5/5
Ellie was an absolute pleasure to work with, promptly finding us a new tenant for our bungalow and keeping us fully informed throughout the process. Ellie is a true professional.
Trusted Agent profile · Gloucestershire
Verified
★★★★★
1,206 reviews across 6 offices and 3 platforms
R. A. Bennett & Partners has six offices, in Leamington Spa, Stratford upon Avon, Cheltenham, Worcester, Warwick and Tetbury (Gloucestershire). Together they have 1,206 reviews on three platforms, rated 4.6 out of 5 overall.
1,144
Reviews on Google
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
61
Reviews on Trustpilot
Business-wide
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R. A. Bennett & Partners's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for R. A. Bennett & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Ellie was an absolute pleasure to work with, promptly finding us a new tenant for our bungalow and keeping us fully informed throughout the process. Ellie is a true professional.
5/5
Excellent team work. Initially worked with Nathan in the Evesham branch, when my location needs changed Nathan promptly referred me to Ellie in the Cheltenham branch. Ellie promptly responded to the many questions I had and worked with my unique circumstance ( looking for a rental flat while out of the country) Ellie made what could be a very stressful experience into a much pleasant one and even though we worked remotely, I had complete confidence in the entire process. We managed to secure a rental flat in a timely manner! 5 stars and then some!
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
2/5
Rating only, no written review.
Hi Emily, Please contact us via review@countrywide.co.uk. with full details of your experience so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)
5/5
The whole team worked tirelessly during a complicated house chain to reach a successful outcome. I cannot thank Rachel and the team enough for all their efforts. I love my new house. Thank you.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
2/5
WARNING! Tenancy process forces you to sign up for Spark energy. I switched energy supplier immediately but that didn't stop them from calling me four times a day from different numbers. I am not exaggerating here, I promise you this is how it was. Even if you do pick up, it's a machine that then asks you to wait to be put through to somebody. Make sure your phone can block calls and texts because you will be harassed even months after leaving this energy supplier. To R. A. Bennett, I say shame on you for putting your customers through this. Where you make £5 in commission, we lose dozens of hours dealing with this abhorrent company.
Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
Amazing customer service would definitely recommend.
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
Excellent services, very friendly and knowledgeable staff.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Donna.
5/5
Friendly Team who listened to our needs and quickly sold our home in four days!
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
4/5
The sales staff particularly Ian were very helpful and proactive on what was a lengthy sale and purchase experience
Hi Bruno, Thank you for your kind comments and wonderful review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)
5/5
Thank you for manageing my sale, you kept me informed at all stages and were so helpful and gave brilliant servicePositiveResponsiveness, Quality, Professionalism, Value
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
4/5
They are very friendly and helpful. The only reason they don't have a 5star is their conveyancing dept they are slow and difficult to get hold of.
Thank you for taking the time to leave us your wonderful comments. Best wishes, Donna.
5/5
My Apartment was sold very quickly through the Warwick Branch of R. A. Bennett & Partners. All the staff there were very knowledgeable, patient, and courteous. I highly recommend them to anyone looking to sell their property.
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
5/5
We are going through the process of buying our first property and after dealing with a number of different estate agents, I cannot recommend this team enough! They have gone above and beyond (especially Luke and Ian) and really provide a personal touch to the whole experience. By far the best estate agents we have dealt with, and hoping we can complete with them!
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
This has been the absolute worst agency experience. They charge a lot more than their competitors but we were ready to pay the price because they talked themselves up and made it seem like they would have the property sold in no time. Meanwhile, they managed to arrange one viewing in 2 months. They also charged us for the photos with a promise that they would be ours to use even after working with them and they are refusing to give us the photos we paid for. I DO NOT recommend this agency. Rachel Hatton and Jen Malloy have been a nightmare to work with.
Hi Elisa, Thank you for taking the time to leave us your comments and I am sorry if this has been your experience. Customer service is very important to us and as such I would like to invite you to contact us directly about your concerns to review@countrywide.co.uk. Kind regards, Scott
5/5
After four and a half years dealing with a very stressful situation, I made contact with Robert Tomlinson (mortgage consultant). His hard work and professionalism has brought the matter to a swift and agreeable conclusion. Robert was knowledgeable and approachable, a clear communicator and was genuinely supportive throughout the process. He really went above and beyond what would be expected and I would happily recommend his services to anyone. Robert will be without doubt my first port of call if I need any advice or help with future mortgage matters.
Thanks Kevin for the wonderful 5* review and recommendation! It's great to see that our R. A. Bennett & Partners team once again provided a professional, knowledgeable and friendly service, I will of course pass your kind words on to Robert and the team. Best wishes, Lucy
5/5
Mum used Ra Bennett's recently for her house sale. They were amazing from beginning to end. Having recently lost her husband they were there for her for every thing no matter how small. Jen Rachel and Charlotte especially . They helped us through a difficult time cannot recommend them highly enough
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
5/5
This was the first house we had ever bought, so we were not familiar with the process but Robert Tomlinson made everything easy and without the stress, which I have heard other people complain about. Not only is Rob highly professional and knowledgeable, he is also personable and makes you feel like you're in good hands, which you are! After 6 long months we are finally in our new home, which has definitely been worth the wait. We cannot thank Rob enough for his support and commitment over this time and I would definitely recommend others using this service as it certainly takes the unnecessary stress out of buying a house!
Thank you for your lovely comments. I have passed your feedback to Robert and everyone else involved at the R.A. Bennett & Partners branch. Many thanks, Lucy.
5/5
Purchased a house through R.A.Bennett in Leamignton earlier this year and received a great service from the team, especially Gemma and Rachel! Communication was good at all times, they were happy to arrange extra and longer viewings and answer all of our silly questions. At no time did it feel like there was any pressure. Would happily recommend them to others and would use again if we ever sell our house. They also make a fabulous coffee!
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
5/5
We are so glad we used R.A Bennett. Rachel and her team were very very good in fact fantastic nothing was too much trouble. Listed our property so right found us a buyer quickly and every detail was covered. Would recommend them every time. Every so grateful many many thanks Ian and Pam
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
1/5
SOLD THE WRONG HOUSE!!!
My daughter was buying her first house, a new build and RA Bennetts, Evesham were the appointed agents. Firstly, they didn't like the fact that we appointed our own mortgage adviser rather than use theirs, but I have NEVER experienced this..................they sold us the WRONG HOUSE!!! Yep we viewed the same house twice, and were shown the show home....never did anyone ever tell us we weren't buying that plot but the house next door instead. It got to the solicitor stage before it was picked up. Having looked through the windows of the house she WILL purchase (still to be finished) The kitchen spec is different, the tiles are different, the layout is in reverse. We've never been inside the house that she will ultimately own!
3/5
Regarding lettings, I have received good services, the communication was clear and pretty fast responses. But once the contract signed, the agent lost quickly interest in term of response, support, and courtesy, which forced me to directly contact the landlord.
Hi Virginie Thank you for leaving this review. It is great to hear that the communication and customer service provided by the letting team has been so good! Kind regards, Chris
5/5
Above and beyond all expectations
The team at Stratford Upon Avon went above and beyond all expectations. Although acting for their own client, they tried their very best to help push my own private sale through. I would not hesitate to recommend them and believe they are above average estate agents.
5/5
Ray Barker has truly gone above and beyond and I cannot thank him enough. From the first viewing to the non-stop queries, he's been helpful, flexible, friendly and just all-in-all amazing. Thank you very very much Ray.
Thank you Melissa for your kind words and 5* review about our team at R. A. Bennett. Especially Ray. Kind regards, Scott
5/5
Fantastic Agents!
Can highly recommend Emma and the team at R A Bennett at Stratford. They went above and beyond what we could expect from an estate agents in pushing through our sale and purchase. The process was fraught as our buyers and our buyers buyers were with Purple Bricks. If there is one thing I've learned from this process it is that if you have a prospective buyer with Purple Bricks for your property DO NOT accept their offer if you want a smooth transaction. Emma and your team you are worth every penny we will be paying you for your services.
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Leamington Spa has the most, with 437 reviews rated 4.4 out of 5, followed by Stratford upon Avon with 383.
The six R. A. Bennett & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards: R. A. Bennett & Partners, Stratford upon Avon won Platinum; R. A. Bennett & Partners, Leamington Spa won Platinum; R. A. Bennett & Partners, Cheltenham won Gold; R. A. Bennett & Partners, Warwick won Trusted Agent; R. A. Bennett & Partners, Worcester won Trusted Agent.
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