Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotVery Professional and communicative
Used Peter Clarke Estate Agents to sell my late mothers property, they were very understanding of of our situation. We were regularly kept up to date with the process of the sale of the property. The whole team at the Leamington Spa Office were professional and efficient, the sale went smoothly and quickly with out any issues. Would recommend using these professional people. A very big thank you to all the team at the Leamington office.
Stephen · 20 February 2023 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Thank you for your kind words Mr Gough, we were all happy to be able to assist you in the sale of your late mothers home. We wish you and your family all the very best and thank you for the business.
★★★★★ 5/5
TrustpilotKerry and Sara at the Wellesbourne…
Kerry and Sara at the Wellesbourne office were first class. Efficient and professional.
Zara · 11 February 2023 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Thank you for your reviews this is great to hear!
★★★★★ 1/5
TrustpilotMake sure you check your legal packs…
Make sure you check your legal packs especially around boundaries on new properties. The implications of our experience took 2 years to sort and thousands of pounds.
Adrian · 3 February 2023 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Dear Mr Blackburn, we are sorry to hear of your experience when buying a new build property. As selling agents we are not responsible for sorting out boundaries as this would be the responsiblity of your Solicitor prior to exchange of contracts. However, if we can help in anyway please feel free to contact us on 01926 870145
★★★★★ 5/5
TrustpilotRenee did a great job helping us…
Renee did a great job helping us purchase our home through Peter Clarke & Co.
Tristan · 1 February 2023 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Thank you for your kind review, we hope that you are very happy in your new home.
★★★★★ 1/5
TrustpilotLandlords be aware if your renting out
Landlords be aware. Promise the world but deliver tenants not fit for your property's. If your property is in a nice area don't use these clowns. Numerous complaints within a week and ongoing for months yet no action. So surrounding residents not happy with tenants from day 1.A so called agent ( Mr M Scott) promises to act but nothing 0% action taken. Looking at property will need doing up again within a year**reply to Michael Scott Nearly a year you've been " speaking " to them, clearly works well.And no I certainly wouldn't be a client of yourselves as the 38 houses I look after we use estate agents who make sure we don't get tenants like this.And communication is key something you certainly don't master by ignoring people
Hans · 20 January 2023 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Dear Mr HagleyI am aware that you are not a client of Peter Clarke but live close to a property managed by Peter Clarke. I have received complaints from you previously and on each occasion have spoken with the tenants and received assurances. As you know, the tenants have offered to have a conversation with whoever the complaints are, in an effort to resolve the situation but this is something you do not wish to do.As agents for the property our power to intervene are extremely limited but I will speak to the tenants again and explain your comments. Michael Scott
★★★★★ 5/5
TrustpilotHighly recommend
From start to finish the service was terrific, the whole team were very helpful could not fault.
Michelle · 6 December 2022 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Thank you Michelle, we are pleased the property sold and the sale completed quickly.
★★★★★ 5/5
TrustpilotFantastic!
Fantastic service from Renee and all the team at Leamington Spa. Professional, caring and respectful thoughtout the sale of my parents home from beginning to end. My Father moved to a Nursing Home and Renee made sure the sale of the house went as smoothly as possible. A difficult situation for the family was made so much easier knowing that Renee was tying up all the loose ends to make sure the sale ran smoothly for us. Cannot recommend this Estate Agents highly enough. Thankyou!
Mr · 19 November 2022 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Thank you very much for your kind review, much appreciated.
★★★★★ 5/5
TrustpilotExcellent service as always brilliant…
Excellent service as always brilliant at keeping in touch sale went very smoothly highly recommend
Lorenzo · 10 November 2022 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Thank you Lorenzo!
★★★★★ 5/5
TrustpilotHouse sale
The whole team were professional and efficient. They responded quickly to my queries and kept in touch throughout the sale. It was more complicated as I was selling the house for my mother who had moved into a care home but they made my experience much better than I had anticipated.
Vanessa · 7 November 2022 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Thank you very much for your review!
★★★★★ 5/5
TrustpilotWe have just completed the purchase of…
We have just completed the purchase of a property in Shipston on Stour and we cannot speak highly enough of our dealings with Sally, Kim and Sophie in the Shipston office. They have been very pleasant to deal with and helpful, efficient and open at all stages of the process. Very professional.
Bob · 3 November 2022 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Thank you Mr Griffiths
★★★★★ 5/5
TrustpilotRenee the ultimate professional
I recently used Peter Clarke to assist in the sale of my property.After the initial contact, my file was passed too Renee to bring the chain together, this was a challenging chain consisting of five parties. Renee worked extremely hard to get all parties to exchange, where others in the process seemed to just sit back.Renee was the ultimate professional and even kept me updated on days she was away from the office. She is a real credit to Peter ClarkeI would defiantly use Peter Clarke again, if Renee was managing my sale.
Customer · 26 October 2022 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Thank you very much for your kind review. The Team at Peter Clarke wish you luck when you complete on your onward purchase.
★★★★★ 5/5
TrustpilotGiles and the team were brilliant
Giles and the team were brilliant! Kept me in the loop of progress and were always available to talk on the phone.
AJ · 24 October 2022 · Peter Clarke and Co Leamington Spa
Agent replied · 11 June 2024
Thank you for your review, we hope that you are very happy in your new home.
★★★★★ 1/5
GoogleReally no happy for the service, I have try send a email to ask but they don’t answer
Bc · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 16 October 2026
Dear Bianca, please accept our sincere apologies regarding this as customer service is extremely important to us. My colleagues have checked their emails and junk mail and we do not appear to have received anything from you. Please do call me on 01789 415444 option 2 or email barney@peterclarke.co.uk and I will come back to you as soon as possible. With best regards Barney Smith, Partner.
★★★★★ 1/5
GoogleRating only, no written review.
Louise's · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
★★★★★ 5/5
GoogleVery good, professional service, very happy.
Michael · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 14 June 2024
Thank you for your review Mr Clark!
★★★★★ 5/5
GoogleGreat rapport with Barney. Having a completions team (Melanie & co) has made a great difference in how smoothly things go through and prevents each solicitor blaming each other for delays.
Karen · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 14 June 2024
Thank you so much for your great review! We hope the move goes well.
★★★★★ 5/5
GoogleI would like to thank all those at Peter Clarke who helped me through the process of selling my house, and in particular, Barney who gave me an honest appraisal and steered me through the process. I never felt under pressure in making decisions and all done with good advice and good humour.
Janet · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 14 June 2024
Thank you Mrs Lane, it was a pleasure dealing with you too!
★★★★★ 5/5
GoogleThroughout the entire sales process, Peter Clarke has been excellent. The team is extremely professional and efficient. I was regularly and clearly updated on all matters throughout the sales process. I would highly recommend Peter Clarke.
G · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 14 June 2024
Thank you for your excellent review!
★★★★★ 5/5
GoogleThe company acted for us in the selling of the property, they were always punctual and completed work to agreed deadlines. Our agent was professional and his experience really counted in supporting what proved to be a difficult sale. He was proactive and liaised effectively between buyer and seller.
We were very happy with the service we received and would be happy to recommend them to anyone else.
Mark · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 14 June 2024
Thank you for your review!
★★★★★ 5/5
GoogleExcellent service throughout our buying process.Camilla was a pleasure to deal with and crucial to us finding our perfect house.Melanie was the epitome of calm composure to see our purchase through to completion and I would have no hesitation in recommending the Peter Clarke team in Stratford upon Avon.
Kevin & Julie Redmond
Kevin · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 14 June 2024
Thank you for your wonderful review!
★★★★★ 5/5
GoogleWe recently sold our house with Peter Clarke, the team have been professional, friendly and really helpful. We felt well informed throughout the entire process and they have helped to make sure that our sale goes through in the agreed timescales
Anna · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 14 June 2024
Many thanks!
★★★★★ 5/5
GoogleWe had a great experience renting a property for nearly 2 years via Peter Clarke Stratford upon Avon. We found Ella in particular and all other staff as well at Peter Clarke as professional, courteous, and responsive to all our tenancy requirements.
Thank you for everything and all the best!
Asad · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 14 June 2024
Thank you so much for your review!
★★★★★ 5/5
GoogleAbsolutely excellent throughout an often fraught two year process. What stood out was how even when I had marketed with other local and online agents, and especially when I was having jitters while selling with PC, Jonathan Joy was unfailingly helpful, understanding , supportive, proactive and problem-solving, and above all brilliant at his job.
Agents have a great deal to put up with from buyers (myself included!) and often have a poor reputation, and yet throughout the lengthy and complicated process, everyone was meticulously professional, absolutely lovely to deal with and always good-humoured.
Thank you all, so much, for seeing it through as Lettings' and sales' agents. I can't thank you enough.
Heidi · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 14 June 2024
Thank you for your review. Great to reach a successful conclusion too!
★★★★★ 1/5
GoogleI wouldn’t recommend Peter Clarke based on the service I received from the Stratford upon Avon branch in particular Kerry and Harriet.
Firstly, we were told that all viewings would be done on one or a couple of days. This did not happen, all the viewings were scattered as and when it suited those who viewed. They did not take into consideration that we are both working full time from home, and this was not always practical.
On one of the viewing we were not home so asked that Kerry would hold on to the keys and put them through the letterbox when done. She held onto our keys for a week and we had to call the office to be told they would be dropped off but they were not dropped off until a further chaser.
Once we had sold, we were being called and emailed on a daily basis with regards to updates relating to matters being out of our control. Having found a buyer for our house they had set very unrealistic timescales to appease the buyers this was under two months. For any buyer this would have been the dream… and as such the buyers rightly so kept pushing for everything to be expedited.
We were specifically advised by Kerry to contact our management company ourselves in order to obtain a management pack as she advised that doing this ourselves would ‘speed up’ the process. As per her instruction we contacted the management company who were unable to liaise with us directly due to this being a matter that needed to be dealt with by the solicitor. As a result of the incorrect information, we endured over a month of constant calls and emails both from Harriet and Kerry asking what progress had been made with the management company. It even got to a point where Kerry pretended to be my partner to contact the management company herself. After a whole month had passed and no progress, I contacted my solicitor to advise that we are still waiting for the management pack, she made contact with the management company and within a day she was in receipt of the management pack because the request had to come from the solicitor. If we hadn’t been incorrectly advised in the first instance, we would have saved a lot of hassle.
We had a lot of calls and emails from them all in a chasing nature for the sole interest of the buyer, it genuinely felt like we were not their client who would have been paying for their service and the buyer was!
As a result of this our sale had fallen through and subsequently, we were not able to fulfil the purchase of our new home. We were left quite upset by the whole experience but they didn’t really care… once we were told the sale had fallen through they didn’t bother contacting us again until over a week later to ask if we wanted to relist our house again.
M · 16 October 2022 · Peter Clarke and Co Stratford-Upon-Avon
Agent replied · 14 June 2024
Thank you for your review. I am sorry to hear were unhappy with our service. In response to your comments, we did try to fit viewings around you however this isn’t always possible if viewers can’t make those times.
We advised you of the buyers timescales before accepting the offer which you did not have to accept. I know my colleagues will have and always try hard to chase through all of our sales, we have dealt with many sales in the area and from experience there is a specific process in which the managing agent asks how a pack is to be ordered, which is normally always by the vendor. Your solicitor had been copied into communication to ensure they were aware on what was happening and I know we have offered you the best advice.
I am very sorry you feel we didn’t care as customer service is extremely important to us, if you would like to discuss this further please do contact me on barney@peterclarke.co.uk 01789 415444 option 2.
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