Trusted Agent profile
★★★★★
572 reviews across 6 offices and 3 platforms
Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.
557
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
Pearsons's six offices, most reviewed first. Each has its own page.
Showing 554 reviews on Google only. Show every review
1/5
GoogleRating only, no written review.
Hello Sally. We are disappointed to note your rating, having checked our customer systems we can not find a record of your contact with either our sales or lettings departments. Please could you contact us at southampton@pearsons.com so we can understand the reason for your rating and seek to resolve any issue. Best wishes from Pearsons Southampton.
5/5
GoogleBest estate agents in Southampton Thank you
Hello Nahro. Thank you for taking the time to leave us a review and your 5 star rating. We are pleased to hear your are happy with our services. Best wishes from all the team at Pearsons in Southampton
5/5
GoogleBrilliant agents who managed the process of selling my home with care and professionalism throughout.
Hello Julian. Thank you for taking the time to leave us a review and five star rating. We are delighted you are happy with our services and it was a pleasure working with you on the sale of your property. best wishes from Paul and the team at Pearsons in Romsey
5/5
GoogleReally helpful team in the Romsey office. Lynne helped us secure our sale quickly and Karin was very helpful in getting the exchange of contracts over the line. Nothing but praise from us, we don't intend to move house for a long time, as we are so happy in our new house, but if we do, we would definitely go back to Pearsons.
Hello Charlotte. thank you for your generous review and five star rating. We are delighted you are happy with our services and it was a pleasure working with you on your property move. Great to hear you are settling into your new home well. Best wishes from all the team at Pearsons in Romsey
5/5
GooglePearsons were knowledgeable, supportive and helped me get my tricky sale across the line. Very happy with their services.
Hi Rebecca. Thank you for your 5* review and positive feedback. Best wishes from all the team at Pearsons Southampton.
5/5
GoogleExcellent service and very tenant-oriented agent. I was in a hunt for a flat for quite some time back in September 2023 and I met Alison at the office. Got recommended several flat and I settled for one in the end. Really kind and easy-going yet very professional agent. Superb! Recommended 👍 /Kouhei
Thank you for taking the time to leave us a 5* review and recommendation. We're delighted to have found you a home. Wishing you all the best from Alison and the team at Pearsons Southampton Lettings.
5/5
GooglePearsons, London Road, Southampton managed the sale of my family house of 18 years. I have to say the process was seamless from the outset. They were professional and helpful throughout, making the wrench of the move less emotionally stressful. Gina Matthew’s at all times went above and beyond and negotiated between myself and the purchasers throughout. Thank you Gina! Following the sale of my property I have now also rented a property from their Lettings department who were equally professional. I would not hesitate in using Pearsons again and hope that I end up purchasing again through them.
Hello Kirsten. Thank you for taking the time to leave us a 5* review. We are delighted to hear you are happy with our services and especially with the support from Gina. Wishing you all the best from the team at Pearsons Southampton.
4/5
GoogleVery helpful friendly staff
Hello Denise. hank you for your 5 star rating and feedback. We are pleased to hear you are happy with our services. Best wishes from all the team at Pearsons in Fareham
5/5
GoogleWe could not thank Karin at Pearsons enough for all her hard work in securing our new home. She has gone the extra mile and has kept us up to date with what was happening in our chain. We would have no hesitation in recommending Pearsons and would be happy to use them in a future sale.
Hello Nigel. Thank you so much for your feedback and five star rating. We are delighted you are happy with our services, in particular from Karin. Thank you to for the recommendation. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleWe can't recommend Southampton's Pearsons enough. We were so fortunate to have Olivia as our Sales Progressor. Olivia was exceptional in every sense. The whole process was meant to be straightforward, but as can happen, there were ups and downs. Olivia's input was invaluable and we don't think we would have got through the last six months without her. She was an absolute star, a consummate professional, without whom we are not sure we would have gotten to where we are today. We can't recommend Pearsons, and in particular Olivia.
Hello Julian. Thank you so much for taking the time to leave us a review and for your 5 star rating. It was a pleasure dealing with you and we are delighted to hear that you are pleased with our services and in particular our sales progression. Many thanks for the recommendation too. We will pass on your thanks to Olivia. Best wishes from all the team at Pearsons in Southampton
4/5
GoogleVery helpful friendly staff
Hello Denise. hank you for your 5 star rating and feedback. We are pleased to hear you are happy with our services. Best wishes from all the team at Pearsons in Fareham
5/5
GoogleRating only, no written review.
Thank you for your 5* review! Best wishes from all the team at Pearsons Southampton.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes from all the team at Pearsons Southampton.
5/5
GoogleMichelle was very prompt in meeting me and from there forward remained friendly, efficient and very clear on all steps. Would highly recommend using pearsons
Hello Luke. Thank you so much for your review and 5 star rating. We are delighted you are happy with our services. Best wishes from the team at Pearsons in Havant
5/5
GoogleRating only, no written review.
Thank you Susan for your 5* review, it's truly appreciated. Best wishes from all the team at Pearsons Romsey.
5/5
GoogleWe were very impressed with the friendly nature, helpfulness & professionalism of the staff at Pearsons. From start to finish they were extremely helpful & guided us through the whole process & at times went above & beyond. We would have no hesitation in recommending Pearsons to anyone wanting to sell their house. Thank you all Trevor & Angela.
Hello Trevor & Angela. Thank you for your 5* review and recommendation. We're delighted you are happy with our services. Best wishes from all the team at Pearsons Southampton.
5/5
GooglePearsons yet again (our second sale through them in under 5 years) have been outstanding! Their competence, knowledge and team skills are second to none and we would recommend them as the best agents in the Havant area
Hello Helen. Thank you for your 5* review and recommendation. We're delighted you are so happy with our estate agency services. Wishing you all the very best for the future, from all the team at Havant.
3/5
GoogleLooks good on opening but not easy to navigate
Hello Donna. Thanks for your feedback and rating. We are sorry to hear you didn't find our website easy to navigate. Thanks for the feedback. Best wishes from Pearsons in Fareham
5/5
GoogleKarin at Pearsons Romsey is so efficient, has great attention to detail, and has been helpful every step of the way. We have bought through Pearsons twice now and Karin in particular has been such a brilliant sales progressor.
Hi Sophie. Thank you for your 5* review and positive words. We are delighted to hear you are happy with our services, especially with the support from Karin. Best wishes from all the team at Pearsons Romsey.
5/5
GoogleI want to thank the team at Pearsons for their hard work and dedication in selling our home. Karin particularly has gone above and beyond and been an absolute rock during some of the tricky times. Karin you really are outstanding. Thank you so so much!
Hello Paula. Thank you for your 5* review and positive words for the service you received from Karin. It was a pleasure to be a part of your move. Wishing you all the best from the team at Pearsons Romsey.
5/5
GoogleKarin, Paul and the rest of the staff at Pearsons Romsey were tremendous help when it came to valuing and selling my late mothers house. They kept me informed at every step of the way, and helped moved things along with the buyer and solicitors when needed. I would highly recommend them for their professionalism and friendly nature.
Hello Wendy. Thank you for your 5* review and such positive feedback. We're delighted you are happy with our estate agency services and appreciate your recommendation. Wishing you all the best from Karin, Paul and all the team at Pearsons Romsey.
3/5
GoogleRating only, no written review.
Hello Diana. Thank you for taking the time to leave us a review. If there is anything we can do to improve your experience with us please get in touch. Best wishes from all the team at Pearsons in Southampton
5/5
GoogleA good experience and an all round professional approach to house selling. Saturday 'open house' viewings were organised and an offer made within a few days. Lots of interaction with the buying and selling solicitors to ensure a rapid exchange of contracts. Recommended.
Hi Tom. Thank you for your 5* review and recommendation. We're delighted you are happy with our sales service. Best wishes from all the team at Pearsons Southampton.
5/5
GoogleAlison at Pearsons went above and beyond to assist me in finding the perfect rental property. Her expertise and friendly demeanor made the entire process seamless. Without a doubt, Pearsons is the best choice for real estate services.
Hello Sajjad. Thank you leaving us a review with a five star rating. We are delighted you are happy with our letting agent services and it was a pleasure assisting you. Best wishes from the lettings team at Pearsons in Southampton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Pearsons and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2018, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2018 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.
The six Pearsons offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 1 other industry award since 2018.
