Trusted Agent profile

Pearsons estate agents in Southampton, Romsey, Fareham and 2 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

572 reviews across 6 offices and 3 platforms

Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

557

Reviews on Google

All 6 offices

Facebook logo

5.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

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Our offices

Pearsons's six offices, most reviewed first. Each has its own page.

Awards

Industry awards

Pearsons and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2020, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

Reviews on Google

Showing 554 reviews on Google only. Show every review

5/5

Google

Thank you so much to Claire for her amazing service. We sold our house with Pearsons and I feel we had a fantastic experience. Claire was really responsive and helpful, she kept in touch with me throughout the process and make everything a little less stressful! Many thanks to Claire. (From Isobel Clark)PositiveResponsiveness, Professionalism

Bella Β· 20 June 2021 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello Bella. Thank you for leaving us a review and for your feedback. We are delighted you are pleased with our service and it was a pleasure selling your home. Great to hear you were pleased with how Claire dealt with your sale. Best wishes from all the team at Pearsons in Fareham

3/5

Google

I didn't go there πŸ€·β€β™‚οΈ …

Khurram Β· 20 June 2021 Β· Pearsons Southampton (62 High Street)

Agent replied Β· 19 June 2024

Hello Khurram. Thank you for leaving us a review. Did you use our services? Best wishes from Pearsons in West End Southampton

5/5

Google

Rating only, no written review.

Martin Β· 16 June 2021 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Martin. Thank you for leaving us a 5 star review. Best wishes from the Pearsons team in Romsey

5/5

Google

Rating only, no written review.

Tony Β· 16 June 2021 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Tony. Thank you for leaving is a 5 star rating. Best wishes from the Pearsons team in Romsey

4/5

Google

Rating only, no written review.

Jo Β· 16 June 2021 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Jo. Thank you for leaving us a rating. Kind regards from Paul and the team at Pearsons in Romsey

5/5

Google

Excellent service at every stage of the sale of my house in RomseyPositiveResponsiveness, Quality, Professionalism, Value

Stella Β· 16 June 2021 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Stella. Thank you for you review and comments. We are delighted you are pleased with our service. Best wishes from the team at Pearsons in Romsey

5/5

Google

Karin did a brilliant job managing a difficult chain to achieve the result we all wanted.

Nigel Β· 16 June 2021 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Nigel. Thank you for leaving us a review and for your kind feedback. We are delighted you are happy with our service. Best wishes from the Pearsons team in Romsey

5/5

Google

Based on viewings as cannot comment further at this current time; very happy with response of how quick they arrange viewings and Heather who showed us round is a very personable person and that is what made great first impression. Hopefully (fingers crossed) Pearson's have the property I am looking for ;)PositiveResponsiveness

Mary Β· 16 June 2021 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Mary. Thank you for your review and comments. We are delighted you are happy with our services. We hope to find your ideal property soon. Best wishes from all the team at Pearsons in Romsey

5/5

Google

We had a viewing with Matt from Pearsons on Monday afternoon. He was very professional and well informed about the flat we viewed as well as the wider building, relevant service charges, local car parking and potential development nearby. He also obtained some further information for us and let us know the results both after hours. Thanks Matt and well done.PositiveProfessionalism

Alan Β· 16 June 2021 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Alan. Thank you for your review and comments. We are delighted you are happy with our service, in particular from Matt. Best wishes from all the team at Pearsons in Romsey

5/5

Google

From start to end of what proved to be a long and difficult chain for our sale and purchase, Pearsons could not be faulted. Paul provided extremely helpful advice; Matt was superb in arranging and conducting viewings and Karin acting as a sales progressor was an absolute star. We were delighted with all aspects of the service and wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Tony Β· 16 June 2021 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Tony. Thank you for leaving us a review and for your feedback. We are delighted you are happy with our sales service and progression of the sale through to completion. Thanks again and best wishes from all the team at Pearsons in Romsey

5/5

Google

Pearson's acted for the buyer of our house although it felt like they were being paid by us, given the awesome service we received! Karin was just brilliant in how proactively she managed the chain and I doubt we could have reached completion without her. She was highly professional, friendly and supportive and I would definitely recommend. Thanks Karin!PositiveResponsiveness, Quality, Professionalism

Chris Β· 16 June 2021 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Chris. Thank you for leaving us a review. We are delighted you are happy with our services. Best wishes from the team at Pearsons in Romsey.

5/5

Google

Rating only, no written review.

Chantelle Β· 23 October 2020 Β· Pearsons Havant

Agent replied Β· 22 October 2024

Hi Chantelle, many thanks for your 5 star rating . Best wishes from the Pearsons Team in Havant

5/5

Google

Rating only, no written review.

Ian Β· 23 October 2020 Β· Pearsons Havant

Agent replied Β· 22 October 2024

Hello Ian, thank you for leaving us a 5 star rating - we are delighted you are pleased with our service. Best wishes from the Pearsons Team in Havant

5/5

Google

Quick, professional service

Helen Β· 23 October 2020 Β· Pearsons Havant

Agent replied Β· 22 October 2024

Hello Helen, thank you for your rating and kind comments. Best wishes from the Pearsons Team in Havant

5/5

Google

Friendly and very helpful agents

Marius Β· 23 October 2020 Β· Pearsons Havant

Agent replied Β· 22 October 2024

Many thanks for your 5 star review and kind comments. Best wishes from the Pearsons Team in Havant

4/5

Google

A good selection of local properties for sale

Elaina Β· 23 October 2020 Β· Pearsons Havant

Agent replied Β· 22 October 2024

Hi Elaina, many thanks for your 5 star review and best wishes from Havant office

5/5

Google

Great service and extremely professional in their explanation and work!

Marco Β· 23 October 2020 Β· Pearsons Havant

Agent replied Β· 22 October 2024

Hello Marco, thank you for taking the time to leave us a review and for your feedback. Best wishes from the Pearsons Team in Havant

5/5

Google

Brilliant service! Kept me in the loop with everything when my solicitors failed to do so. Many thanks 😁 …

Holly Β· 12 October 2020 Β· Pearsons Bishops Waltham

Agent replied Β· 14 June 2024

Hello Holly, Thank you for your review and we are delighted you are pleased with our services. Best wishes for the future from Debbie and the team at Pearsons

5/5

Google

Fantastic experience with this letting agency.PositiveQuality

Lee Β· 26 August 2020 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Thank you for the great review, we were pleased that we were able to find you somewhere and that the whole process went through as a very quick transaction. We would like to wish you well together in your new home from all the Team at Pearsons

5/5

Google

By far the best estate agent in the area. Showed determination and creativity to secure my sale. Thank you to all of the staff. I will and have recommended to friends and family!PositiveResponsiveness

David Β· 26 August 2020 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hi David Thanks very much for your 5 star review. All the team were delighted with the result and your kind words are much appreciated. My very best wishes Jeremy.

5/5

Google

Rating only, no written review.

Bola Β· 25 August 2020 Β· Pearsons Southampton (58 London Road)

Agent replied Β· 24 August 2024

Many thanks for taking the time to give us a 5 star review and best wishes from the Pearsons team in Southampton

5/5

Google

Rating only, no written review.

Jon Β· 25 August 2020 Β· Pearsons Southampton (58 London Road)

Agent replied Β· 24 August 2024

Thank you for your five star rating - it is appreciated. Best wishes from Pearsons in Southampton

5/5

Google

Rating only, no written review.

Katie Β· 25 August 2020 Β· Pearsons Southampton (58 London Road)

Agent replied Β· 24 August 2024

Hell Katie, thank you for taking the time to leave a 5 star rating for us. Best wishes from the Pearsons Team in London Road

1/5

Google

No response to emails, after phoning the branch to ask to view a property that had just come on the market they couldn’t arrange a viewing for 5 days 😳. Pretty poor customer service. …

Morgan Β· 25 August 2020 Β· Pearsons Southampton (58 London Road)

Agent replied Β· 24 August 2024

We have investigated your particular comments and have no record of any email being received by our offices requesting a viewing from yourself. On a general note we are currently receiving an extraordinarily high level of demand for all of our services and in many circumstances the availability to view can be governed by the sellers or landlords instructions. In addition we are also operating in accordance with government guidelines requiring us to observe various protocols to restrict the potential spread of the COVID, 19 virus. In practical terms this means that viewing appointments times are increased which can also impact the number of appointments we are able to conduct. The safety of our clients, customers and staff is paramount. If you would like to contact our offices directly then we would be pleased to investigate this matter for you in more detail.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Pearsons

Which Pearsons office has the most reviews?

Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.

Where are the Pearsons offices?

The six Pearsons offices, by town:

Has Pearsons won any awards?

Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 1 other industry award since 2018.

Reviews may appear on more than one platform.

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