Trusted Agent profile · Derbyshire

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Redbrik reviews in Chesterfield and Sheffield

4.6

★★★★★ Excellent

830 reviews across 2 offices and 3 platforms

www.redbrik.co.uk

Redbrik has two offices, in Chesterfield and Sheffield (Derbyshire). Together they have 830 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

774

Reviews on Google

All 2 offices

Facebook logo

4.5 / 5

55

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

All 2 offices

Reviews may appear on more than one platform.

Our offices

Redbrik's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Redbrik office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Toyah has been amazing. From the moment we met her when she showed us round the property, she exuded so much positivity and clearly cared about finding a great solution for buyer and seller. She has continued to show us the same care and attention and professionalism throughout the process and has recommended excellent professionals to complete our team. She has been a huge support on this our first house purchase and we feel truly blessed to have been able to work with her.

Ros · 28 February 2026 · Redbrik Chesterfield

Agent replied · 31 August 2026

That's so great to hear - Toyah will really appreciate your feedback and was so pleased to be of service!

5/5

Google

Rating only, no written review.

Kelly · 26 February 2026 · Redbrik Crystal Peaks

Agent replied · 2 March 2026

Thanks for the 5 stars Kelly!

5/5

Google

I recently bought my first house using Redbrik and I couldn’t recommend a better estate agent! The whole process was very daunting at first but Andrew Sedgwick at the Chesterfield branch really made the experience a 10/10. From start to finish, I felt supported in my purchase and was kept up to date thought it all. It was highly beneficial using the Redbrik Secure move package as all my searches were done before my offer was in! It was a very smooth process and as a first time buyer, I am forever grateful for Andrew and all the Redbrik team! Thank you so much for helping me buy my first home 🏠

Cera · 24 February 2026 · Redbrik Chesterfield

Agent replied · 24 February 2026

Hi Cera. Thanks so much for your review! We've passed on your kind words to Andrew.

5/5

Google

What an incredible couple of weeks! We honestly cannot thank Redbrik enough for the support, care, and hard work they put into selling our home so quickly. A special thank you to Jacqueline, who came to give us a valuation. From the moment she arrived, she made us feel completely at ease. The appointment was relaxed yet professional, and she took the time to answer all of our questions thoroughly. Her friendly approach, combined with her excellent knowledge of the local area and recently sold properties, gave us real confidence from the very start. We also want to give a huge, heartfelt thank you to Jess. From putting our house on the market, through viewings, and right up to the sale, she has been absolutely amazing. Jess is incredibly knowledgeable and truly an expert in what she does, but what stood out most was how much she genuinely cared about us as a family, not just about making a sale. She took the time to understand what was important to us, gave honest and thoughtful advice, and supported us every step of the way, especially while we were buying the house we wanted. Her enthusiasm, professionalism, and dedication were second to none, and it’s so clear how hard she works alongside the team around her. We would also like to mention Katie and Liz, who were always so friendly, warm, and understanding when it came to booking viewings and answering any questions we had. Nothing ever felt like too much trouble, and their kindness and patience really made a difference. We put our house up for sale on the Friday and had sold by the Tuesday. The team worked tirelessly to arrange lots of viewings and were always quick to respond to phone calls and WhatsApp messages, nothing was ever a bother. The Secure Move and Street apps were also a fantastic way to keep track of viewings, surveys, and communication, which made the whole process so much easier. We cannot recommend Redbrik highly enough and will continue to recommend them to others.

Chris · 24 February 2026 · Redbrik Chesterfield

Agent replied · 4 February 2026

Such a fantastic review to receive. Thank you Chris!

5/5

Google

Excellent service throughout.. Never fails to impress the care , time and effort they all put into the whole process.. Thanks again

Karen · 16 February 2026 · Redbrik Crystal Peaks

Agent replied · 8 February 2026

Thank you for your review, Karen ❤️

5/5

Google

Great service, nice people, no issues. Lots of horror stories about estate agents and solicitors so can definitely recommend these as its been as stress free as possible from both redbrick and the solicitors they recommended

Billy · 11 February 2026 · Redbrik Crystal Peaks

Agent replied · 12 February 2026

Great to read, Billy - thank you! We are a nice bunch of people, even if we do say say ourselves :)

5/5

Google

We viewed two properties with Hoppers. Both times we were shown around the property by Sam Carlisle who we found to be exceptionally helpful with just the right balance of friendliness and professionalism. A real asset to the company.

Brian · 11 February 2026 · Redbrik Chesterfield

Agent replied · 11 July 2026

Thank you Brian. Sam will be delighted ❤️

5/5

Google

Leeselle and her team have been fantastic to deal with, very knowledgable and have given great advice.

Shane · 11 February 2026 · Redbrik Chesterfield

Agent replied · 11 July 2026

Thank you Shane! 😁 …

5/5

Google

Redbrik have been extraordinary supporting us to sell Dad’s house after he passed away recently- caring, sensitive, efficient and we got a great oitcome

Karen · 10 February 2026 · Redbrik Crystal Peaks

Agent replied · 11 February 2026

Thanks so much for your 5* review Karen. We're so pleased we could help you :)

5/5

Google

Excellent communication through all stages of the process from valuation to viewing bookings to sale progression. Thanks for making a usually difficult process much more straightforward

Graeme · 8 February 2026 · Redbrik Crystal Peaks

Agent replied · 9 February 2026

Thank you Graeme for taking the time to leave us this review :)

5/5

Google

Katie was in constant communication with me through the beginning of the house buying progress. She was extremely patient, and helpful!

Benjamin · 5 February 2026 · Redbrik Chesterfield

Agent replied · 6 February 2026

Thanks for your 5* review!

5/5

Google

The Redbrik sales team have been incredible through out the sale of my property, they have kept me up to date with excellent communication and helped support me to resolve issues outside of their control. Andrew specifically has been fantastic and has made the experience much smoother. I can’t thank him enough!

Alisha · 3 February 2026 · Redbrik Crystal Peaks

Agent replied · 8 February 2026

Thanks so much for your review, Alisha :)

5/5

Google

I just bought my first home with Redbrik. The team were so attentive from start to finish! Nothing was too much trouble for them. Super quick, helpful and very organised! Lisa was fantastic!! I highly recommend them- Thankyou so much to you all for helping me with my purchase!

Christy · 28 January 2026 · Redbrik Chesterfield

Agent replied · 1 February 2026

Thanks so much Christy! We've passed your kind words on to Lisa and our Chesterfield team :)

5/5

Google

Redbrik delivered a great service. I was kept in touch at all stages. My personal contact was in touch weekly providing updates. Despite a somewhat lengthy sale they kept providing ideas and a positive outlook. This eventually paid off and resulted in a sale.

Phill · 27 January 2026 · Redbrik Crystal Peaks

Agent replied · 31 January 2026

Thanks for the 5* review, Phill :)

5/5

Google

Great communication. Very friendly staff. Any questions i needed to ask was answered.

Simon · 25 January 2026 · Redbrik Chesterfield

Agent replied · 1 February 2026

Thanks for your review Simon!

5/5

Google

Massive thank you to the team at Redbrik Chesterfield in helping us get our offer through. As first time buyers we don’t completely know what we are doing but the team especially Katie has been excellent in keeping us in the loop and having regular contact with us!

Clara · 25 January 2026 · Redbrik Chesterfield

Agent replied · 1 February 2026

Thanks so much for the review, Clara.

5/5

Google

Laura at Redbrik, Chesterfield was an absolute star, quickly and efficiently sorting a couple of small maintenance issues that we had when we first moved into our rental property. First Class service. Thank you

Helen · 25 January 2026 · Redbrik Chesterfield

Agent replied · 1 February 2026

We couldn't agree more - Laura is definitely a star! Thanks for taking the time to leave us a review Helen :)

5/5

Google

I have been extremely impressed with the professionalism, dedication and efficiency which Ben Hall (Manager) has shown in the sale of my house. He provided regular updates, was proactive, customer-centred and recommended timely interventions to respond to the current market. The lines of communication between his team and I were exemplary. The whole team responded immediately to any requests and were friendly, professional and absolutely reliable. The sale of my house had its challenges. Nevertheless, throughout the process Carmel showed dedication, determination and enthusiasm which successfully secured the sale. Her detailed and timely feedback enabled me to remain positive. The whole selling process was facilitated efficiently by LIsa, whose communication skills and genuine desire to enable me to complete before Christmas was hugely appreciated. I have worked with seven estate agents over many years. I can honestly say, the service I received under the capable tutelage of Ben Hall was outstanding. I wholeheartedly recommend Redbrik Estate Agents without any reservation.

Christina · 24 January 2026 · Redbrik Chesterfield

Agent replied · 3 December 2024

Thanks for your fantastic review Christina! We're so pleased to hear that you've had a great experience with Ben and the Chesterfield team.

2/5

Google

A year ago I bought a house with Redbrik and i still think about how stressful it was! Worst experience buying a house with this company, they really ruined the process for me. Andrew S made my experience so difficult and he’s very rude and unprofessional. Me and my solicitor was shocked at the behaviour! If it’s your first time buying a house and you can avoid these then please do!

Chelsea · 24 January 2026 · Redbrik Chesterfield

Agent replied · 1 February 2026

Hi Chelsea, Thanks for sharing your feedback. We’re sorry to hear that the experience felt stressful looking back - that’s never our intention. It’s a shame we weren’t made aware of any concerns at the time, or in the year since completion, as we would always want the opportunity to address any issues promptly and support our clients through what should be an exciting milestone. Wishing you all the best in your home. Redbrik.

1/5

Google

I am very disappointed with my experience when trying to purchase a property through Redbrik. The agent Ben dealing with the sale had a clear motive for a cash sale ie not ourselves; and possessed a clear lack of transparency throughout the process. Important information was either withheld or only shared after repeated follow-ups, which made it difficult to make informed decisions. Communication was inconsistent, and when questions were raised, responses were often vague or incomplete. This created unnecessary stress and undermined trust. I would expect a higher level of honesty and openness from a ‘professional service’ and unfortunately, this fell well below expectations. Would not recommend using Redbrik to any of our friends and family or wider network.

Holly · 24 January 2026 · Redbrik Chesterfield

Agent replied · 20 January 2026

Hi Holly, Thank you for taking the time to leave a review. We’re genuinely sorry to hear that you felt disappointed by your experience, as this was certainly not our intention. We understand how frustrating it can be to miss out on a property you were keen to purchase. From the outset, Redbrik’s role was to act in the best interests of the seller, whose priority was the security of sale rather than simply achieving the highest price. This position was shared openly by Ben throughout the process. You were kept informed at each stage and were invited to submit a best and final offer. Following this process, the seller chose to proceed with an alternative offer that they felt presented a lower-risk route to completion. This decision was based on the overall circumstances of the offers received, rather than a preference for a cash buyer. We appreciate that this outcome was disappointing. However, we do not recognise the suggestion that information was withheld or that the process lacked transparency. Our team worked to provide clear, honest updates while balancing our responsibility to all parties involved. We wish you the very best with your onward property search and thank you again for taking the time to share your feedback. Redbrik.

5/5

Google

What can I say apart from how thankful I am that myself and my husband chose Redbrik to help us sell our property. They have been absolutely faultless. Chloe and Katie specifically are absolutely fantastic at what they do and as an anxious person myself they made this experience stress free and smooth running. They were always there to lend a hand when I had any worries or doubts, they are both worth their weight in gold! They are an absolute credit to Redbrik. Chloe has been there for us right from the first step of having our house evaluated and between herself and Katie they have both reassured us every step of the way. The work and time they have put into us as sellers has been nothing short of amazing. They always kept me up to date with anything happening and was always just a phone call away, even out of hours. Thankyou Redbrik but mainly thankyou Chloe and Katie, you are both amazing beautiful souls ❤️

Marklew · 24 January 2026 · Redbrik Chesterfield

Agent replied · 20 January 2026

Thank you so much for your kind words ❤️

5/5

Google

We chose Redbrik because they ensured that the buyer had all the searches (information) before taking the property of the market. I am so glad we chose them. From start to finish we were kept in the picture. Hannah came to do the valuation and I felt totally at ease. She were completely honest and realistic about the value of our property and from the beginning I felt positive about asking Redbrik to sell our property. I were kept informed by Katie of all the viewers and there feedback. Not a week went by without me hearing from her. And Finally when the property were sold subject to contract Lisa chased us the Solicitors on both side to keep the sale moving and gave me weekly updates. They took all the stress out of selling a property for me. Everything ran so smoothly. I can honestly say it was a pleasure to have Redbrik as our estate agents. My house completed today and Lisa when she called to let me know genuinely sounded really happy for us. Thank you Hannah, Katie and Lisa you made an extremely stressful situation so easy and not stressful at all. Thank you Redbrik

Julie · 24 January 2026 · Redbrik Chesterfield

Agent replied · 1 February 2026

Ahhh Julie - what a lovely review to receive. Thank you so much ❤️

5/5

Google

Rating only, no written review.

Bethany · 24 January 2026 · Redbrik Crystal Peaks

Agent replied · 31 January 2026

Thanks for the 5 stars, Bethany! 🤩 …

5/5

Google

Redbrik sales team were extremely helpful throughout the whole process of selling my house. Tammy was extremely helpful during the whole process. Extra thanks to Emily who agreed my sale. Thank you to the whole team!

Holly · 24 January 2026 · Redbrik Crystal Peaks

Agent replied · 31 January 2026

Thank you for taking the time to leave this review, Holly ❤️

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Redbrik

How many reviews does Redbrik have?

Redbrik has 830 reviews across its two offices, rated 4.6 out of 5 overall: 774 on Google, 55 on Facebook, 1 on Yell. Company-wide Facebook reviews for Redbrik are counted once, not once per office.

Which Redbrik office has the most reviews?

Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Sheffield with 373.

Where are the Redbrik offices?

The two Redbrik offices, by town:

  • Chesterfield: 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX
  • Sheffield: Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN
Has Redbrik won any awards?

Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold; Redbrik, Sheffield won Trusted Agent.

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