Trusted Agent profile · North Yorkshire, West Yorkshire and South Yorkshire
Verified
★★★★★
729 reviews across 4 offices and 2 platforms
Preston Baker has four offices, in York, Moortown - Leeds, Selby and Sheffield (North Yorkshire, West Yorkshire and South Yorkshire). Together they have 729 reviews on two platforms, rated 4.6 out of 5 overall.
723
Reviews on Google
All 4 offices
6
Reviews on View Agents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used this agency to sell my parents house. They turned up on time to view the property and from the beginning were attentive and professional. I had a total ...Read all 3 from sellers
I'd like to thank Charlotte and the team at Preston Baker Sheffield! Absolutely fabulous job and team with professional throughout. We had the keys with 3 ...Read all 2 from buyers
Preston Baker's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GooglePhil Marques was very responsive and ensured my broken auxiliary shower was fixed within 2 days. Great turnaround!
Hi Paul, thanks for the fab 5* Phil will be thrilled to read this. We wish you all the very best - Claire
1/5
GoogleAVOID THIS RUDE AND UNPROFESSIONAL SCAM AGENCY!!!! Absolutely f-king horrible customer service. Always pushing back on whatever …
We are sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com so that we can address any outstanding concerns for you - Claire
5/5
GoogleI had a great experience with Stirling and Ackroyd agency thanks to Claudiu, the letting agent. His help in guiding me in the process was immense. He was always available to patiently answer all the questions I had and following up with his …
Hi Natalia, thanks for the fab feedback for Claudiu. Its great to hear of your experience and we wish you all the very best - Claire
1/5
Googlegood luck getting your deposit back.... or trying to get anything fixed in the flat lol
We are very sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com were we can address any outstanding issues you may have - Claire
3/5
GoogleThey never came back to me. I was a bit disappointed with them.
Hi Eileen, I am very sorry to hear of the lack of response you have experienced. Please do contact me directly at help@stirlingackroyd where I can address any queries you may have - Claire
5/5
GoogleMany thanks to Leila and the wider team for helping facilitate a short term let. Leila was friendly, responsive and immensely helpful. Top marks.
Hi Sam, thanks for the fab review and 5* for Leila and the team! Its great to hear and we wish you all the best - Claire
5/5
GoogleI’m very happy with my experience here. Ross Moran was such an excellent agent. He helped me and my husband with every query that we had about the flat.
Hi there, thank you for the 5* and kind words for Ross. He will be so happy to read this and we wish you all the best - Claire
5/5
GoogleI’d like to leave a wonderful review for my estate agent Ross who has been amazing in finding me a lovely flat. He has answered queries for me at weekends and evenings when he is not working and has helped me with some issues which are not within his remit just to go the extra mile. Thanks Ross!
Hi Eve, thank you for the great feedback and 5 star! Its lovely to hear how Ross helped you to find your new home and we wish you all the very best! - Claire
5/5
GoogleLettings manager Ross Moran was always on hand to help with my property search, which was especially appreciated at a time when the market was so challenging for tenants.
Hi Radnyee, thank you for the great 5 star review for Ross. We wish you all the very best in your new home and we thank you for choosing Stirling Ackroyd. - Claire
5/5
GoogleClaudiu is definately one of the most friendly and professional agents, working with him is extremly delightful and he helps sort everything out very clear.
Hi there, thanks for the fab review and 5* for Claudiu. We wish you all the very best!- Claire
1/5
GoogleRating only, no written review.
1/5
GoogleI would give 0 stars if I could. Absolutely impossible to deal with, repairs ongoing for 6 months and overall incompetency across the property management team
Hi Margarida, I am very sorry to hear how unhappy you are with your experience. I understand that our Property Managment team are currently working with both your Landlord and Contractors to rectify anything outstanding for you. Should you require any further support, please do contact us at help@stirlingackroyd.com. - Claire
1/5
GoogleCANCELLED VIEWING WITHOUT NOTICE. Called to book a viewing at Waterloo near Lambeth North Station yesterday. No confirmation email received whatsoever. Called again in the next morning to confirm the viewing is on - was confirmed but no confirmation email is sent again. ARRIVED at the place to hear the unit was rented out. No cancellations email no call whatsoever again. CLAIMED to have made calls and email to cancel, but nothing in my email/voicemail, and funnily I was on my phone for the entirety of the morning. Such a waste of time and could not communicate properly.
We are sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com so that we can address any outstanging concerns for you. - Claire
5/5
GoogleI had a great experience renting my flat through Stirling. Claudiu was friendly and professional - because of his help I managed to move in only 4 days after the viewing
Hi Oliver, thank you for the 5* and kind words for Claudiu. We wish you all the very best in your new home - Claire
5/5
GoogleMy property agent Claudiu Rosu went the extra mile to efficiently find and close on a place that fitted our needs. Claudiu not only showed me a property within an hour of calling on a late Monday evening, but he followed through with all required tasks effortlessly. I would recommend Claudiu to anyone out there looking for a home.
Hi Sonia, thank you for taking the time to leave great feedback for Claudiu. It is lovely to hear of your experience while finding your new home and we wish you all the very best.- Claire
4/5
GoogleIt was really challenging finding a property but once I got in contact with this agency, especially Claudiu he showed lots of initiative and effort into helping me which is how I landed my current property. He was very efficient and communicative which really helped speed along the process to secure my flat.
Hi Eliza, thanks for the 4* and great words for Claudiu. We wish you all the best - Claire
5/5
GoogleClaudio has been very helpful in the whole process of getting my new flat. Very professional and very efficient. Thank you again.
Hi Samy, thanks for the 5 star and great words for Claudio - Claire
5/5
GoogleClaudiu was more than helpful in finding us an apartment in Elephant and Castle. He was extremely honest, upfront, and was able to find us a great apartment! He was extremely communicative and easy to reach to answer any of our questions at all times. Claudiu made the nightmare that is finding an Apartment in Elephant and Castle a breeze!
Hi Antonis, thanks for the great review. We wish you all the very best - Claire
5/5
GoogleWe sold our property through Preston Baker, the market is a little difficult at the moment but we achieved a sale nevertheless. Zoe was our agent and she was very quick to react to our queries and concerns.
Hi Nigel. Thank you so much for sharing your review. We were delighted to be able to help with your sale. Kind regards, Team PB
5/5
GoogleAngela is a great asset to the team, approachable and kind. Always willing to go the extra mile for her clients and as first time buyers, we couldn't ask for anyone better! She was there for us and explained everything as needed; I would definitely return to Preston Baker just for Angela alone.
Hi Katie. Thank you very much for sharing your wonderful review. Angela will be over the moon to read you lovely words. Kind regards, Team PB
5/5
GoogleRating only, no written review.
Thank you very much for the 5 stars John. Kind regards, Team PB
5/5
GoogleRating only, no written review.
Thank you very much indeed for the 5 stars Chris. Kind regards, Han
5/5
GoogleGemma Bolton was lovely, very professional & knowledgeable, she gave us some excellent information & was extremely helpful. A total credit to Preston Baker. 5 ⭐️⭐️⭐️⭐️⭐️
Thank you very much for your fantastic review Anita. Gemma will be delighted to read it. Kind regards, Team PB
5/5
GoogleAngela has been absolutely brilliant from start to finish! She has responded to all my queries within the day and the communication between Angela, the seller and ourselves has been excellent. I highly recommend Preston and Baker, and Angela especially, she really went the extra mile to help us as the buyers as well as the sellers.
Hi Emma. Thank you so much for taking the time to share your wonderful review. Angela will be delighted to read your kind words. Kind regards, Team PB
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
York has the most, with 491 reviews rated 4.5 out of 5, followed by Moortown - Leeds with 122.
The four Preston Baker offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I used this agency to sell my parents house. They turned up on time to view the property and from the beginning were attentive and professional. I had a total ..."
