5/5
Very efficient, quick and Helen was awesome. I'll definitely recommend the agency to a friend.

Trusted Agent profile · Greater Manchester
Verified
★★★★★
647 reviews across 3 offices and 5 platforms
Qube Residential has three offices, in Manchester, Liverpool and Bolton (Greater Manchester). Together they have 647 reviews on five platforms, rated 4.3 out of 5 overall.
410
Reviews on Google
All 3 offices
2
Reviews on Facebook
All 3 offices
2
Reviews on Yell
All 3 offices
225
Reviews on The Trusted Agent
All 3 offices
8
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ...Read all 5 from sellers
Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ...Read all 4 from buyers
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 36 from landlords
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 179 from tenants
Qube Residential's three offices, most reviewed first. Each has its own page.
Showing 410 reviews on Google only. Show every review
5/5
Very efficient, quick and Helen was awesome. I'll definitely recommend the agency to a friend.
5/5
They helped in making my move-on process seamless. Great communication too!
5/5
Helen was lovely throughout our moving in process, very transparent during each step and extremely helpful. Qube made the move in process as stress free as possible.
4/5
Rating only, no written review.
5/5
Fabulous service from Helen making everything so easy - would highly recommend!
5/5
They are very professional. They take care of their customers. Nikki was always understandable and very helpful.
5/5
Nikki was super friendly and helpful before and during the move in process. Really makes you feel welcome to your new home, and even helped answer some questions after settling in. Would definitely recommend her services to anyone.
5/5
I have rented through Qube Residential for the past 6 plus months and the whole process of rental to after management is superb! They are exceptionally good. Thank you Diane and Shanon for all your support through out and before my rental period.
5/5
Helen has been absolutely brilliant during the move in process, she is extremely friendly, helpful and thorough with all aspects of getting our tenancy set up, could not recommend Cube and Helen highly enough!
1/5
Says it all when the company spend more time on here writing fake positive reviews, than they do actually managing their properties or responding to and fixing issues. Just look at the format, how they always happen to mention employees by name and what a wonderful job they've supposedly done. Frankly embarrassing conduct for a "professional" company. Always quick to pass the buck, to blame the building management (even though they're all connected under Fortis Group) or say that a contractor is on their way to fix issues (even though follow up calls prove they haven't even contacted them).
5/5
Qube have managed 3 of my apartments for over 3 years now, and I'm very happy with the service. They consistently find new tenants promptly when required, and deal with any maintenance issues in a very timely and efficient manner. Shannon has been an absolute star, thank you.
5/5
QUBE found a greater apartment for me and my wife literally in the city center just in a few days. :) Diane was patient with all of my questions and friendly as well. A process of reference check and etc was smooth and quick. It took only a few weeks before we moved-in. Definitely recommend the agency for a newcomers!
5/5
QUBE found a greater apartment for me and my wife literally in the city center just in a few days. :) Diane was patient with all of my questions and friendly as well. A process of reference check and etc was smooth and quick. It took only a few weeks before we moved-in. Definitely recommend the agency for a newcomers!
1/5
The initial team who dealt with us were really quick and friendly but, unfortunately, once your deposit is paid and your contracts are signed it is all downhill from there. Please avoid at all costs. Qube, and the particular landlord we had …
Hi Rebekah, We’re sorry to hear about your experience and are disappointed that you have … More
1/5
Worst experience ever needed somewhere to stay short term, I would not recommend this company very inconsistent in their customer care, had my flat burgled and other incidents of my car broken into absolutely no help to assist police and …
Hi Jeremiah, your statements are false and defamatory. You have asked to exit your tenancy early because you were burgled when you left your door open for your girlfriend, there is nothing a letting agent can do to prevent this. We … More
4/5
I just wanted to leave some feedback and to thank Shannon Ronco, since taking over my property from another agent in the firm, she has worked with a great candor and diligence, Shannon always provides detailed information on the issues that …
Hi Craig, thank you for your excellent feedback. We really value your opinion as a client and we have passed your thoughts onto Shannon. … More
1/5
I moved into my flat in Bridgewater point in Salford at the start of December 2020. Despite claiming there was an onsite gym on the Qube website, when we arrived there was an empty room with no gym equipment. The window in our flat was also …
Hi Adam. Your window broke in December 2020 and the glass supplier had to wait for the … More
5/5
I’ve been with Qube since years (5,5) SHANNON is exceptional in her path. Ultra professional, always with a great attitude and smile. Never had any issues regarding communication or delivered services. 10/10 Thank you
5/5
I’ve been with Qube since years (5,5) SHANNON is exceptional in her path. Ultra professional, always with a great attitude and smile. Never had any issues regarding communication or delivered services. 10/10 Thank you
1/5
Absolutely rubbish. Have been with Qube as a landlord for 5 years, it used to be good in the first 3 years but since change in name and people the whole thing went downhill. Find a better agency.
5/5
Karjun and georgia work well as a team. as first time buyer they helped me secure my mortagage good communication and very professional thanks guys.
5/5
Highly recommended. Karjun is very helpful and always reachable. Clear communication and very professional. Karjun and Georgia - keep up the good work.
5/5
Just brought my firt property and Karjun and Georgia were extremely helpful. They kept me updated throughout the entire process and were always available and replied very fast when I had any questions. Highly recommend them.
5/5
The advisors at Mortgage Bureau specially Karjun Tsang and Georgia Hayden are amazing. I would like to thank them from bottom of my heart to get approved of my mortgage. They were chasing the relevant department everyday and I was updated always. They were really kept calm and assured me because sometimes I was upset. I wants to thank the whole team of Mortgage Bureau. You did really good job. Thank you guys once again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Manchester has the most, with 422 reviews rated 4.3 out of 5, followed by Liverpool with 203.
The three Qube Residential offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Leigh-Anne wrote: "We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Lauren wrote: "Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ..."
36 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
179 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
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