PFK reviews in Cockermouth, Keswick and Penrith

★★★★★ 5/5

Trustpilot

Brilliant!

Our experience with PFK has been nothing but brilliant, specifically Kat who has been dealing with us throughout the whole house buying process. We are first time buyers and pretty clueless when it comes to house buying. She made everything feel simple and easy, nothing was too much of an ask, we were able to view the property as many times as we liked without feeling like a hinderance. We were told buying a house would be one of the most stressful time of our lives but with Kat’s reassurance and constant communication it has been completely stress free. Can’t thank you enough!!

Rosie · 24 November 2025 · PFK Cockermouth

★★★★★ 5/5

Trustpilot

Very helpful and friendly

Jasper · 20 November 2025 · PFK Cockermouth

★★★★★ 5/5

Trustpilot

PFK Penrith were fantastic to deal with…

PFK Penrith were fantastic to deal with throughout our purchase. Accommodating with viewing times and always available to answer questions we had, the ease of communicating continued through the negotiations to a successful purchase and subsequent requests for survey thereafter. In short, a joy to deal with!

Doing · 20 November 2025 · PFK Cockermouth

★★★★★ 5/5

Trustpilot

The pfk estate agents in Penrith were…

The pfk estate agents in Penrith were fantastic! Rebecca was absolutely brilliant, very knowledgeable and trustworthy, even though she was the sellers agent she helped me whenever I rang I was the buyer! I would definitely recommend PFK estate agents.

Lisa · 19 November 2025 · PFK Cockermouth

★★★★★ 5/5

Google

PFK were kind , helpful and supportive through the whole experience . Good advice was given and all viewings were conducted by them . They made everything go very smoothly and I have been so grateful for all their help

Helen · 13 October 2025 · PFK Cockermouth

★★★★★ 5/5

Google

Brilliant estate agency couldn’t fault them at all very helpful and couldn’t of done anymore for us always there when we phone or emailed thank you very much again

Ellie · 13 October 2025 · PFK Cockermouth

★★★★★ 5/5

Trustpilot

Good company when the sale is tricky

We had a long and difficult sale of our property in the Lakes with the sale falling through once at the last minute. Chris and the team at the Keswick office did their best to keep the subsequent sale moving, chasing sluggish solicitors, facilitating the eventual sale and keeping us informed throughout. I think they were as pleased as we were when it eventually went through..

Mr · 23 September 2025 · PFK Keswick

★★★★★ 5/5

Google

Charlie Shaw guided us so expertly and reassuringly through the whole sales process of our parents’ home. Charlie and Lesley (Waugh) responded promptly to any questions and kept us well …

Mark · 16 September 2025 · PFK Cockermouth

★★★★★ 5/5

Google

Although Charlie was acting for the seller, he was always available to answer any queries and liaise between the 2 of us in a timely manner which enabled a complex purchase to go through smoothly. …

Barry · 16 September 2025 · PFK Cockermouth

★★★★★ 5/5

Google

First Class Service from PFK. Julie was on the ball throughout the whole process. Kept us informed of everything going on. Could not have done it without. Thank you

Jill · 13 September 2025 · PFK Cockermouth

★★★★★ 5/5

Google

Throughout our house buying process Charlie @ PFK was professional, friendly, communicative, courteous & very patient with us ! Our own buyers caused unnecessary delays that impacted on Charlie’s clients (our vendors) but he never once got …

David · 16 August 2025 · PFK Cockermouth

★★★★★ 5/5

Google

I often speak with Charlie about property and the local market, he has a wealth of knowledge about the areas in West Cumbria. He approaches buying and selling with a highly professional yet very approachable and friendly manner, making the whole process feel much more straightforward and less stressful.

Tom · 15 July 2025 · PFK Cockermouth

★★★★★ 5/5

Google

We recently sold our house through PKF and worked with Charlie, who was brilliant from start to finish. He was professional, approachable, and always on the ball. When things started to go quiet with the solicitors and the chain, Charlie …

Mike · 16 June 2025 · PFK Cockermouth

★★★★★ 4/5

Google

The sales process and quality of the published materials was excellent with regular contact from the PFK team to keep us informed throughout. A professional service from start to finish. However, a very quick sale prevents us from knowing how good PFK would have been had the going got tough, hence only 4 stars

David · 28 May 2025 · PFK Cockermouth

★★★★★ 1/5

Google

Rating only, no written review.

John · 12 May 2025 · PFK Cockermouth

★★★★★ 5/5

Google

We had a very positive experience with PFK who were excellent at keeping us informed every step of the way of our purchase. Thank you especially to Julie who was so lovely and helpful. I'd have no hesitation in dealing with them again in the future.

P · 20 April 2025 · PFK Cockermouth

★★★★★ 4/5

Google

Nothing has been too much trouble from all the staff. If anyone wants to know what helpful means go to PFK Estate Agency

Helen · 20 March 2025 · PFK Cockermouth

★★★★★ 1/5

Trustpilot

How does PKF employ such a person?

Called PFK offices in Cockermouth for an appointment to Value our Property. We were booked in a week later for the 26th February 2025. A Mr. M. Hewitt arrived slightly late and breezed in with no portfolio or note pad. Had a brief look around the house and Gardens and then sat down onto our Settee to tell me the that the valuation was approximately £60-80 K below a correct value.

Richard · 3 March 2025 · PFK Keswick

★★★★★ 2/5

Trustpilot

Not as expected…

Initial contact and eventual comms - ok. Hence 2 stars. Viewed a property, submitted an offer (a lot lower than the asking given work required and amount of time already on market), received no feedback. Chased to be told vendors were considering options, only to see the price reduced (again), without any revisit to my initial offer to negotiate. Personally, I wouldn’t sell via PFK after this experience.

Mark · 23 January 2025 · PFK Cockermouth

★★★★★ 5/5

Google

A 5* service from Charlie Shaw at PFK. Charlie went above and beyond time and time again. Thank you Charlie for your patience, professionalism and knowledge during our sometimes stressful sale.

HELEN · 22 December 2024 · PFK Cockermouth

★★★★★ 5/5

Google

PFK and in particular Julie and Charlie in the Cockermouth office have been very proactive in my property sale and search for somewhere new. Always quick to respond to any and all queries no matter how trivial. Thanks

Matt · 22 December 2024 · PFK Cockermouth

★★★★★ 5/5

Google

I am very happy with their service. My house was sold within 3 months for the exactly asking price. Photos of the house were very professional and interaction with an agent very pleasant. Definitely recommend this agency. Thank you!

Anna · 15 December 2024 · PFK Cockermouth

★★★★★ 5/5

Google

Great service from start to finish, Julie was amazing and constantly keeping us updated throughout the sale and always there to answer any questions. Would highly recommend PFK for selling your property

Kerry · 3 December 2024 · PFK Cockermouth

★★★★★ 5/5

Trustpilot

I'm very happy with PFK!

PFK were absolutely great - getting the house onto the market quickly, doing an excellent job with the property details, managing and attending viewings and securing a good sale for us remarkably quickly. Julie, Charlie and Lesley were great to deal with and always responded quickly.

Carolyn · 13 November 2024 · PFK Keswick