Places for People reviews in Edinburgh and Stonehaven

★★★★★ 1/5

Trustpilot

Do Not Go To Places For People

This Is To Spread Awareness Im Living In Temporary Accommodations (Places For People) No Repairs Being Done Tiles Missing Mould Everywhere Hole In Ceiling In Laundry Room Dripping Water Next To Electricity Flooring Warped Moudly Disgusting 🤢 They Don’t Care All They Care About Is Money This Is Against Are Human Rights Something Has To Be Done Ive Had Enough Now

H · 22 July 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 2/5

Trustpilot

Not good services

Where do l start, Place for people services well to me aren't much good,

Mick · 22 July 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

My support worker has sent people here…

My support worker has sent people here multiple times to break into my back garden and come into my house

Josj · 13 July 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

I had a great experience with a lovely…

I had a great experience with a lovely lady called jacky she’s so helpful. Her service was amazing. 😍😍.

Hassanatu · 3 June 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

I had the lovely Craig come and help me…

I had the lovely Craig come and help me fix my leaking and broken tap in the kitchen this afternoon..he was absolutely brilliant so personable and polite.made me feel extremely comfortable and talked me through the whole job..he shew me what was broken and how he would sort the problem with new stuff...I struggle anxiety and Craig was absolutely fantastic at making me feel at ease! You have a really good employee in Craig and it was a pleasure to meet him

Jamie-lee · 29 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Not what I had expected and limited…

Not what I had expected and limited overall . interviewed but limited as I assumed it was for a part time position but actual vacancy was for casual hours or as and when needed , which was effectively zero-hours which doesn't suit anyone. Bizarre way to go about recruitment and misleading . waste of time

Derek · 29 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

PLACES 4 PEOPLE - THE SAGA CONTINUES!The front door swells up in the sun…

The front door swells up in the sun -regardless of the season, which makes the latch mechanism within the door seize up. This now creates an obstacle when wanting to get out the front of the house, as you now have to use a knife to lift the latches out - god forbid there's an emergency.

Scott · 27 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Unsafe and unhelpful

Absolutely astonishingly bad. Incorrectly wired in the smoke and heat detectors on my flat. Contacted them several times, mostly with no response. Refused to help in any way, or investigate further (serious safety issue if this is the case through the whole building). It’s not cost me £3k and counting to resolve. Avoid at all costs.

LD · 22 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

I have a cracked pipe so when we use…

I have a cracked pipe so when we use the bath the water comes out of the crack and leaves big puddles of water in my garden! I emailed a complaint as was told 5 weeks waiting time for repair,they were meant to come out yesterday,it messed up my work pattern. I was then rang at 3.20pm to be told the workman had to extend his job so need to reschedule. This has happened before with a different repair which again I had to do a complaint and the job was cancelled 5 times which caused me loss of pay as had to take some of the days off unpaid. They have increased our rent but repairs aren't getting done in adequate time,I suffer with anxiety and this has been made worse by the stress. They are quick to take our money but not quick to deal with repairs which are their responsibility. It is very frustrating and disappointing,I did email my local mp regarding the repair before this current one as complaining doesn't really amount to much from this company. Do better

Claire · 21 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Totally crap

Totally crap. Went for a 3 hr assessment after them saying they were so impressed with my CV. After sitting assessment and sitting with people that work in a garage and behind a bar. I thought yes with all my experience etc I have this sorted I think they want younger people who they can mold unti there working environment. Very disappointed 😞

Paula · 14 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

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There have been numerous bad…

This 5* is not for Places for People

Guest · 14 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Avoid at all costs

Been in a property for 10 years, always had a mold issue which they keep putting down to condensation. We had a independent surveyor here who told us he came to the propperty 12 years prior to when he came to us for the same issue and showed us photos of the mold then all in the same places. PfP refuse to accept the issue. Our windows are falling apart they declined to replace them saying if we give you new windows everyone would want some. They have others repairs they accept that needs doing but they say 5 weeks when that time comes they say there was a problem and another 5 week repeatedly. I know finding a home in these times is hard with them not being advertised to the public PFP being one of them but I would stay away at all costs there is so much more than I have described here and not just with us on this street aswell.

XGN · 14 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Horrible company, they take no action or care

Extremely disappointing experience with Places for People.

Penuel · 14 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Absolute terrible company to deal with

Absolute terrible company to deal with. Nearly everyone on the estate has had issues with the terrible quality windows/patio doors they installed . My patio doors are leaking causing the skirting board to be damp and paint falling off. My bedroom window is entirely covered with condensation between the glass panels. I have contacted Places for people only to be told it’s my problem and nothing to do with them even though many people on the estate have have had their issues sorted although I have been told it was a very stressful process and took months of escalating complaints to get anything done.

SARAH · 13 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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It takes forever to be able to reserve a property by insisting your house is on the market with an offer and no chain. You then pay the reservation fee and continue to wait to hear when the completion date is. Asking them to make minor alterations to the fencing and privacy issues, could only be done at our expense. Plus flooring and turf were also going to be at our expense, although we were cash buyers. Most of the other more reliable and trustworthy Developers like Avant, Cala and Bellway offer this as standard. They also continually try to contact you for feedback and when you decide to complete this feedback 'constructively' they don't like what you have said. The Sales advisor then calls you to ask you to revise your feedback to say you would now recommend Places for People! When you say some of the issues mentioned in the feedback needs to be addressed before committing to changing the feedback, they then sell the house from under you to another buyer without any warning to us or our Solicitors. They sent a random, badly written email to us a few days from their sales representative saying they had cancelled the reservation and refunded the deposit! Obviously this has been a personal attack on us and not a corporate decision. Although they've treated us with massive disrespect, we feel glad to have dodged a bullet, especially after reading the feedback on this forum and other social media sites. I just wish we had read more about Places for People before interacting with them.

Sandra · 12 May 2026 · Places for People Stonehaven

★★★★★ 1/5

Trustpilot

Neglectful Management, Endless Delays and Serious Safety Concerns

Ref: SA-870329

L · 7 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Lying, denial and gaslighting.

Two weeks ago PFP repaired my fence, no problems but a cheap and effective repair. Subsequently the post at the othe end of the fence broke, This time however PFP tell me that they will not repair it as they have changed tenants responsibilites. When? No-one consulted with me or told me that PFP were preparing to shirk their responsibilities? They suggest I contact a charity or consult checkatrade rather than do what I pay handsomely for, namely be a landlord. Very dissapointing.

David · 6 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Yet again no repairs done. Cancels constantly or no show.

Yet again no repairs done, the list is now endless. Finally after waiting you get a date! Not show... Wait ages for another date... Then they cancel...time and time again. Ring and complain, nothing done, not interested. Back on the list for another date..... This new system is terrible clearly!

Customer · 6 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Over and over again this company fails…

Over and over again this company fails in its basic duties and responsibilities as a landlord, you cannot get through on the phone without waiting hours , you cannot report repairs online they don’t get logged, I’ve found the only way to report a repair is to email the maintenance team.

Wm · 4 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Vulnerable MS tenant left with smashed window. Still have not been able to make contact

I am extremely disappointed with the lack of support we are receiving. My father-in-law lives in one of your properties in Sovereign Court, Beeston, Nottingham, and suffers from MS, so he is very vulnerable and has limited mobility. His window has been completely smashed, apparently by a large stone, leaving his home unsafe and insecure. We have been trying to contact you for two days and have still not been able to get any meaningful help. What makes this even worse is your phone system suggesting we call back in a few weeks, despite this clearly being an emergency. That is completely unacceptable. No vulnerable tenant should be left in this situation without urgent support.

SB · 3 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Builders for Places for people forgot power supply to immersion

Im in a Shared ownership property part owned by Places for People.

Victoria · 3 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

4th failure to attend repair

Today Fri 1st May 26 I am sitting waiting on hold to speak to a person in the repairs dept. This is the 4th failed attempt to come and replace 2 blown windows. Originally reported a year ago. They came July to measure up but since November they have cancelled on the day of the appointment 4 times. The last 2 failures were promised that i would definitely not be cancelled again!. Pure words to fob off. I was told to stop shouting last time i called after getting a text and email at 12.25 saying operative would be with me shortly, when at 2.30pm realising no one was coming. The person told me the work was out of his skillset, but the manager, when they called later said the operative walked off the job. I would have appreciated honesty at the very least. I have an 'AT RISK' job raised for my garden but still waiting since March for a surveyor to attend as a matter of urgency. This is how all repairs are treated, with 2 plus attempts to attend at the agreed time. The only person who comes as agreed is the nice gas man. Shame others in the department aren't so punctual. If they turn up today I will eat my hat. I must have known they werent coming as I havent moved any furniture or taken down blinds and curtains. I m 69 and moving all these things isnt easy. Shocking service.

JUDY · 1 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

If I could I would have given 0 stars

If I could I would have given 0 stars, absolutely horrendous landlords, to many issues to list.

Lynn · 1 May 2026 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Category 1 complaint since jan 26 still…

Category 1 complaint since jan 26 still nothing done regarding burns resulting in realy bad scaring due to replacement kitchen not being completed 7 other ongoing complaints 1 of which human waste leaking outside in my back garden since 13th February 26 jobs that have been waiting to be completed for 16 years repairs not completed in timely manner when reporting a repair the call handler logs it as something totally different customer service absolutely shocking

Danniielle · 30 April 2026 · Places for People Edinburgh (Shrubhill Walk)