Trusted Agent profile · Derbyshire

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Redbrik estate agents in Chesterfield, Stocksbridge and Sheffield

4.5

★★★★★ Excellent

1,892 reviews across 5 offices and 4 platforms

www.redbrik.co.uk

Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,892 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

1,573

Reviews on Google

All 5 offices

Facebook logo

4.4 / 5

56

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

262

Reviews on Trustpilot

All 5 offices

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Our offices

Redbrik's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Redbrik is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Redbrik is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2026, 2025, 2022, 2021, 2020, 2019, 2018.

EA Masters by year, 2025 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The Negotiator Awards

Redbrik and its branches was Highly Commended at The Negotiator Awards 2023.

Highly Commended at The Negotiator Awards in one year: 2023.

Negotiator Awards by year, 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

Reviews on Google

Showing 1,556 reviews on Google only. Show every review

5/5

Google

Excellent service

Susan · 11 July 2025 · Redbrik Chesterfield

Agent replied · 11 July 2026

Thank you Susan!

5/5

Google

Our house purchase was a long, hard, six month slog, but the very helpful, friendly and efficient staff at Hoppers worked like heroes to get us over the finishing line. Our special thanks to Pam, Leeselle and Alison for the time and effort they put in. We can't praise them enough! Thank you once again.

Kenneth · 11 July 2025 · Redbrik Chesterfield

Agent replied · 11 July 2026

Thanks Kenneth, I'll pass this on to them. They'll be delighted. Thank you for the review!

5/5

Google

We had excellent service from J.R. Hoppers. They were with us at every stage and kept us informed of progress. Leeselle and Pam were always at the end of the phone and answered my emails if I didnt understand something and needed advise. Extremely professional but also easy to talk to. It made the negotiations much easier to cope with and I would certainly recommend them.

Angela · 11 July 2025 · Redbrik Chesterfield

Agent replied · 11 July 2026

Thanks Angela, that's fabulous to hear. I'll pass it on to the team, they'll be delighted!

5/5

Google

A great team who made our purchase smooth and straightforward.

Jonathan · 11 July 2025 · Redbrik Chesterfield

Agent replied · 11 July 2026

Thanks Jonathan, it's truly been our pleasure. I'll pass this on to the team ❤️

5/5

Google

I had a visit from Leeselle at Hoppers. Very thorough and efficient. All questions answered very helpfully. Highly recommended.

Roy · 11 July 2025 · Redbrik Chesterfield

Agent replied · 11 July 2026

That's great to hear Roy, Leeselle will be delighted to hear that. Thank you for your review 🎉 …

1/5

Google

J R Hopeless. Happy to take your money and let you live in mouldy conditions. No customer care at all. Always on the side of the landlord. Empty promises of maintenance. Avoid avoid avoid. (Speaking about lettings only, Leyburn office)

Andrew · 11 July 2025 · Redbrik Chesterfield

Agent replied · 11 July 2026

Hi Andrew. I agree and accept that you had a bad experience with your tenancy, I'm truly sorry for that. I stand by our team, who I feel did the best they could to resolve your issues before ultimately negotiating you an early exit from the tenancy. That said, lessons have been taken from your experience that we will use to improve our service going forward and avoid situations like yours in the future. I appreciate the candid review and wish you well for the future.

1/5

Google

Unorganised, rude and unprofessional.

David · 11 July 2025 · Redbrik Chesterfield

Agent replied · 11 July 2026

Hi David. I'm genuinely sorry to hear that we've not met the standards you expect from us. We strive to be professional at all times, even when things don't go well. Customer feedback is essential for us to iterate & improve. Though I understand that helping us may not be at the top of your to-do list, I'd be grateful if you would be willing to share specific details about your experience so we can address any areas of concern. Regardless, thank you for your feedback. It will be investigated and will any lessons learned will be used to improve our service. I sincerely hope we can regain your trust in the future. Warm regards, Chris Carlisle

5/5

Google

Rating only, no written review.

Stewart · 11 July 2025 · Redbrik Chesterfield

Agent replied · 11 July 2026

Hi Stewart. Thank you so much for your review!

5/5

Google

Superb service from Team Hoppers, from valuation to listing, viewing and completion, 5 stars all round, thank you !

Sophie · 11 July 2025 · Redbrik Chesterfield

Agent replied · 11 July 2026

Hi Sophie, the team will be delighted to hear this! Thanks so much for your review!

5/5

Google

Special thanks to Kathryn Steele - we recently dealt with her in relation to a prospective purchase. Kathryn’s communication was fantastic & much appreciated.

Kenna · 1 July 2025 · Redbrik Crystal Peaks

Agent replied · 1 July 2025

What lovely feedback for Kathryn, we will pass this on to her. Thank you very much, Kenna!

5/5

Google

Excellent service, Park & Bailey were by far the best estate agents we met with after viewing 12 properties. Ruby was fantastic and really attentive to what we were looking for. When the first property we viewed with her wasn't quite right …

Dominique · 29 June 2025 · Redbrik Sheffield

Agent replied · 29 June 2026

Hello Dominique, we appreciate the 5-star review. Thank you for sharing your positive experience, and it's great to see that you would recommend us. We'll pass your comments over to Ruby and the rest of the Coulsdon team. Enjoy your forever home.

5/5

Google

Ruby and Luke looked after us having had a sale fall through and moved from one agent to Park & Bailey. They created excellent literature, showed potential buyers around with professionalism and I think Ruby secured an offer on any she …

Tom · 29 June 2025 · Redbrik Sheffield

Agent replied · 29 June 2026

Hello Tom, we appreciate the 5-star review. Thank you for sharing your positive experience. We'll pass your comments over to Ruby, Luke and the rest of the Coulsdon team.

5/5

Google

An excellent service from start to finish throughout a very tricky process. Redbrick were extremely professional throughout, resilient and very knowledgeable. Thanks for all your help 🙂 …

Matt-hartley · 25 June 2025 · Redbrik New Homes

Agent replied · 23 September 2025

Thank you, Matt, for this great 5* review :)

5/5

Google

We have recently had an offer accepted on a house with Redbrik. We would definitely recommend them. Ben Hall was fantastic with prompt responses and was happy to offer advice and answer questions throughout as we put in an offer on a house. Following this, we were put in contact with Andrew to help with the next steps. Throughout the process of buying a home, Andrew from RedBrik has been friendly and professional. As we are first time buyers, we really appreciated the support and information given throughout. He gave us reassurance with weekly updates and was happy to help offer advice promptly whenever we needed it. We are very appreciative and thankful for the service we received.

Anna · 25 June 2025 · Redbrik New Homes

Agent replied · 23 September 2025

Thanks so much for your 5* review Anna!

5/5

Google

Made the renting process smooth and easy, Alicia and her team were excellent and kept us updated throughout the entire process

Harry · 25 June 2025 · Redbrik New Homes

Agent replied · 23 September 2025

Thank you, Harry, for your 5* review! We will pass on your kind words to Alicia and the rest of the team.

5/5

Google

Rating only, no written review.

Krishna · 25 June 2025 · Redbrik New Homes

1/5

Google

I am writing this review with regret and a heavy heart. Redbrik marketed my house for me and the buyer pulled out 2 weeks to completion. This put me in a difficult situation and I had to accept a part-exchange deal at a lower price. Redbrik now insisted that I must pay £600(in addition to the initial deposit that we paid) as a withdrawal fee with no empathy about my situation. Clauses were inserted in the contract to rob people even when things go wrong no matter whose fault. Redbrik policy needs to be audited because I was not willing to withdraw but everything would go wrong if we didn't accept a part-exchange. Preying on people’s difficulties is nothing short of evil. I am going to be warning everyone I know about Redbrik and will not touch Redbrik even with a long stick ever again. Its so sad that we don't have 0 star.

TOCHUKWU · 25 June 2025 · Redbrik New Homes

Agent replied · 23 September 2025

Hi, We’re sorry to read your review. Unfortunately, despite everyone’s best efforts, the chain did unexpectedly collapse very close to completion, which understandably left you in a difficult position. We're pleased you were able to proceed with your onward purchase through the part-exchange option, although we appreciate this wasn’t the route you originally hoped to take. With regard to the charges mentioned, we always aim to be fully transparent. The withdrawal fee you refer to forms part of the agreement signed at the outset and is designed to reflect the time, work and costs involved in selling a property. In addition, the upfront fee you initially paid was a marketing fee which covers professional photography, floor plans and getting your property listing ready for sale which were all completed to ensure your home was presented to the market to the highest standard. As you were on our legal-inclusive package, your legal costs for the sale progression up to that point were also fully covered, meaning you were not charged for the legal work that had already been undertaken on your behalf. We do genuinely regret that your sale didn’t progress as planned and that your experience led you to feel this way. We are always open to discussing concerns directly and remain happy to speak with you further should you wish to do so. Kind regards, The Redbrik team

5/5

Google

We've just sold our property and they have been brilliant just waiting on solicitors. But a huge thank you to gary a Morgage advisor who works with redbrick for getting me my Morgage in principle for my next home being under the cis scheme I cant recommend him enough to anyone!

Brad · 25 June 2025 · Redbrik New Homes

Agent replied · 23 September 2025

Thanks so much for the 5* review Brad!

5/5

Google

So glad we chose Redbrik to sell our house with! From start to finish, the service has been outstanding, we genuinely couldn’t have asked for more. Communication was excellent throughout, with weekly update calls from Andrew that kept everything on track. They worked brilliantly with our solicitors (Taylor and Emmet), taking the lead on weekly calls and saving us a huge job. The whole team was consistently positive, friendly and always happy to help. Thank you to Jess and the whole Redbrik team, we’d highly recommend you to anyone!

Lauren · 25 June 2025 · Redbrik Chesterfield

Agent replied · 29 June 2025

Thank you so much Lauren! What a lovely review to read. Great to hear that you've had such a great experience with our lovely Chesterfield team :)

5/5

Google

First class service from the Market Rasen office

Michael · 22 June 2025 · Redbrik Stocksbridge

5/5

Google

Rating only, no written review.

Richard · 22 June 2025 · Redbrik Stocksbridge

4/5

Google

This was my first experience with mundy and I wasn't disappointed with there services. Thumbs up

Dare · 22 June 2025 · Redbrik Stocksbridge

5/5

Google

From start to finish, professional, supportive and helpful.

Mike · 22 June 2025 · Redbrik Stocksbridge

5/5

Google

Excellent service from beginning to end!

Claire · 22 June 2025 · Redbrik Stocksbridge

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Redbrik

Which Redbrik office has the most reviews?

Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Stocksbridge with 455.

Where are the Redbrik offices?

The five Redbrik offices, by town:

  • Chesterfield: 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX
  • Crystal Peaks: Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN
  • New Homes: 22 Glumangate, Chesterfield, S40 1TX
  • Sheffield: 837 Ecclesall Road, Sheffield, S11 8TH
  • Stocksbridge: Unit B5 Fox Valley Way, Stocksbridge, S36 2AB
Has Redbrik won any awards?

Yes. In The Trusted Agent 2026 awards, Chesterfield won Gold, Chesterfield won Gold and Sheffield won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for Yorkshire and The Humber Estate Agency of the Year. The group and its branches have also won 13 other industry awards since 2018.

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