Trusted Agent profile
★★★★★
681 reviews across 2 offices and 3 platforms
Pinewood Properties has two offices, in Chesterfield and Clowne. Together they have 681 reviews on three platforms, rated 4.7 out of 5 overall.
Pinewood Properties's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have been with a number of estate agents and pinewood are by far the best. They have really clear processes and are incredibly professional. Anytime I have issue it's dealt with within the week. Everyone is friendly. When they explained all the methods they do things I had no doubt that I would be treated fairly and the place I would be renting would be up to a high standard.
Thankyou Kris for the 5 star review! we are very pleased your happy.
5/5
GoogleWe've had an all round great experince with Pinewood. Abbie handled the purchase for our first home and from the start she was so helpful in everything from explaining the steps involved, accommodating any requests we had made and keeping us promptly up to date with any developments. In what is no doubt a very busy time for estate agents we were very impressed! Thank you, Abbie!
Thank you Luke for the great review!
5/5
GoogleFrom enquiry to offer to completion Abbie was the epitome of professional. She handled all our enquires with super speed, ensured we fully understood what was communicated. Whenever I had an issue she would sort it (not Pinewoods fault at all I’d like to point out) - going above and beyond her role. This was the first time we’ve gone through an estate agencies as we’ve only ever bought new build homes before but if we ever sell our home again we will use Pinewood. Also 7 weeks from offer accepted to completion, very happy with that! Thank you!
Thanks Jon for the great review. 👍 …
5/5
GoogleI'm delighted with the service from Pinewood Properties. As a first-time tenant, and with no background knowledge of dealing with rental properties I was pretty anxious about the move and process. I received the best customer service from the start, had everything explained clearly and no question was too much. From the initial application to the handover of the keys, Pinewood Properties made the process seamless.
Thanks Micheal that's great to hear! Thanks for leaving a review.
5/5
GooglePinewood properties have been very professional in their dealings with me. They have proved to be very competent and have a good selection of tradespeople to deal with all issues that arise with the building. The prices they get are reasonable and work is done promptly. This keeps the tenant happy and it’s good for the building. I am a very satisfied customer.
Thankyou very much Richard!
5/5
GoogleWe live in New Zealand and own 2 properties back in our home town of Chesterfield, so we needed someone to look after the houses and the tenants…someone we could fully trust. We were with another rental company to begin with and we were not happy with the care we/our tenants received, so were very wary of other companies. We were recommended Pinewood by a friend of ours and are so glad they did! We have rented out our properties with Pinewood for about 12 years now and have absolutely zero complaints. ALL staff we have dealt with have been amazing over the years…friendly, helpful, professional. We would highly recommend Pinewood to others!
Thankyou Cheryl for the lovely review :)
5/5
GoogleRating only, no written review.
5/5
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5/5
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5/5
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5/5
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5/5
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5/5
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4/5
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4/5
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5/5
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5/5
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5/5
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5/5
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5/5
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5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service
5/5
GoogleFast and quick to find me a home
5/5
GooglePositive experience and very professional
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Pinewood Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Pinewood Properties is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 2 Silver, 1 Bronze, 1 Best in County and 2 Best in Postcode across two branches.
ESTAS winners in seven years, the group and its branches: 2026, 2024, 2023, 2022, 2021, 2019, 2018.
ESTAS awards by year, 2024 to 20182024 1 Bronze and 1 other award ESTAS 2024 winners
2023 1 Gold ESTAS 2023 winners
2022 1 award ESTAS 2022 winners
2021 1 Silver ESTAS 2021 winners
2019 1 Gold ESTAS 2019 winners
2018 1 Gold ESTAS 2018 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Pinewood Properties is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Pinewood Properties and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Chesterfield has the most, with 515 reviews rated 4.6 out of 5, followed by Clowne with 177.
The two Pinewood Properties offices, by town:
Yes. In The Trusted Agent 2026 awards, Chesterfield won Platinum. At the ESTAS 2026 awards the group won Gold for Best Local Group (2 to 5 offices) in the UK, Silver for Best Local Group (2 to 5 offices) in the UK and Best Local Letting Agency Group by Region in East Midlands, and its branches won 1 Gold, 2 Silver, 1 Bronze, 1 Best in County and 2 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2018.
