Trusted Agent profile · Derbyshire
Verified
★★★★★
1,891 reviews across 5 offices and 4 platforms
Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,891 reviews on four platforms, rated 4.5 out of 5 overall.
1,573
Reviews on Google
All 5 offices
56
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
261
Reviews on Trustpilot
All 5 offices
Send Redbrik a message.
Redbrik's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Hi Ben. Thank you for the 5 star review. I am so pleased that we were able to sell your house so quickly - in under a week - and for over the asking price. I am chuffed that you and Emma will be able to move into your new home so quickly and painlessly! Thank you for choosing us to sell your home....
5/5
GoogleRating only, no written review.
Thank you for the 5 Star review Pedro and that you liked our prompt response booking a viewing over the weekend!
4/5
GoogleGave us an honest valuation on our property and pleasant to deal with. I'd make the review 5* but I really don't like your website. Too much information, difficult to navigate and trying to make an appointment to view a property just didn't work. Many appointment slots shown as available but all greyed out so unable to proceed this way.
1/5
GoogleRating only, no written review.
5/5
GoogleNice and helpful people
1/5
GoogleBad services and high costs for every house they have.
5/5
GooglePersonally found to be a professional company and property was well presented and managed. Dealt with property matainance issues quickly without delay. A refreshing change when checking out property was inspected and authorisation for deposit to be returned without delay...thankyou Jack. More helpful and friendly than previous letting agents used. Would recomend
1/5
GoogleWorst agency ever. When you leave they say you never cleaned it and a tiny mark on the wall requires a whole flat re paint apparantly and they take £800 for this. They never fixed the problems we had at the flat either and also fire and safety regs were definitely not met with regards to fire escapes. And other regulations. Dont care about the people just the money
4/5
GoogleFriendly and professional service
4/5
GoogleVery good service.
5/5
GoogleWhere to start! These guys are fantastic. Without the help of the senior sales consultant Vicki Wilkinson I’m sure we would have waited for months. Professional to a T they pushed the sale through and kept us up to date with everything, especially when the solicitors were all playing games. Honestly don’t bother with internet agents and others around if it wasn’t for these guys I would have had a melt down. Save yourself some stress and go with this lot! Thanks again Vicki. I hope you get to read this you are a super star!
5/5
GoogleExcellent communications from Vicki and Jack - highly recommended!
1/5
GoogleTotal lack of customer service , Poor communication, rude staff, inefficient service. i had 3 issues during tenancy, 1st one was a water pressure issue, despite chasing nothing happened, in the end they just offered me the landlords number to deal direct! great management , 2nd time i rang to say there was a beeping noise that was going off every minute, the guy came ion a routine inspection and his answer was it is one of your sons toys that has been left on!!! 3 whole months later with that bleep going off every minute, it turned out it was a c02 alarm that was under the floorboards in one of the bedrooms, thankfully it was just a battery that was low rather than a problem , then at end of tenancy we both signed end of tenancy sheet, they then added on a charge a week after and i was told by the arrogant assistant manager (he didnt have the luxury of having the inventory during inspection) LUXURY!! surely you would turn up equipped to do the job rather than rush in and out and then add items after both signed.
1/5
GoogleThis is a ridiculous letting agent. They don't even deserve 1 star! They want to make money on everything. There is unreasonable admin charges they keep applying.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service, would recommend!
5/5
GoogleLovely staff and very professional service!
1/5
TrustpilotHouse Sellers Beware!
Lettings fee ban brings cheer to tenants, but Redbrik, believe it or not, charges £175 +VAT (= £210) as a set up fee for house sellers. I recently spoke to them because I was interested in selling a house valued at £100K. They told me that for a house of that value, the fee would be £1,450 + VAT (= £1,740) BUT from the 1st July 2019 it would be £1,750 + VAT (= £ 2100). Thy even said that they thought it was a competitive and fair price! Is this some kind of a joke? I shall definitely not use these excessively expensive estate agent.Indeed, it's about time the government did something about the excessive charges that some estate agents make.
5/5
GoogleExcellent customer service, very impressed with the new homes team, Jen and Hannah have been fab
5/5
GoogleRedbrik were fantastic when we rented our current home. Lauren Greaves went above and beyond her job to make sure everything was fantastic for us when we moved it.
5/5
GoogleExcellent service from this company in particular from Jen Beal - new homes. Friendly, professional, great advice. Always a pleasure.
5/5
GoogleThe team are professional, personable and really responsive to any queries and requests. Their dedication to ensuring their customers have a positive rental experience is certainly appreciated.
5/5
Facebookexcellent service, kept informed and feed back on all viewings. when I inquired about some thing, always got a reply very quickly. Can not praise them enough.
Thank you so much for your kind words! We're glad to have helped!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Stocksbridge with 455.
The five Redbrik offices, by town:
Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold; Redbrik, Chesterfield won Gold; Redbrik, Sheffield won Trusted Agent.
Send Redbrik a message.
