5/5
Kind and Diligent
Robin from Pedder was a dream to work with. He guided us through the logistics of moving into our first flat with kindness and diligence.
Agent replied · 24 December 2024
Thank you for your 5* review.Very best wishes,Pedder
Trusted Agent profile
★★★★★
1,391 reviews across 10 offices and 2 platforms
Pedder has 10 offices, in Southwark (two offices), Lewisham, London (six offices) and Lambeth. Together they have 1,391 reviews on two platforms, rated 4.7 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
Pedder's 10 offices, most reviewed first. Each has its own page.
Pedder is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Pedder and its branches won The Negotiator Awards in two years, most recently 2019.
Negotiator Awards winners in two years, the group and its branches: 2019, 2018.
2019 2 Bronze The Negotiator Awards 2019 winners
2018 1 Silver The Negotiator Awards 2018 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Kind and Diligent
Robin from Pedder was a dream to work with. He guided us through the logistics of moving into our first flat with kindness and diligence.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Lovely people to work with to sell your…
Lovely people to work with to sell your house. Shannon, Daniel and colleagues in Forest Hill were calm when we encountered obstacles and gave good advice. We always has lots of notice before house viewings and useful feedback.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Cansu was incredibly helpful throughout…
Cansu was incredibly helpful throughout the entire process. She was responsive, reliable, and friendly, making a potentially tricky situation much easier to navigate. Her professionalism and dedication really stood out, and I couldn’t have asked for better support. Highly recommend!
Thank you for your 5* review.Very best wishes,Pedder
5/5
My property manager
My property manager - Nora Parkes - was extremely responsive to any issue raised by me or the tenants. Any issues were dealt with quickly and efficiently and nothing was a problem for her. She is a pleasure to work with. Nora was my manager for a considerable number of years and I appreciated the continuity of contact and the fact that we could build a good working rapport.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Robin Percivaldi-Hammond went above and…
Robin Percivaldi-Hammond went above and beyond in assisting us during a difficult period with a tenant that refused to leave despite serving notice. Robin was responsive, very helpful and effective.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Cansu was an enormous help throughout a…
Cansu was an enormous help throughout a long a difficult purchase process. She fielded near-daily calls from me over several months and kept me up to date on the status of my chain until completion.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Robin was amazing
Robin was amazing. As a lot of renters will know, looking for a home is hard, and finding a good, kind and helpful agent is even harder. Luckily, Robin saved the day when I was losing all hope. I'm very grateful for how honest and efficient he was, made the process a whole lot easier and more exciting. Big asset to the company for sure.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Purchase of property in SE20
Bought my house in the Alexandra Cottages, SE20 just over a year ago through Pedder's Sydenham branch. Cansu Kilinc and her colleagues were amiable, efficient and extremely helpful throughout. Couldn't have asked for a more stress-free and pleasant process, from first enquiry to completion of the transaction. Very happy to give a five-star recommendation…
Thank you for your 5* review.Very best wishes,Pedder
5/5
Genuinely the best property experience I've ever had
I commissioned Pedder to sell my flat in Forest Hill and could not recommend them more highly. From the opening visit where Daniel Yull provided expert and constructive advice on the pricing approach, to the organisation of the sales brochure contents, to the viewing feedback and process once an offer had been accepted, their communication and service was faultless and hugely professional. They really came into their own in the journey between accepting an offer and exchanging/completing - it was a lot longer of a process than I had anticipated due to factors outside of our control, but they were fantastic at managing this, doing everything they could to be a conduit between the various parties involved, and to help keep things moving forwards as best as possible. Despite the wider general stresses of trying to sell a property, it always felt like Pedder were there to help, and find a solution where needed. I was incredibly lucky in particular to have Ben West as my agent, who was by far the best agent I've ever liaised with. He was always helpful, responsive, full of positive yet realistic counsel, and was a pleasure to have on my side. Ben’s a real asset to the agency and I’m delighted to recommend his services to others.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Recommended local estate agent
Excellent communication and advice when required. A very smooth sale.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Ben, Daniel and the team at Pedder Forest Hill were clear and helpful through the purchase of the flat. They were readily available, particularly when we hit an issue. Purchase all now complete.
Good morning Lesley, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Ben, Daniel & the team. Wising you the very best. Pedder
5/5
We had a great experience with Pedder estate agents while buying our house. Special thanks to Ben, he was extremely professional and helpful with all the queries. I would certainly use Pedder again in the future.
Good afternoon Anu, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Ben. Wising you the very best. Pedder
5/5
Mollie at Pedders Peckham offered…
Mollie at Pedders Peckham offered unfailing support throughout the process of selling my flat. She was a pleasure to work with. Particularly high marks for professionalism, communication, responsiveness, and above all for empathy. Problems were dealt with promptly, and she liaised with all parties to keep the sale process on course. A big thank Mollie for a job well done.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Thanks Pedder
We found the moving process quite stressful and there were a lot of delays. However, whenever we reached out to Pedder and, in particular, Ben, he always was available and seemed keen to help. He’d always follow up with the parties and tried to move things forward. We’ve now moved and are very happy to be in our new home. Thanks Pedder!
Thank you for your 5* review.Very best wishes,Pedder
5/5
Fantastic service
We purchased our new home through Pedder at Herne Hill. Vince was helpful and attentive throughout. His work was essential to make sure that the sale completed on a VERY compressed timescale (2 months and 2 days from offer to completion). Thank you Vince!
Thank you for your 5* review.Very best wishes,Pedder
5/5
Great service
Ben, Daniel and the team at Pedder Forest Hill were clear and helpful through the purchase of the flat. They were readily available, particularly when we hit an issue. Purchase all now complete.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Pedder Forest Hill are simply the best agents I've ever used! From putting our property on the market to the completion date, Shannon & Daniel were amazing especially dealing with our complicated chain. The lead up to exchange date was very stressful but without Shannon's expertise & guidance it would have been 1000 times worse! We definitely would use them again & highly recommend this branch...especially Shannon!!
Good afternoon Sandra, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Shannon and Dan. Wising you the very best. Pedder
5/5
Great service from Cansu
Cansu has been brilliant throughout. We used Pedder for our sale and purchase. When things started to get complicated, Cansu stepped in to help with both sides of the transaction and has gone the extra mile to follow up with issues after completion
Thank you for your 5* review.Very best wishes,Pedder
5/5
Really felt at ease with Mollie, she kept us updated through out the process, wasn't hard to get hold of (which can be one of the worst problems, in my previous experiences) and just an all round lovely girl! Thanks Mollie
5/5
Thorough, transparent and great communication. Recommend Robin for flat renting :)
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
Highly recommend Pedder, West Norwood. Josh Birkett was exceptional in managing the sale of our flat. He was extremely responsive, supportive and honest. It was a hard journey, with a big chain, and Josh, alongside Josh Doel supported us to ensure we sold our flat. Thank you for everything.
Good morning, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Josh and the team. Very best wishes, Pedder
5/5
Great service from Mollie
Really felt at ease with Mollie, she kept us updated through out the process, wasn't hard to get hold of (which can be one of the worst problems, in my previous experiences) and just an all round lovely girl! Thanks Mollie
Thank you for your 5* review.Very best wishes,Pedder
1/5
We have just finished the tenancy with Pedder Dulwich Village and they seem to be heavily favouring landlords for checkout deposit process. We paid for an expensive professional end of tenancy clean but pedder inventory clerk reported such minor issues that it looked hilarious to even notice it. Similarly, they didn't take normal wear and tear into account and Pedder just asked me to talk directly to the landlord for deposit negotiations instead of looking to propose and release the deposit. It sounds a big pain to get the deposit back. I would refrain from taking a property again from Pedder and suggest them to be practical so that people have a smooth experience.
5/5
Ben and his colleagues, Daniel and Basak, did a fantastic job. I contacted them to arrange a property valuation, and within a few days, my property was listed. Ben and his team kept me informed throughout the viewing process, and they managed to secure a buyer in less than two weeks. The communication with Pedder was very smooth. I highly recommend their services.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Herne Hill has the most, with 498 reviews rated 4.8 out of 5, followed by Lewisham with 478.
The 10 Pedder offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2018.