Trusted Agent profile · Derbyshire
Verified
★★★★★
1,889 reviews across 5 offices and 4 platforms
Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,889 reviews on four platforms, rated 4.5 out of 5 overall.
1,573
Reviews on Google
All 5 offices
53
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
262
Reviews on Trustpilot
All 5 offices
Redbrik's five offices, most reviewed first. Each has its own page.
Showing 1,556 reviews on Google only. Show every review
5/5
GoogleFrom coming out to value my property, through the marketing process and sale as well as through the purchasing of my new home the team at Redbrick were always friendly, supportive and very approachable. I would have no hesitation in recommending them and would definitely use again.
5/5
GoogleThanks to Loraine Kitchen and her team for the excellent service they provided in respect of a recent sale. The experience with Redbrick was a positive one from start to finish, communication was excellent and Loraine was particularly superb in every respect. Would have no hesitation in recommending Redbrick to others. Thank you!!PositiveResponsiveness, Quality, Professionalism, Value
Hi Gil, thank you so much for your lovely review! We're so happy Loraine was such a help to you.
5/5
GoogleWe received excellent service from Redbrik when selling our late mother’s house. They did all the viewings and kept us very well informed about developments by phone and email. They were proactive and efficient, we would certainly recommend them.
Thank you Jane - we are glad to be able to help!
5/5
GoogleI chose Redbrik because I was impressed by their efficiency and professionalism right from the start of the process, when the house was valued. It was marketed with high quality photographs, information and a detailed plan of the house and garden. All viewings were taken care of and an open weekend organised by Jessica was an excellent approach. Communication by email and phone kept me well informed and when the need arose, both Holly and Jessica were persistent and tireless in dealing with any issues. They would always respond to any queries or concerns quickly and provide the answers. The customer service I received was of a high quality and I have no hesitation in recommending the services of Redbrik.
Thank you for the great review Margaret!
5/5
GoogleRating only, no written review.
Thank you for the 5 star review, Raman!
1/5
GoogleTried to make an appointment to view a rental property with this agent I found them un helpful, then I had an appointment which they were meant to confirm which they didn’t do on the day of the appointment I didn’t know if it was happening or not a young man called at 10:15 for the appointment at 12:30 I told him I hadn’t heard from them so assumed the property had gone only to be told it’s not his fault that their email might be in my junk box !!!!! Extremely rude and ignorant response will never deal with this unprofessional and ignorant outfit . The junk box is where they belong.
Dear Tim, we appreciate your review and take all feedback seriously. I'm sorry that you were not happy with your experience however I do want to assure you we have done everything we can to allow you to view the property. Your viewing was booked in over the phone on the 22nd January and it was stated that the viewing was confirmed and you would receive email confirmation with the time of the viewing and full property address following the call. The email confirmation was sent across at 13:49 on 22nd January. You were called today to confirm your viewing, as we confirm all viewings on the day (via phone as well as email when initially booked in) as we understand sometimes people need to re-arrange and forget to contact us to let us know. During this call you stated you had not received the confirmation email and we double checked your email address and we can see the confirmation email on the 22nd was delivered to the correct address. If the property was no longer available to view then of course we would've called to cancel. However your booking was still going ahead and our call this morning was a courtesy to confirm you were still attending. The property is still available and if you would still like to view then please do not hesitate to get in touch.
5/5
GoogleRating only, no written review.
Thank you for rating our service 5 star! Appreciated. We are pleased to have met you and helped you on your journey to move to a new home!
4/5
GoogleResponded quickly and helped with all requests! Unfortunately the place we looked at wasn’t for us, but very happy the service provided!
Thank you Jack for the feedback that Malcolm responded quickly, helped with your requests and that you appreciated our level of service! Good luck with your search and move! Sorry that the property was not for you!
5/5
GoogleThe book that we were given was helpful also.
I am so glad that you liked our book the 39 Steps for a pain free house sale and move! It was lovely to meet you and show you around Stroud Place! Let us know if we can help you further?!
5/5
GoogleVery friendly, helpful, and knowledgeable.
Thank you Conor for the review and that you found Malcolm friendly, helpful and knowledgeable. We hope that we have helped you on your property journey. Enjoy our book!
5/5
GoogleRating only, no written review.
Thank you for the 5 star review Timothy. It was great to meet you and to show you around the property. Thank you for the feedback that you liked our service!
5/5
GoogleMalcolm was polite, punctual and very knowledgeable about the property. Thank you
Debbie, it's great to hear that Malcolm looked after you well and was polite, punctual and very knowledgeable! Glad that you liked our approach and service!
5/5
GoogleExcellent service by Malcom and a very smooth move, I would most certainly recommend EmeMove for anyone looking to rent or buy a property. Nicola Carter
WOW! Thank you so much for the kind words Niki! It was a pleasure to help you both with your move to your lovely new home! Thank you for appreciating our service levels, and the recommendation for the smooth move! Appreciated!
5/5
GoogleRating only, no written review.
Thanks for the great 5 star review. We truly appreciate your feedback. It was a pleasure to meet you and to understand your next property move! Many thanks!
4/5
GoogleRating only, no written review.
Thank you for the review Carole. It was great to meet you and to show you around the property. Thank you for the feedback and that you liked our prompt response!
5/5
GoogleMalcolm was both friendly and business like. He had to work hard in the first week of the sale and the house sold so quickly we were amazed. Thank you. We would recommend you to anyone thinking of moving.
Glynis, it was a pleasure working with you both to sell your lovely home. We were pleased that our marketing got your house sold within a week and for over the asking price! We wish you every happiness in your new home. I look forward to sharing a beer with you at some stage!
4/5
GoogleEfficient service from booking viewing to same day attendance. Felt slightly pressured by condensed viewing format and rooms were smaller than they appeared in photos.
Thanks for the feedback Hugh, that's appreciated! Apologies for the shorter viewing slots but we had 8 families wanting to view that afternoon. Glad that we responded to viewing request promptly for you!
5/5
GoogleMalcolm was more than helpful to us as first time buyers, showing us around the property but also giving us valuable advice. Malcolm listened to what we had to say and prioritised what we wanted as buyers.
Thank you for the feedback that Malcolm was more than helpful in showing you around the property and in giving you good advice. It great to hear that you liked our service and rated us 5 star! Thank you!
5/5
GoogleBrilliant service. Open and honest advice from Malcolm with all his experience. Will definitely use when it comes time to sell!
Appreciate the review Mark and that you liked our open and honest advice and appreciated Malcolm's experience. Great to know that you will use us when the time comes to sell. Enjoy our book!
4/5
GoogleRating only, no written review.
Thank you for the review Ann. It was great to meet you and to show you around the property. Thank you for the feedback and that you liked our approach!
5/5
GoogleExtremely patient and helpful.
Thank you for the 5 star review Kathryn. It was a pleasure to help you to move onto your new home. We wish you every happiness in your new home! Thank you for the kind words!
5/5
GoogleMalcolm was very professional and knowledgeable about the housing market. He kindly showed me around a property I was interested in. He was patient and honest about the work that the house would require. He also valued my house. I have received clear and professional communications about the selling process. Thank you.😊
Hi Charlotte, thank you for the great feedback and the 5 star review! Coming from a professional marketer it is double appreciated! It was a pleasure to meet you and perhaps to help you a bit on your journey to your next property...
5/5
GoogleEmailed about a property and received a prompt reply and was able to have a viewing the next day. Agent arrived on time and was very informative and helpful.
We appreciate the 5 star review John! It is great to hear that our team reacted promptly to your request and arranged a viewing for the day and time that you wanted and that Malcolm was prompt, informative and helpful! Please let us know if you wish to do further viewings? It is a pleasure to help Ewe-Move!
5/5
GoogleRating only, no written review.
Thank you for the 5 star review Denis. It was great to meet you and to understand where you are on your property journey and help you with that. Let us know how we can help you further....
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Redbrik is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Redbrik is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.
EA Masters by year, 2018 to 20252025 3 Gold across three branches EA Masters 2025 winners
2022 4 Gold across four branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Redbrik and its branches was Highly Commended at The Negotiator Awards 2023.
Highly Commended at The Negotiator Awards in one year: 2023.
Negotiator Awards by year, 20232023 1 Highly Commended The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Redbrik a message.
Chesterfield has the most, with 510 reviews rated 4.6 out of 5, followed by Stocksbridge with 453.
The five Redbrik offices, by town:
Yes. In The Trusted Agent 2026 awards, Chesterfield won Gold, Chesterfield won Gold and Sheffield won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for Yorkshire and The Humber Estate Agency of the Year. The group and its branches have also won 13 other industry awards since 2018.
