Pinewood Properties estate agents in Chesterfield and Clowne

★★★★★ 5/5

Google

Excellent service - Tom was proactive in progressing the sale and kept us well informed throughout the process. Thanks

D · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

Pinewood management reduces the complexities of a Landlords duties to a straightforward process. No monthly stresses and no confrontational experiences.PositiveProfessionalism

Steve · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

Every Aspect of their service has been Exceptional. I cannot thank Pinewood enough for what they have done for us.

Jason · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

Hayley has been so helpful! She has been a pleasure to work with and I couldn't thank her enough for all of her help!PositiveProfessionalism

Danielle · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

Laura Higginbottom was very quick at replying and always answered my questions efficiently. Very polite and I felt it I need help with something she would respond straight away.PositiveResponsiveness, Quality, Professionalism, Value

Charlie · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

1st class service, great partner to work with on our assisted move schemes with housebuilders. Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Lucy · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

Excellent service. Been in my house nearly a year now. And if any friends ask I would totally recommend pinewood Properties.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

I couldn't be more happy with the thorough detail and knowledge that was presented at the appraisal. This became an easy choice and props to the amazing work, it was a fantastic first impression! :DPositiveQuality, Professionalism

Jonas · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

The agency has always been quick to reply to any queries or issues I might have had and helped me to maintain good communication with the landlord whilst remaining very professional and polite.

Jessica · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 4/5

Google

I've had a rocky start with pinewood but in the last year or so they have been brilliant and helpful customer service has massively improved dont know if its coz they don't do inspection anymore so I'm know longer stressed with that

Emma · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

We wanted to change the consumer unit in our rental property for a new one. Jo was persistent in chasing the tenant, and helped sort the issue for us, even after the tenant sent a wrong photograph of the existing consumer unit, for us to verify which one existed in the property for the electrician.PositiveResponsiveness, Quality, Professionalism

Louise · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

The overall service and help from Pinewood has been excellent. Communication and help was fast and efficient. I can't fault them. Everything you want from an estate agent.PositiveResponsiveness, Professionalism

Jess · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

My most recent dealings with Pinewood as a Landlord have been very good. They have responded promptly to any problems and queries and the contractors they use for repairs have very reasonable rates.PositiveResponsiveness

Philip · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 1/5

Google

It is not the poor professional decisions (like sending back the same plumber again and again, after it is clear that he does not able to solve the problem, which happened more than once), but the ignorant, heartless, sometimes unethical treatment of tenants is the worst. And no, it is not just some bad employees, it is company culture. Do you think they said sorry after their failures any time in the last 5 years? I know that agencies are profit-oriented companies, which represent not the tenants but the interest of the landlords, but still, leadership can make difference. It is question of attitude, question of human quality. The very best example (of the many many similar ones) was their covid-19 lockdown communication, where they made it clear that they do not care anything but the money.NegativeQuality, Professionalism

András · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

We have sold a number of properties through Pinewood Properties and have always received excellent service from Hayley and the team at Chesterfield. Hayley is an attentive, highly professional Estate Agent who takes a real personal interest in her clients which results in high levels of communication and dedication. Highly recommended. Lynsey & Leigh.

Leigh · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

Always been very helpful whenever I have had any (limited) issues whilst not being over baring with constant check ups or emails. I've been very lucky to remain in employment throughout the pandemic crisis, however, I understand that they have been amazing to others less fortunate.

Max · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

We have both been extremely happy with the service provided. Pinewood have been efficient, professional, friendly and extremely patient. We would not hesitate to use them again or recommend them to others.PositiveResponsiveness, Quality, Professionalism, Value

Jessica · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

I have always found Pinewood Properties very professional, supportive and knowledgeable. This is the first property I have ever rented out and their staff guided me through the whole process, they keep me updated and well informed regarding my tenant and changes in legislation. I would highly recommend them.

Jane · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 1/5

Google

In the short time my property was marketed by yourselves I had a handful of possible buyers, 1 wasn’t in a position to buy, another only wanted a property on 2 levels (mine is clearly on 3) and another wanted freehold and not leasehold (mine is leasehold). Considering we are in a pandemic and are supposed to be minimising contact with others, this was clearly a waste of everyone’s time. I was contacted on multiple occasions asking if I wanted to reduce the price even though it was said at the beginning that the price it went up for was the price I wanted and no less. I have since decided to rent out my property as my moving date is fast approaching. I have gone with another company who managed to rent it within a day before the board even had chance to go up! I wouldn’t use Pinewood again and would definitely not recommend to anyone else.

Lucy · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

Pinewood knew the true value of our property. They achieved in excess of £20,000 more than other agents forecasted and they generated more than one buyer. The selling and marketing's sophisticated, with immediate, clear feedback and advice. The negotiators are exceptional at what they do and very likeable, too. We'd recommend that sellers pick Pinewood Properties... because your home's worth it! Will we use them again? You could bet your house on it!PositiveProfessionalism

Roger · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

I woke up yesterday morning and noticed my thermostat on my heating was not working therefore my house was freezing. I called pinewood and Laura was amazing she arranged an engineer to resolve my problem within a matter of hours and my heating was fixed. What was lovely is that Laura gave me a call today to ensure my problem was dealt with. Thank you so much for your help Laura you really saved the day!PositiveResponsiveness, Professionalism

Eleni · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

Honestly, Hayley was by far the best estate agent I have dealt with. From the moment we initially spoke she listened to everything I wanted and sent me a selection of three suitable homes. One of them I have ended up buying. Also, I would like to say how well the team seemed to be joined up, if Hayley was off then someone else would pick things up for her which I really liked.

Sophie · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

Tom was most helpful throughout the entire process. Tom was calm, reassuring and patient. He proactively kept me up-to-date and in the loop and responded to my enquiries very quickly. I would highly recommend Pinewood Properties for any property sale.

Carol · 20 June 2021 · Pinewood Properties Chesterfield

★★★★★ 5/5

Google

I could not be happier with the service that Tom Alberts and the staff have provided. Text message reminders about my evaluation appointment, at the evaluation Tom Alberts came prepare having researched the local housing market and properties, provided concise details of the full range of products, leaving me with a fully detailed pack to consider. No long winded unnecessary presentations or conversations. I have since had regular phone contact from Tom giving me updates and checking in, also providing advice when needed. The staff who answer the phone when Tom is not available are very helpful, friendly and prompt in their actions. Having dealt with many estate agents over the years I am always left feeling let down and vulnerable in their hands but I can honestly say that Pinewood and Tom are the complete opposite to the reputation of estate agents in general, having provided such a professional, friendly, reliable service that I feel I can totally trust. I would definitely recommend Pinewood to everyone.PositiveResponsiveness, Quality, Professionalism, Value

Lorna · 20 June 2021 · Pinewood Properties Chesterfield