Trusted Agent profile · North Yorkshire, West Yorkshire and South Yorkshire
Verified
★★★★★
729 reviews across 4 offices and 2 platforms
Preston Baker has four offices, in York, Moortown - Leeds, Selby and Sheffield (North Yorkshire, West Yorkshire and South Yorkshire). Together they have 729 reviews on two platforms, rated 4.6 out of 5 overall.
723
Reviews on Google
All 4 offices
6
Reviews on View Agents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used this agency to sell my parents house. They turned up on time to view the property and from the beginning were attentive and professional. I had a total ...Read all 3 from sellers
I'd like to thank Charlotte and the team at Preston Baker Sheffield! Absolutely fabulous job and team with professional throughout. We had the keys with 3 ...Read all 2 from buyers
Preston Baker's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery satisfied with Preston Baker.Carola was very helpful with the viewings and any queries I had.She helped me decide what best suits us.PositiveProfessionalism, Value
Thank you for the great review Theo! Kind regards, Team PB
5/5
GoogleWe recomend this company they are quick to respond with any enquires and also if you report any problems at your property .we carnt thank them enough and recomend this company 100percent we would like to thank grant potter for all his hard work and help hes bin there for us when weve needed any quiers answerd and when weve had any problems hes been quick to reply and always on the other end of the phone when weve needed to speak to him thankyou so much grant and if you are looking to rent preston baker is the place to go thankyou once again 😀
Thanks for much for your brilliant review Oli. Kind regards, Team PB
5/5
GoogleAngela has been nothing short of awesome. Honest, informative, extremely efficient and above all, dependable. She reacted to any question or issue straight away and in a truly professional manner. She made the process streamlined and always kept us up to date, going the extra mile. She has been a pleasure to deal with. We will recommend her to our contacts.PositiveResponsiveness, Professionalism
Hi Edward. Thank you for taking the time to share your wonderful review. Angela will be delighted to read it. Kind regards, Team PB
5/5
GoogleWe looked at 6 different agents to sell our house, and although Preston Bakier charged slightly more than others it was worth every penny. We easily got double that back from the sales price Angela agreed with our buyer and the service was excellent from start to finish. They clearly work smarter than other agency in the area and it showsPositiveProfessionalism, Value
Hi Edward. Thank you so much for taking the time to share your wonderful review. We are so happy we were able to help with your sale. Kind regards, Team PB
5/5
Googleexcellent service.represenatives fabulous.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Betty! Kind regards, Team PB
5/5
GoogleExcellent customer service and always willing to go the extra mile!PositiveResponsiveness, Quality, Professionalism
Thank you for your great review Phoebe! Kind regards, Team PB
5/5
GoogleHolly Stonehouse consistently provides an excellent and friendly service.PositiveResponsiveness, Professionalism
Thank you Larry. Holly will be delighted with your comment. Kind regards, Team PB
5/5
GoogleLou and the team are fantastic.. very professional would recommend to anyone buying or selling.PositiveResponsiveness, Quality, Professionalism, Value
Great to hear - thanks Daniel. Kind regards, Team PB
5/5
GoogleGreat company to deal with! Always professional, quick to respond and friendly! Charlotte Nicholson is a credit to your company! Thank you!PositiveResponsiveness, Professionalism
Hi Sadie. Thank you for your lovely review. Kind regards, Team PB
5/5
GoogleStaff at Preston Baker worked very hard to sell my house for me, Zoe was very professional and always kept me updated. She also pushed to get my dale through in record tume during lock down.PositiveResponsiveness, Quality, Professionalism
Hi Nicki. Thank you so much for taking the time to post your review. We are really pleased we were able to help with your sale. Kind regards, Team PB
5/5
GoogleHouse sale and purchase handled by the Selby branch. Zoe Dixon cannot be praised highly enough for her professionalism. Her ability, drive and determination to help, was really appreciated.PositiveResponsiveness, Professionalism
5/5
GoogleWe recently moved into our dream home and Holly Stonehouse from Preston Baker, ensured, what can be a stressful experience was as trouble free allowing us to enjoy every step of the way. Holly is a true credit to Preston Baker and is extremely helpful and a pleasure to deal with.PositiveResponsiveness, Quality, Professionalism
Hi Tom. Thanks so much for your great review. Kind regards, Team PB
5/5
GoogleWe used Preston Baker for our property purchase and we’re looked after by Zoe, she was incredibly professional, kept us consistently up to date and was very reassuring at this difficult time. 5 stars, well done ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Professionalism
Hi Jo. Thank you so much for taking the time to post your review. We really appreciate it and Zoe will be delighted with your lovely comments. With kind regards, Team PB
1/5
GoogleLiars.. they promise you something and break their promise the following day!! I would definitely avoid! I liked a property in the Selby Region. I agreed with Preston Baker on an offer on the condition they remove the property from the market, they agreed. Preston Baker required some documents as a condition for my offer acceptance, which I sent the following day. After 24 hours I could still see the house on the market and therefore I called them many times to enquire about the reasons with no answer. Preston Bakers then informed me that there's another offer and asked me if I'm willing to increase my offer. This is when I told them no and I completely lost any sort of trust with the firm. It is not about the money as such, it's a matter of trust. I don't want to hear more surprises, e.g. found a higher offer 3 months or so down the line! To me this lying, untrustworthiness and a great deal manipulation. I would certainly avoid Preston Baker and definitely recommend no one to consider them for selling or buying. Trust is the key in these deals.NegativeResponsiveness, Quality, Professionalism
Good Morning, I am sorry to hear of your dissatisfaction and have spoken to the team involved. They have advised that further to your offer being accepted and documents received all forward booked viewings were cancelled as agreed with yourself and the Vendor. However in this instance one of the cancelled viewings visited the property, was shown round by the Vendor and subsequently made an offer which we are legally obliged to put forward. I am sorry that this has resulted in your mis-trust of Preston Baker but I can assure you that we were transparent with you throughout the process and updated you of the Vendors intentions. I am available to discuss this further should you wish and can be contacted on cathy.evans@prestonbaker.co.uk. Kind Regards, Cathy Evans, Head of Client Services.
5/5
GooglePreston Baker have never let me down when it came to letting my property and always found me a tenant. It's always quite a nervous process especially whilst trying to find a tenant from overseas! the team has always responded to me in timely and professional manner and ultimately got the job done. Thanks to Holly Stonehouse and the team again!PositiveProfessionalism
Thank you for your great review Matt. Kind regards, Team PB
5/5
GoogleIt took 11 months to finally get the keys to our dream home. Louise Kelly from Selby branch was amazing. COVID caused lots of delays, with furloughs, buyers pulling out and most solicitors and mortgage lenders working from home. Moving during these unprecedented times have been very stressful and at times I honestly thought it would never happen. I trusted Louise, who has worked throughout the lockdown and been at the end of the telephone/email every step of the way. She has done everything possible to ensure the sale and purchase of the properties. Thank you Louise, you have been amazing. Moving during these times is definitely not for the feint hearted!PositiveResponsiveness, Quality, Professionalism, Value
Hi Victoria. We are so pleased that we were able to help you get those keys! Thank you for your wonderful review - Louise will be delighted with your kind words. Kind regards, Team PB
5/5
GoogleI recently bought a house that was marketed by Preston Baker in Selby . From start to finish they were brilliant . Zoe Dixon dealt with my purchase and she was great . As I’d not bought a house for years , I was a bit rusty in what I needed to do . Zoe got back to me straight away - every time I had a question - and I had a lot ! If I ever move from this house ( I don’t think I will !) then I’d use Preston Baker all day long . Thank you Zoe and the rest of the team .PositiveResponsiveness, Quality, Professionalism
Thank you William for such a lovely review. Zoe will be delighted with your kind comments. We hope you are settling in well. Kind regards, Team PB
5/5
GoogleZoe Dixon helped facilitate the sale of my property recently and she is a real asset and credit to Preston Baker. Zoe is very professional and knowledgeable, customer focused and very personable whilst also delivering great customer service and she goes the extra mile to help and support where she can. First class and I highly recommend. Thank you ZoePositiveResponsiveness, Professionalism
Hi Helen. Thank you so much for your lovely review - it made Zoe's day. Kind regards, Team PB
5/5
GooglePreston Baker and in particular Zoe did an amazing job selling my home. Zoe couldn’t do enough to help, she was always courteous and friendly and helped the whole process go smoothly. I’d 100% recommend both Preston Baker and Zoe if you’re thinking of selling your home.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your wonderful review Christopher. We are really pleased we were able to help with your sale. Kind regards, Team PB
5/5
GoogleAbsolutely top quality service form start to finish. Zoe made our move so much less stressful. Nothing was too much of an ask, she was always there to chase up solicitors and answer any questions we had. We will definitely be using Preston Baker for our own house sale.PositiveResponsiveness, Quality, Professionalism
Thank you so much for sharing your great review Becky. We look forward to helping you again soon. Kind regards, Team PB
5/5
GoogleWe have had a great experience with Preston Baker, who have gone above and beyond throughout the house-selling process! Clara has kept us in the loop through the entire sale, and made sure we were fully up-to-date and well informed. …
Thank you for sharing your lovely review Katie. We are really pleased we were able to help with your sale. Kind regards, Team PB
1/5
GoogleRating only, no written review.
Hi Hyaa. I'm really sorry to see you only gave us the one star. Please can you get in touch so i can learn more about your experience and how we could improve. My email address is hannah@prestonbaker.co.uk Kind regards, Team PB
5/5
GoogleJust completed viewing and move in in just over a week. Very efficient and professional service by Moortown branch, especially Tom Hawes. Thank you.
5/5
GooglePreston Baker Moortown and in particular Rachel and Claire were really supportive throughout our entire house selling process and we would recommend them for use again in the future
Hi Martin. Thank you for your lovely comments - Claire and Rachel will be really pleased to read them. Kind regards, Team PB
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
York has the most, with 491 reviews rated 4.5 out of 5, followed by Moortown - Leeds with 122.
The four Preston Baker offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I used this agency to sell my parents house. They turned up on time to view the property and from the beginning were attentive and professional. I had a total ..."
