Trusted Agent profile

Pearsons estate agents in Southampton, Romsey, Fareham and 2 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

572 reviews across 6 offices and 3 platforms

Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

557

Reviews on Google

All 6 offices

Facebook logo

5.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Our offices

Pearsons's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 554 reviews on Google only. Show every review

5/5

Google

We were tenants in a property managed by Pearsons. They are a fantastic company. Friendly and respectful. They perform regular inspections (I believe quarterly) which must be great for landlords. They deal with repair issues well. And when we moved out, our deposit was paid back in a timely fashion and without any petty claims to deduct money. Highly recommend them. πŸ‘Œ

Ma Β· 25 August 2023 Β· Pearsons Southampton (58 London Road)

Agent replied Β· 24 August 2024

Thank you for your 5* review and such positive feedback. We're glad you had such a great rental experience with us. Best wishes from all the team at Pearsons Southampton

5/5

Google

Simon and Gina have been wonderful to work with on the sale of our home, keeping us posted at every step of the way. They are very professional and friendly, and always available in case of questions. Most of all, I find Pearsons to be trustworthy and to do what’s right by their client. Thank you Pearsons!

Amit Β· 25 August 2023 Β· Pearsons Southampton (58 London Road)

Agent replied Β· 24 August 2024

Hello Amit. Thank you for the 5 star rating and kind feedback you have left us. We are grateful for your original instructions to sell your property and delighted you are pleased with our estate agency services. It is great to hear your positive feedback for Simon & Gina. Thanks again and best wishes from all the Pearsons team in Southampton

5/5

Google

Pearsons was chosen as our estate agents as we did not want to feel pressured into selling or selling fast.. this was going to be our final move and we had particular needs (some of which changed during the process) from our next house. Information was provided when asked for and we were kept in the loop with updates. When problems arose with different completion dates for my sale and purchase Pearsons went above and beyond to make sure our family did not have to be split up during the xmas period, negotiating with the buyers so as not to affect the sale. Helpful and polite team right the way through and where we felt very pressured from other estate agents early on in the house search process, Pearsons were patient, understanding and very accomodating... exactly what we needed during this huge life changing decision. Could not be more happy with our choice. Particular thanks to Matt and Gina for thier help in very stressful situations. Although i will not be needing to move ever again i will recommend Pearsons to friends and family if they ever decide to do so.

Andrew Β· 25 August 2023 Β· Pearsons Southampton (58 London Road)

Agent replied Β· 24 August 2024

Thank you Andrew for your 5* review and positive feedback. It was a pleasure dealing with you and getting you moved and to know the support Matt and Gina provided was so appreciated. Wishing you all the best from the team at Pearsons Southampton.

5/5

Google

We moved in 2017 with Pearsons as our selling agent, so a bit late in this review, but being reminded by moving again now, we wanted to paste our testimonial written at the time: We could not be more pleased with the service provided by Pearsons in the sale of our house. Simon identified committed buyers who offered the asking price, and the sale went through smoothly and efficiently, all in a timescale appropriate to us. We were fully informed all the way through the process. We particularly appreciated the legendary Gina, with her diligence and support. Her advice was on a level with that of a solicitor regarding the necessary next steps, and we don't believe we would have made it through without her expert guidance. We have no hesitation in highly recommending the team at Pearsons' London Road Southampton branch for buying and selling. Thank you Gina, Simon and the rest of the team for your excellent service and attention.

Tam Β· 25 August 2023 Β· Pearsons Southampton (58 London Road)

Agent replied Β· 24 August 2024

Hi Tam Thank you so much for taking the time to leave a 5* review and such positive words for Gina, Simon and the team at Pearsons Southampton.

5/5

Google

Definitely recommended! All over during the whole process the Pearsons were supporting us. We bought our very first home with them. Everything went really planned and fast. Matt came with us for the viewing and in the first two weeks he was our contact person with the vendors, he was always very nice. After a couple of weeks Olivia took care our case. We couldn`t ask for a better, kinder, conscientious person. She was always available, staright away answered for our call, e-mail and all the time kept informing us. Olivia is a treasure to the company!

Bence Β· 25 August 2023 Β· Pearsons Southampton (58 London Road)

Agent replied Β· 24 August 2024

Thank you for your positive feedback. We are delighted to hear you are happy with our services and with the support Matt and Olivia provided. We hope you have many happy years in your new home. Best wishes from all the team at Pearsons Southampton.

5/5

Google

We've just completed on the sale of our house and are so pleased we had Pearsons as our agent. It was a long and complex transaction and throughout it all we felt in very safe hands. Our initial contact was with Simon. He was the reason we chose Pearsons as we were immediately impressed with his knowledge, honesty and professionalism..and we really liked him! He did a great job for us. Gina took over after the sale was agreed and she has been fantastic. Her communication and problem solving has been excellent, much needed ... and hugely appreciated! We'd like to say a big thank you to the team and we have no hesitation in highly recommending Pearsons

Amanda Β· 25 August 2023 Β· Pearsons Southampton (58 London Road)

Agent replied Β· 24 August 2024

Hello Amanda. Thank you for leaving us a 5 star rating and for your kind feedback and comments. we were grateful for your instructions to sell your property and are pleased to hear that you are happy with our services. Many thanks for the recommendation too. Best wishes from all the team at Pearsons in Southampton

5/5

Google

Good Website

MM Β· 24 August 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello. Thanks for your 5 star rating and comments. Best wishes from the team at Pearsons in Fareham

5/5

Google

Fantastic professional service in letting a proper for me. Highly recommend Lizzi and her team

Robert Β· 24 August 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello Robert. Thank you for the review and five star rating. We are delighted you are pleased with our services. Best wishes from all the team at Pearsons in Fareham

5/5

Google

Rating only, no written review.

George Β· 20 August 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello George. Thank you for leaving us a 5 star rating- it is really appreciated. Best wishes from all the team at Pearsons in Romsey

5/5

Google

Having recently used Pearsons Estate Agents in Romsey to sell our house, it couldn't have been any better. The communication was great and they kept in touch with all parties to ensure everything went smoothly. The team is great. This is the 2nd time we have used Pearsons in Romsey and would recommend them to anyone selling their house. Thank you Karin Walters for taking the stress out of selling.

Vanessa Β· 20 August 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Vanessa. Thank you for taking the time to leave us a review and for the 5 star rating. We are delighted you are pleased with our services and it was a pleasure working with you again. Best wishes from all the team at Pearsons in Romsey

5/5

Google

Lizzi was fantastic from start to finish. Any questions were always answered. Thank you for making my move so effortless Lizzi.

John Β· 25 July 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Thank you John for your 5* review and positive feedback, especially the support you received from Lizzi. Best wishes from all the team at Pearsons Fareham.

1/5

Google

Agents declined showing to my son who is a student with guaranteed income but would not accept his academic financial award letter as proof of income for a Β£1250 rental when we have been paying Β£1700 per month without issue for the last 3 years (academic monies are guaranteed vs unreliable employment income when people get laid off at the drop of a hat + businesses shut down more and more these days). They wouldn't even consider pursuing our interest with a UK guarantor. Needless to say, a horrible experience. Thanks for nothing.

Tabitha Β· 25 July 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Dear Tabitha, we are sorry we were unable to assist your son. At the time of his enquiry we had already received and booked at least 5 qualified applicants to view from over 100 enquires for the property, all of whom wished to proceed with a letting. Your sons financial position also did not meet the requirements of our external referencing agency for the asking rental, with or without a UK based guarantor. We wish your son success in securing a property in the current highly competitive rental market. Best wishes from the Lettings team at Pearsons Estate Agents Fareham.

5/5

Google

I would like to thank the team at Pearson's for all the help in selling my mother's house in Fareham. They kept me updated me regularly on the steps involve with selling the house and as I live 2,5 hours drive away this was very much appreciated. I would highly recommend Pearsons Esate Agency. Great Team Work Thank You Tom

Tom Β· 25 July 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hi Tom. Thank you for taking the time to leave us a 5* review and positive feedback. We are pleased to hear you are happy with our sales services. Thank you also for the recommendation. Best wishes from all the team at Pearsons Estate Agents Fareham.

5/5

Google

Very helpful estate agents. We bought a property that was for sale through them and received far more help than from the estate agent we used to sell ours. Karin in particular was fantastic in helping us achieve the move and if hadn't been for her not sure it would of happened so we are very thankful to her and the team there. We also got a welcome to your home card and gift box which was extremely thoughtful.

Louise Β· 21 July 2023 Β· Pearsons Romsey

Agent replied Β· 15 June 2024

Hello Louise. Thank you for taking the time to leave us a review and for your 5 star rating. We are delighted you are pleased with our services and it was a pleasure working with you on the purchase of your property. Best wishes from all the team at Pearsons in Romsey

5/5

Google

Rating only, no written review.

Liz Β· 20 June 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello Liz. Thank you for leavings us a 5 star rating. Best wishes from the team at Pearsons in Fareham

1/5

Google

ita an estate agent website.

Alan Β· 20 June 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello Alan. Thank you for leaving us a review, we are disappointed to see your rating and unclear about your comment? We are an estate agent with offices at 21 West Street Fareham providing sales and lettings services. We would like to understand the reasons for your review, please get in touch with us at fareham@pearsons.com so we can try and help. Best wishes from Pearsons in Fareham

5/5

Google

Highly recommend using Pearsons very helpful

Robert Β· 20 June 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello Robert. Thank you for the 5 star rating and recommendation. We are delighted you are pleased with our estate agency services. Best wishes from all the team at Pearsons in Fareham

5/5

Google

A couple of viewings with a lovely member of staff & although I missed out on the perfect property the staff were exceptional

Alison Β· 20 June 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello Alison. Thank you so much for your 5 star rating and kind feedback. We are delighted your are pleased with our services and hope you find your perfect property soon. Best wishes from all the team at Pearsons in Fareham

5/5

Google

There is a reason why Pearsons have the best reputation in the area. My recent house purchase through Pearsons was as good an experience as you could hope for. Highly recommended

Paul Β· 20 June 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Thank you Paul for the great feedback and the recommendation. We are delighted you had such a good experience buying a home through us. Best wishes from all the team at Pearsons Fareham.

5/5

Google

I'm a little late in writing this as we've only just gotten ourselves settled in BUT I needed to drop a review here to say a massive THANK YOU to Pearsons Fareham and, in particular, Anne and Jeremy. We had a few bumps along the conveyancing process (no fault of Pearsons at all) and they both helped to navigate with ease. So impressed! Thank you for all the hard work

Ben Β· 20 June 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello ben. Thank you for taking the time to leave us a review and for your 5 star rating. We are delighted to hear you are pleased with our estate agency services. It was a pleasure to deal with you and we hope you are settled in now. Best wishes from Jeremy and the team at Pearsons in Fareham

5/5

Google

Cannot speak highly enough of our experiences of working with Claire at this branch in what was an extremely difficult and very protracted purchase. Claire was the pinnacle of professionalism, empathy and boundless patience in what was an extremely complicated and ever changing chain. Claire worked hard to ensure that everyone in the chain knew exactly what was happening - it wasn't her responsibility to do this but she coordinated everything so that people at every level of the chain could coordinate. If only our solicitors had been so organised and efficient! I firmly believe that had she not been involved the entire chain would have collapsed multiple times. I never want to go through the process of moving again, but if I were to do so I would go to Claire specifically because I trust wholeheartedly that she would ensure as smooth a process as possible. She has the patience of a saint - and was the one person I trusted throughout the entire process to not dissemble, misinform or ignore our requests.

Lee Β· 20 June 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello Lee. Thank you for taking the time to leave us such a comprehensive review and a 5 star rating. We are pleased to hear you are happy with our estate agency services and in particular the service provide by Claire, who was also delighted to read your feedback. Best wishes from all the team at Pearsons in Fareham

5/5

Google

Thank you so much to all of the team at Pearson’s in Fareham- Please use this company for your sale & purchase- The whole process is professional & outstanding. It can be a stressful time moving house, trust me use them you won’t regret it. Personal thanks to Luke & Anne xx Warm regards Mrs Alex Hughes

Alex Β· 20 June 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello Alex. Thank you for taking the time to leave us a review and for your 5 star rating. We are delighted you are pleased with our services and thank you for the recommendation too. Best wishes from all the team at Pearsons in Fareham

5/5

Google

We have just exchanged on our purchase through Pearsons and were bang in the middle of the chain. Buying was easy and hassle free with the the Fareham branch. Post sale the bottom of the chain agent and solicitor were horrendous at updating and providing information to the upper chain. But Anne in sales progression kept us up to date with what was happening with our purchase and often went above and beyond with chasing up the slow moving agent at the very bottom working with my selling agent to get updates and providing my solicitor timely information. Anne kept us sane through the whole conveyancing process and anticipated issues often solving them before they became problems.

Ceri Β· 20 June 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Thank you Ceri for taking the time to leave us a 5* review and such positive feedback. It was a pleasure getting you moved. Best wishes from all the team at Pearsons Fareham.

5/5

Google

Pearsons have been managing our property in Fareham for us since 2018 when we moved to another country. We have not had to worry about the house during this time due to the wonderful service Liz and her team provide. They have marketed the property for us twice and found suitable tenants quickly. They have also overseen the purchase and delivery of kitchen appliances, as well as finding contractors for various work projects, both large and small. They conduct regular property checks to ensure all is well. Communication with ourselves and the tenants is prompt and efficient. We couldn't be happier with their service, and thank them for their professionalism and diligence.

Sharon Β· 20 June 2023 Β· Pearsons Fareham

Agent replied Β· 19 June 2024

Hello Sharon thank you for taking the time to leave us a review. Wea re delighted you are happy with our property management and rental services and in particular with the support received from Liz and the team. Best wishes from Pearsons Fareham Residential Lettings.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Pearsons and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2020, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

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Questions about Pearsons

Which Pearsons office has the most reviews?

Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.

Where are the Pearsons offices?

The six Pearsons offices, by town:

Has Pearsons won any awards?

Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 1 other industry award since 2018.

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