★★★★★ 5/5
GoogleI cannot stress how much I would recommend Janet from the Chesterfield office, her service ticked all the boxes for what you really want from an estate agent. Janet is a pleasure to deal with great personality , knowledgeable and most importantly extremely proactive. She was on top of everything right from the start and made our purchase 100% easier.
I would use Janet again without hesitation should we want to sell in the future and would happily recommend her to others.
Paul · 24 September 2021 · Redbrik Chesterfield
Agent replied
Thank you Paul, this is such a lovely review, we're so pleased that Janet was such help to you.
★★★★★ 5/5
GoogleWe would highly recommend Redbrik Estate Agents with a special thankyou to Janet Stevenson who was always very helpful, professional and very polite.She kept us updated every step of the way and nothing was ever too much trouble for her and she was always available to answer any questions that we had.We could n't have done it without her help and support, thankyou so much Janet,a really lovely , friendly lady.
Sue · 24 September 2021 · Redbrik Chesterfield
Agent replied
Thank you for the kind review, Sue. We're so glad Janet looked after you, we hope to work with you again in the future.
★★★★★ 5/5
GoogleFrom the moment I contacted Redbrik to get a valuation on my old property to the completion of the sale and the purchase of my new property I can’t fault them. Everyone I spoke to and dealt with was both professional and friendly and made me feel like a friend not just another client. By the time my sale and purchase was completed I felt that I’d known Janet and Liz Wheelhouse forever, they’re fantastic. Thank you.
Sally Greensmith
Sally · 24 September 2021 · Redbrik Chesterfield
Agent replied · 4 June 2024
Thank you for the 5* review Sally.
★★★★★ 1/5
GoogleUnfortunately not able to give a positive review when dealing with a purchase through Redbrik.
Redbrik could have caused myself and my family major problems by choosing not to disclose vital information on the property. They showed little concern over this.
Found the experience stressful, unhelpful and uncaring. Ended up dealing direct with the seller towards the end. Glad it’s over.
JOANNE · 24 September 2021 · Redbrik Chesterfield
Agent replied · 30 July 2023
Hi Joanne, we’re really sorry to see your review and we take all feedback seriously. This does not reflect the experience we strive to offer our customers and we would like to offer our sincere apologies. We’d be happy to discuss your experience further to see what we can do to resolve this if you'd like to email us at hello@redbrik.co.uk
★★★★★ 5/5
GoogleWe felt that Redbrik were really proactive in selling our house and in sending us directly, houses that we might want to view. From the valuer, Jacqueline; the photographer, Josh; the negotiators Holly and Natalie and her cover Janet; the viewing agent, Rebecca, they all listened to our ideas and comments and were keen to work in partnership with us. They were always available and even the office based people who were answering the phones, had access to our details and seemed to have the latest information on our sale. Our key worker, Natalie was also proactive in keeping in touch with us and let us know if she was going to be on holiday and who would be our contact until she returned.
We wish we had put our house on the market with them from the beginning, as we received a very poor service from our first agent and the whole experience with them was very unpleasant. We have since not heard anyone say a bad word about Redbrik, in fact we can't fault the service we received from them. We have already recommended them to family and friends and will continue to do so.
Jill · 24 September 2021 · Redbrik Chesterfield
Agent replied · 11 June 2024
Thank you for the review Jill, we're so glad to have turned your selling experience around!
★★★★★ 5/5
GoogleRight from the start Redbrik made the sale of our property go seamlessly. They dealt with everything for us so swiftly and it felt like a very personal service. From Valuation and photographs right through to sales, every team member was professional and could not have done more for us. A special thanks to Liz for all her help in the later stages.
Emma Sainty
Emma · 24 September 2021 · Redbrik Chesterfield
Agent replied · 10 June 2024
Thank you for the lovely review Emma.
★★★★★ 5/5
GoogleGeorgina has been the one to support us since we got accepted to rent a property. She has been so lovely and friendly from the beginning, we have had a few manintence issues that have never been a problem and she’s always been so quick to sort and organise a fix for us. Georgina is easy to approach and nothing is ever too much, she is brilliant :-)
Jayde · 24 September 2021 · Redbrik Chesterfield
Agent replied · 26 May 2024
Thank you so much for your lovely review of Georgina and we are glad you are happy in your new home.
★★★★★ 5/5
GoogleLaura Molloy is absolutely amazing, from start to finish she kept me updated with the whole process of buying our dream home. No query was too small or too big, she went above and beyond her job role to help us. She is such a delight and the process would of been so much more difficult without her. Would highly recommend using Redbrik for a personal but professional experience. Thank you so much Laura!
Isabelle · 24 September 2021 · Redbrik Chesterfield
Agent replied
Thank you for the lovely review Isabelle, we're so glad Laura provided you with a great service
★★★★★ 5/5
GoogleMy family and I can’t thank Redbrik Estate Agents Chesterfield enough for the seamless sale of my mums property at a very sensitive time due to her passing. From the initial valuation from Ross, to the negotiating skills of Natalie and Laura, they showed great teamwork, professionalism and kindness.
We will definitely be using Redbrik in the future.
Thank you once again
Heather · 24 September 2021 · Redbrik Chesterfield
Agent replied
Thank you Heather for your lovely review - we hope you and your family are well.
★★★★★ 5/5
GoogleRedbrik have brought me to completion of my house sale with professionalism, diplomacy, excellent communication, tenacity and whilst keeping the personal touch. It wasn’t smooth sailing…I doubt it is for anyone at the moment, with the volatility of the current property market….so you need people with the right skills, good communication and great experience in your corner. The specialist staff responsible for different aspects of the sale are crucial.
Redbrik provide this no question. They are leaders in their field.
I am certain that without them I would not have been as successful.
I personally found it very efficient to choose to have the link through them straight to Banner Jones. This certainly removes some of the issues re communication and speeds the process.
L · 24 September 2021 · Redbrik Chesterfield
Agent replied · 27 August 2023
Thank you for the great review Lorna, we're so glad you had a great experience with us.
★★★★★ 5/5
GoogleI have recently sold a property in Chesterfield using Redbrik. The professionalism and customer service that I received from Laura Molloy was excellent. She was professional, thorough and responsive. She never failed to keep me informed, always responded on the same day to emails and phone calls and made the stressful experience of house selling much easier, especially as I live some distance away. All the staff involved at the Chesterfield branch, from the valuation to the completion were courteous, respectful and went out of their way to be helpful at all times. I would definitely recommend them.
Sue · 24 September 2021 · Redbrik Chesterfield
Agent replied · 1 June 2024
Thank you for the lovely review Sue
★★★★★ 5/5
GoogleOMG, like the best estate agents EVER!!
I can't go into all the details but Redbrik restored our faith in estate agents in Sheffield, they just made our house look amazing, got a great sale and supported us to get the place of our dreams! They showed everyone round, they were super profesh, looked amazing, were friendly and responsive and got us a great deal with our solicitor too Taylor and Emmet who were also so good I heard from them maybe 8 times and then we completed!!
Every other house move I've gone through was like a horror movie, with estate agents who dropped everything on us and solicitors who seemed to not know what they were doing... This time it was as smooth as silk and they supported us great after SK estate agents shafted us in a sale (apparently not illegal even though it cost us so much). I HIGHLY RECOMEND them as estate agents to completely trust! I'm so impressed, it's embarrassing how much I'm just wow'd by this company. Jess sold our house and was a total boss, Louise & Emi were lovely and great at what they do, Lewis was a total legend 🤩🙌
Don't be tight and try and penny pinch for like £200 lol, they're just too good and you'll be so grateful to yourselves that you did, they won't let you down they'll smash it for you!
Shauna · 22 September 2021 · Redbrik Sheffield
Agent replied · 31 May 2023
Thanks for the incredible review, Shauna! We love to WOW so really glad you enjoyed your experience selling with us so much. Congratulations on the move and all the best from the team here
★★★★★ 5/5
GoogleWe recently sold our property through Redbrik. It certainly wasn't a straight forward sale due to issues elsewhere in the chain but Redbrik were excellent throughout. Lewis in particular was exceptional. Without his drive and determination I don't think we'd be in our new home. So massive thanks to Lewis and the rest of the Redbrik team from a happy customer.
Phil · 22 September 2021 · Redbrik Sheffield
Agent replied · 2 June 2024
Thanks so much for the great review Phil!
★★★★★ 5/5
GoogleI recently sold my property through the guys at Redbrik on Ecclesall Road and was highly impressed by the level of service I received; particularly from Lewis, who handled my sale.
As a first-time seller, Lewis was always very responsive and explained any queries I had in detail, leaving me feeling confident that all matters were being dealt with efficiently. He kept me up-to-date via email and phone calls with any legal developments and absolutely went the extra mile to ensure the smooth transfer of my old property to its new owner. This also ensured that the "sale" part of our moving day and the key handover was done with ease.
Communication is key when buying/selling a house (particularly if not used to the process) and this was a really strong point from Lewis and his department.
David · 22 September 2021 · Redbrik Sheffield
Agent replied · 31 May 2023
Thanks for the glowing review, David! We're so glad Lewis made selling such a good experience for you - you're absolutely right, communication is key!
★★★★★ 5/5
GoogleI recently used redbrik to sell my property, which may i add they did in 4 days!!
The service i received was second to none!
Claire was at the top of her game, there wasn't anything she didnt know!
She always answered my calls, emails and many questions quickly and made the entire process so easy and stress free.
I will never use anyone else.
Friendly, reliable and professional!
Elizabeth · 30 August 2021 · Redbrik Stocksbridge
Agent replied · 15 June 2024
Thank you for a great review, Elizabeth! We're so pleased Claire was of such a help to you.
★★★★★ 5/5
GoogleJust sold my house with Redbrik and I couldn’t be happier with the service I received. It was my first time selling, both Claire and Stacey were so friendly and I felt comfortable giving them a call or an email with any questions. Everything was quality from start to finish, my property’s advertisement felt a level above, I was constantly advised and updated throughout the whole process and frankly I’m not surprised id sold within a week, above asking price!
Ant · 30 August 2021 · Redbrik Stocksbridge
Agent replied · 3 June 2024
Thank you for your lovely review, Ant! We're so pleased you enjoyed your experience with us.
★★★★★ 5/5
GoogleWhen I decided to sell my property I met with a few estate agents, but right from the beginning Claire at Redbrik stood out. Her knowledge of the market, and advice were so helpful. Getting my property marketed was very straight forward and speedy. Any questions I had were quickly answered by Claire and Stacey in the office. My experience of Redbrik has been very professional and friendly, and I’m so happy I chose them to sell my property. Definitely recommend.
Laura · 30 August 2021 · Redbrik Stocksbridge
Agent replied · 7 June 2024
Thank you for the lovely review, Laura!
★★★★★ 5/5
GoogleI couldn’t be happier with the service from Redbrik. Claire came to do my valuation and was so helpful and friendly. She was on the ball with everything so I was sorted quickly and with no messing about. Stacey was great and kept me up to date with offers and again was so friendly. There was 3 weeks and 3 days between my valuation and my house being sold subject to contract which is amazing! Would 100% recommend Redbrik to anyone looking to sell. Thank you!
Catherine · 30 August 2021 · Redbrik Stocksbridge
Agent replied · 24 June 2024
Thank you for your lovely review, Catherine!
★★★★★ 3/5
GoogleRating only, no written review.
Cass · 27 August 2021 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for taking your time to leave this review. We would be interested in discussing your experience with us but unfortunately we cannot find your details on our system. If you would like to get in touch, please call our office on 01246 380 414.
★★★★★ 5/5
GoogleRating only, no written review.
Katie · 27 August 2021 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for the 5 Star review Katie!
★★★★★ 5/5
GoogleRating only, no written review.
Gary · 27 August 2021 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for the 5 star review Gary!
★★★★★ 5/5
GoogleRating only, no written review.
Phil · 27 August 2021 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for leaving us a review Phil - much appreciated!
★★★★★ 5/5
GoogleRating only, no written review.
Julie · 27 August 2021 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for the 5 star review Julie!
★★★★★ 1/5
GoogleRating only, no written review.
Dave · 27 August 2021 · Redbrik New Homes
Agent replied · 26 August 2024
Hi Dave, we have no record of you in our system but we would love to see what we could do to help. We're confident that if you were to have a chat with our team you would see that a 1 star review is not an accurate reflection of the service we can offer. If you have anything you would like to discuss, please don't hesitate to get in touch with our office on 01246 380 414.
Many thanks,
The Redbrik team.
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