Trusted Agent profile
★★★★★
893 reviews across 5 offices and 2 platforms
RA Bennett & Partners has five offices, in Stratford-on-Avon, Cheltenham, Worcester, Evesham and Stroud. Together they have 893 reviews on two platforms, rated 4.3 out of 5 overall.
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RA Bennett & Partners's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for RA Bennett & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe’ve recently started renting a property through R&A. Freya was amazing and really helpful throughout the whole process!
Thank you so much for choosing R&A to help you with your property rental needs! We are thrilled to hear that Freya provided you with excellent service and assistance. We strive to make every customer's experience as smooth and stress-free as possible. Kind regards, Lucy Mawer, Customer Feedback and Support Team
1/5
TrustpilotAvoid at any cost
Please avoid this agent at any cost. We had the most traumatising experience after the tenancy check out with several false claims made. Totally unprofessional.
5/5
GoogleThe service was excellent
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleIndia manages a property for us, highly recommended. Good advice, very responsive, great comms and provides a friendly, professional service for both landlords and tenants.
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotHOW ARE YOU STILL IN BUSINESS?????
Absolutely shocking estate agents I phoned up on Friday to arrange a viewing for a property in Kerry close on Tamworth drive ramleaze I did not receive a confirmation. I phoned this morning and denied all knowledge that i even phoned on Friday morning and it was the same person who i spoke too (I do have recordings from my phone as evidence) the person who I spoke to again confirmed for an appointment for today at 3.30 and will go me back as there is tenants in the property. No Phone call and no email. DO NOT USE THIS ESTATE AGENTS THIS IS THE SECOND TIME THEY HAVE LET ME DOWN AVOID AVOID AVOID
5/5
GoogleJessica Lear, the agent showing us the place was really welcoming and nice. Allowed us to freely look at the place but also listened and answered all our questions. Overall great experience and Jessica is an amazing agent.
Thank you for your review, Jessica is a valued member of our team and we're glad you had a positive experience with her. We strive to provide exceptional service and assistance in finding your perfect place. Thank you for choosing us! Kind regards, Lucy, Customer Relations.
5/5
GoogleI am truly thankful to RA Bennett Letting Agency for helping me secure a flat so quickly. A special thanks to India and Dion for their outstanding support and dedication. They made the whole process smooth and stress-free at a time when I really needed it. I deeply appreciate their hard work and highly recommend them to anyone looking for a reliable letting agency.
Thank you for your brilliant 5* review, recommendation and thank you for your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleVery rude over the phone, refused to give names.
Hello Lee, Thank you for sharing your feedback with us. I'm sorry to hear about your experience over the phone. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleThank you, Dionne, for making the home search so smooth and for your constant support. Your clear communication and approachable nature were truly appreciated.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleWe were greeted by Jess, it was a great experience seeming as we are new to all this. She was very welcoming and answered all our questions and we’re very grateful to have had her as our agent
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe best agency I ever been ! Diana and India very helpful and intelligent ladies , so friendly !! Was happy meet them and work with ! Ty so much!!!
Hello Anna, Thank you so much for your wonderful 5* review! We're thrilled to hear that Diana and India were able to assist you so effectively and that you enjoyed working with them. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleI would like to thank Freya and Connor from the Stratford team for the great service. We moved from one rental property to another, we had great communication all through and after to make sure the move went as smoothly as possible. Thank you 😊 …
Thank you for your kind review! We are so glad that Freya and Connor were able to provide you with exceptional service during your move. We strive for clear communication and a smooth transition for our customers. Thank you for choosing our branch. 😊 Kind regards, Lucy, Customer Relations. …
5/5
TrustpilotHappy Tenants
Had the opportunity to move into a new build house nearly 10 years ago with my young family, Property is amazing,and is now are home ,good staff and having a maintenance service also is a massive help,if anything goes wrong in the house.
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleFantastic! Dean Russell is an amazing Mortgage Advisor, he explained everything very clearly and was patient with all our questions as first time buyers. Dean has a natural ability to put you at ease whilst taking you through the process and ensuring everything is understood. Thank you so much!
Thank you for the glowing review! We are thrilled to hear that Dean provided excellent service as your Mortgage Advisor. We take pride in making our first-time buyers feel comfortable and informed throughout the process. Thank you for choosing us and we look forward to working with you again in the future! Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAvoid, none professional
If I could, I wouldn't give even one star. The agency/agent worked on behalf of one of owners, helping to delay and stalling the sales process for one owners benefit. And personal gain, as recieving money for this from said owner. Often not replying, selective replies, replying with delays once recieve instructions from other owner.
5/5
TrustpilotBroadway Branch - Excellence in Professionalism and Knowledge
We currently live approx. 1.5 hours away from Broadway and wish to find our forever home there, or the surrounding villages. We firstly booked and attended an appointment with their in-house mortgage broker (see separate feedback). We were then introduced to one of the teams sales negotiators, Isabella Ritchie, to discuss our property requirements and current availability of properties. "WOW" is the first word that comes to mind. Isabella's professionalism is second to none. She actively listened to our wants and needs asking us questions to help narrow down our search. Her knowledge of the different areas was fantastic, off the top of her head knowing if there was a village shop, pub, church etc. and where the nearest town for larger shops was located (including miles/travel time). Isabella's personality is very calming, friendly and helpful, you immediately know you are in good hands. Her work ethic shines through and she has already telephoned since our meeting on Saturday with new properties she believes would suit our needs. Isabella is a true asset to the Broadway team and they are very lucky to have her.
5/5
Googlemore than perfect 👌 …
Thank you so much for your kind words! We strive to go above and beyond for our customers and we're thrilled to hear we exceeded your expectations. Your satisfaction is our top priority. 😊 Kind regards, Lucy, Customer Relations. …
5/5
GoogleAbsolutely amazing service from India, who helped my partner and I with our first home to rent. She was extremely helpful, professional and quick to respond to any queries we had, which made the process so much easier. Thank you so much India for all your help
Thank you for taking the time to leave us this great 5* review Tia. Kind regards, Lucy, Customer Relations.
5/5
GoogleDion was of great use she really helped would recommend here anyday and anytime she was kind and ever so helpful when I did the viewing
Thank you so much for your wonderful review! We are thrilled to hear that Dion provided you with such great assistance. We truly value your recommendation and hope to see you again soon. Kind regards, Lucy, Customer Relations.
5/5
GoogleMe and my partner have just moved into our dream starter home thanks to Jack and we couldn’t be happier.
Hello Callum, Thank you so much for your wonderful 5* review! We're thrilled to hear that you and your partner have moved into your dream starter home with Jack's assistance. Wishing you all the happiness in your new home. Best regards, Lucy, Customer Relations Team
5/5
TrustpilotCan't reccomend highly enough
Jasmine in lettings in the Gloucester branch is amazing. She is organised, keeps you updated and is always willing to offer help and advice. Thank you as always.
5/5
TrustpilotNicole,Downend branch you're simply the…
Nicole,Downend branch you're simply the best.
1/5
TrustpilotAVOID AT ALL COSTS
We used RA Bennet to let our property and fully manage it- what a mistake! They withheld our rent, told us on the phone that the tenants hadn't paid rent which was completely untrue. They had been telling us (landlords) that tenants wouldn't answer the phone to arrange repairs and had been telling the tenants that we as landlords would not pay for the repairs! We now manage the property ourselves and it is much less stress and communication is so much easier. Landlords - manage the property yourself this company only make life harder and make your tenants think you are a terrible landlord. Tenants - beware this company will lie about you to landlords and get you a terrible reputation.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stratford-on-Avon has the most, with 298 reviews rated 4.4 out of 5, followed by Cheltenham with 241.
The five RA Bennett & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards: RA Bennett & Partners, Worcester won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
