Redbrik reviews in Chesterfield and Sheffield

★★★★★ 5/5

Google

Outstanding Service from Redbrik and Gemma! Selling our house with Redbrik was a great experience, thanks to the incredible professionalism and dedication of Gemma. From the very first meeting, she put us at ease with her expertise, approachable nature, and genuine commitment to achieving the best outcome for us. Gemma's knowledge of the market and strategic advice were invaluable, helping us set a competitive price and presenting our home in the best possible light. Her proactive communication meant we were always in the loop, and she was always available to answer questions or provide updates, no matter how small the detail. Thanks to Gemma and Redbrik's fantastic marketing approach, we had serious buyers in no time, and the entire process went smoothly from start to finish. Gemma truly went above and beyond, and we couldn’t be happier with the outcome. If you’re looking to sell or buy, I can’t recommend Redbrik and Gemma highly enough. Regards Matt and Clare

Matt · 8 October 2025 · Redbrik Crystal Peaks

★★★★★ 5/5

Google

Redbrik are amazing with helping us get through the property buying process as first-time buyers, while not taking advantage of naiveness. Kathryn was assisted to help me and she was extremely consistent, communicative and helpful and explained everything in great detail, putting our minds at ease and keeping the communication going from us as the buyers to the sellers of the property. Everything is handled in a professional and timely manner and we haven’t felt left in the dark since we begun the offering process. Kathryn was confident enough to communicate to the sellers to negotiate a perfect offering price in which we could all agree on. If we have to go through the process again, we would feel much comfort with going through Redbrik again!

Megan · 8 October 2025 · Redbrik Crystal Peaks

★★★★★ 5/5

Google

Excellent service House sold within 10 days Photographer was fantastic and really showed my house and garden at its best Nikki and Kathryn were lovely, professional and communicated well throughout the whole process Everything explained well and excellent practise of completing all the paperwork from the beginning so when an offer came in everything was ready to proceed Can’t praise them highly enough Fantastic friendly service Highly recommended

Sally · 8 October 2025 · Redbrik Crystal Peaks

★★★★★ 5/5

Google

Lucie Appleton was an absolutely fantastic estate agent from start to finish. We engaged Redbrik for the sale of a residential property. The transaction soon became quite fraught and difficult to progress due to issue in the chain but Lucie wasn't phased. She worked incredibly hard to advise us well and keep the transaction progressing often chasing several times a day. We wouldn't have been able to complete without her help, support, and dedication. She was very patient with our many emails and nothing was too much trouble for her. She often went above and beyond and we are truly grateful for everything that she did for us. A huge thank you from us and a very strong recommendation for anyone considering using Redbrik.

Amy · 5 October 2025 · Redbrik Crystal Peaks

★★★★★ 5/5

Google

Tammy has been absolutely fantastic throughout the process. She has been incredibly helpful, always responsive, and provided great advice whenever we had questions. Her professionalism and friendly approach have made what can often be a stressful experience much smoother. We truly appreciate all her efforts and wouldn’t hesitate to recommend her to anyone looking for an estate agent who genuinely goes the extra mile. Thank you, Tammy!

Jack · 3 October 2025 · Redbrik Crystal Peaks

★★★★★ 4/5

Google

Incredible experience. Andrew helped me through a very difficult experience with my solicitor. Without him, the sale would have fallen through. However, if they recommend you use Apex Law as your solicitor, RUN!!! I cannot stress this enough, use another solicitor!

Ricky · 3 October 2025 · Redbrik Crystal Peaks

★★★★★ 5/5

Google

Tammy was very professional and completed everything quickly.

John · 1 October 2025 · Redbrik Crystal Peaks

★★★★★ 5/5

Google

We chose Redbrik Estate Agents in Chesterfield to sell our house this summer based on a friend of a friend contact and recommendation. The lovely Jacqui whom was an extremely friendly no pressure professional gave us a fair and honest valuation and was most helpful and supportive with our decision making. Always quick to respond and assist. Our house sold within an 8 week period. From that point on we were guided by Natalie whom again was most supportive and friendly we both felt very safe with the entire in-house service that they provided nothing was too much trouble and advice at the ready. We had constant contact with updates and advice which we found extremely helpful as we are busy people. Solicitors, reports, appointments, assessments were all taken care of with no fuss. Appointments with feedback and a constant update was invaluable. Andrew then took care of the final stages of the process which again was all dealt with very smoothly. If ever we decided to move we would be using Redbrik. We recommend this team of professionals and would like to thank them all for their help and kind approach to what could be a stressful process. The service was first class!

Rachel · 24 September 2025 · Redbrik Chesterfield

★★★★★ 1/5

Google

If I could give 0 stars I would. Most disgusting service I’ve seen provided. As tenants renting with them, nothing would get done until we had complained multiple times. We mentioned our washing machine leaking along with our shower, and they eventually sent a plumber/handy man out to sort the shower a week or so later. We then mentioned the washer when he came to the house, and when he looked at it he said it had been superglued. We had been taking our washing to family’s to do so hadn’t noticed. So somebody had snuck into the property without our consent when we were out at work. The only person who got things done for us was Kiren in the maintenance department- she was amazing! Couldn’t fault her. We were under the care of Georgina who was late in her responses but at least she answered. Once she left the company we were forgotten about and ignored. When it came to the end of our tenancy, we gave our notice and wasn’t even acknowledged by anyone at Redbrik. UNTIL.. they wanted to do viewings whilst we still had our belongings in the property, but we agreed as we are civil and understand they wanted to fill our space ASAP. Once we had moved out, we were told in the office that someone will be in touch about getting our deposit back. After hearing nothing, we emailed the lettings team. We heard nothing back after 2 weeks of emailing multiple times, just an automated response saying they would contact us back in 24-48 hours. After 3 weeks of being ignored I’d called the office, and was palmed off saying there were no “asset managers” in and they’d call me back. Nobody rang back. Days later I called again and got the same response. We left the property in better condition than we had received it, and they had instantly filled our spot with another tenant. They were just reluctant to give our deposit back, and ignoring every email and call. Disgusting service, and when told over the phone, no apology given. Just excuses. Why have an automated response saying 24-48 hours response time when it wasn’t even 2-3 weeks without me having to pester them and block my number when I called so that they would answer. Really do not recommend renting with Redbrik- I have discouraged the people I know from doing the same too. Far better companies out there! UPDATE- it won’t let me reply to their response but for people out there reading this, please know this was NOT explained to us as stated by them below. And this was several weeks of chasing and at no point were we told it was due to “annual leave” which was a long time if so. They would just say there’s no asset managers in and that they’d return our call when there was, which would never happen. Truth is we weren’t designated another asset manager, when I asked who had taken over managing us when Georgina left nobody could answer over the phone and said they’d get somebody at least to get in touch. Which they didn’t. Redbrik just enjoy fobbing people off and looking good from the outside🤗

Brittany · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

We wholeheartedly recommend Redbrik. Andrew specifically, has been exceptional progressing our chain along at every stage, showing a true commitment to his work and ensuring that everyone stays on track when needed. While our purchase has been far from simple, Andrew has remained approachable, friendly, and consistently helpful, offering support and guidance throughout the entire process. Thank you!

Jacqui · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

Absolutely first class service. We have just sold our house through Redbrik and I can honestly say we have received a service of the highest standard from Jess and her excellent Team. Initially our property sold within days but we had many issues with our buyer, Redbrik went above and beyond to help resolve every issue that cropped up. Through absolutely no fault of Redbrik, we had to re-market our house, and they really pushed so hard to get the viewers, and again it sold within a few weeks. This time no hitches and we completed last week. A huge thank you to everyone at Redbrik, Chesterfield. But extra special and massive thank you's to Jess, you truly are a force of nature, also to Lisa and Ellice, thank you for your excellent communication and just being there for me to vent. but to the whole Team, THANK YOU. I would highly recommend Redbrik Chesterfield to anyone wanting to buy or sell a house. Exceptional!!!

Debbie · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

The team at Redbrik were absolutely amazing, we completed in seven weeks and this was thanks to amazing solicitors and estate agents. We had a courtesy call from Redbrik informing us of a house that had become available to buy and we are now homeowners of that home. Could not have asked for more from them, huge shoutout to Milly, you’ve been absolutely amazing!

Jack · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

We recently sold our property on Poppy Crescent in Chesterfield with Jess and the team who were phenomenal throughout the entire process. Professional and efficient with very high levels of customer service. In addition to this the security that their Secure Move offering brings was a huge selling point and one that we cannot recommend enough. Without a doubt worth the slight premium compared to other agents in the same market. We would use them again in heartbeat.

Matthew · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

We purchased a house through Redbrik. From start to finish, it was really really easy and straightforward. Andrew Sedgwick was our case worker. He kept us informed every step of the way, he was a real human who understands that buying a house can be stressful and managed to take the stress away because I always knew he was totally on it. The app is brilliant and shows all the progress and remaining stages. I can't thank them enough, especially Andrew, they have all been absolutely wonderful.

Laura · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

I don’t think there are enough positive words for this but here goes… The sale of my property was set to be a rollercoaster due to the nature of the situation and foam loft insulation (nightmarish stuff!) but I couldn’t have wished for a better team supporting me throughout. Lisa and the team have been far far more than Estate Agents- they have literally been a shoulder to cry on, a source of strength and the team to put a smile back on my face. It’s been incredibly emotional and to complete, thanks to this amazing team, has literally been life changing for me. Communication, empathy, knowledge, advise- everything has been incredible from the start. I can’t thank them enough- onwards to a wonderful, happy future. 100000000/10 would recommend.

Stace · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

Everyone at Redbrik that we have dealt with during the sale of our house& purchase of our new home have been amazing. The communication has been great throughout&the whole process has been stress- free and straightforward. We got told a time frame initially of a minimum of 3 months when we put our house on the market to completion and that's exactly how long it took. Louise especially, has been so lovely& great at keeping us up to date throughout the whole process. Thankyou so much for everything would 100% recommend Redbrik.

Kate · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

Myself and Wendy would like say a big thank you to all the staff at Redbrik Chesterfield, that’s for been involved in the selling and purchasing of our house and our new bungalow, you have been extremely helpful through the process, we would have really struggled without your help. Mr & Mrs Bramall

Darren · 24 September 2025 · Redbrik Chesterfield

★★★★★ 1/5

Google

I am writing this review with regret and a heavy heart. Redbrik marketed my house for me and the buyer pulled out 2 weeks to completion. This put me in a difficult situation and I had to accept a part-exchange deal at a lower price. Redbrik now insisted that I must pay £600(in addition to the initial deposit that we paid) as a withdrawal fee with no empathy about my situation. Clauses were inserted in the contract to rob people even when things go wrong no matter whose fault. Redbrik policy needs to be audited because I was not willing to withdraw but everything would go wrong if we didn't accept a part-exchange. Preying on people’s difficulties is nothing short of evil. I am going to be warning everyone I know about Redbrik and will not touch Redbrik even with a long stick ever again. Its so sad that we don't have 0 star.

TOCHUKWU · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

Would like to say a big thank you to Redbrick chesterfield. Starting with Chloe Mackenzie who came out to value the property. Then to Ben Hall who helped us with the viewing and offers. Would highly recommend Redbrick to anyone selling or buying a property. They guided us through every step. It was my husbands family home in Dronfield they helped to sell, his parents and family lived there for 70 plus years was very sad to let go but with Chloe Ben and the rest of the staffs help it was made easier. Big thank you to all from the Gregory family.

Sue · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

I recently used Redbrik to sell a property; I found them very professional, friendly and efficient. All the staff I had interactions with (special mention to Hannah and Lisa) were knowledgable and went out of their way to be helpful. As a first time seller, I also found the SecureMove process very convenient (with transparent and inclusive pricing). Highly recommended.

Dale · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

Absolutely fantastic experience selling a property with Redbrik. The entire team was incredibly friendly and professional from start to finish. A massive thank you to Jessica, Holly and the whole team for facilitating a quick and smooth sale. I was so impressed with their efficiency and support throughout the process. Highly recommended!

Mark · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

We have just sold our previous home with Redbrik(Chesterfield)and they were superb from start to finish. Their secure move policy is a brilliant way to sell a property and avoids time wasters. From the moment Hannah came to value our home, my wife and I were so impressed with her professionalism. She answered everything that we asked of her and was so friendly and helpful. Redbrik managed to get several people interested in our home, even before it was officially on the market. The staff in their office in Chesterfield were amazing. A special thanks to Ellice,who was so lovely. She helped us at every stage, filling in online forms and ringing us constantly with updates about any interest in our property. Redbrik made the whole process as stress free as possible and we would recommend them to anyone. The staff at Chesterfield are truly a credit to their profession. Thanks again for everything. David and Janice.

David · 24 September 2025 · Redbrik Chesterfield

★★★★★ 5/5

Google

Can honestly say it was a good experience and the team (inclusive of sales and solicitors) Ben, Jessica ,Sophie to name just a few provided excellent communication and made sure we met the required tight deadlines before I went on vacation Their unique way of selling properties certainly works and cuts down the normal long process and I can sincerely recommend them based on the results achieved.

Mark · 24 September 2025 · Redbrik Chesterfield

★★★★★ 3/5

Google

Overall a good experience with Redbrik. The staff and all contact I had was absolutely great. However, as much as I like the idea of the mandatory search package for buyers as it commits buyers to a certain degree to a purchase. I don't like how Redbrik are capitalising on an already very expensive and stressful time in life by charging double to what my solicitor would have charged me for this service. Most searches are optional also and it should be the right of any buyer to maintain this. The seller pays a lot to Redbrik for a property sale, they shouldn't then need to squeeze more money than is necessary out of a buyer when the buyer has no option and they know they will pay this excessive service because they have found their dream home. Please make the fees comparable to what a solicitor will charge and then I fully back the scheme.

Shaun · 24 September 2025 · Redbrik Chesterfield