5/5
GoogleGreat service offered by all. Managed really well throughout following a difficult forward purchase. Thanks go to Karen and Ian who really helped when we didn't have a clue!
Trusted Agent profile · North Yorkshire, West Yorkshire and South Yorkshire
Verified
Preston Baker reviews in York, Moortown - Leeds, Selby and 1 more
★★★★★
729 reviews across 4 offices and 2 platforms
Preston Baker has four offices, in York, Moortown - Leeds, Selby and Sheffield (North Yorkshire, West Yorkshire and South Yorkshire). Together they have 729 reviews on two platforms, rated 4.6 out of 5 overall.
723
Reviews on Google
All 4 offices
6
Reviews on View Agents
All 4 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
I used this agency to sell my parents house. They turned up on time to view the property and from the beginning were attentive and professional. I had a total ...Read all 3 from sellers
Buyers2 reviews
I'd like to thank Charlotte and the team at Preston Baker Sheffield! Absolutely fabulous job and team with professional throughout. We had the keys with 3 ...Read all 2 from buyers
Our offices
Preston Baker's four offices, most reviewed first. Each has its own page.
- Preston Baker York99 Walmgate, YO1 9UA491 reviews · 490 on Google (4.5)8 in the last 90 days
- Preston Baker Moortown3 Shadwell Lane, LS17 6DP122 reviews · 120 on Google (4.7)0 in the last 90 days
- Preston Baker Selby1 New St, YO8 4PT114 reviews · 113 on Google (4.6)4 in the last 90 days
- Preston Baker SheffieldBlenheim Reach, 861 Ecclesall Road, S11 8TH2 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Preston Baker office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GooglePreston Baker have been great. Gave us weekly updates on the sale of our house and always friendly when we spoke to them. Thank you guys
1/5
GooglePreston Baker were almost adequate. Sales negotiators were not punctual for any on-site meeting Follow up team usually late with comments and did not push the sale forward fast enough
Agent replied · 16 November 2023
Hi David, We are really sorry to see that you were dissatisfied with our service. If you would like to discuss this further and could help us to understand the areas in which you feel require improvement, please contact York's Branch Manager on jodie.hoggarth@prestonbaker.co.uk Kind regards, Team PB
5/5
GoogleMy experiennce with Preston Baker has been impeccable from start to finish! I would have no hesitation in reccommending them. Angela, gemma and Karen where all fantastic. They kept me informed throughout the whole process which at times proved pretty stressful!! Thanks again for all your help
Agent replied · 16 November 2023
Hi Fiona, Thank you so much for taking the time to share your review. We will pass your thanks onto the lovely ladies in York. Kind regards, Team PB
5/5
GoogleKaren at Preston Baker was fantastic - always friendly, on the ball and eager to help, Karen pulled out all the stops to ensure my house purchase went smoothly. A great personal service.
Agent replied · 16 November 2023
Hi Andrew.. Thank you for sharing your review - that's great to hear. We will pass your thanks onto Karen. Kind regards, Team PB
4/5
GoogleKaren Preece was great at keeping me informed throughout the purchase of our new house. Although not working for me, as I was the buyer, she was great at providing weekly update calls and also helping move through the slow conveyance (as it always is!)
Agent replied · 16 November 2023
Thank you James for sharing your review. We will pass your thanks on to KP! Kind regards, Team PB
4/5
GoogleKaren Preece at Preston Baker York made buying our house as stress free as you can get. She answered all our queries speedily, explained the process step by step and her approach was always helpful & friendly. Team in general offered good customer service. Thank you.
Agent replied · 16 November 2023
Thank you Kerry for your lovely review - it's great to hear. We will pass your thanks to Karen and the York team. Kind regards, Team PB
5/5
GoogleGreat service from Karen P at Preston Baker York. She always give us a call to update us about the sale of our house in York. Preston Baker is very fortunate to have such a nice and friendly, hard working and very efficient staff like her. Well done Karen.
Agent replied · 16 November 2023
Hi Elenna. Thank you for taking the time to post your review. Karen will be delighted with your feedback. Kind regards, Team PB
5/5
GooglePreston Baker did all my viewings as I was living 60 miles away. I had most contact with Karen and Angela who kept me well informed on viewings and latterly the progress of the sale. Last minute hiccoughs with the buyers were dealt with effectively. It helps to have a sense of humour when buying/selling a property!
Agent replied · 16 November 2023
Hi Nicki. A sense of humour always helps! We are really pleased to have been able to help you. Thank you for sharing your review. Kind regards, Team PB
5/5
GoogleWe bought a house in Selby and found Preston Baker to be very efficient. As soon as the process was underway we had a dedicated agent at the York office, Karen Preece, and she was very helpful. They kept us informed at every stage and whenever we had queries they were resolved very promptly. I would definitely recommend them.
Agent replied · 16 November 2023
Hi Karen. That's great to hear - thank you. We hope you are enjoying settling into your new home. Kind regards, Team PB
5/5
GoogleExcellent service couldn't do enough for us thanks
Agent replied · 24 March 2024
Thanks Robert - that's great to hear. Kind regards, Team PB
5/5
GoogleVery helpful and knowledgeable always professional. Will recommend to all my friends
Agent replied · 24 March 2024
Thank you Angie - that's great to hear. Kind regard, Team PB
5/5
GoogleHad a great experience with the help of one of your great members of staff Fran, very informative and open to any questions we had.
Agent replied · 24 March 2024
Hi Jack. Thanks for your great review. We will pass your thanks on to Fran. Kind regards, Team PB
5/5
GoogleMr J Cutting was very helpful when visted the store a couple of days go for some information . I highly recommend going to visting John .
Agent replied · 24 March 2024
Thank you Mike. We will pass your thanks onto John. Kind regards, Team PB
5/5
GoogleI dealt with a few people at the Selby branch but John was the most helpful and he sorted my problems when I came to him. Recommended!
Agent replied · 24 March 2024
Thank you Martin, that's great to hear. We will pass your thanks on to John. Kind regards, Team PB
5/5
GoogleDidn't buy through Preston baker but John tried his best to find me the house of my dreams... would deffinatley recommend Preston baker to try and find you your next home!
Agent replied · 24 March 2024
Hi Liam, Thank you for posting your review. We really hope we can help you next time. Kind regards, Team PB
4/5
GoogleExcellent service from Karen Preece & Helen in the York branch. I would highly recommend Preston Baker for selling your property in the York area.
5/5
GoogleWent through Preston baker to sell my beloved first home and then to buy one. John his name is what a fantastic guy he customer service skiils where top notch I will defiantly be recommending Preston baker to all my friends and family! Cheers for the great experience
Agent replied · 24 March 2024
And cheers to you Danny for sharing your experience. We are really pleased we were able to help you. Kind regards, Team PB
5/5
View AgentsExcellent Service
I'd like to thank Charlotte and the team at Preston Baker Sheffield! Absolutely fabulous job and team with professional throughout. We had the keys with 3 months with no delays at all and just can't thank them enough! Would recommend without any hesitation, infact we already have to some people thinking of selling. By far the best company we have worked with-Thank you!
5/5
GoogleThank you for your great help. Karen
5/5
GoogleGreat service from all at Preston Baker throughout what has been a very stressful process through no fault of their own. Karen is efficient and straight talking and gets questions answered and problems solved. Fantastic customer service from Jodie, Helen and Gemma. Everyone that I dealt with were a delight at all times and were so understanding and supportive of our situation. Phone calls and emails always responded to efficiently and they have gone the extra mile to help find solutions to both ends of the chain. Feel like I've lost a bit of a support network now that we have completed. Thank you again and I won't hesitate to recommend you. It's going to be strange not speaking to you on a weekly/daily basis!
5/5
GooglePreston Baker made selling our property easier and more straightforward than I could have ever imagined possible. Having never sold a property before we were carefully guided through every step of the process and kept fully informed of progress at all times. In particular our Client Care Manager, Karen Preece, was exceptionally efficient and went the extra mile to ensure our sale was executed swiftly and without a single hitch. We also used the solicitor recommended by Preston Baker and received a similarly high level of service and customer care. We could not be happier! Mr & Mrs Hardcastle
Agent replied · 16 November 2023
Dear Mr and Hardcastle. Thank you so much for sharing your review and we were delighted to read it. We will pass your thanks onto Karen. Kind regards, Team PB.
5/5
GoogleHelen,Karen and Jodie have been first class throughout the process of selling my late fathers small property, professional, efficient and very sympathetic at all times during our very stressful time. Karen was a very keen solicitor chaser …
5/5
GoogleRecently sold our house through Preston Baker. Sale process was smooth (even with the first sale falling through) very proactive in getting more viewers and quickly sold the second time. Great service through the selling period from Karen, …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Preston Baker
How many reviews does Preston Baker have?
Preston Baker has 729 reviews across its four offices, rated 4.6 out of 5 overall: 723 on Google, 6 on View Agents.
Which Preston Baker office has the most reviews?
York has the most, with 491 reviews rated 4.5 out of 5, followed by Moortown - Leeds with 122.
Where are the Preston Baker offices?
The four Preston Baker offices, by town:
- Moortown - Leeds: 3 Shadwell Lane, Moortown - Leeds, West Yorkshire, LS17 6DP
- Selby: 1 New St, Selby, North Yorkshire, YO8 4PT
- Sheffield: Blenheim Reach, 861 Ecclesall Road, Sheffield, South Yorkshire, S11 8TH
- York: 99 Walmgate, York, North Yorkshire, YO1 9UA
What do sellers say about Preston Baker?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I used this agency to sell my parents house. They turned up on time to view the property and from the beginning were attentive and professional. I had a total ..."
