★★★★★ 4/5
GoogleMy experience of Redbrik is a good one. All the people involved in my sale were professional, very responsive and pro-active. Jake was very good at obtaining a price acceptable to me. As I live 3 hours away I appreciated the help in doing the insurance checks required. The process from accepting an offer went pretty smoothly. I've given 4 stars rather than 5 as I think the initial evaluation was too high, the sale happened at the same time as inflation increased rapidly so the original price had to drop, but my expectations were for a higher sale price.
Juliem · 30 December 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for the review Julie
★★★★★ 5/5
GoogleLovely company, we had a great experience buying a home with Redbrik.
Chris · 24 December 2023 · Redbrik Chesterfield
★★★★★ 5/5
GoogleThank you for your patience and perseverance throughout a very difficult sale. You never gave up on us.
Fantastic service from start to finish from all at the Chesterfield office especially Hannah and Emi.
Neil & Netta
Neil · 30 November 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for such a lovely review.
★★★★★ 5/5
GoogleJake Mclean has been excellent throughout the sale of our property. He has always been on hand to answer our questions and has kept us updated throughout the process. I would 100% recommend using Red Brik's services if you are looking to sell a property in the Chesterfield area.
Arran · 30 November 2023 · Redbrik New Homes
Agent replied · 26 August 2024
This is great to hear, thank you for a lovely review Arran.
★★★★★ 5/5
GoogleThe team at Redbrik are absolutely brilliant. As well as being fantastically efficient they are excellent communicators both with the client and with each other, so whoever you talk to in the team they are all up to date with what is happening with your case. The whole process went like clockwork. But what makes them really special is that they are all utterly delightful people, helpful, polite, friendly and empathetic. Thank you!
Anne · 30 November 2023 · Redbrik New Homes
Agent replied · 26 August 2024
This is such a kind review, Anne, thank you for taking your time to write this for us. We are so pleased to hear you had such a positive experience with Redbrik
★★★★★ 5/5
GoogleRedbrik Chesterfield branch have been absolutely brilliant from start to finish. We were selling our first property, so had no idea what to expect. The staff there guided us through the selling process and were reassuring and professional at all times. They are well worth the fees they charge which are fair and reasonable.
One member of staff Clayton, deserves a special mention. He has been on hand to look after us and has been particularly helpful, kind and professional. Thank you all so much. I definitely recommend anyone reading this to use Redbrik.
Heather · 30 November 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you Heather for the 5* review, we're pleased to hear you had such a positive experience with Redbrik
★★★★★ 5/5
GoogleAfter having three different Estate Agents to value my property, I decided to appoint Redbrik to handle the sale. This has turned out to be a great decision, as my property is now sold subject to contract within two weeks of the advert going live. Every aspect so far has been handled in a timely and efficient manner. Jake deserves a special mention for keeping me fully updated at all times, which has been very much appreciated. Highly recommended!
Mark · 30 November 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for the 5* review Mark, we're so pleased to hear you're happy with the service you received from the team.
★★★★★ 5/5
GoogleThe lettings team here are by far the best we've experienced as landlords. We've used quite a few agents in the area over the past decade and the service we receive from the team (especially from Georgina who is always on top of everything!) is outstanding. They will deal with virtually everything for you and always have a solution to offer for anything that pops up. Their communication is clear, concise and spot on and their fees are still in line with competitors that provide a far lower level of service. The sooner we get our entire portfolio moved to them the happier we'll be!
Fitruss · 30 November 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for such a great review!
★★★★★ 5/5
GoogleGreat work, constant comms & updates, fast & efficient!!
Dermot · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for the lovely review Dermot, we're so glad to hear you had a great experience.
★★★★★ 5/5
GoogleThe whole team helped us throughout the process and Abi was a star.
Blaine · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for the 5* review
★★★★★ 5/5
GoogleVery professional team, offering expert advice efficiently and helpful guidance every step of the way , would highly recommend for either sales or letting service
Jane · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for such a lovely review Jane
★★★★★ 5/5
GoogleAll the staff at Redbrik, and Ellice in particular, were friendly, professional, efficient and could not have been more helpful. An excellent service.
Allan · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for a lovely review Allan, we're glad to hear you had a positive experience with Redbrik.
★★★★★ 5/5
GoogleReally impressed by the service as I hunted for and successfully made an offer on a property. Grace Bradbury displayed a perfect balance of professionalism, friendliness and helpfulness.
Simon · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Hi Simon, thank you for the great review, we're so pleased to hear that you received great service from Grace
★★★★★ 1/5
GoogleWell here we are Redbrik Chesterfield branch- Jacqueline Brentnall.
Can you tell me why as we are not on your mailing list and never have been why you took our property details from Rightmove and tried poaching us to sell with yourselves?! under GDRP rules I don't feel that is legal!
So for every letter we receive a 1 star rating will be left to show others the intrusion from this estate agents.
My point Thea Cox is that its wrong to be trying to poach a property from another agent when we have had no contact with you whatsoever....
Lyn · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Hi Lyn,
Thank you for taking your time to write a review.
The prospecting letter has reached your home based on our knowledge that your property is/was on the market. The letter/postcard you have received will have been addressed to ‘the homeowner’ - we do not have any of your information such as name, or contact details, so isn’t a breach of GDPR. Due to not having any contact details from yourself, could you please contact the marketing team to have your address removed from the prospecting database, this way you will not receive any further communication from us.
Also, we can see you have reviewed a few other agents with the same issue - if you contact all the agents directly, we will all be able to remove you from the prospecting database.
Kind regards,
Thea Cox
thea.cox@redbrik.co.uk
★★★★★ 5/5
GoogleWe have rented a property for the second time through Redbrik and the customer service was excellent and efficient. It was a quick move and they managed to sort everything within the space of a few days. We dealt with Georgina Wood and Alex Matthews who were polite and professional throughout and answered all our questions. Highly recommend.
Thank you Redbrik
Amy & Brett
Amy · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for such a lovely review Amy and Brett! We hope you enjoy your new home!
★★★★★ 5/5
GoogleRedbrick just makes your life so much easier when you are looking to rent or buy a property. Grace has been excellent while we have entered negotiations for a property that we absolutely adore and make the whole process really smooth! Thank you !!!!
Iulius · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for such a great review!
★★★★★ 5/5
GoogleWe have recently made a successful offer on a property being marketed by Redbrik in Chesterfield. I have found the team there, and Jake in particular, to be very helpful right from setting up the viewing to answering our regular questions about the property and liaising with the vendors over our offer. We don't live near Chesterfield but we previously used Redbrik in Sheffield to sell my aunt's flat so I knew of them from past experience. We're still to complete so I will update this review when we do but at present as a buyer I would happily recommend them.
Stephen · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for a great review Stephen!
★★★★★ 5/5
GoogleI've been renting with Redbrik since 2021 till now September 2023. Georgina helped me through the whole tenancy, always ready to assist with any enquiry. All the staff was very kind and helpful. The property was in excellent condition. The process of ending the tenancy was straightforward. I have no words to express how grateful I am.
Tamiris · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
We're so happy to hear you had a great experience Tamiris, thank you for the 5 star review!
★★★★★ 5/5
GoogleI was a tenant with Redbrick for 2.5 years and always found the service offered very efficient and straightforward. Very easy to contact, any repairs queries dealt with swiftly and to a good standard. Team are friendly and welcoming, very approachable for any issues or information needed. Would definitely rent via Redbrik again in the future.
Lee · 31 October 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Hi Lee, we're so pleased to hear you had a great experience with Redbrik. Thank you for the kind review
★★★★★ 3/5
GoogleOverall they did enough but a lack of attention to details cost me money after a tenant caused damage. I can't recommend them but I understand Redbrik are the best of the bunch.
Robin · 27 October 2023 · Redbrik Chesterfield
Agent replied · 26 November 2023
Hi Robin,
Thank you for taking the time to review. We would love the opportunity to discuss this with you further, if you could please contact us on 0114 361 0140.
Thank you,
Abigail Wilks
Head of Lettings & Asset Management
★★★★★ 1/5
GoogleWell here we are Redbrik Chesterfield branch- Jacqueline Brentnall.
Can you tell me why as we are not on your mailing list and never have been why you took our property details from Rightmove and tried poaching us to sell with yourselves?! under GDRP rules I don't feel that is legal!
So for every letter we receive a 1 star rating will be left to show others the intrusion from this estate agents.
My point Thea Cox is that its wrong to be trying to poach a property from another agent when we have had no contact with you whatsoever....
Lyn · 27 October 2023 · Redbrik Chesterfield
Agent replied · 26 November 2023
Hi Lyn,
Thank you for taking your time to write a review.
The prospecting letter has reached your home based on our knowledge that your property is/was on the market. The letter/postcard you have received will have been addressed to ‘the homeowner’ - we do not have any of your information such as name, or contact details, so isn’t a breach of GDPR. Due to not having any contact details from yourself, could you please contact the marketing team to have your address removed from the prospecting database, this way you will not receive any further communication from us.
Also, we can see you have reviewed a few other agents with the same issue - if you contact all the agents directly, we will all be able to remove you from the prospecting database.
Kind regards,
Thea Cox
thea.cox@redbrik.co.uk
★★★★★ 5/5
GoogleReally nice house and all staff at Redbrik at Chesterfield have been brilliant with dealing with any issues. Georgina in particular has been amazing, very easy to contact and is always lovely and approachable 😊 …
Rubie · 26 October 2023 · Redbrik New Homes
Agent replied · 25 October 2024
Thanks for such a great review, Rubie!
★★★★★ 1/5
GoogleWell here we are Redbrik Chesterfield branch- Jacqueline Brentnall.
Can you tell me why as we are not on your mailing list and never have been why you took our property details from Rightmove and tried poaching us to sell with yourselves?! under GDRP rules I don't feel that is legal!
So for every letter we receive a 1 star rating will be left to show others the intrusion from this estate agents.
My point Thea Cox is that its wrong to be trying to poach a property from another agent when we have had no contact with you whatsoever....
Lyn · 26 October 2023 · Redbrik New Homes
Agent replied · 25 October 2024
Hi Lyn,
Thank you for taking your time to write a review.
The prospecting letter has reached your home based on our knowledge that your property is/was on the market. The letter/postcard you have received will have been addressed to ‘the homeowner’ - we do not have any of your information such as name, or contact details, so isn’t a breach of GDPR. Due to not having any contact details from yourself, could you please contact the marketing team to have your address removed from the prospecting database, this way you will not receive any further communication from us.
Also, we can see you have reviewed a few other agents with the same issue - if you contact all the agents directly, we will all be able to remove you from the prospecting database.
Kind regards,
Thea Cox
thea.cox@redbrik.co.uk
★★★★★ 5/5
GoogleWhat an excellent team to work with. All extremely helpful and efficient. Emi was just amazing to deal with, keeping me updated at all times, going the extra mile to ensure the sale of my property went smoothly. I would recommend Redbrick to anyone. Thank you for your help.
J · 26 October 2023 · Redbrik New Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.