Trusted Agent profile
★★★★★
792 reviews across 4 offices and 2 platforms
Peter Clarke and Co has four offices, in Wellesbourne, Leamington Spa, Stratford-Upon-Avon and Chipping Campden. Together they have 792 reviews on two platforms, rated 4.7 out of 5 overall.
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Peter Clarke and Co's four offices, most reviewed first. Each has its own page.
Peter Clarke and Co and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleWe would like to thank Vivienne in particular for her support throughout the process of buying our first home. She went above and beyond and kept in touch throughout the months of wait. She is professional and was very prompt at sorting things when they need sorting. She was fantastic at communicating between us and the other party involved. Over all, a good experience.
Thank you so much for your wonderful review!
5/5
GoogleExcellent service from a committed team over many months.
Thank you Mr Robinson!
5/5
GoogleI knew the sale of my parents bungalow was going to be a sensitive, sad time for me as my father had only recently passed away. Mark, Harry and Viv were all so kind and made the whole experience so much more bearable for me. Their advice was well received throughout the whole process and nothing was too much trouble, they kept me on track when my mind was all over the place and advised me every step of the way. The sale was seamless and I will never forget their empathy and their professionalism, together with their warmth and kindness either meeting them face to face or on the phone. A great team and I will certainly use them again if and when we decide to move house. A big heartfelt thank you to all three of you.
Thank you for spending the time to send such a lovely review at this difficult time. Very best wishes from all at Peter Clarke.
1/5
GoogleRating only, no written review.
5/5
GoogleGreat service from Peter Clarke from start to finish. They have answered all my queries straight away and helped to progress the purchase in very quick timing. Thank you to Viv for her great customer service!
Thank you for your review!
5/5
GoogleEveryone at Peter Clarke are amazing and have provided us with the best service. We are extremely happy with the way our enquiries were handled and we would highly recommend them! We look forward to working with you guys again! Thank you!
5/5
GoogleGreat service! Mark and Harry did an excellent job of following through on the sale, keeping us informed throughout the process and despite some challenges along the way. Would definitely use them again.
Thank you Mr Wright!
5/5
GooglePeter Clarke in Wellesbourne handled the sale of my father’s bungalow, and it was a pleasure to deal with Harry and Mark, who were both extremely efficient and helpful. Responses to my calls and emails were prompt, and I was kept fully informed throughout with the progress of the sale. They worked hard liaising with buyers, solicitors and the other agents in the chain to achieve the planned completion date, despite challenges along the way! I wouldn’t hesitate to recommend them.
5/5
TrustpilotSelling my flat
Having been assisted by both the lettings dept and the sales team of Peter Clarke in Stratford upon Avon over the last 7 years, I can confirm that both operate in an efficient and professional manner. Thanks to Harriet Thomas most recently for her attention to detail and reassurance during the sale process.
Thank you for your review Mrs Hartland
1/5
GoogleRating only, no written review.
We are sorry to see your review. We don’t appear to have a record to say we have been in contact with you and we would like to know more as we take customer service very seriously. Please do contact me on barney@peterclarke.co.uk Thank you.
5/5
GoogleGreat staff, honest advice, good result - can’t ask for more.
Thank you for your review
5/5
GoogleFantastic team friendly, approachable, responsive and very efficient!
Thank you for your excellent review!
5/5
GoogleA very quick and easy sale, entirely trouble-free. Staff were always available to answer any questions and to provide timely updates.
Thank you for your review!
5/5
GoogleEllie and her team were fantastic throughout the process of selling my house - friendly, professional and efficient - I would recommend them highly!
Thank you for your great review!
5/5
GoogleThe best estate agent I have ever dealt with. The whole team are highly professional, polite, helpful at all times, responsive to queries. They went the extra mile to help us with queries along the way. We just can't fault them and want to say a massive "THANK YOU".
Thank you for your fantastic review!
5/5
TrustpilotWe can highly recommend Peter Clarke at…
We can highly recommend Peter Clarke at the leamington office, excellent service throughout our process of purchasing, always extremely helpful and efficient! Thank you to all of you! Larissa
Thank you Larissa!
5/5
TrustpilotVery Helpful and Professional
Very helpful people and very professional. PC were the selling agents for the property we bought in Leamington Spa. I'd be better to use them if future, should we wish to sell.
Great to hear, thank you John.
1/5
TrustpilotI wouldn’t recommend Peter Clarke based…
I wouldn’t recommend Peter Clarke based on the service I received from the Stratford upon Avon branch in particular Kerry and Harriet.Firstly, we were told that all viewings would be done on one or a couple of days. This did not happen, all the viewings were scattered as and when it suited those who viewed. They did not take into consideration that we are both working full time from home, and this was not always practical.On one of the viewing we were not home so asked that Kerry would hold on to the keys and put them through the letterbox when done. She held onto our keys for a week and we had to call the office to be told they would be dropped off but they were not dropped off until a further chaser.Once we had sold, we were being called and emailed on a daily basis with regards to updates relating to matters being out of our control. Having found a buyer for our house they had set very unrealistic timescales to appease the buyers this was under two months. For any buyer this would have been the dream… and as such the buyers rightly so kept pushing for everything to be expedited.We were specifically advised by Kerry to contact our management company ourselves in order to obtain a management pack as she advised that doing this ourselves would ‘speed up’ the process. As per her instruction we contacted the management company who were unable to liaise with us directly due to this being a matter that needed to be dealt with by the solicitor. As a result of the incorrect information, we endured over a month of constant calls and emails both from Harriet and Kerry asking what progress had been made with the management company. It even got to a point where Kerry pretended to be my partner to contact the management company herself. After a whole month had passed and no progress, I contacted my solicitor to advise that we are still waiting for the management pack, she made contact with the management company and within a day she was in receipt of the management pack because the request had to come from the solicitor. If we hadn’t been incorrectly advised in the first instance, we would have saved a lot of hassle.We had a lot of calls and emails from them all in a chasing nature for the sole interest of the buyer, it genuinely felt like we were not their client who would have been paying for their service and the buyer was!As a result of this our sale had fallen through and subsequently, we were not able to fulfil the purchase of our new home. We were left quite upset by the whole experience but they didn’t really care… once we were told the sale had fallen through they didn’t bother contacting us again until over a week later to ask if we wanted to relist our house again.
Thank you for your review. I am sorry to hear were unhappy with our service. In response to your comments, we did try to fit viewings around you however this isn’t always possible if viewers can’t make those times.We advised you of the buyers timescales before accepting the offer which you did not have to accept. I know my colleagues will have and always try hard to chase through all of our sales, we have dealt with many sales in the area and from experience there is a specific process in which the managing agent asks how a pack is to be ordered, which is normally always by the vendor. Your solicitor had been copied into communication to ensure they were aware on what was happening and I know we have offered you the best advice.I am very sorry you feel we didn’t care as customer service is extremely important to us, if you would like to discuss this further please do contact me on barney@peterclarke.co.uk 01789 415444 option 2.
5/5
GoogleExcellent service from a committed team over many months.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Mr Robinson!
5/5
GoogleI would like to thank Matthew and his team for their help in selling my house. I have known Matt as a friend for almost 20 years and had reservations about working with a friend. No need to worry from start to finish 100% professional both with myself and the Buyer. In what can be a stressful time he communicated to the highest level and standard. If you are thinking of selling your house please call Matt!PositiveProfessionalism
Thank you for your kind words Tommy, its been an absolute pleasure doing business with you.
1/5
TrustpilotAbsolutely disgusted with their basic…
Absolutely disgusted with their basic lack of morals! As a cash buyer who wanted to view a property I was informed there was no availability to show myself and my partner around a vacant property and would need to wait one week!Guess what… despite being told I could not view the property any sooner, the property was viewed by someone else and an offer on the property accepted! Interestingly the so called manager of this shambolic estate agents was ‘unavailable’ to talk to me or call me back.Vendor beware is all I can say as they certainly do not act on the best interests of the vendor and I’m so glad I have a scrupulous estate agent.
I am sorry you feel this way Sally. As discussed with you on the phone, we made our clients aware of your interest but they decided they wanted to keep the agreement they had already made, and therefore declined your viewing request.If you would like to discuss any further please contact me at the office. Jon Joy
5/5
TrustpilotRobin & Margaret Morris - House Sale
Thank you Mark & Harry at the Wellesbourne Office for your very professional help during our successful house sale. During the process we were always confident we could rely on you to be available and attentive at all times. We are sure that the service you gave us was second to none.Many many thanks Margaret & Robin Morris
Thank you very much.
5/5
TrustpilotExcellent and competent service
I would have no hesitation in recommending the Leamington Office of Peter Clarke Estate Agents.Matthew was extremely polite and helpful in showing several properties to me.Renee also deserves a huge thank you for all her assistance, advice and kindness through the sometimes difficult stages of my purchase.Monica B
Thank you so much for your kind review. We wish you luck in your new home.
5/5
TrustpilotDream transaction …
Sale completed in just over three months from initial instructions.Renée from the Leamington Branch has been amazing - efficient, knowledgeable and a great communicator.Thank you so muchThoroughly recommended
Thank you very much for your review. It was a pleasure to do business with you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Wellesbourne has the most, with 559 reviews rated 4.7 out of 5, followed by Leamington Spa with 544.
The four Peter Clarke and Co offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, West Midlands. The group and its branches have also won 1 other industry award since 2019.
