5/5
We got to view the listings with Hayden. He was pretty nice and answered all of our queries. The listings were nice as well, will probably go ahead with one of the properties we saw through them

Trusted Agent profile · West Midlands and Nottinghamshire
Verified
★★★★★
1,756 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,756 reviews on 1 platform, rated 4.0 out of 5 overall.
1,756
Reviews on Google
All 3 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Purple Frog Property's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We got to view the listings with Hayden. He was pretty nice and answered all of our queries. The listings were nice as well, will probably go ahead with one of the properties we saw through them
5/5
I had a lovely experience viewing properties with Charlie from purple frog this time round. I have been with purple frog for the last two years but this was the first time I can say I thoroughly enjoyed being taken around to see properties. Her patience and warmth really made the process very enjoyable and less stressful.
5/5
I recently had the pleasure of working with Charlie and I cannot recommend her highly enough! From the very beginning, Charlie was incredibly kind, helpful, and sweet. She guided me through the entire process of finding the perfect property with such care and professionalism. Thank you, Charlie, for your tremendous help and outstanding service!
5/5
I was shown a property by Charlie, who was lovely. She was so friendly, accommodating and explained everything clearly. Charlie was even kind enough to wait for my friend who was lost trying to find the house, and her patience was appreciated. Charlie showed exceptional marketing skills alongside her friendly approach. I would recommend her, without shadow of a doubt, to other potential tenants!
5/5
Rating only, no written review.
5/5
Smooth checking out process by Sal. What a guy !
5/5
Alice gave me much help for solving problems in the contract and payment. She’s amazing!
5/5
It was a good one, Alice really helped in making things very easy for me. Kudos to her.
5/5
Carla has been absolutely amazing today, she has helped us with all of our problems after moving to our new property. Nothing was too much trouble, and most issues were fixed within 24 hours.
1/5
My daughter had an inspection with one of the agents- Harriet. She texted me to say it was going to take longer than expected as she and her house mate were told the house should be “clean to hotel standards”. The house was very clean. Harriet however was asking them to clean the skirting, remove a single strand of hair from the back of one of the toilets and remove a cobweb from the high ceiling and more. I had to intervene as there was no sign of them being able to leave. She claimed that the house would be cleaned by professionals yet there were a group of students waiting to move in. My daughter and her housemate left it far cleaner than when they moved in. My daughter has had multiple issues with the house including a ground floor window that wouldn’t close. No show for that but using every excuse to withhold their deposit. Shockingly bad service, arrogant and demeaning attitude from the agent. All round awful experience. Avoid at all costs!!
5/5
Just started a new tenancy the team is great. And Bec is really prompt on setting up everything really quickly, all my documents and tenancy got processed in a day thank you so much for that Bec, you are great. Also Michael was really helpful with everything on the front desk. Hope to have a wonderful experience with these guys.
5/5
I recently had an issue with my mattress moving into a new property. However I just wanted to praise the way the issue was handled by Sal who works at purple frog. He went above and beyond to ensure the issue was solved promptly and handled the situation in a very polite and professional manner even on his day off he is an asset to this company.
5/5
Our Property Manager is Scott Simpson and we always get fantastic service from him. He is always helpful and friendly and always responds quickly to any requests.
5/5
Just started a new tenancy the team is great. And Bec is really prompt on setting up everything really quickly, all my documents and tenancy got processed in a day thank you so much for that Bec, you are great. Also Michael was really helpful with everything on the front desk. Hope to have a wonderful experience with these guys.
5/5
Rating only, no written review.
5/5
Tom H was very helpful
5/5
Tom h was very informative and very helpful.
5/5
Had a good viewing session with Tom H
5/5
Tom h was really nice and helpful during the viewing.
5/5
Charlie was Amazing! well explained and great customer service
5/5
Although the house was in a bad condition and was no able to be lived in, purple frog and has helped speed up the process and Laura S has been a massive help
5/5
Charlie was really good and showed the property and provided all the relevant details.
5/5
Tom H property agent He was really helpful showing has around the property.
5/5
Tom H was an informative and lively sales man, giving me a in depth tour of the property.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 538.
The three Purple Frog Property offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.