Putterills reviews in Knebworth, Stevenage, Welwyn Garden City and 4 more

★★★★★ 5/5

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Rating only, no written review.

Patricia · 27 August 2019 · Putterills Welwyn Garden City

★★★★★ 5/5

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Very good, friendly and helpful staff

Pauline · 24 August 2019 · Putterills Stevenage

★★★★★ 5/5

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Simply put, choose Putterills! When I purchased my house a few years ago we did so via Putterills Stevenage. The experience was seamless, informed and trouble free. Therefore, when we came to sell the property we had no doubts in choosing them again. Our property was in a chain of 6 houses, which gave us tremendous insight into the dynamics of house sales at its most complex level! We got to see first-hand the complexity of house buying and selling and it has brought us a new found admiration to the true talent and expertise Putterills have that makes this process a success. Our experience gave us sight of the dynamics of 6 different buyers, sellers, agents, solicitors, lenders and searches in one chain; and it certainly highlighted those that stood out to those that don’t. It was very clear we had chosen the best! To add further complication, not only did our chain have 6 houses, but we also had tight timescales. Therefore, we had to ensure that within 3mths all 6 properties were aligned to complete in time for school admission deadlines. Without doubt, the team at Putterills Stevenage were fundamental in us achieving this. Every member of the team played their part. Duncan Price, Branch Manager & Senior Valuer, Duncan was the first member of the team we met. He evaluated our house. From the offset he was personable and really listened to us with regards to speed of sale, best sale price and method of sale. Our house sales pack was professional, informative and gave good quality pictures to ensure our property was attractive to prospective buyers. Neena Odedra, Senior Sales & Negotiator and Elizabeth Tyrrell, Senior Sales & Valuer, These two (always friendly) team members were a pleasure. From organising viewings on our property to arranging viewings for us with other properties on their books. Bookings at our property were well managed. Appointments were agreed with us and we were well informed of who was viewing, when they were viewing and supporting information. This was also followed up with text reminders which was very useful. Nigel Eveleigh, Senior Sales Manager, Nigel. What can I say; he is amazing! Nigel is very factual and as the negotiations between various vendors, solicitors and agents unfolded I grew to admire him and appreciated that this part of the sale is where the real magic happens. It is a painstaking, relentless task to manage so many stakeholders. Keeping them informed, progressing multiple threads of the chain so that all parties are on time with the same completion goal. This is Nigel’s extraordinary skill and it is what got us through a very complicated long chain and allowed us to meet our deadline. In short, trust him, you will be in meticulous safe hands. He knows his stuff and has mastered the art of the delicate continuous engagement needed between agent, solicitors and stakeholders. This is a great team, with exceptional staff within every aspect of the process. The only sadness we felt was when we had to say goodbye to the team when the completion occurred. It was an absolute pleasure dealing with them.

Betty · 30 July 2019 · Putterills Stevenage

★★★★★ 1/5

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We were recommended Putterils by family members who had a great experience with them, so our expectations were high I suppose. They got the job done, reluctantly, but at times were incredibly rude! As first time buyers we were new to this and requested to view the house a few times, as we wanted reassurance that we had made the right choice. During the completion process, the surveyor identified a couple of issues which we requested to be fixed during negotiatians with the seller. I felt this was reasonable and upon seeking advice, was re-assured it was a normal request. Initially Duncan handled our case, and was very polite, very helpful and a pleasure to work with. Later in the process another member of the team handled our sale. I was absolutely shocked at the way he treated us and the way he wrote to my fiancée and I. I felt he was incredibly unhelpful, and at times very rude during the exchange of emails. Even our solicitor commented that his behaviour was unacceptable. He made us feel incredibly uncomfortable during a process which should have been highly enjoyable and memorable for us as first time buyers. Whilst we expected hurdles during the process, we didn't expect to be treated in such a rude and discourteous manner by our own estate agents! During viewings they demonstrated complete disinterest and at times irritation at our request to check progress on the works that we had negotiated. This changed my view of Putterills as our poor experience now extended over more than one individual. In all, they got the job done. However my fiancée and I were made to feel disrespected and insignificant during the sales process. Whilst I mentioned it above already, the way our allocated sales member wrote to my fiancée and I was completely unacceptable, rude and disrespectful. I would not recommend Putterils in Stevenage based on the way that we were treated. This is a shame as Duncan put in very good ground work at the start, which unfortunately was tarnished by colleagues later on in the process.

Shane · 30 July 2019 · Putterills Stevenage

★★★★★ 1/5

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Very unhelpful whilst we we're trying to rent a property through them. Went elsewhere in the end, so they lost the sale through their rudeness.

Vanessa · 28 July 2019 · Putterills Stevenage

★★★★★ 5/5

Google

Very professional and helpful

Allan · 28 July 2019 · Putterills Stevenage

★★★★★ 5/5

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We were very pleased with the service from Putterills in Stevenage Old Town. They dealt with the sale of my late father in law's bungalow and kept us fully updated all the way through.

Ian · 28 July 2019 · Putterills Stevenage

★★★★★ 5/5

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Excellent and very professional service We are very pleased with all the dealings they've been very helpful throughout the whole process. Thank you very much

Manzoor · 28 July 2019 · Putterills Stevenage

★★★★★ 5/5

Google

Exceptional experience. We sold our second property in a row through Putterills on Stevenage High Street. As before, the professionalism demonstrated throughout was first class. From start to finish, they guided us through the process taking on the work away from us where possible. All the staff were polite and helpful, with Duncan and Nigel particularly impressive in their knowledge and pro-active approach. To top it off, we sold at the recommended value. would 100% recommend.

Nick · 28 July 2019 · Putterills Stevenage

★★★★★ 5/5

Google

I have dealt with numerous estate agents and I found Putterills to be the best I have ever dealt with. They managed the sale of my mothers house and were extremely efficient. Always on the ball. Wouldn't hesitate to use them again.

Ray · 28 July 2019 · Putterills Stevenage

★★★★★ 5/5

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Rating only, no written review.

Gary · 28 July 2019 · Putterills Knebworth

★★★★★ 5/5

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Friendly and helpful staff. A pleasure to deal with.

Sally · 28 July 2019 · Putterills Knebworth

★★★★★ 5/5

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Rating only, no written review.

Jo · 28 July 2019 · Putterills Welwyn Garden City

★★★★★ 5/5

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Simply put, choose Putterills! When I purchased my house a few years ago we did so via Putterills Stevenage. The experience was seamless, informed and trouble free. Therefore, when we came to sell the property we had no doubts in choosing …

Betty · 20 March 2019 · Putterills Stevenage

★★★★★ 5/5

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Great customer service

Great team. Great attitude and very attentive. The team went above and beyond to get the best result.

Jonathan · 29 October 2018 · Putterills Welwyn Garden City

★★★★★ 5/5

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excellent service

I would highly recommend Putterills, as their service is second to none and they are extremely professional.

Angela · 29 October 2018 · Putterills Welwyn Garden City

★★★★★ 5/5

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Putterills are excellent

While it's true that moving house is one of the most stressful things you can do, Putterills made things as easy for us as they could possibly be. Everyone we dealt with there was professional, experienced and courteous, and we felt were genuinely interested in making sure that things went well for us. This ran the whole way through the process: - Their valuation was realistic, meaning that we had no falsely raised expectation about ease of sale - We witnessed their agents conducting viewings, and saw them relating to and interacting well with potential buyers - They communicated with us frequently throughout the process Having a person dedicated to progressing the sale meant that problems with other vendors and solicitors in the chain were spotted early so that they could be dealt with in good time and not delay the process. Others in the chain used an online agent who was difficult to get hold of. With something as time sensitive as being part of a chain it is incredibly useful to be able to pop into a shop and speak to someone, and not have to play phone tag with an online-only salesperson who has already earned their commission….. In short - Putterills are excellent and I'd certainly go with them again.

Karl · 16 September 2018 · Putterills Stevenage

★★★★★ 5/5

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You won’t find better.....

Top class estate agent who were excellent from the word go. Nigel Eveleigh in particular was superb, he kept us informed twice a week at the beginning and then as the exchange got closer updated us even more, good or bad which if wasn’t for him our move would have fallen through. In our experience we can’t rcommen them highly enough. You get what you pay for!

Stewart · 10 August 2018 · Putterills Stevenage

★★★★★ 5/5

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Brilliant Service

So happy with the service fromm both the Welwyn and Knebworth offices who helped us buy and sell our houses. They were knowledgable, patient and professional. Nothing was too much trouble. Vicky Doidge was instrumental in the purchase of our new house and we will be eternally grateful for all her help and advice.

Sam · 22 February 2018 · Putterills Welwyn Garden City

★★★★★ 5/5

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Very professional service

Excellent professional service. Achieved a sale very quickly and helped progress things to a satisfactory conclusion coping efficiently with problems arising elsewhere in the chain. Would highly recommend the Hitchin team.

Geoff · 31 January 2018 · Putterills Hitchin (60 Hermitage Road)

★★★★★ 5/5

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Property sale

Provided an excellent service from start to finish with regard to our recent sale. I couldn't recommend them more highly.

Simon · 17 January 2018 · Putterills Knebworth

★★★★★ 5/5

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Simply The Best

What a fantastic all round estate agent from start to finish. The valuation was simply straight forward and an honest appraisal of our property. Viewing were confirmed by text and carried out on time with genuine feed back. Once the property was sold the progress reports were consistent each week. The staff were always friendly and went the extra mile for us.

Sharon · 17 November 2017 · Putterills Stevenage

★★★★★ 5/5

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Outstanding service

Throughout the buying process we were kept fully up-to-date by the dedicated sales co-ordinators; the wonderful Sandra Venn and her job share colleague Abi Rawling. Nothing was too much trouble for them and their efforts in working up and down the chain were very greatly appreciated. I cannot praise them too highly for the work they put in.

Robert · 10 October 2017 · Putterills Knebworth

★★★★★ 5/5

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Helpful and efficient!

The property assessment, advertising and sale of my property was done in a most professional and helpful manner. Adam and his team at Welwyn Garden City branch are to be congratulated.

Rod · 16 September 2017 · Putterills Welwyn Garden City