Trusted Agent profile
★★★★★
756 reviews across 3 offices and 3 platforms
Paul Dubberley Estate Agents has three offices, in Tipton, West Bromwich and Wolverhampton. Together they have 756 reviews on three platforms, rated 4.5 out of 5 overall.
Paul Dubberley Estate Agents's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI would love to say a massive thanks to Kevin who sorted our mortgage. He went above and beyond for us, explained each part of the process and kept us upto date throughout. You could tell he genuinely wanted to help us which is not something you come across very often! Thanks Kevin 😊 …
Thank you for your excellent 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleWhilst I absolutely hate having to raise complaints, I strongly advise to stay far away from this agency and especially Amanda Rawlins. She is unprofessional and blunt when replying to emails, not sure how she became manager! I rented smoothly a property through Bilston branch and was told that Amanda is a property manager and if any issues to contact her. Entered the property after collecting the keys ready to move in and the state of flat was absolutely horrendous, the flat hasn’t been cleaned in a really long time, worm’s coming from behind the kitchen cupboards, broken and mouldy appliances, previous tenant rubbish not removed, no hot water in the flat, mould everywhere … honestly the worst of the worst imaginable! Carpets heavily stained, dirty and mouldy, leaving me with nothing but to pay for professional deep clean services. Upon receiving reply to complain email Amanda replied’ The dirty, dust and stain cupboards was seen on your viewing and you did take the property as seen’. So apparently it’s normal to rent property without cleaning it first!!! They quick to take money from you, promise you maintenance will be carried out prior to moving in and then disrespect you like that. Disappointed with the service provided !
5/5
GoogleHuge thank you to Elisha at West Brom Paul Dubberley. Great communication, really efficient and was extremely thorough in explaining the processes and procedures. Thanks again.
Many thanks Pariss for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhat an experience with this company. Elisha what a star. She went above and beyond to help my wife and I with a house we are letting. Kept us informed about everything. There aren't enough stars on this review, if there were they would all be ticked. I would highly recommend this company and especially Elisha. I would also like to mention Aaron aswell, very friendly person. Thankyou again Elisha
Hello Ian, Wonderful to read your kind review and thank you for your 5*!
5/5
GoogleI have been impressed with the professional and prompt service provided by Elisha Williams, in particular. She guided me through the process of renting my house out, making the experience much less stressful for me. I had excellent and timely communications with her which enabled a smooth transition from beginning to end.
Hello Martin, Wonderful to read your kind review and thank you for your 5*!
5/5
GoogleI have just used Paul Dubberley letting agents to let my property and i am really pleased I chose them over the other agents in the area. They were able to find me decent tenants and got them moved in with 2.5weeks. In time for Christmas which was amazing and really quick. Elisha Williams(manager) was brilliant from start to finish. She was very kind, helpful and professional all the way through. Again, I’m really happy with their level of service.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKeanu and Nicky make a great team. They were always there to answer questions and made the process of selling my late dad’s house very easy. Many thanks to you both.
Hi Pauline! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleTop notch service.Mia is an Awesome person.👍 …
Hi Akintayo! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleKevin was amazing helping us through the process of buying our first home! Couldn’t have been more helpful! 100% would recommend
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience with Paul Dubberley sorting out my rental. Mia and Elisha were very quick in finding tenants and sorting out the paperwork. Any questions needed answering, they were quick to respond to. I would definitely recommend the agency and dealing with the Mia and Elisha in particular. J
Hello Jaye, Wonderful to read your kind review and thank you for your 5*!
5/5
GoogleMia and Elisha are loving souls and angels in disguise, so professional in what they do and they put the interest of their clients first. Getting my new home through them is one of the best things I have ever wished for. I sincerely appreciate you both and I will recommend them over and over again. I appreciate my gift as well😍. I give you 10stars.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleKevin Thompson, has been my absolute rock in the last 6 months. He has stood by me through out my journey for buying my first home. With lots of hurdles to deal with, Kevin always knew what would be the next best step for me as he had my best interests at heart. I’ll forever be grateful for everything he has done for me and I’ll always remember that the roof I have over my head is all down to Kevin and his support. He is a great asset to the company, I wish him a life long career in the world of selling houses and most definitely deserves a pay rise. Thank you Kevin for going above and beyond for me and just being your amazing kind self. From S.Hussain
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHi, I recently applied for my mortgage and the mortgage adviser Manisha Beghal has helped us a lot. I really appreciate her hard work which she does with giving respect and kindness.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleManisha has been handling my mortgage. She's amazing and very knowledgeable. I feel like my affairs are all handed 10/10
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbbey and Chelsea have absolutely restored my faith in Property Managers. My previous property managers were diabolical, I shared this experience with Abbey and Chelsea and must say, they went above and beyond to make this experience so much better! Their continued support, through every hurdle, even after moving in has been phenomenal and adds a personal touch that is very much appreciated! 🤗 🏡 🌟🌟🌟🌟🌟
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe customer service and help to purchase my property was good and quick all done thank you.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have a few properties that Latasha and the team look after for us. They always go above and beyond to make sure everything runs smoothly. Communication between us, tenants and agents has always worked very well. Can’t fault the service and would thoroughly recommend.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleKevin the mortgage advisor is brilliant advisor and very knowledgeable and supportive. I am very thankful for the support he provides to us. Thanks Kevin.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe just bought a house from Paul dubberley. Our mortgage advisor Kevin Thompson made our purchasing process so easier and smooth. He was always happy to answer silly queries as well. Would definitely recommend his services to others. Kamal kahlon
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat people, Great service. Kevin Thompson is a great man, He help us to find the right property first, then he help us to get the mortgage, we feel like every thing very easy, because of Kevin. Highly recommended 👍. …
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleMe and my partner decided to go through a mortgage advisor due to being first time buyers. Kevin Thompson was brilliant throughout the entire process, extremely supportive and found us exactly what we wanted. He also helped us look at different mortgage options that we were unaware of. Couldn’t have asked for anything better. Thank you!!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe could not have had a more wonderful professional & personal experience with Elisha. As first time landlords we had Elisha to guide us through the whole process. We would never go to anyone else & she is a lovely person & very courteous with prompt responses all the time. Thank you Elisha you are a credit to Paul Dubberly. Thank you from the bottom of our hearts the lewis family.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMia and Elisha were amazing through the whole process. They consistently kept I and my husband updated through it all and made sure everything was ready on time for us to move in with our baby. I would 100% recommend them to anyone. Thank you to everyone at Paul dubberly.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for your 5* review
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Paul Dubberley Estate Agents is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Tipton has the most, with 266 reviews rated 4.4 out of 5, followed by West Bromwich with 245.
The three Paul Dubberley Estate Agents offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
