1/5
GoogleRating only, no written review.
Trusted Agent profile · Greater Manchester
Verified
Qube Residential estate agents in Manchester, Liverpool and Bolton
★★★★★
647 reviews across 3 offices and 5 platforms
Qube Residential has three offices, in Manchester, Liverpool and Bolton (Greater Manchester). Together they have 647 reviews on five platforms, rated 4.3 out of 5 overall.
410
Reviews on Google
All 3 offices
2
Reviews on Facebook
All 3 offices
2
Reviews on Yell
All 3 offices
225
Reviews on The Trusted Agent
All 3 offices
8
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ...Read all 5 from sellers
Buyers4 reviews
Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ...Read all 4 from buyers
Landlords36 reviews
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 36 from landlords
Tenants179 reviews
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 179 from tenants
Our offices
Qube Residential's three offices, most reviewed first. Each has its own page.
- Qube Residential ManchesterQube Residential, 7th Floor, One City Approach, M30 0BG422 reviews · 231 on Google (4.0)22 in the last 90 days
- Qube Residential Liverpool7 Honeycomb, Edmund Street, L3 9NG203 reviews · 149 on Google (4.2)11 in the last 90 days
- Qube Residential Bolton651 Chorley Old Road, BL1 6BJ31 reviews · 31 on Google (4.2)6 in the last 90 days
Reviews on Google
Showing 410 reviews on Google only. Show every review
Google5/5
GoogleI work closely with Qube Residential for end-of-tenancy cleans, and they’re always organised, professional and easy to deal with. Communication is great and everything runs smoothly. Highly recommend!
5/5
GoogleGreat Company! - Quick responses & also go the extra mile to assist you in your needs, very efficient - highly recommended & trusted.
Agent replied · 3 March 2026
Thank you, George, for your fantastic feedback and 5-star rating. We’re delighted to hear that our quick responses and commitment to going the extra mile made such a positive impact. Efficiency and trust are values we take pride in, so it’s wonderful to know they stood out in your experience.
5/5
GoogleMy experience in dealing with Bethany and the whole property management team throughout my experience with Qube Residential, has been a real pleasure. They have dealt with every situation with care and professionalism and have always gone above and beyond, which of course, is very much appreciated. Thank you!
Agent replied · 5 March 2026
Thank you for sharing such thoughtful feedback and for highlighting the support from Bethany and our property management team. We’re delighted to hear that your experience with Qube Residential has been such a pleasure, and that our care, professionalism, and commitment to going above and beyond stood out to you.
5/5
GoogleI’ve been working with Qube Residential for end-of-tenancy cleans, and I can honestly say they are the best company we partner with. The whole team is consistently friendly, efficient, and fair, which makes every job smooth from start to finish. Their communication is excellent, they always respond quickly and keep everything well-organised, which really sets them apart. Kane in particular deserves a mention; he’s always professional, helpful, and a pleasure to work with. Qube Residential truly values both their partners and their tenants, and it shows in every interaction. Highly recommended.
5/5
GoogleAmazing experience with Rebecca, super grateful for her. Thank you so much.
Agent replied · 25 February 2026
Thank you, Munachi, for your wonderful feedback and 5-star rating. We’re delighted to hear that Rebecca made your experience such a positive one. Her dedication and support are qualities we’re very proud of, and it’s fantastic to know they made such a difference for you
5/5
GoogleWe had a very positive experience with Courtney Bryantor sale and letting Qube Residential Manchester She was professional, efficient, and always kept us updated throughout the process of finding tenants for our property. Communication was excellent, we received regular updates, clear explanations, and helpful advice at every stage. The whole process was smooth and stress-free, thanks to their attention to detail and commitment to good service. We really appreciate their hard work and would definitely recommend .
5/5
GoogleShane has been brilliant in letting my property out recently. Effective communications, quick response to all my emails, helpful and update me regularly on the progress. Greatly appreciated. Thank you!
Agent replied · 10 March 2026
Thank you, Susanna, for your wonderful feedback and 5-star rating. We’re delighted to hear that Shane provided such brilliant support in letting your property. His effective communication, quick responses, and regular updates are qualities we’re very proud of, and it’s fantastic to know they made the process smooth for you.
5/5
GoogleRebecca was really nice patient.. thank you soo much
1/5
GoogleRating only, no written review.
5/5
GoogleRebecca was incredible, super helpful and patient with our move-in. Made the entire experience stress-free and landed us the perfect spot!
1/5
GoogleQUBE are a bunch of unprofessional, inexperienced workers with no respect for the tenants they’re putting through hell. I lived in Adelphi Wharf for 4 years & this is the rubbish I had to deal with on a daily basis. No FOB’s, had to enter & exit via the roller car park shutter doors after work Flooding in the car park Flooding/poor plumbing in hallway/carpet Cockroaches entering apartment frequently during summer Spider infestation and no clean up, my partner & other tenants express severe anxiety and arachnophobia No access to electrical room (Required as per contract), countless days & nights without hot water, heating or electricity because of this Parcels stolen no access to cctv Random entering & setting up shop in foyet & disrupting Drug dealers entering premises dealing, consuming drugs & litter the aftermath Strangers entering our apartment due to miscommunication from Dreams which were apparently not on our floor which was stated on our viewing Dreams tenants disrupting past 22:00 with music & chatter noise & banging on walls (Contract violation) Police raids due to unsafe short term tenants Avoid this company AT ALL COSTS!
1/5
GoogleMy experience dealing with Qube has been incredibly disappointing. When I moved into the property, I was assured that blinds would be fitted “shortly.” That turned into over a months-long wait, during which I had no privacy in several rooms. Despite repeatedly chasing the agency, I was met with vague excuses and false promises. As a tenant, it’s frustrating to feel like you’re being ignored once they’ve secured your deposit and first month’s rent. During my time of chasing them, I was even messaged to say I had the wrong number via WhatsApp even though this had been a line of communication previously used with Qube! Extremely unprofessional and wouldn’t recommend.
5/5
GoogleWe haven't even moved in yet and Courtney has been absolutely amazing! Provided us with a fantastic viewing, answered all of our questions and went above and beyond. Since the viewing, Courtney has ensured the process has been smooth and answered all of our questions. Thank you so much, this has been the best moving experience I have ever had and that is because of you!
5/5
GoogleAs a landlord, I Would Absolutely Recommend Qube Lettings in Manchester as they have been Outstanding in managing my property. The team has a vast amount of Experience, professionalism & Very Proactive in Managing Issues or Following Up on Actions/Activities. They always keep me up with Progress through their very professional communication. If you're a landlord and looking for an Efficient & Trustworthy letting agent to manage your Property, this is the one for you. Thnx Alot Team for a Great Job.
5/5
GoogleI had a great experience with Qube Residential. Their professionalism was top notch, from the viewing of the property to the letting to getting my keys, everything went smoothly. Their communication is also 100%, applause goes to Rebecca Evans who I liaised with, with regards to the property. She’s was specifically very helpful, communicated swiftly and was very patient, definitely rating her a 5 start⭐️ ⭐️⭐️⭐️⭐️
5/5
GoogleI am so happy with my experience with Qube. Courtney has been so wonderful, she helped me all the way in my moved. She answered all of my queries right away. She helped me get my place quickly as I needed to move out soon. The reference checks went through so quick and easy. Thank you so much Courtney I am really happy with my new place.
1/5
GoogleAVOID! Please AVOID this company - Qube Residential Lettings & Management Manchester! I don’t even want to give a star to this company, but if I don’t, I can’t post this review on Google. What they have done feels like a scam, taking your money for nothing. Based on my experience, I would not recommend this agency. I had a very disappointing experience with this company . I was set to move into an apartment on 9th September and paid a holding deposit after completing the referencing process. However, after I made the payment, I was informed that my move-in date was being pushed back to 16th September. This change was unacceptable to me, but since they already had my money, I felt I had no choice but to accept it. The agency failed to communicate any potential changes to the move-in date before I paid the deposit and signed the Terms and Conditions. I requested a refund for the holding deposit since I could not move in on the new date, but the agent claimed that because I had signed the Terms and Conditions, they could not refund the deposit. It feels incredibly unfair for me to bear the consequences of their lack of communication. It’s as if they don’t need to take responsibility for their mistakes, while customers are left to bear the burden.
5/5
GoogleWe have worked with Qube residential for the past 2 years now. I cant thank the team enough with how they have helped us do all the eicr/electrical tests. We have done over 300 for Qube now and it would of been really hard without the help of their team. If we had any problems and questions they responded straight away. Cant thank them enough for everything!!!!!
1/5
GoogleI don't have the evidence, but I am pretty sure any positive review for this agency is from employees and their friends and damily. My advice: pay close attention to the 1 Start reviews. Here's my story: Our experience renting an apartment at Adelphi Wharf, managed by Qube Residential, has been nothing short of frustrating and disheartening, a textbook case of absentee landlordism, poor property management, and questionable post-tenancy charges. The property was managed on behalf of a landlord we never met, he lives abroad (Spain, in our case), and clearly has little involvement in the upkeep of the apartment. This hands-off approach would be less of a problem if Qube Residential demonstrated even a basic level of care or competence. They did not. The apartment itself was a cookie-cutter unit, indistinguishable from the rest in the building, but more critically, it was in a substandard state when we moved in. The inventory was noticeably incomplete, conveniently omitting obvious defects and pre-existing damage. We had to add multiple items ourselves, including supporting photographic evidence, to ensure we weren’t later blamed for issues we inherited. The condition of the apartment at move-in was well below acceptable standards. Curtains were stained and frequently fell off the wall, requiring us to reattach them ourselves, and we were later charged nearly £500 for “damaged curtains” and a cracked fridge shelf. These were the same basic fittings installed throughout the building, clearly worn and neglected before our tenancy began. In fact, the curtain stains were so visible and embarrassing that we kept them permanently rolled up whenever guests came over, just to spare everyone the sight. The sofa was in similarly poor condition, filthy and stained, which we covered with a sleeve to make the place presentable. The carpets were grimy and heavily stained. When we requested a professional clean during the tenancy, we were told it “couldn’t be done during the tenancy period.” We took it upon ourselves to professionally clean it, at our own cost. Despite all of this, we treated the apartment as a home and left it in far better condition than we found it. We even paid for a professional clean at the end of the tenancy. Nonetheless, we were hit with additional charges, including the fridge shelf, which had already been damaged when we moved in and finally broke during normal use on our final day. It had been reported, but never repaired. In summary, Qube Residential’s approach appears to revolve around minimal oversight during the tenancy, poor responsiveness to reported issues, and then opportunistic charging once tenants move out. The system is set up to benefit absentee landlords and management companies, while tenants are left to absorb the consequences of years of neglect. I would strongly urge future tenants to exercise extreme caution if considering renting via Qube Residential, and to meticulously document everything from day one. Better yet, avoid them altogether.
5/5
GoogleI had a great experience with this agency. The whole process of renting my new home was smooth and stress-free. Rebecca, in particular, was extremely helpful and professional, always available to answer questions quickly and clearly. Communication was efficient, documents were handled promptly, and i always felt supported throughout. Overall, an excellent service that made moving into my new home much easier. Highly recommended!
5/5
GoogleWe had an excellent experience with QUBE Residential. We viewed an apartment and were approved within just a few hours, which made the process so quick and stress-free. Rebecca was incredibly helpful throughout, always responsive and supportive, and guided us through every step. We’re really happy with the service and highly recommend QUBE Residential, especially Rebecca, for anyone looking to rent.
5/5
GoogleHad such an amazing viewing and overall moving in process with letting agent Shane! I had desperately been looking for a place to live for months and I feel Shane really looked out for me by choosing my application to go forward with- for a flat that I couldve only wished for. His service is so kind and thorough, I had attended around 15 viewings before ours with other companies where its abit awkward and robotic from the agents side but I had the most fun with Shane whilst he remained completely professional and informative too. I want wish him all the success in his future viewings! :) <3
1/5
GoogleDo not rent with them! Moved out with them multiple weeks ago and have heard nothing regarding the deposit coming back. Paid over £1000 in the deposit and chased them up with emails. Ignored the first ones and then responded saying they …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Qube Residential
Which Qube Residential office has the most reviews?
Manchester has the most, with 422 reviews rated 4.3 out of 5, followed by Liverpool with 203.
Where are the Qube Residential offices?
The three Qube Residential offices, by town:
- Bolton: 651 Chorley Old Road, Bolton, BL1 6BJ
- Liverpool: 7 Honeycomb, Edmund Street, Liverpool, L3 9NG
- Manchester: Qube Residential, 7th Floor, One City Approach, Manchester, Greater Manchester, M30 0BG
What do sellers say about Qube Residential?
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Leigh-Anne wrote: "We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ..."
What do buyers say about Qube Residential?
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Lauren wrote: "Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ..."
What do landlords say about Qube Residential?
36 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
What do tenants say about Qube Residential?
179 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
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Send Qube Residential a message.
