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★★★★★
830 reviews across 2 offices and 3 platforms
Redbrik has 830 reviews across two offices (Chesterfield and Sheffield) and three platforms, rated 4.6 out of 5 overall. Redbrik Chesterfield has the most, 513. Checked 9 October 2026.
Redbrik's two offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Redbrik. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service for buying our first home. Andrew kept us in the loop throughout the full process and was very helpful. 10/10 would use Rebrik again. Many thanks! Shannon&Steven
Thanks so much for your 5* review Shannon :)
5/5
GoogleRedbrik have been absolutely amazing from start to finish. From first viewing one of their properties in November, through to the sale of our current property in January, we have received a 5* service. The SecureMove option is absolutely brilliant and provides so many benefits to the buyer and the seller. Having dealt with Tom, Nikki, Gemma, Tammy, and Emily, at various stages within the process, everyone has been fantastic. If you’re keen for a proactive agent who can remove any stress and hassle, then Redbrik are worth every penny.
Thank you SO MUCH for this fantastic review, Alex :)
5/5
GoogleThankyou very much for a fantastic smooth experience and special thanks to Katie ryalls.
Thanks for your 5* review, Elaine :)
5/5
GoogleAndrew was great! Kept us in the loop with everything and got answers to questions and kept us sane during the stressful time of selling a house. Thanks again Andrew
Thanks so much for your 5* review, Samantha. We've passed your feedback on to Andrew :)
5/5
GoogleWe are thrilled with our recent property purchases and would like to thank the team especially Leeselle and Angela (our rental property) for their professionalism and excellent customer service which ensured deadlines were completed and successful outcomes achieved on both occasions. We have no hesitation in recommending Hoppers to new customers - Thank you again Leesell e and Angela. Jane and Neil
Thanks for your review Jane! Merry Christmas 🎄 …
5/5
GoogleI had a positive experience with J.R. Hoppers. From start to finish, the entire team was friendly and helpful throughout the process. Sam conducted our initial viewing, she struck a perfect balance between offering helpful ideas and perspective while also giving us the freedom to explore the property and discuss our impressions privately, which I really appreciated. As the process progressed, Leeselle and Pam were a real pleasure to work with. They were consistently approachable, responsive and quick to address any queries. Leeselle was particularly accommodating, providing access to the property for various surveys, often at short notice and requiring flexibility with her time, which I we hugely appreciated. The teams professionalism and kindness really made the experience much smoother. I would highly recommend them.
This is wonderful to read Catherine, thank you so much! ❤️
5/5
GoogleI would recommend Redbriks everyone was really helpful from the beginning to the end thank you Andrew Sedgewick for your patience and keeping me informed.
Thank you for your 5* review, Sharon!
1/5
GoogleThey keep properties up on apps etc such as rightmove, then when you apply for a viewing they respond with 'its undergoing applications' - so take it down then? We've been let down so many times because of this
Hi Paige. All of our Lettings properties stay online until the day that the new tenant moves in, as this is when our software changes them to 'Let'. Occasionally, a tenant will also give back word before they move in, therefore keeping them online also allows us to add interested parties to a standby list. We don't do this to let anyone down and also offer to register searching applicants to our mailing list so we can advise of other suitable properties as they become available. Warm regards, Redbrik Lettings.
2/5
GoogleFirstly the front line staff are brilliant and helpful. Sales team that support you once your offer to accepted are not great, they work sporadic hours and it caused issues with trades men getting access to give quotes for repairs highlighted on the house survey. They also use ‘Secure Move’ between me having an offer accepted and the surveyor visiting the property sustained considerable damage from a leak, the vendor refused to repair meaning I lost the £600 deposits when I pulled out. They say the secure move is a reservation fee, basically if you purchase a property through them and wish to pull out be prepared to burn £600.
Hi Tom, Thanks for your feedback, we’re pleased to hear you found our front-of-house team helpful. On access for trades, our Sales Manager offered to meet contractors outside her usual working hours so that quotes could be obtained, and we weren’t made aware that this was causing delays. Regarding the damage identified after your survey, the seller initially declined to contribute but later confirmed they were open to discussing repairs or a price adjustment. By that point, you’d already moved forward with another property. We appreciate the frustration around the reservation fee. The SecureMove™️ agreement is designed to protect both parties by giving buyers exclusivity and reducing fall-throughs for sellers. In this instance, the circumstances didn’t meet the criteria for a refund under the terms agreed. It’s also worth noting that with a traditional sale, you would ordinarily also lose search costs (typically around £300) when withdrawing. Thank you again for sharing your comments. We’ll continue to review and improve our processes wherever we can. Warm regards, Redbrik.
1/5
GoogleBooked to view a property. Turned up to undertake the viewing two days after booking. No one there. Called the office was told that someone was on the way. Then nothing. Called again and was then told the office had cancelled the viewing and I’d been emailed. When I explained I hadn’t left an email I was told aww sorry! Avoid this place what a joke!
Hi Robert, We’re very sorry for what happened and appreciate you taking the time to leave this feedback. This was an error on our part. When a sale was agreed, our system automatically cancelled upcoming viewings and sent notifications by email. As your email address had previously been removed at your request, you didn’t receive this update. We should have called you directly to explain that the viewing was no longer going ahead, and we didn’t - which was an oversight and not the level of service we aim to deliver. Our Sales Manager has since been in touch to apologise personally. We’re sorry for the inconvenience caused. Kind regards, Redbrik
5/5
GoogleExceptional Service from Hoppers, Huge Thanks to Leeselle and Pam! We are absolutely delighted with the service we received from Hoppers during the sale of our home. From beginning to end, Leeselle and Pam were outstanding. Their professionalism, warmth, and constant communication made the whole process smooth and stress-free. The marketing of our property was excellent, generating strong interest right away, and their advice throughout was always honest and reassuring. Leeselle and Pam kept us updated at every stage, handled all the details with real care, and went above and beyond to ensure everything ran seamlessly. Their hard work and dedication resulted in a fantastic outcome. We couldn’t recommend Hoppers, especially Leeselle and Pam, highly enough. If you want an estate agent who truly looks after you and delivers exceptional results, they are the team to choose.
Thank you so much Neil! I love reading these! ❤️
5/5
GoogleI have used hoppers on Kirkby Stephen for both sales and rental. We have just completed a sale that went perfectly . It’s always a stressful time but the service from both lesseelle wren and Pam bains was excellent . The team took care of everything with the house selling in 2 days and the transaction completed with 3 month which is good going . And a happy buyer as well Big thanks Peter
Brilliant Peter - thank you so much for your review, it means the world to us 🤗 …
5/5
GoogleThis is the second house we have sold with Redbrik and their service is brilliant. Our sale wasn’t a straightforward one but Holly Feeney at the Chesterfield branch went above and beyond to support us and make its as smooth as possible. We would highly recommend this estate agent who give that personal touch.
Thank you for your 5* review, Kate. We've passed on your kind words to Holly!
4/5
GoogleBen and Jessica were great at keeping the purchase moving, and we really appreciated how on the ball they were. The sales progressor was a bit harder to rely on, updates were patchy, and then they suddenly reappeared right at the end. We also found out the searches we’d been promised through Secure-Move (paid around £600) weren’t up to date, so our solicitor had to do extra checks and chasing. Still, credit to Ben and Jessica for doing what they could to keep things steady.
Thanks for your review. We've passed on your kind words to Ben & Jessica!
5/5
GoogleOur main contact was Gemma Hynes. We’d like to say a huge thank you for all your help and support over the bumpy, emotional and tiring 5-6 months buying a house. Your service has been amazing. I’d honestly say, we couldn’t have done it without you. All your hard work has paid off and we love our new home. Thank you also to the other staff who I’m sure worked tirelessly behind the scenes too. Service was efficient and friendly and whenever I phoned someone was always there to help. Queries were dealt with in a timely manner. Thank you
What a great review to read on a Monday morning! Thank you Jo. We'll pass on your kind words to Gemma and the Crystal Peaks team :)
5/5
GoogleLeeselle, Pam and Angela in our recent renting of one property and selling another have been excellent. Efficient, accommodating and professional in their approach. They have kept us informed at every stage. Thank you all.
Thanks Sandy, that means a lot 🎉 …
5/5
GoogleVery helpful, outstanding local knowledge and very attentive. Managed the process well and got the deal over the line. Highly recommended.
Thanks Karl, that's always nice to hear ❤️
5/5
GoogleThe team has been incredibly fast to respond and very helpful throughout the process. A big shout-out to Leeselle, who has been amazing with all my enquiries and has gone above and beyond to keep an eye out for houses within my budget. Really appreciate the effort and communication, a great team all around!
Thanks Lori, comments like this really lift us all up ❤️
5/5
GoogleReally great, efficient service from beginning to end. Sarah, Pam and Leeselle were so friendly to deal with and made the whole process very straightforward. Thank you again for all of your help and support in buying my first home.
Thank you for this Samantha. It's made our day! ❤️
1/5
FacebookAbsolutely disgusting customer service! Put and offer in on a commercial property through bothams. Fobbed off for 10 weeks to then receive an apologetic call from Andrew the director promising the following Monday I would get an answer. 7 weeks later after chasing him every week not one returned phone call! Utter waste of time!
5/5
GoogleShani is great to deal with, always quick to respond and very efficient.
Thank you Clare :) We've passed on your kind words to Shani.
5/5
GoogleI recently sold a property through Redbrik and I can’t thank them enough. Hannah and Holly were brilliant, friendly, professional, and always on the ball. As I no longer live in the UK, I was worried the process might be stressful, but after the initial meeting they handled everything online and made it all feel easy. Their support took a huge weight off my shoulders. I’d happily recommend Redbrik to anyone.
Thank you very much for this lovely review, Sean!
5/5
GoogleExcellent from beginning to end. Great friendly communication all the way along the sale. Sarah and Pam made the whole process straightforward. Thanks to you all.
Thanks Julie, that's lovely to hear! ❤️
5/5
GoogleThank you Shani and Spencer, prompt communication.
Thanks so much for the 5 stars, Sara. We'll pass on your thanks to Shani and Spencer :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Redbrik has 830 reviews across its two offices, rated 4.6 out of 5 overall: 774 on Google, 55 on Facebook, 1 on Yell. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Redbrik Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Redbrik Crystal Peaks with 373.
Redbrik Chesterfield, 13-15 Glumangate S40 1TX; Redbrik Crystal Peaks, Unit 10, Central Atrium, Crystal Peaks Shopping Centre S20 7PN.
Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold; Redbrik, Sheffield won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
