Trusted Agent profile
★★★★★
756 reviews across 3 offices and 3 platforms
Paul Dubberley Estate Agents has three offices, in Tipton, West Bromwich and Wolverhampton. Together they have 756 reviews on three platforms, rated 4.5 out of 5 overall.
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Paul Dubberley Estate Agents's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJust completed my first house purchase. I would like to thank Kevin for excellent work and advice given during these months
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleKeep the sold or unavailable houses on the housing websites, waste time calling them, just to hear that it's sold and not avaliable, so if other agent can remove the houses when sold, then why you guys don't do it? Just want people to call in so can try selling the house they don't want. Waste of time.
Hello Soni, Thank you for your feedback. We apologise for any inconvenience caused and appreciate you bringing this to our attention. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleChelsea and Elisha delivered outstanding service. They kept us updated throughout the entire process and were incredibly responsive. I highly recommend them to anyone seeking a trustworthy letting agent. Thank you so much! - Priya & Neesha
Thank you Priya for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleKevin at Paul Dubberley was amazing in helping us find our home. He gave us honest advice and always had our best interests in mind. When we needed to wait, he encouraged us to be patient, unlike other agents who seemed more focused on making money quickly. Kevin helped us get a great deal and really knows his stuff, especially when it comes to sorting out mortgages. He was always available to answer our questions and kept us informed throughout the whole process, which made everything so much less stressful and smoother. We’re so glad we had him on our side and would definitely recommend him to anyone looking to buy a home!
Many thanks for your fantastic 5* review and recommendation Krishma. I will of course pass on your kind hearted words to our Bilston branch. Best wishes, Lucy, Customer Relations.
5/5
GooglePaul Dubberley did a very great job helping us sell our property! They gave us great advice and instruction on how to prepare the house for viewing. Viewing requests were received just a few days after putting the property on the market and Paul Dubberley did a great job conducting the viewings as well as negotiating with potential buyers
Thank you for your excellent 5* review and kind words of our dedicated team Marc-steeven. Kind regards, Lucy, Customer Relations.
5/5
GoogleBuying a house through Paul Dubberley. So far the service has been great with first arranging a viewing right up to negotiating a price. Nicola Powers has been on top of everything from the start. Great communication and prompt. Hoping the rest of the experience will be as smooth.
Thank you so much for your glowing 5* review Narinder! We're thrilled to hear that Nicola has provided great service and communication throughout your home-buying process. We hope the rest of your experience continues to be just as smooth. Best regards, Lucy, Customer Relations Team
5/5
GoogleYou made our dream come true Kevin we will always be eternally grateful to you. Thank yoi Kevin you are truly very nice person
Thank you for taking the time to leave us your 5* review Kashif! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleElisha, Chelsea and Laura made the letting process really simple and stress free. Thank you
Thank you for your terrific 5* review Richard. Best wishes, Lucy, Customer Relations.
5/5
GoogleAdam and Kevin were great thank you for helping me purchase my first home
Thank you Tom for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI am very happy because we got our house keys within 2 months . Especially, Kevin helped us lot. Thank you so much, Kevin, Adam and the paul dubberley bilston team.
Hi Bharat, thank you for your kind words! We're thrilled to hear that Kevin, Adam, and the Paul Dubberley Bilston team could assist you in getting your house keys so quickly. Kind regards, Lucy, Customer Relations.
5/5
GoogleA huge thank you to the team at Paul Dubberley Bilston, particularly Kevin Thompson, for outstanding service in helping me find a new home at a better rate. Despite a previous bad experience with a mortgage adviser, Kevin was patient, informative, and supportive, finding the right deals without any pressure. I highly recommend his service. Thanks again, Kevin! Alan
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI went at Paul Dubberley Manisha helped us to arrange my new mortgage, she has been so helpful and explained everything very nicely to us . She communicated with us very great. Very helpful throughout the process.
Thank you for leaving us your superb 5* review Kiran. Best wishes, Lucy, Customer Relations.
1/5
GoogleHonestly the worst service I have ever seen in a housing agency. There is only one solution to this and is to get rid of the young staff, they are untrained and absolutely lazy. They promise calls and never call back. The main 2 lads are Ethan and Lee, I don’t know how they got this job but honestly I cant believe how slow and useless they are. You try to book a viewing with them they are late, you ask them to call you and they never. So many times I was told I will get a callback and not even one. Lee that rude child that needs to go back to primary school is so unprofessional. I asked him over the phone about a mortgage and he rudely replies “How am I meant to know”. Seriously! An agency that has not trained their staff whatsover. Ethan on the other hand isnt rude but just extremely lazy. PLEASE AVOID! DONT SELL OR RENT YOUR PROPERTY IN THIS BRANCH, THEY ARE A BUNCH OF LIARS AND SCAMMERS. If you arent a property investor they will use and abuse you. TRUST ME
Hello Reddit, we are truly sorry to hear about your experience and appreciate your feedback. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly and work towards a resolution. Kind regards, Lucy, Customer Relations.
5/5
GoogleSorry for the delayed review… after such a quick turn around time for our first time buy it’s been hard to get the time to write it. This is testament to the conscientious and fantastic service provided by Mr Kevin Thompson. He guided us from day 1 and nothing was ever too much trouble. Consistent engagement, sorting solicitor issues, getting us the best property we could imagine through to just addressing any niggling concerns. We could not have asked for a better service and would 100% recommend Kevin’s services to anyone looking to make moving/ buying a slick and efficient process- many thanks Kevin- Steve and Nathan
Thank you for your 5* review Steve. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Hi Imene, We are sorry to hear about your experience. If you would like to discuss your concerns further, please contact us at complianceresidential@connells.co.uk Thank you for sharing your feedback. Best regards, Paul Dubberley Estate Agents West Bromwich High Street
5/5
GoogleExceptional Customer Service Provided by Holly Fairclough. Best of the Best & Highly Recommended Honestly ✅
Many thanks for your marvellous 5* review and recommendation Abdulmajed. Best wishes, Lucy, Customer Relations.
5/5
GoogleThankyou to Elisha and chelsea for all your help with my property search you both made it so much easier and stress free , both very professional at all times and nothing was too much trouble i would highly recommend you both to my friends and family in their seach for a property Thankyou
Many thanks for the fantastic recommendation and 5* review Joanne. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have rented two properties off paul dubberly west bromwich never had a problem always had amazing experiences with them thank you gone behind and over for us thank you chelsea x
Thank you Molly for taking the time to leave us your excellent 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleAwful awful awful !!!! Be careful guys the agency is literally a fraud! Worst rental experience ever, I rented on February a flat in metro court High street West Bromwich and before I sign the contract I told the letting advisor Elisha that Am not renting the flat with a faulty lift noting that I live in the highest floor, she said that it’s been only few days since it stopped working and it will be fixed within your moving dates… moved in and the building was in awful state broken lift strong smell, not clean at all. The worst part is I spoke to my neighbour who lived in the building for 2 years and she said the lift wasn’t working since she moved in and that was a shock for me. My partner is disabled and suffering with the day to day life I decided to look for another property. Emailed them explaining the situation and the misleading they said that they can’t cancel and a 2 months notice is needed and I need to pay rent for. I decided to take a solicitor and speak to trading standards about it so currently in the process to build a case against them. And a final note to James, I am leaving this 01/07 and you will get nothing from my part. Enough is enough!!
Hi Hamza, We are sorry to hear about your experience and the challenges you faced with the property. Your feedback is important to us. Please contact us at complianceresidential@connells.co.uk to discuss this matter further. Thank you. Kind regards, Lucy, Customer Relations.
5/5
GoogleStarted renting a property few days ago with paul dubberley. We had a great expericance thanks to chelsea ullman! She was brilliant from minute one She communicated with us on every step Explained how everything was going to go Also got us moved in on our desired date Couldn't ask for anything better!
Thank you for your terrific 5* review and thank you for your kind words Alyssa. Best wishes, Lucy, Customer Relations.
5/5
GoogleHaving just completed my third purchase with Paul Dubberley West Bromwich since 2017 I can honestly say the service just gets better and better. The staff have been amazing and have gone over and beyond to make sure the transaction has gone as smoothly as possible. Bindy the manager who I met in person to submit my offer with has been very professional throughout the purchase. Ethan was present whilst I viewed the property and he was very knowledgeable and patient. Manisha arranged the mortgage very swiftly, her communication was superb and responded to any questions I had promptly. She was always happy to help and her experience gave me the confidence that she will get me the best mortgage deal available. Overall a fantastic service provided by the team without any buying pressure. I highly recommend Paul Dubberley West Bromwich to anyone that is looking to buy, sell or let a property. Sham Hoque
Many thanks for the great recommendation, 5* review and your kind words Sham. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently started renting a property through Paul Dubberley, we couldn’t have asked for a better experience! Chelsea Ullman was absolutely brilliant any questions we had she had the answers, every thing was explained perfectly! She is an absolute credit to the business! If I could give more than 5 stars I would!
Thank you for your terrific 5* review and thank you for your kind words Alex. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Nicky, Great Bridge branch.
Thank you for your terrific 5* review Nicholine. Best wishes, Lucy, Customer Relations.
5/5
GoogleI wish to Thank Nicky at the Great Bridge branch for helping to sell my property so quickly. I appreciate all her help patience and efforts throughout the whole sale procedure. Thank you once again I would recommend.
Thank you Jackie for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tipton has the most, with 266 reviews rated 4.4 out of 5, followed by West Bromwich with 245.
The three Paul Dubberley Estate Agents offices, by town:
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