Trusted Agent profile
★★★★★
572 reviews across 6 offices and 3 platforms
Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.
557
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
Pearsons's six offices, most reviewed first. Each has its own page.
Showing 554 reviews on Google only. Show every review
5/5
GoogleAnswered all my queries and reassured any doubts over process, well done all
Hello Mark. Many thanks for your feedback and five star rating. We are pleased to hear you are happy with our services. Best wishes from all the team at Pearsons in Fareham
5/5
GoogleI couldn't recommend Pearsons and especially Lizzi Kenyon enough. She went above and beyond to help us find our perfect place, the process was very easy and with Lizzi's help we are very happily settled in our new home.
Hello Louise. Thank you so much for your five star rating and review - it is really appreciated. We are delighted you are happy with the service you received, particularly from Lizzi. Best wishes from all the team at Pearsons in Fareham
1/5
GoogleVery unprofessional, delaying replies on emails. They do not listen to your story! Will not use Pearsons in the future.
Hello Michael. We are sorry to see your review and understand you are disappointed in not being able to rent a property through our lettings department. There was a large amount of interest in the property you were interested in and the property was let to someone else, before we could process your response to enquiries. If there is anything further we can do for you, please do get in touch. Best wishes from the Lettings team at Pearsons in Romsey
5/5
GoogleI had a difficult and complicated move and the staff at Pearsons were invaluable at helping to make the process as smooth as possible. They kept in close contact with me offering regular updates and progressing the sale by coordinating all parties.
Hello Janey. Thank you for your feedback and five star rating. We are delighted you are pleased with our service and it was a pleasure working with you on your property transaction. It is great to hear you were pleased with our regular updates and sales progression. Best wishes from Paul and all the team at Pearsons in Romsey
4/5
GoogleRating only, no written review.
Hello Kesseh. Thank you for your 4 star rating. Best wishes from all the team at Pearsons in Southampton
5/5
GoogleRecently rented a flat thru Pearsons. Gone thru a lot of letting agency. I've been rejected couple of times but the guys at Pearson's helped me find a suitable property to rent. Im really happy, especially my Wife and Son who Recently joined me here in UK, with the flat they offered. Nice and Quiet area. Ms. Alison and Mr. Sid has been a very helpful and good agent explaining the in's and outs of renting. For you guy's out there looking for a place, drop by their place and they'd be really helpful!
Hello Glenn. Thank you so much for your review and 5 star rating. We are delighted to hear you are pleased with our lettings service and it was a pleasure to assist you in finding a home for you and your family. Best wishes from all the team at Pearsons in Southampton
5/5
GooglePearsons worked closely with us to achieve a quick sale at price close to what we wanted. They were always helpful and efficient. We would recommend them to anyone looking for a good estate agent.
Hello Robin. Thank you for taking the time to leave us a review and 5 star rating. It was a pleasure working with you on the sale of your property and we are delighted to hear you are happy with the resulting sale. Many thanks for the recommendation too. Best wishes from Lee and all the team at Pearsons in Southampton
5/5
GoogleI was not even Pearsons client, I was just the buyer of a property Pearsons was marketing. However, the service I received from them, and Gina Matthews in particular, was absolutely outstanding. Throughout the whole sale and purchase process, I received regular progress updates from Gina whilst there was a complete absence of anything from the agent I was paying! I would strongly recommend that you look no further - Gina and the Pearsons team are outstanding and if I ever have to go through the process again I will definitely work with no-one else!
Hello Andrew. Thank you so much for your feedback and 5 star rating. It was a pleasure working with you on the purchase of your property, and we are delighted to hear you are happy with our service and in particular our sales progression and communication with updates from Gina. We hope to work with you again in the future. Best wishes from Lee and all the team at Pearsons in Southampton
5/5
GoogleAfter my mum passed away 3 years ago I had to sell her house and decided Pearsons would be great as worked with Lee before. I can't thank them enough for advising and getting lots of viewings on the property. I would also like to say thank you for making the whole process less stressful through a really tough time. The house has now been sold and has a lovely family living there now. Thanks Lee, Gina and all the staff. Highly recommend them. Xx
Hello Nicola. Thank you so much for your review and 5 star rating. We are pleased to hear you are happy with our services in respect of the sale of your mothers house and we were able to make the process a little easier for you. Best wishes from Lee and all the team at Pearsons in Southampton
4/5
GoogleVery good indeed
Hello Michael. Thank you for your four star rating and feedback. We are delighted you are happy with our services. Best wishes from all the team at Pearsons in Havant
5/5
GoogleDebbie from Sales was brilliant phoned her for advice on a couple of occasions and her and another lady from lettings sorted out my dilemma Thank you both so so much
Hello Glenna. Thank you for taking the time to leave us a 5* review and postive feedback. Best wishes from all the team at Pearsons Bishops Waltham.
5/5
GoogleYou chaps have been brilliant, in a frustrating, long drawn out purchase you managed to get the legal teams into gear and communicating for us when we were ready to give up. Thank you
Hello Chris. Thank you for taking the time to leave us a review and a 5 star rating. We are delighted are are pleased with our services in respect of your property purchase. It was a pleasure working with you. Best wishes from Debbie and the team at Pearsons in Bishops Waltham
5/5
GoogleFantastic service from start to finish. All the staff are so professional and always acting in our best interests as we were selling this time .I can not recommend them enough
Thank you Craig for your 5* review and recommendation. We are pleased you were happy with our services. Best wishes from all the team at Pearsons Bishop's Waltham.
4/5
GoogleRating only, no written review.
Hello James. Thank you for taking the time to leave us your review . Best wishes from all the team at Pearsons in Romsey
5/5
GoogleFrom the very beginning the service has been impeccable. The team have been super efficient, professional and incredibly kind. Lynne was always proactive and attentive to my requirements. Karin is a superstar! She kept me informed every step of the way. I would recommend Pearsons in a heartbeat. A 5-star service which I would return to in the future.
Hello Emma. Thank you so much for your review and 5 star rating. We are delighted to hear you are pleased with our service and sales progression. Thank you for the recommendation too. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleRang for a valuation on a property. They were most helpful and provided the information the next day from my phone call.
Hello Debra. Thank you so much for your 5 star rating and positive feedback. We are delighted to hear you are pleased with our service and if we can be of any further assistance in the future, please do get in touch. Best wishes from all the team at Pearsons in West End, Southampton
3/5
GoogleRating only, no written review.
Hello Gurdip. Thank you for taking the time to leave us a review. If there is anything we can do to assist further please get in touch - southampton@pearsons.com Best wishes from the team at Pearsons in Southampton
5/5
GoogleWe found the persons we were dealing with at Pearsons Estate Agents in Southampton to be very knowledgeable and proficient in their assisting us with the purchase of our apartment, very satisfied with the assistance given to us throughout the process.
Hello Rod and Anthea. Thank you for taking the time to leave us a review and for the five star rating. We are delighted you are pleased with our services in respect of your property purchase. Best wishes from all the team at Pearsons in Southampton
5/5
GooglePearsons have helped with our sale and purchase and have been great from start to finish. Our sale was faultless but had quite a few problems with our purchase which Olivia was excellent at helping with. Would recommend Pearsons 100%
Hello Kerry. Thank you for your review and 5 star rating. We are delighted to hear you are pleased with our services and it was a pleasure working with you on your property move. Many thanks for the recommendation too. Best wishes from Lee and all the team at Pearsons in Southampton
5/5
GoogleThe staff is lovely, very helpful. One of many who actually provided any service at all in a really difficult situation. Amazing. I cant recommend highly enough
Hello Stefan. Thank you for taking the time to leave us a review and for your five star rating. We are delighted you are happy with our service. We wish you well for the future. Best wishes from all the team at Pearsons in Havant
5/5
GoogleLizzi Kenyon has been great to deal with, very helpful and knowledgeable, has dealt with a sensitive situation in a mature, professional way, going above and beyond in her role as letting manager. She deserves a real pat on the back. JP.
Hello James. Thank you for your review and 5 star rating. We are delighted to hear you are happy with our lettings service provided by Lizzi. Best wishes from all the team at Pearsons in Havant
5/5
GoogleFantastic experience once again! Ten Star service Hi Jeremy, I just wanted to say thank you for selling our bungalow. Once again your team have been outstanding and are a credit to you. Anne has held on and "made it happen". One viewing, one sale and lot's of toing and froing in between. Anne has been exceptional considering I had the lovely Claire last time. Well done to you all. Especially in this tough climate When we were looking to sell there was only one company that we were going use. Thank you once again
Hello Mike. Thank you so much for taking the time to leave us such a comprehensive review and for the 5 star rating. We are delighted you are pleased with our services and it was a pleasure working with you on the sale of your property. It is great to hear your positive feedback on our sales progression team. Best wishes from Jeremy and all the team at Pearsons in Fareham
5/5
GoogleGreat service from Lizzi at Pearsons. Tenants found within a few days of putting on the market. Good communication and very prompt responses to queries. We are using their full management service and are very happy with it .
Hello Wendy. Thank you so much for your review and 5 star rating. We are delighted to hear you are pleased with our lettings services and in particular the service from Lizzi. Best wishes from all the team at Pearsons in Fareham
5/5
GoogleExceptional Lettings service was provided by Lizzi Kenyon during January & February this year, regarding the Letting of my Property in Knowle. Her attention to detail; promptness in communicating with us; & her finding us tenants quickly, were all exceptional traits. As a Company, you are very fortunate to have such a diligent & dedicated member of your team. Nothing was too much trouble throughout the Process, for which we are extremely grateful. I bought the property through Pearsons 6 years ago. Together with that experience; & Lizzi’s & her colleagues’ application to the matter in hand, has meant I shall definitely recommend your Company, hopefully using your Services again in the future.
Hello Stephen. Thank you for taking the time to leave us a through review and 5 star rating. We are delighted to hear you are pleased with our lettings services and in particular the service from Lizzi. Thanks again and best wishes from all the team at Pearsons in Fareham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Pearsons and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2018, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2018 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.
The six Pearsons offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 1 other industry award since 2018.
