redbrik's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have recently completed on our purchase and sold via Redbrik. The whole process was seamless using Secure Move and much less stressful than expected. We went on the market at the beginning of January and were delighted to agree a sale …
Hi Matt, thank you so much for this review. We're so pleased to hear your experience with SecureMove™ was so positive and the team looked after you! We wish you all the best in your new home.
5/5
GoogleWe recently sold our property through Redbrick estate Agents, we could not be disappointed. They contacted us every time we had a viewing, we were kept up to date after each viewing and the property sold within 4 weeks of it going on sale. …
Thank you for the great review, Maxine. We're so pleased to hear about your experience.
1/5
GoogleWell here we are Redbrik Chesterfield branch- Jacqueline Brentnall. Can you tell me why as we are not on your mailing list and never have been why you took our property details from Rightmove and tried poaching us to sell with yourselves?! under GDRP rules I don't feel that is legal! So for every letter we receive a 1 star rating will be left to show others the intrusion from this estate agents. My point Thea Cox is that its wrong to be trying to poach a property from another agent when we have had no contact with you whatsoever....
Hi Lyn, Thank you for taking your time to write a review. The prospecting letter has reached your home based on our knowledge that your property is/was on the market. The letter/postcard you have received will have been addressed to ‘the homeowner’ - we do not have any of your information such as name, or contact details, so isn’t a breach of GDPR. Due to not having any contact details from yourself, could you please contact the marketing team to have your address removed from the prospecting database, this way you will not receive any further communication from us. Also, we can see you have reviewed a few other agents with the same issue - if you contact all the agents directly, we will all be able to remove you from the prospecting database. Kind regards, Thea Cox thea.cox@redbrik.co.uk
5/5
GoogleWe have rented a property for the second time through Redbrik and the customer service was excellent and efficient. It was a quick move and they managed to sort everything within the space of a few days. We dealt with Georgina Wood and Alex Matthews who were polite and professional throughout and answered all our questions. Highly recommend. Thank you Redbrik Amy & Brett
Thanks for such a lovely review Amy and Brett! We hope you enjoy your new home!
4/5
GoogleMy experience of Redbrik is a good one. All the people involved in my sale were professional, very responsive and pro-active. Jake was very good at obtaining a price acceptable to me. As I live 3 hours away I appreciated the help in doing the insurance checks required. The process from accepting an offer went pretty smoothly. I've given 4 stars rather than 5 as I think the initial evaluation was too high, the sale happened at the same time as inflation increased rapidly so the original price had to drop, but my expectations were for a higher sale price.
Thank you for the review Julie
5/5
GoogleWe have recently made a successful offer on a property being marketed by Redbrik in Chesterfield. I have found the team there, and Jake in particular, to be very helpful right from setting up the viewing to answering our regular questions about the property and liaising with the vendors over our offer. We don't live near Chesterfield but we previously used Redbrik in Sheffield to sell my aunt's flat so I knew of them from past experience. We're still to complete so I will update this review when we do but at present as a buyer I would happily recommend them.
Thank you for a great review Stephen!
5/5
GoogleAfter having three different Estate Agents to value my property, I decided to appoint Redbrik to handle the sale. This has turned out to be a great decision, as my property is now sold subject to contract within two weeks of the advert going live. Every aspect so far has been handled in a timely and efficient manner. Jake deserves a special mention for keeping me fully updated at all times, which has been very much appreciated. Highly recommended!
Thank you for the 5* review Mark, we're so pleased to hear you're happy with the service you received from the team.
5/5
GoogleThe team at Redbrik are absolutely brilliant. As well as being fantastically efficient they are excellent communicators both with the client and with each other, so whoever you talk to in the team they are all up to date with what is happening with your case. The whole process went like clockwork. But what makes them really special is that they are all utterly delightful people, helpful, polite, friendly and empathetic. Thank you!
This is such a kind review, Anne, thank you for taking your time to write this for us. We are so pleased to hear you had such a positive experience with Redbrik
5/5
GoogleThe lettings team here are by far the best we've experienced as landlords. We've used quite a few agents in the area over the past decade and the service we receive from the team (especially from Georgina who is always on top of everything!) is outstanding. They will deal with virtually everything for you and always have a solution to offer for anything that pops up. Their communication is clear, concise and spot on and their fees are still in line with competitors that provide a far lower level of service. The sooner we get our entire portfolio moved to them the happier we'll be!
Thank you for such a great review!
1/5
GoogleBuyer & sellers beware scammy secure move Buyer & sellers beware! Redbrik operate a very shady Reservation fee scheme where they charge a "non-negotiable", "non-refundable" £595 for a search pack and the right to take the house of the market. Problems with this: 1. The searches will usually be outdated. If something has come up in the time gap the old searches do not cover, then the buyer will be in trouble. Redbrik says they will "sort" this out. However, I would not want to be stuck in some remediation process with them when things go wrong. Far better to get your own conveyancer to do the searches. 2. The reservation fee to take the house of the market is nothing but a money grabbing scam whereby they pocket £595 from the seller and £595 from the buyer while charging the seller their usual percentage. 3. The £595 reservation fee does not benefit the buyer and is intrinsically unfair. It does not really protect from gazumping, as the seller can still accept a higher offer (perhaps £5000-10,000) and just refund the £595. 4. Additionally, this money does not go towards the sale of the house and is a lot of money because searches that only cost around £200-250. Thus, I am struggling to understand or see the value in this fee. 5. As a seller if you use this scammy service, it is likely you will get far fewer offers because most buyers will not subscribe to this scheme because 99.9% of estate agents do not do such things. I just made an offer of the asking price of a house ~£350K and though this secure move stuff was optional. Imagine my surprise when Redbrik was happy to scupper the deal even thought the seller was very interested in continuing! Sellers who advertise with Redbrik do so at their own risk as they only negotiate for their own fees and do not look out for the seller. The company has an awful reputation and should honestly look at acting with more integrity rather than trying to con people out of money on spurious reasons. Redbrik are cowboys! Save your time & get a proper estate agent!
5/5
GoogleWe have had the absolute best experience with Redbrik and would recommend them above all other estate agents. During the listing they were in touch every week keeping us updated and doing their best to market our property. Once we sold Lucie Appleton the progressor did a sterling job with a horrendous chain. But we got there and are now sat in our lovely new home. Thank you Ellice, Lucie and the rest of the Team - we are so glad we picked you!
Thank you for your fantastic review Chris. We're so pleased to hear that you had a great experience with Redbrik.
5/5
GoogleWe have been delighted with every aspect of Redbrik's service and help so far. It's been 26 years since we last purchased a house and Redbrik have really supported us with both buying and selling. Every member of the team that we have spoken to has been friendly, courteous and professional (and a special mention for Grace who has been brilliant).
Thank you for your fantastic review Alasdair. We're so pleased to hear that you had a great experience with Redbrik.
5/5
GoogleWe bought our dream house through Redbrik and had Jess guiding us throughout the whole process. She couldn’t be more brilliant at advice and knowing exactly the jargon that the solicitors were using, she was so prompt and informative throughout and such a friendly voice at the end of the phone. I have recommended Jess to my mother in law, who buys and sells property regularly and the sellers of our new house changed their estate agent to Redbrik due to the pictures being better/more appealing than the previous estate agent. I would recommend both Redbrik and Jess to any home buyer/seller and would use again, happily. Thanks for all your help!
Thank you Jani for the kind review, we're so pleased to hear you had a great experience and Jess looked after you. We hope you're settling in to your new home.
5/5
GoogleWe are very pleased with the service provided by Redbrik .From the valuation we chose to go with them and have received excellent communication from Jake, who has kept us regularly informed about viewings and offers. He offered advice when we asked which we found most useful. We would definitely recommend Redbrik based on our experience of using them to sell our house.
Thank you so much for the 5* review!
5/5
GoogleI would absolutely recommended Redbrick, having to sell my mum's house after her passing was very emotional but Grace and her team were amazing. Grace would regularly update me with the progress of the property on the market. Thank Grace you have been amazing.
Thank you Sarah for the great review. We're so pleased to hear Grace and the team looked after you.
5/5
GoogleRedbrik Estate Agents were proactive and singularly focused in achieving the agreed aims. This effort was aligned with superb communications skills keeping me informed during every step of the sales journey. I must take this opportunity to commend Clayton and Amanda for their outstanding work which is greatly appreciated and valued. I highly recommend this remarkable Estate Agency.
Thank you for such a kind review, we're so happy to hear about your positive experience with Redbrik. Thank you again
1/5
GoogleWe had really bad experience with Redbrik Chesterfield and their property manager Georgina. Although they initially agreed to an early tenancy termination, the landlord changed mind, resulting in an additional 2 months' rent and unexpected expenses. The checkout report was clean and I think that was the reason they didn't initially gave us the report. We had to ask them and had to visit the office to get the report. Despite meeting cleaning requirements and having a fair checkout report, the landlord, and the agency, demanded our full £900 deposit and an extra £100 for repairs. Lack of fairness in dealings prompted us to dispute with My Deposit. We submitted all the proofs and thankfully My Deposit gave most of our deposit back. This clearly proves how unfair Redbrik and the landlord treated us. Not only this but the agency required us to hire the professional cleaning team they recommended for their own financial gain. They doubted our own carpet cleaning efforts despite providing invoices and bank statements, causing significant mental and financial distress. The property manager refused to listen to our perspective and forced to hung up, assuming we were being rude.
Hi Zaira, Thank you for taking the time to review. We would love the opportunity to discuss this further with you so we can explain the reasons behind each point raised. Should you wish to discuss this any further, please contact myself on 0114 361 0140. Kind regards, Abigail Wilks Head of Lettings
5/5
GoogleMy wife and I recently got an apartment for rent through Redbrick and staff were very helpful. Charlie took us through the initial stages and then Georgina finished it off. Both have been great and did very well with exceptional customer service and support. Thank you Charlie and Georgina and the rest of your wonderful team. - Solomon & Modesta.
Thank you for the kind review, we hope you've settled in well.
5/5
GoogleMe and my partner have had a really positive experience with Redbrik, we are first time buyers and they have helped us with everything. Carmel suggested a mortgage advisor who has been fantastic and Jake helped to ensure our offer was accepted and provided us with 3 different solicitors to choose from. Jake also checked in with us and kept us informed of what was going off, so thank you so much! Would definitely recommend!
Thank you Jade!
5/5
GoogleFantastic service Jake as been very professional, courteous and efficient. Thank you to all the team at redbrick we cannot belief how fast things are moving Thank you very much Andy & Jo x
Thank you Andy & Jo, we're so happy to hear about your positive experience with Redbrik.
1/5
GoogleWe had an extremely disappointing experience with Redbrik estate agent, Chesterfield. We have been renting a property in ListerClose and Georgina was our manager. They initially offered an early tenancy termination, but later reneged on the agreement, forcing us to pay additional 2 months rent and endure unjustified expenses. The landlord, backed by the agency, unfairly demanded our full deposit of £900 and an extra £100 for repairs despite our efforts to meet their cleaning requirements. The landlord insisted on repair costs despite a clean checkout report. This added to the unjust financial burden and highlighted the lack of fairness in their dealings. We had to raise the despute with My Deposit and waiting for the decision. Agency forced us to do multiple end of tenancy professional cleanings with the cleaning company they preferred. We did a professional carpet cleaning ourselves but they didn't believed it even after we provided invoices and bank statements. The property manager consistently sided with the landlord, causing us significant mental and financial distress. I strongly advise against choosing Redbrik for any property dealings.
Hi Basim, Thank you for taking the time to review. We would love the opportunity to discuss this further with you so we can explain the reasons behind each point raised. Should you wish to discuss this any further, please contact myself on 0114 361 0140. Kind regards, Abigail Wilks Head of Lettings
5/5
GoogleWe have just completed this week as a seller of a property with the Chesterfield Branch . We have listed our house last year, when the market was slow . But from the beginning Jacqueline visited us and explained in detail the process of Redbrik, and unlike other Estate Agent visits was not pushy what’s so ever. Our property was listed in a very timely manner ( within days ) which I was very impressed with. The following period we was contacted weekly by Jake to update the process and feedback of any viewings , followed by advise to progress further with the sale . Redbrik arranged all the viewings and we were advised in advance when these would occur. Finally when we accepted an offer we was looked after by Lucie the progressor along side Elena @ Taylor Emmet . Lucie was there every step of the way and kept things moving. We had a weekly contact , sometimes more at the last stage to ensure it all completed in a timely manner . Lucie was very easy to contact throughout, which was reassuring if any issues needed looking into . They delivered the completion within the secure move period , Overall I honestly can say Redbrik provides an excellent service and in a timely manner .
Thank you for such a lovely review, we're so pleased to hear you've had a positive experience with Redbrik. We hope you're settling in to your new home.
5/5
GoogleI was a tenant with Redbrick for 2.5 years and always found the service offered very efficient and straightforward. Very easy to contact, any repairs queries dealt with swiftly and to a good standard. Team are friendly and welcoming, very approachable for any issues or information needed. Would definitely rent via Redbrik again in the future.
Hi Lee, we're so pleased to hear you had a great experience with Redbrik. Thank you for the kind review
5/5
FacebookTHE best estate agents for selling! We have just sold a property with Redbrik and from start to finish, every member of their team and process have been absolutely fantastic. Valuation, photographer, office team to progression-every single person has been 5*, plus really personable and lovely. It takes a lot to impress us (there is so much mediocre/bad customer service out there!) but they have made the stressful experience of selling a positive experience. The whole teams attention to detail was brilliant. Professional, knowledgeable, excellent communication and patient. Nothing has been too much trouble. We used their Secure move and conveyancing package with Taylor&Emmet solicitors. They seem to have a good working relationship with T&E, which really helped keep the process on track. From start to finish, we completed in about 16ish weeks. A special mention to Jen who did our valuation and is lovely (who our friends are now selling with!) and Andrew in the progressions team who is absolutely worth his weight in gold and a complete asset to the Redbrik team. Can't thank the whole team enough. We would (and have!) absolutely recommend Redbrik for selling your property.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Redbrik has 830 reviews across its two offices, rated 4.6 out of 5 overall: 774 on Google, 55 on Facebook, 1 on Yell. Company-wide Facebook reviews for Redbrik are counted once, not once per office.
Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Sheffield with 373.
The two Redbrik offices, by town:
Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold; Redbrik, Sheffield won Trusted Agent.
