Trusted Agent profile

Pearsons estate agents in Southampton, Romsey, Fareham and 2 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

572 reviews across 6 offices and 3 platforms

Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

557

Reviews on Google

All 6 offices

Facebook logo

5.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

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Our offices

Pearsons's six offices, most reviewed first. Each has its own page.

Awards

Industry awards

Pearsons and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2020, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

Reviews on Google

Showing 554 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Julie Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Julie. Thank you for leaving us a 5 star rating - it is appreciated. Best wishes from the Pearsons team at Romsey office.

5/5

Google

Rating only, no written review.

Daniel Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Daniel. Thank you for leaving us a 5 star rating we are delighted to hear you are happy with our services. Best wishes from all the team at Pearsons in Romsey

5/5

Google

We received a prompt attentive service at all times, and would definitely recommend them.

Lee Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you Lee for taking the time to leave us a review.

5/5

Google

We received a 1st class service from start to finish. Friendly and very approachable staff.

G Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us a 5* review and positive feedback. Best wishes from the team at Pearsons Romsey

5/5

Google

Would like to thank all the team at Pearsons in Romsey for helping us find a property 😊 …

Priya Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you Priya for your 5* review. We are pleased to have found you a property and to be a part of your buying journey. Best wishes from all the team at Pearsons Romsey.

1/5

Google

Very disappointed with lack of communication. I've made several phone calls, left messages and written emails, and never receive a response back. I certainly wouldn't be using this estate agent to sell my property.

Sarah Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Sarah. We are sorry to note your review and comments. This is not the level of service that we would expect to provide to our customers. We are sorry you are disappointed with our service. If you would like us to look into this further please email us at romsey@pearsons.com. Best wishes from Pearsons

5/5

Google

Couldn't rate Pearsons Romsey enough, made the communication and entire process an absolute breeze. Thank you to everyone in the office for helping us into our forever home.

Andy Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Andy. Thank you for your review and positive feedback. It's nice to hear we assisted in finding your forever home. Wishing you all the best from the team at Romsey

5/5

Google

Very friendly and proactive staff who communicated very well throughout the whole process. Thanks especially to Karin who found solutions when problems arose and rejoiced with us at completion!

David Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello David. Thank you for taking the time to leave us a 5 star review and such positive feedback. We are delighted you are happy with our services and especially with the support from Karin. Best wishes from all the team at Romsey.

5/5

Google

Very responsive, quick, and efficient. Been living in the UK for many years, rented many different places, can honestly say the best state agents I have encountered with. Thank you.

Pegah Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you Pegah for your 5* review and positive feedback. Best wishes from all the team at Pearsons Romsey.

5/5

Google

Highly reconmended! Their services are highly professional and made my house move easier and they provided advise were required. A special shout out for Karen as she defineately went above and beyond to help.

Eric Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Eric. Thank you for your 5* review and positive feedback, especially for the support you received from Karin. With best wishes from all the team at Pearsons Romsey.

5/5

Google

Excellent service in renting and selling a property by the whole Pearson's team at the Romsey office. Special mention to the effort they put into the progressing chasing to ensure the soonest possible completion, I have never seen this being done so well elsewhere. Thanks everyone.

Adrian Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you Adrian for your 5 star rating and great review. It's always good to hear when clients have received good service during their transaction with us. Best wishes from all the team at Romsey.

5/5

Google

Pearsons have been amazing so far in my search for my new home . Lost two house but they have been Amazing , patient and I would highly recommend ! Karyn and Paul especially have been so supportive πŸ˜€ …

Rebecca Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Rebecca. Thank you for your 5 star review and positive words. We are delighted to hear you are happy with our services and the support Karin and Paul have provided. Here's hoping we can find you your next home. Best wishes from all the team at Pearsons Romsey.

5/5

Google

The staff at Pearsons Romsey were professional, knowledgeable, easy to deal with and very competent. I would recommend them to anyone wishing to sell their property without hassle or undue worries.PositiveQuality, Value

Clive Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Karen, thank you for your 5 star rating and review which is much appreciated. We hope that we will be able to assist you with the sale of your home if you decide to move in the future. Best wishes from the Pearsons Team at Romsey office

5/5

Google

Pearsons Letting in Romsey did an excellent job with my let. Any issues were dealt with promptly and I was always kept informed. In short - easy.

Adrian Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you Adrian for taking the time to leave us a 5* review and positive feedback, it's much appreciated. Best wishes from all the team at Pearsons Romsey

5/5

Google

The whole team at Pearsons have made our experince of buying our first house a lot less stressful than we thought it would be. They have really gone above and beyond. We couldn't recommend them highly enough.

James Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you James for your 5 star review. We are delighted to have been involved in your journey in buying your first home and pleased you were happy with our services. Best wishes from all the team at Pearsons Romsey

5/5

Google

Thank you very much to the staff at the Romsey branch of Pearsons. They were very professional and helpful. Karin was most helpful in getting my purchase over the line. Would recommend.

Kelly Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Kelly. Thank you for leaving us a review and 5 star rating. We are delighted to hear you are pleased with our services. Best wishes from all the team at Pearsons in Romsey

5/5

Google

I highly recommend the team at Pearsons in Romsey. They helped us sell our home with professionalism and efficiency. Everyone we spoke with there was communicative and personable and helped the whole process run smoothly. Thank you!

Stephanie Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you Stephanie for the positive feedback and recommendation. Best wishes from all the team at Pearsons Romsey.

5/5

Google

Pearsons have been absolutely brilliant in what has not been an easy move. Karin has kept on top of the chain, constantly chasing solicitors etc. to make sure things were happening. She has also kept us in touch with proceedings every step of the way. I couldn't recommend them highly enough.

Arthur Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you Arthur for your 5* rating and positive feedback. We're delighted to hear how happy you are with our estate agency services and especially with the support from Karin. Best wishes from all the team at Romsey.

4/5

Google

It is now 3 months since we moved to Romsey after a moving process that took almost a year. Our first viewing of our house was cancelled as an offer had been received on the property. We were advised that if the situation changed we would be contacted. However it was only after we contacted Pearsons twice more to query why the property still appeared for sale on Rightmove that we were told the first offer had been withdrawn and we should have been advised accordingly. Pearsons apologised and we finally obtained a viewing. Later we arranged a second viewing and arrived at the property at the time stated in an email to us. However, someone at Pearsons had written the incorrect time in the office diary and when we phoned them to ask if they were on their way, they apologised once again and hastily sent out Karin Walters, their Sales Progressor to undertake the viewing. We can truthfully say that for us, Karin is the jewel in the crown at Pearsons. Without her continuous encouragement, ability to listen patiently to all our frustrations and sort out the many complex issues that arose throughout the process we would not be in this property now. We love Romsey and the house so a huge thank you to you Karin for all your tremendous hard work.

Patrick Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Patrick. Thank you for taking the time to leave us a review and for your feedback. We are sorry for the communication issues early in your buying process, but delighted to hear that you are pleased with the service received from Karin. We hope you are settling into your new home well and are delighted to hear you are enjoying Romsey. Best wishes from Karin and the team at Pearsons in Romsey

5/5

Google

We recently dealt with Pearson's Romsey. All the team were super professional and helpful. Especially Karin who guided us through the conveyancing process. Highly recommended & I would certainly use Pearson's again for either a sale or purchase.

Rob Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you Rob for your 5* review and positive words. We are delighted you are happy with our services and especially with the support from Karin. Best wishes from all the team at Romsey.

5/5

Google

We would highly recommend using Pearsons in Romsey having recently sold our house with them. Throughout the process the whole team have always been incredibly professional, helpful and accommodating of our needs. We would particularly like to highlight the efforts of both Paul and Karin who have always gone above and beyond to keep us informed with progress and have made the sale as straight forward as possible. We look forward to using them again in the future. Best wishes.

Tim Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Tim. Thank you for taking the time to leave us a review and 5 star rating. It was a pleasure dealing with the sale of your property and thank you for your instructions to do so. We look forward to being able to assist you again in the future, if we can. Best wishes from all the team at Pearsons in Romsey

5/5

Google

I highly recommend Pearsons estate agent in Romsey. The staff are professional, efficient, knowledgeable and friendly. They kept me fully informed at every stage of the process and achieved a sale at full asking price within a day of my property being marketed (whereas other agents had suggested that it would achieve a maximum of Β£10k below this amount!). I am totally satisfied with the service I received.

Catherine Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Catherine. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with our sales services. Best wishes from all the team at Pearsons Romsey.

5/5

Google

Pearsons were brilliant during the sale/purchase of our homes recently. Helpful, professional and above all, nice! A stressful made much easier because of their support. Could not recommend them enough. An easy 5 stars to Karin, Paul, Heather, Paulette and all the team

Mark Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hi Mark, thank you for taking the time to leave us a 5* review and great feedback. It was a pleasure being involved in your moving journey. Wishing you all the best from the team at Pearsons Romsey

5/5

Google

Pearsons were great from the start. Very patient selling my elderly mums property. They dealt with all aspects of the sale very professionally and calmly. It took quite a long time and they were extremely good at keeping the chain well informed. Highly recommend.

Rachel Β· 16 June 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Thank you Rachel for leaving us a 5* review and great feedback. We are pleased to hear you are happy with our sales services. Best wishes from all the team at Pearsons Romsey

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Pearsons

Which Pearsons office has the most reviews?

Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.

Where are the Pearsons offices?

The six Pearsons offices, by town:

Has Pearsons won any awards?

Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 1 other industry award since 2018.

Reviews may appear on more than one platform.

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