5/5
Rating only, no written review.
Agent replied Β· 24 August 2024
Thank you Brian for your 5* review. Best wishes from all the team at Pearsons Southampton

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572 reviews across 6 offices and 3 platforms
Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.
557
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
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Pearsons's six offices, most reviewed first. Each has its own page.
Showing 554 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you Brian for your 5* review. Best wishes from all the team at Pearsons Southampton
5/5
Top service from Katie and the lettings team. Fees are similar with other agencies, but they make it much more about the landlord/tenant than just the £££ π β¦
Hello Dave. Thank you for leaving us a review and for your feedback. It was a pleasure dealing with your letting and we are delighted you are pleased with our services. Best wishes from all the Lettings Team at Pearsons in Southampton
5/5
Can't fault the team at Pearsons. They worked tirelessly to sell our property and kept us informed at every step of the way.
Hello Michelle. Thank you for leaving us a review and for the instructions to sell your property. We are delighted to hear you are pleased with our services and it was a pleasure dealing with you. Best wishes from all the team at Pearsons in Southampton
1/5
Yesterday they showed me the flat and the agent told me that if I wanted it I should write an email, which I did yesterday and I call today by phone and they didn't answer me, I see that the flat already appears rented. You are an agency of cheats and irresponsible
Hello Carmen, We are sorry to note your review and this is not the level of service that we would expect to provide to prospective tenants. We are seeing high levels of viewing requests at the moment and arrangements can sometimes go wrong. We are sorry you are disappointed with our service. If you would like us to look into this further please email us at hq@pearsons.com
5/5
We have nothing but praise for all the staff at west end branch, especially David and Terry for there support through out our sale, and there polite manor which made our life a lot more comfortable. We would recommend PEARSONS to anyone for there professional work
Hello Heather. Thank you for leaving us a review and for your kind comments. it was a pleasure dealing with the sale of your property and we are delighted you are pleased with our service. Best wishes from all the team at Pearsons
1/5
Shockingly bad, very interested in a property but after our first viewing was cancelled, apparently at the request of the vendor, no one turned up for our subsequent appointment to view. Following a phone call we were offered what amounted to excuses that frankly insulted our intelligence with what barely passed as an apology. No attempt to rearrange the viewing.
Hello Steve, We are sorry to note your review and this is not the level of service that we would expect to provide to prospective purchasers. We are seeing high levels of viewing requests at the moment and arrangements can sometimes go wrong. We are sorry you are disappointed with our service. If you would like us to look into this further please email us at hq@pearsons.com
5/5
Pearsons were the agents for a property I was purchasing. Their service was exemplary. I was always kept updated (thanks Gina) and they were instrumental to moving the purchase through swiftly. Highly recommended.
Hello Jeremy. Thank you for leaving us a review and for your kind comments. We are delighted to hear you are pleased with our services in respect of your property purchase, Many thanks also for the recommendation. Best wishes from all the team at Pearsons in Southampton
5/5
We bought a house through Pearsons and were shown different properties by Simon Dawson. Simon was always kind and helpful with the different properties, and felt he had a clear understanding of what we were looking for as well, making the experience of house viewing a lot more comfortable and easy. We decided tobuy a house during the pandemic and the lockdown, and Pearsons had clear and simple guidelines, which made it comfortable to enter peoplesβ houses consideringthe circumstances. Simon also went through the guidelines and even though restricted managed to show the houses very well and still ensured everyone felt safe. After our offer had been accepted, Gina took care of the aftersale, making sure the process was flowing, following up with our own estate agent (sales of our house) and ensuring the sale went as smoothly as possible. We had a truly great experience working with Pearsons Estate. Whenever we fancy moving again we would most likely choose Pearsons to list our property due to their professionalism but also personal touch.PositiveResponsiveness, Quality, Professionalism
Hello Gitte. Thank you for taking the time to leave us a review. We are delighted you are happy with your buying experience and the service we provided, during these challenging 'covid' times. We hope you are settling into your new home. Best wishes from all the team at Pearsons in Southampton
5/5
When selling our flat in Southampton, Pearsons gave good advice on pricing and how to deal fairly with buyers questions. They kept us well informed of viewings and viewers' feedback, and helped move things along once the sale was agreed.
Hello Richard. Thank you for leaving us a review and for the instructions to sell your flat. We are delighted you are pleased with our estate agency services. Best wishes from all the team at Pearsons in Southampton
5/5
We sold our property through Pearsons Southampton and we were very happy withΒ our experience. Simon was a pleasure to work with, from providing a valuation to helping us choose and secure the right buyer. Gina was also very professional and helped with the communications between the buyer, solicitors and sellers' estate agents. At every point, everyone knew what was going on and we felt confident that our sale and purchase was progressing. I would happily recommend Pearsons to anyone looking to sell and/or purchaseΒ a property in Southampton.
Hello Dimitris. Thank you for leaving us a 5 star rating and for your comprehensive review. We are delighted you are happy with our sales services, particularly that provided by Simon and Gina. It was a pleasure dealing with you and selling your property. Thank you for the recommendation too. We hope you are now settled into your new home. Best wishes from all the team at Pearsons in London Road, Southampton
5/5
Fantastic service from Pearsons during the sale of our house, from start to finish: value for money. It was definitely worth spending a little more on this estate agent, they achieved a great realistic sale price for the house. This is down to their professional attitude, looking after seller AND buyer. They are really looking after you and they offer a personal and efficient service. I would highly recommend Pearsons to anyone wanting to sell their house in Southampton, and also for people looking to buy. Pearsons will provide an honest trustworthy service.PositiveResponsiveness, Quality, Professionalism, Value
Hello Stephanie. Thank you for leaving us a review and for your kind feedback. We are delighted you are happy with our sales service. Thank you also for the recommendation and if we can be of any assistance in the future - please get in touch. Best wishes from all the team at Pearsons at London Road, Southampton
5/5
Excellent service from Pearsons. They show great care for sellers and buyers, understanding how stressful this process can be. They are with you at each stage of the process and keep you well informed. They also give very good advice. We dealt with 2 very slow solicitors, and if it wasn't for Gina's hard work and persistence, we would never have exchanged. Thank you Pearsons for helping us find and secure our dream home!
Thank you Marie for taking the time to leave a 5* review and such positive feedback. We are delighted you were happy with our services and for all Gina's hard work in getting you into your dream home. Best wishes from all the team at Pearsons Southampton
5/5
Rating only, no written review.
Hello Amanda. Thank you for leavings us a review - it is appreciated. Best wishes from all the team at Pearsons in Fareham
1/5
Rating only, no written review.
Hello Mandy. We are disappointed to see you review and can not find a record of you on our sales or lettings systems. We would like to understand the reason for your rating and address it if we can. Please get in touch on 01329 288241 or email us at fareham@pearsons.com Best wishes from the team at Pearsons in Fareham
5/5
Rating only, no written review.
Hello Mike. Thank you for leaving us a five star review. We are delighted you are happy with our service. Best wishes from all the team at Pearsons in Fareham
5/5
Rating only, no written review.
Hello Richard. Thank you for leaving us a 5 star rating. We are pleased to see you are happy with our services. Best wishes from all the team at Pearsons in Fareham
5/5
Rating only, no written review.
Hello Martin. Thank you for leaving us a 5 star review. We are pleased you are happy with our estate agency services. Best wishes from all the team at Pearsons in Fareham
4/5
Friendly and supportive estate agents.
Hi Ella. Thank you for leavings us a review. We are delighted you are pleased with our services. Best wishes from all the team at Pearsons in Fareham
5/5
Excellent lunch in an always busy beer garden, good beers on tap and friendly staff.
Hi Joe, thanks for the review - but we are an estate agency, so you must have the wrong business - glad you enjoyed your lunch. Best wishes from Pearsons
5/5
Jen who looks after us is brilliant always helpful with any questions Taking time and effort to inform us what is happening really appreciate what she is doing by going that extra mile would recommend anyone to go to Pearsons estate agents you can trust who will look after you Mick Reeve MBEPositiveResponsiveness, Quality, Professionalism, Value
Hello Mick. Thank you for leaving us a 5 star review and for your kind feedback. We are delighted you are happy with our services. Thank you also, for the recommendation. Best wishes from the Pearsons team at Fareham office.
5/5
Great service from Della and the team at Pearsons, with our recent move. Always kept us informed from start to finish. Thank you very much Vicki and Alan
Hello Pat. Thank you for leaving us a review and your kind feedback. We are delighted to hear that you are pleased with our services. Best wishes from all the Team at Pearsons in Fareham
1/5
Absolutely avoid this company for Lettings. They found an unsuitable tenant for my house, which they allowed to view my house without my permission and then started doing checks, again without my permission, and when I told them to stop they were rude and ignorant and told me that due to clauses in some contract they say I signed (but could not produce) I owed them costs for not taking the tenant. Absolutely absurd. Office full of cantankerous old women and little girls. Very unprofessional.
5/5
Just when all hope was lost in finding a suitable property to rent in Gosport, we found our angel, Lizzi Kenyon. She advised, helped and guided us through a complicated process, but the end result was the tenancy being agreed and signed. The professionalism and care that we have just experienced has to be shared. We thank you for your understanding and patience, you are a wee life changer.
Hello Ray. Thank you for leavings us a review and we were so pleased to find a suitable property in Gosport for you to rent. Thank you for your kind words for Lizzi. With best wishes from all the lettings team at Pearsons in Fareham
5/5
We found Pearsons really positive to deal with in regards to selling our property. They were encouraging and helpful throughout the whole process which overall was a brilliant service. Thank YouPositiveResponsiveness, Quality, Professionalism, Value
Hello Helen. Thank you for leaving us a review and for your kind feedback. Thank you also for the instructions to sell your property. It was a pleasure dealing with you and we are pleased to hear you are happy with our service. Best wishes from all the team at Pearsons in Fareham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.
The six Pearsons offices, by town:
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