Trusted Agent profile · Derbyshire
Verified
★★★★★
1,890 reviews across 5 offices and 4 platforms
Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,890 reviews on four platforms, rated 4.5 out of 5 overall.
1,573
Reviews on Google
All 5 offices
56
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
260
Reviews on Trustpilot
All 5 offices
Redbrik's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAbsolutely brilliant service. Hanna went out of her way to visit my property after I was let down by another company. Explained everything fully and made me feel at ease. I would highly recommend Redbrik all the way. Thanks again Hanna and the team. 😀😀😀 …
Thank you for the 5 star review Pete.
5/5
GoogleBig thank you to Dean and Ann for getting me to move day.
Hello Stephanie, thanks for the review. We'll pass your kind comments over to Dean, Ann and the rest of the Warlingham team.
5/5
GoogleVery professional patient helpful and friendly staff always in communication if you’re looking for a place in the area don’t forget who to call M M Shugaa
Hello Momtaz, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Warlingham team.
2/5
GoogleNot a very good service provided. Do not respond to emails very quickly and you have to keep chasing them. Waited and waited and they haven’t responded or kept me updated in 8 days - no explanation given.
Hi Tammy, thank you for your review. We were unable to find you as a client at this branch but believe your review may relate to Lettings. We will pass over your feedback to the Lettings team, any future reviews can be posted to their Google listing here - https://g.page/r/CW-1DCm1K3z0EBM/review. Thank you.
5/5
GoogleThank you for you and your team's great service and especially excellent communication during the process of selling our flat at Succombs Place. It's been a rare pleasure
Hello Nigel, thank you for leaving us a review. Happy to hear of your positive experience when selling through us. We'll pass your kind comments over to the Warlingham team.
5/5
GoogleFirst time using Park & Bailey as a buyer and what a fantastic journey. From start to finish the communication right through to the quick updates. Would highly recommend
Hello Emma, thank you for leaving us a review. Happy to hear you'd highly recommend us. We'll pass your kind comments over to the Warlingham team.
5/5
GoogleA huge shout out to Colin who went above and beyond in helping with the sale of our house. First estate agent who I’ve ever met who proactively helped out on day to day support. Highly recommend
Hello Siobhan, thanks for taking the time to leave us a review. We are pleased to hear you would highly recommend us. We'll pass your kind comments over to Colin and the rest of the Warlingham team.
5/5
GoogleWe have recently sold our flat through Park and Bailey and had an excellent service throughout. Many thanks to Dean and Ann at the Warlingham branch, great communication and efficient, highly recommended.
Hello Andrew, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Dean, Ann and the rest of the Warlingham team.
5/5
GoogleA big thank you to Dean and Ann who helped me with the process of being a first time buyer. I was kept informed of the progress throughout with regular updates. I cannot recommend them highly enough, friendly and very efficient.
Hello Antony, thanks for the review. Great to hear of your experience and that you'd highly recommend us. We'll pass your comments over to Dean, Ann and the Warlingham team.
5/5
GoogleWe have successfully completed recently with the help of Dean and Ann from the Warlingham office. Smooth and very responsive process throughout, big thank you for that! We have experience with other agencies and I can say with honesty, this branch is extrimely friendly, reliable and diligent. Thank you guys!
Hello Bálint, thank you for leaving us a review. Happy to hear of your positive experience. We'll pass your kind comments over to Dean, Ann and the rest of the Warlingham team.
5/5
GoogleDean and Ann were incredibly helpful and knowledgable throughout the long drawn out process of house moving. They went above and beyond to facilitate the purchase despite a pair of abysmal solicitors and multiple last minute challenges. Would wholeheartedly recommend them.
Hello Kieran, thank you for leaving us a review. We are happy to hear you'd recommend us. We'll pass your kind comments over to Dean, Ann and the rest of the team.
5/5
GoogleWe have been dealing with p&b for moving house and Dean has be amazing from start to finish. Compared to my current agency p&b have gone above and beyond with their communication and have been working tirelessly to complete our chain. I cannot fault them at all. If and when we move again in the future, i would absolutely use them.
Hello Nicola, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Dean and the rest of the team.
5/5
GoogleMy partner and I were buying a property through Park & Bailey Warlingham, as opposed to selling. Dean and his team were professional, thorough and communicated well all steps of the buying process throughout. We are grateful to Dean for making the whole process as smooth as it was.
Hello Rob, thanks for leaving us a review. We'll pass your kind comments over to Dean and the Warlingham team.
5/5
GoogleFantastic, professional estate agents - as a first time buyer I was a little apprehensive due to horror stories, but I am pleased to say I can’t rate Park & Bailey more highly. Despite an awful, long and drawn out process they kept me in the loop at all times and were proactive in trying to move things onwards for me. Sam, Dean and Ann are extremely caring, kind and overall wonderful and a credit to the company. I would absolutely use Park & Bailey again. Thank you so much P&B team for all your help.
Hello Ethan, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Sam, Dean, Ann and the rest of the Warlingham team.
5/5
GoogleVery happy first time buyer! I just want to say a huge heartfelt thank you to both Dean and Ann at Warlingham P&B. This was my 3rd attempt to get on the property ladder, after two previous attempts fell through. I cannot recommend Dean highly enough - he is super efficient, friendly and very helpful. Ann always ensured I received timely updates and made herself available to me, too. The entire process was so quick and well managed. I moved in just before Christmas and the kitties and I are eternally grateful. Excellent agents! Andy xx PS - the welcome to your new home gift box was much appreciated.
Hello, thank you for leaving us a review. Happy to hear of your positive experience. We hope you are enjoying your first home. We'll pass your kind comments over to Dean, Ann and the rest of the Warlingham team.
5/5
GoogleGreat experience with Kathryn. Swift communication, helped a bunch with explaining things I had no clue about. Would recommend highly.
5/5
TrustpilotExcellent Service for both Rental and Sale
Redbrik dealt with the tenancy and subsequent sale of our previously rented property. We were highly satisfied with both the rental and sales processes. The sale was dealt with as a package including conveyancing by Taylor Emmet. The whole process was stress free and only took two months. After hearing horror stories of house sales taking ages to complete, we are extremely pleased with the service we received.
Thank you so much for the kind review, we're thrilled to hear you've had a positive experience with Redbrik
5/5
TrustpilotExcellent Service for both Rental and Sale
Redbrik dealt with the tenancy and subsequent sale of our previously rented property. We were highly satisfied with both the rental and sales processes. The sale was dealt with as a package including conveyancing by Taylor Emmet. The whole process was stress free and only took two months. After hearing horror stories of house sales taking ages to complete, we are extremely pleased with the service we received.
Thank you so much for the kind review, we're thrilled to hear you've had a positive experience with Redbrik
5/5
TrustpilotBrilliant Service
We’ve recently sold our home through the Chesterfield branch. Reading the negative reviews, I wanted to write about our experience because I guess the bad reviews are from people using Redbrik for lettings.If you want a professional Estate Agent to sell your home then we cannot praise Redbrik enough for the service we’ve experienced from start to finish. From us putting our house up for sale and throughout the process we’ve had expert advice. This includes Hannah who came out to value our property, our negotiator Clayton who worked so hard making sure we could close a sale and to Lucie who is helping us through the final stages to completion. At every step there is someone at the end of the phone to talk to. Thank you Redbrik for helping us start a new chapter in our lives.
Hi Jayne, thank you for taking the time to write a kind review, we're really pleased to hear you've had a positive experience with Redbrik, we wish you the best in your new home.
5/5
TrustpilotBrilliant Service
We’ve recently sold our home through the Chesterfield branch. Reading the negative reviews, I wanted to write about our experience because I guess the bad reviews are from people using Redbrik for lettings. If you want a professional Estate Agent to sell your home then we cannot praise Redbrik enough for the service we’ve experienced from start to finish. From us putting our house up for sale and throughout the process we’ve had expert advice. This includes Hannah who came out to value our property, our negotiator Clayton who worked so hard making sure we could close a sale and to Lucie who is helping us through the final stages to completion. At every step there is someone at the end of the phone to talk to. Thank you Redbrik for helping us start a new chapter in our lives.
Hi Jayne, thank you for taking the time to write a kind review, we're really pleased to hear you've had a positive experience with Redbrik, we wish you the best in your new home.
2/5
GooglePoor/abrupt/factually incorrect (directly conflicting with Tennancy Agreement) information when requesting return of rental deposit. Escalated to Director who did resolve the situation promptly hence the score of 2 stars (which would have been 1 star if not resolved so promptly)
Hi Mark, We apologise for the delay in your deposit return, but we want to assure you that the team have been working behind the scenes and following necessary procedures to release this to you. If there is anything further you would like to discuss, please feel free to contact us on the below number. 0114 361 0140
5/5
GoogleWe are very pleased with the service provided by Redbrik .From the valuation we chose to go with them and have received excellent communication from Jake, who has kept us regularly informed about viewings and offers. He offered advice when we asked which we found most useful. We would definitely recommend Redbrik based on our experience of using them to sell our house.
Thank you so much for the 5* review!
1/5
TrustpilotAVOID REDBRIK BY ALL MEANS
This is an honest feedback and I would advise that people stay clear of this Company as they are dubious. Especially if you have paid an holding deposit, they won’t let you have it back and will plan with the landlord to take more from you. I rented a property from this company, after paying 6 months ahead (£850 per month) with this current economy and holding deposit of £980. The house has mould issue which I reported severally. This started affecting my children. After months of complaining, I started complaining in July or August, Redbrik sent a staff for visit in November who I showed all the issues and water in the kitchen which we don’t know where it was coming from, although not much. The staff said she will report it all. Now the staff has left the miserable company. In January, the mould company came to check the house and the main mentioned that the house needs full renovation. After like a week, a mail to vacate the property. We had to beg to leave the property in the 11th month. Which Redbrik still collected half of the month rent which we didn’t use. After checkout and I dropped keys. The lady went to the house, sent me mail that she has checked andmy deposit will be released. Fast forward to two months after, they sent a mail I will even still pay them up to £500 more. Redbrik and Landlord already destroyed the kitchen floor saying we left the house that way. AVOID REDBRIK!!! Very terrible people
1/5
TrustpilotShocking customer experience
I have never written a Trustpilot review before but I am so appalled with the service received, I want to share my experience which is similar to other Trustpilot reviews about Redbrik written on 29 August 2023 and 12 December 2023. I moved out of a property that I had been renting in June 2023. The Property Manager emailed me confirming if there were any deductions, he would let me know within ten working days. When I didn't hear anything, I rightly assumed there were no issues. Then, in September 2023, I received an email from My Deposit (a tenancy deposit scheme) confirming that Redbrik had requested to keep all the deposit of £1,396.00. When I read the things that were being claimed for, I was beyond shocked and disappointed and didn't understand why Redbrik hadn't communicated with me or shared the Check Out Report. I initially contacted Redbrik to understand more and they wouldn't share any of the invoices with me for the things claimed for and they stated that I would need to make a dispute via My Deposit scheme. I'm happy to confirm that I have now received the majority of my deposit back following My Deposit's independent adjudication after a very upsetting and stressful time. I write this review to raise awareness and ensure that Redbrik don't fraudulently try to keep your deposit or other monies. Please take your own photos and videos before vacating a property as evidence and make use of the My Deposit dispute service if needed which is an impartial service not linked to Redbrik.I would strongly advise against using the services of Redbrik. The Property Manager who I had to deal with (who I wont embarrass by naming), even states that his strength is 'Drinking' on his Redbrik profile on their webpage. It's clearly not his passion for customers or his professionalism and this extends to the company as a whole from my personal experience. Edit on 23/04/2024 - Redbrik showing themselves to be the snakes they are with a standard response saying they have no record of my tenancy. That's very odd because my name is the same, the tenancy was Ashley Lane from Jan to June 2023 with Jake McLean and I've just had a complaint upheld against you. It's so frustrating I cant upload the Adjudication outcome or I would have shared it. As usual, Redbrik take no responsibility. Please don't trust this company!!
Hi Michelle, We can see from your file that we have no record of a tenancy in your name.If you would like to discuss this further, please do not hesitate to contact us on 0114 299 4144. Thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Stocksbridge with 455.
The five Redbrik offices, by town:
Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold; Redbrik, Chesterfield won Gold; Redbrik, Sheffield won Trusted Agent.
