Trusted Agent profile · Derbyshire
Verified
★★★★★
1,889 reviews across 5 offices and 4 platforms
Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,889 reviews on four platforms, rated 4.5 out of 5 overall.
1,573
Reviews on Google
All 5 offices
53
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
262
Reviews on Trustpilot
All 5 offices
Redbrik's five offices, most reviewed first. Each has its own page.
Showing 1,556 reviews on Google only. Show every review
5/5
GoogleWe bought a property recently through Redbrik Chesterfield and have been very happy with the service we received, particularly when we first put in an offer. Jake was really friendly and helpful and Rebecca ensured that the viewings were a pleasure. Thanks Holly for wrapping things up so nicely. We would definitely recommend.
Thank you for the kind review, we're so glad the team looked after you!
1/5
GoogleFound this estate agent very unprofessional and wouldn't recommend them at all. Used to be good but now..........avoid
Hi John. I'm genuinely sorry to hear that we've not met the standards you expect from us. We strive to be professional at all times, even when things don't go well. Customer feedback is essential for us to iterate & improve. Though I understand that helping us may not be at the top of your to-do list, I'd be truly grateful if you would be willing to share specific details about your experience so we can address any areas of concern. Regardless, thank you for your feedback. It will be investigated and will any lessons learned will be used to improve our service. I sincerely hope we can regain your trust in the future. Warm regards, Chris Carlisle
1/5
GoogleVery poor website
Hi Steve. I'm sorry to hear that you feel that way, we're constantly making adjustments to improve it. Could you offer any specifics as to what you dislike about it and I'll see if I can get it fixed or improved? Warm regards, Chris Carlisle
5/5
GoogleRating only, no written review.
Thanks for your review. Good luck in your new home.
5/5
GoogleRating only, no written review.
Thanks for your review.
5/5
GoogleRating only, no written review.
Thank you Nick!
5/5
GoogleI was a tenant with Redbrick for 2.5 years and always found the service offered very efficient and straightforward. Very easy to contact, any repairs queries dealt with swiftly and to a good standard. Team are friendly and welcoming, very …
Hi Lee, we're so pleased to hear you had a great experience with Redbrik. Thank you for the kind review
5/5
GoogleAlways enjoyed working with Georgina. Attentive and personable. Highly recommended.
Thank you for the 5* review!
5/5
GoogleAbsolutely brilliant service. Hanna went out of her way to visit my property after I was let down by another company. Explained everything fully and made me feel at ease. I would highly recommend Redbrik all the way. Thanks again Hanna and the team. 😀😀😀 …
Thank you for the 5 star review Pete.
5/5
GoogleI received a great service from Redbrik, my house sold very quickly. Julie Polio kept in touch on a regular basis and was on hand should I have any questions at all.
Hi Samantha, thank you for the five star review, we're glad to hear you've had a good experience.
5/5
GoogleVery happy with the whole process. Good communication throughout. Kept informed of all viewings and feedback afterwards.
5/5
GoogleVery nice friendly staff from renting department. Unfortunately, I wasn't able to find a property thru them
4/5
GoogleGood agent. Always helpful when we called
5/5
GoogleSteven in the commercial section is probably one of the most professional people I've come across. Very knowledgeable and a credit to the company. I've also had dealing with Vicki who's is in sales, she is very responsive at dealing with requests. Very happy to recommend.
5/5
GoogleVery good overall, I think I had to chase but that's because they was very busy but they was so lovely and it was amazing service. I can't say how amazing Donna has been through the whole process and she's just so kind about everything. So mundys are lucky to have a worker like Donna
5/5
GoogleRating only, no written review.
5/5
GoogleVery friendly efficient and helpful staff. Clearly very knowledgeable
4/5
GoogleFriendly helpful staff.
5/5
GoogleVery professional in all our dealings with the various agents. When our sale hit a rough patch towards the end of the process the agent was always open and honest with me about what to expect. It was all very thorough and made the process slightly less stressful.
3/5
GoogleRating only, no written review.
5/5
GoogleVery good custimer service
5/5
GoogleDonna from the letting agency has been amazing throughout the whole process. She helped us with all of our queries very quickly and was always very polite and friendly.
5/5
GoogleRating only, no written review.
5/5
GoogleEverything was handled professionally and efficiently. Would have no hesitation in recommending them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Redbrik is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Redbrik is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.
EA Masters by year, 2018 to 20252025 3 Gold across three branches EA Masters 2025 winners
2022 4 Gold across four branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Redbrik and its branches was Highly Commended at The Negotiator Awards 2023.
Highly Commended at The Negotiator Awards in one year: 2023.
Negotiator Awards by year, 20232023 1 Highly Commended The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Redbrik a message.
Chesterfield has the most, with 510 reviews rated 4.6 out of 5, followed by Stocksbridge with 453.
The five Redbrik offices, by town:
Yes. In The Trusted Agent 2026 awards, Chesterfield won Gold, Chesterfield won Gold and Sheffield won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for Yorkshire and The Humber Estate Agency of the Year. The group and its branches have also won 13 other industry awards since 2018.
