5/5
GoogleWould definitely recommend Pygott & Crone there service is second to none they keep you updated all the way from start to finish.
Trusted Agent profile
Pygott and Crone estate agents in Lincoln, Boston, Grantham and 2 more
★★★★★
818 reviews across 5 offices and 3 platforms
Pygott and Crone has five offices, in Lincoln, Boston, Grantham, Grimsby and Spalding. Together they have 818 reviews on three platforms, rated 4.3 out of 5 overall.
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Our offices
Pygott and Crone's five offices, most reviewed first. Each has its own page.
- Pygott and Crone Lincoln36a Silver Street, Lincoln, LN2 1EW277 reviews · 173 on Google (4.3)23 in the last 90 days
- Pygott and Crone Boston24 Wide Bargate, Boston, PE21 6RX258 reviews · 157 on Google (4.5)10 in the last 90 days
- Pygott & Crone Grantham23 Watergate, Grantham, NG31 6NS, NG31 6NS255 reviews · 152 on Google (4.8)13 in the last 90 days
- Pygott and Crone Grimsby22 South St. Marys Gate, DN31 1LQ249 reviews · 148 on Google (4.5)16 in the last 90 days
- Pygott and Crone Spalding10 Bridge Street, PE11 1XA184 reviews · 82 on Google (4.7)1 in the last 90 days
Reviews on Google
Showing 710 reviews on Google only. Show every review
Google1/5
GoogleThis in my 30 years of buying and selling properties is by far the worst organisation I have had the misfortune to deal with. Vultures and pirates best describes the team! Hounding me constantly to use the in house legal team when I repeatedly said I have my own solicitor. Getting to the point of exchanging contracts then being told the buyers did not have the correct funds in place. Blatantly under valuing my property taking advantage of me being in a delicate position after loosing my Father the month before going on the market. Finally not selling my property but demanding £300 fees which I have begrudgingly paid but they still have not put my feedback on the Pygot & Crone site which they are probably so ashamed of they have refrained from doing so neither intend to! Disgraceful and diabolical is best describes this company AVOID at all costs!
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleWonderful gentleman, so impressed
5/5
GoogleThey were very good on keeping me upto date with the whole process thank youPositiveProfessionalism
1/5
GoogleSteer clear!!! Absolutely horrendous. Manners and professionalism were seriously lacking during my purchase. They're lucky I loved the house so much or I would have quite happily pulled out.
Agent replied · 20 June 2024
Dear Sally, thank you for taking the time to leave a review as it has provided us with the opportunity to reply and explain the other perspective. The property was not purchased by you, it was purchased by a company and they specifically instructed us not to contact you. On numerous occasions when you did make contact with our office, you attitude towards our staff was aggressive and confrontational. Thankfully for us, both our seller and the buyer (company) were very happy with the service we provided them. We can assure you that based on the recent experience we had in dealing with you, we hope we never have to deal with you again.
5/5
GoogleWe were very glad to cooperate with you. Nice and responsive team. They do their job perfectly, quickly and efficiently. I will certainly advise my friends.PositiveProfessionalism
1/5
GooglePretty disgusted with the Boston people in this Agency. I made a booking on 3rd March to view a property on Monday 7th which meant we would travel for 4 hours to make the reluctantly given time of 3pm. Late Sunday afternoon (6th) I happened to take another look at the property as shown on Rightmove and found it was listed as 'Sold subject to Contract' - Pygott & Crone don't work on a Sunday so that must have happened on Saturday 5th, but they didn't have the decency to let me know either by phone, email or even text. My wife and I could easily have spent 8 hours in the car, wasted goodness knows how many gallons of petrol and paid for our overnight Monday hotel only to find out at 3pm on Monday the property had been sold. That is an appalling way to run a business and shows what they really think of potential customers. My recommendation is 'Don't use them, they'll probably cost you money'
1/5
GoogleThe gentleman, if you can call him that was extremely rude on every single occasion that I spoke with him. He had a bit of a god complex and thought he knew better than everyone else. I dealt with him on 2 different properties and each time he called me a liar. On the 2nd property I spoke with him about he also spoke to my estate agent who said the exact same thing and he even called her a liar, so I know it wasn't just me. There were definitely dodgy things happening with my offers as he must have spoken badly about me to the vendors as an offer higher than another buyer was turned down even though we were in the same position as the other buyer. I wouldn't touch these guys with a barge pole and won't ever contact them about properties they have for sale as they cannot be trusted. Buyers beware.
5/5
GoogleOur review is a bit late as it has taken over a month to get the Internet connected correctly to our new property but we would like to say that the whole team at Pygott & Crone were exceptionally friendly and professional at all times. They helped with any problems we had promptly and efficiently even though our buyer made things very difficult at times. At no time were any of the team rude or ill mannered with us. Would definitely use this office again should the need arise.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleVery professional from the initial valuation to the final exchange. Questions & queries dealt with promptly. Kept well informed.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMarc Overton has provided excellent customer service throughout the buying experience. Always kept me informed and up to date with any news as well as arranging viewings with 30 mins notice. Highly recommend, very professional.
1/5
GoogleTreated appalling by this branch. Verbally said offer accepted over phone for house they were selling, confirmed we had accepted an offer below our asking price to a cash buyer all so we wouldn't lose the house, all agreed to go ahead over phone and took one evening to sort a solicitor only to be told the next day that an offer from another buying had been accepted!! Kept waiting hours at a time, trying to get more information, if we could put in a higher bid. Not just letting us down but our buyer who also thought could more in time for Christmas. Unbelievable, disgusting way to treat people. Agree with other reviews, clearly all they care about is money.
Agent replied · 16 June 2024
Hi Jo, Thank you for your feedback. Without knowing the specific details it is hard to comment as I cannot find a Jo Goss on our system. I can confirm though that at present multiple offers are coming in on properties all the time as it is such a competivie market, with a shortage of available stock. We do not make the decision on who a seller choses to sell to, however whenever an offer is received we are under a legal obligation to notify the sellers. The seller taking a higher offer will have no effect on our income as we work on fixed selling fees, so it has nothing to do about money for us. I am more than happy to look into this furher if you are willing to email customerservices@pygott-crone.com I will investigate and come back to you with a full explanation.
5/5
GoogleRating only, no written review.
1/5
GoogleBad customer service
1/5
GoogleRubbish!
5/5
GoogleStaff very helpful and friendly. Thank you.PositiveResponsiveness, Professionalism
5/5
GoogleFantastic service helped me right though a very difficult sale
4/5
GoogleThe website did not bring up all of the request properties to start with. Further searches brought up what I was looking for.
4/5
GoogleVery impressed by their service in the rental sector. Can recommend them to others
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Pygott and Crone
Which Pygott and Crone office has the most reviews?
Lincoln has the most, with 277 reviews rated 3.8 out of 5, followed by Boston with 258.
Where are the Pygott and Crone offices?
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