Trusted Agent profile
★★★★★
681 reviews across 2 offices and 3 platforms
Pinewood Properties has two offices, in Chesterfield and Clowne. Together they have 681 reviews on three platforms, rated 4.7 out of 5 overall.
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Pinewood Properties's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Pinewood Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Pinewood Properties is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 2 Silver, 1 Bronze, 1 Best in County and 2 Best in Postcode across two branches.
ESTAS winners in seven years, the group and its branches: 2026, 2024, 2023, 2022, 2021, 2019, 2018.
2024 1 Bronze and 1 other award ESTAS 2024 winners
2023 1 Gold ESTAS 2023 winners
2022 1 other award ESTAS 2022 winners
2021 1 Silver ESTAS 2021 winners
2019 1 Gold ESTAS 2019 winners
2018 1 Gold ESTAS 2018 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVERY well manged and very professional service. Constant assistance, advice and support with excellent sales distribution to make the whole experience easy and straightforward. BIG THANKSPositiveResponsiveness, Professionalism
Thankyou Chris for the 5 star review!
5/5
GoogleVery professional service from start to finish - excellent communication from Chelsey every step of the way. House selling made easy - highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the 5 star review. 🌟 …
5/5
GoogleI am a landlord with double figure rental properties in Chesterfield and have partnered Pinewoods for 14 years. Very professional and handle all of the numerous situations that arise from owning a rental property efficiently.
Thankyou Adrian for the great review! We're very happy when you are happy.
5/5
GoogleI had a few hiccups to start with as it was a complicated handover but all the little issues were dealt with by Chelsea who was fabulous. It was during lockdown and she took it on herself to resolve the issues I had (mainly because of the lockdown situation and no one working). Genuinely kind and considerate and understanding, Chelsea was extremely efficient too.
Thanks Chris for the review!
5/5
GoogleExcellent service from start to finish, all of the team were extremely helpful. We were always kept up to date throughout the sale of our house. Would definitely use again!PositiveResponsiveness, Quality, Professionalism, Value
Thanks John for the great review.
5/5
GoogleI found Hayley at the Chesterfield branch to be extremely helpful & professional. Her communication skills were superb. I have bought & sold via many other agents & sometimes its like pulling teeth. All our dealings were open, positive & productive. The only thing that is lacking is a branch in Sheffield. I wish all agents worked in this way.
Thanks Josee for the great review
5/5
GoogleGeorgia and Alberta were amazing in all communications between myself and them. They were extremely polite, warm and kind and it was such a pleasure to finally meet Georgia today. I cant recommend them enough.
Thanks Sally 🌟 …
5/5
GoogleWe recently sold our property with pinewood. As soon as we agreed for it to be placed on the market with them, they brought the forsale board out within the first two hours which we felt was a great start showing efficiency and wasting no time. Tom Alberts took control of our sale and he was amazing from start to finish, answered every email or phone call within a few hours and if we had a problem he would always go out of his way to sort it. This is our 3rd move and it's been the best estate agents we have used and would highly recommend Tom and the team at pinewood. The only thing that let them down was the solicitors they used in their package Elliot Mathers as we felt we may have done the work ourselves. But as pinewood goes couldn't fault them. Thanks again Tom for your fantastic customer service and efficiency. Thanks Ryan and Emma
Thanks Ryan and Emma for your lovely review!
5/5
GoogleI am struggling to think of words that describe just how exceptional Pinewood have been. They have been amazing from start to finish, all the staff have been brilliant, but an extra special mention goes to Hayley who went above and beyond to ensure everything went smoothly. They have been truly awesome and would without doubt highly recommend to anyone thinking of selling a property.
Many thanks for your kind review.
5/5
GoogleTom at Pinewood properties provided us with excellent customer service when we purchased a house through them. He kept us informed and was professional and friendly throughout. I will definitely recommend them in the future.PositiveResponsiveness, Quality, Professionalism, Value
Thankyou Debbie for the lovely review
5/5
GoogleThe purchase was a prolonged process owing to probate and our vendor's incompetent solicitors (They lost the deeds, didn't action things when necessary, lost meter readings, the list goes on). However; Abbie at Pinewood kept on the case, pushing solicitors and contacting us every day - more if necessary. We highly recommend their services.
Thanks for the lovely review.
5/5
GoogleMy partner and I were struggling to find a place that we liked. When we finally found it through this agency and we applied for it we were extremely delighted. The place is fantastic and on top of that Georgia was so nice to us. Very helpful and absolutely amazing. Best agency that I have ever dealt with.
Thank you Marta for your lovely review 😊 …
5/5
GoogleI bought a property up for sale with Pinewoods in May 2022. From the moment I contacted the office to arrange a viewing to the moment I got the keys all the staff were incredible, especially my sales negotiator. Moving house can be a stressful time but I was kept up to date all the way through and even got a welcome hamper when I completed. Thank you so much for all your help!!
Thanks for the great review 😀 …
5/5
GoogleI have used Pinewood properties to sell my property and the service has been amazing. Regular updates throughout and supported massively when the first sale fell through. I have dealt with a number of staff and all have been an amazing support, professional and completely informative throughout. I cannot rate this business high enough. You have ensured the selling process was completely stress free. Thank you to all for your continued support throughout.PositiveResponsiveness, Quality, Professionalism, Value
Thankyou Kerry for your lovely review! Glad we helped you through this stressful time. 😁 …
5/5
GoogleMy husband and I have been very happy with the professional service provided by Pinewood. They have also been efficient, friendly and extremely patient and made the whole viewing and choosing a home to rent very easy. In particular, their Rep, Georgia Roe was just super. She was in constant and prompt contact with us and was honest and upfront about everything. A big thank you to Georgia. They definitely made our move hassle free.PositiveResponsiveness, Quality, Professionalism
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Pinewood, especially with Georgia Roe. We strive to provide excellent service and make the renting process as smooth as possible. We look forward to assisting you in the future. Welcome to your new home!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chesterfield has the most, with 515 reviews rated 4.6 out of 5, followed by Clowne with 177.
The two Pinewood Properties offices, by town:
Yes. In The Trusted Agent 2026 awards, Chesterfield won Platinum. At the ESTAS 2026 awards the group won Gold for Best Local Group (2 to 5 offices) in the UK, Silver for Best Local Group (2 to 5 offices) in the UK and Best Local Letting Agency Group by Region in East Midlands, and its branches won 1 Gold, 2 Silver, 1 Bronze, 1 Best in County and 2 Best in Postcode awards. The group and its branches also won ESTAS awards in six earlier years.
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