Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotAmazing service start to finish
Friendly, approachable and trustworthy staff who kept me up-to date throughout the whole process. Amazing service from start to finish. Not like these big commercial chains where they look out for the profit and you just become another number, Partridge Homes actually made me feel part of the family.
James · 15 January 2018 · Partridge Homes Solihull
Agent replied · 13 June 2024
Hi James,Thank you so much for taking the time to carry out this review, we are pleased that you were happy with the service you recently received. All the best.Paul Partridge
★★★★★ 5/5
TrustpilotHappy with service from Partridge Homes
We were very happy with the service we received from Partridge Homes both with lettings and sale of our property. We were informed of dates and times of viewings and given feedback of same. Our sale went through smoothly and professionally.
Marie · 12 January 2018 · Partridge Homes Solihull
Agent replied · 11 June 2024
Hi Marie, thank you so much for taking the time to review the service we provided. Kind regardsPaul Partridge
★★★★★ 5/5
TrustpilotI can highly recommend Partridge Homes …
I can highly recommend Partridge Homes both as a lettings agent and estate agent. After what turned out to be a lengthy sale due to solicitors and land registry issue's, Partridge Homes proved to be a reliable honest and helpful agent. I look forward to doing further business with them in the near future.Daren Underwood
Daren · 12 January 2018 · Partridge Homes Solihull
Agent replied · 11 June 2024
Hi Daren, thank you so much for taking the time to review the service we provided both as your Letting Agent and then Selling the Property on your behalf.We look forward to hearing from you in due course. Kind regardsPaul Partridge
★★★★★ 5/5
TrustpilotBrilliant service staff were quick to …
Brilliant service staff were quick to deal with any questions that myself or wife had
Nick · 12 January 2018 · Partridge Homes Solihull
Agent replied · 11 June 2024
Hi Nick, thank you for taking the time to carry out this review. I hope all is well in your new home and all the best for the future. Kind regardsPaul Partridge
★★★★★ 4/5
Trustpilota good professional service
A good service was provided and buyers were introduced quickly and efficiently. The sale was handled with professionalism.
Mr · 12 January 2018 · Partridge Homes Solihull
Agent replied · 11 June 2024
Good Afternoon Mr & Mrs Hayward, thank you for taking the time to carry out the review on the service you received. I am glad that you were happy with the service you received during the sale. Kind regardsPaul Partridge
★★★★★ 5/5
TrustpilotAlways on Top of Things
Bought a 2 bed house and they were the estate agent of the property. Great service received from staff especially from Paul. He had been always on top of the situation and had really tried his best to put/reconcile different parties together to speed up the process. I would highly recommend Partridge Homes.
Fernando · 11 January 2018 · Partridge Homes Solihull
Agent replied · 11 June 2024
Hi Andy, thank you for taking the time to carry out this review of the service you received. We are pleased that you were happy with Partridge Homes. Kind regardsPaul Partridge
★★★★★ 5/5
TrustpilotI highly recommend Partridge Homes
I highly recommend Partridge Homes, from start to finish on the purchase of our house they were fantastic! Everything was dealt with professionally and promptly and we were kept informed the whole way through the process. Great service, thank you! We love our new home!
Charlotte · 11 January 2018 · Partridge Homes Solihull
Agent replied · 11 June 2024
Hi Charlotte, thank you for taking the time to carry out this review of the service you received. We are pleased that you were happy with Partridge Homes and we wish you all the best in your new home. Kind regardsPaul Partridge
★★★★★ 5/5
TrustpilotFantastic Service
Just wanted to thank the team at Partridge homes Shirley Callum, Paul, Charlotte & Kevin, our detached home in Shirley was sold within 8 days of going on the market, nothing was too much trouble for the team in progressing the sale, Callum even assisted in the negotiation of the new house we wanted to buy. Would not hesitate in recommending this family run business. Many thanks Godfrey and Rose
Mr · 4 January 2018 · Partridge Homes Solihull
Agent replied · 11 June 2024
Good Morning BothThank you so much for taking the time to review the service you received and your kind words. Happy New Year and all the best for 2018 in your new home. Kind regardsPaul Partridge
★★★★★ 1/5
TrustpilotAvoid this shower
After Partridge Homes said my lovely property would sell quickly, I chose their so called "on-line only estate agent" option, which means you pay upfront. There have been no viewings in the last six months and in the twelve months its been on the market, they have provided one feedback email. With the end of the contract looming, they have failed to sell my property.
Allan · 31 December 2017 · Partridge Homes Solihull
Agent replied · 11 June 2024
Good Morning Helen and Allan,Thank you for taking the time to provide this review, we are obviously very disappointed with the comments you have made. We marketed the property on the on-line only marketing package on 13th January 2017. On 8th February we had received an offer within £2,000 of the asking price which you declined. In our opinion this was a fair offer and the buyer was in a strong position to proceed.On 10th March we had one of our Vendors who we had sold his property and agreed with him to pay the asking price for your property, however this Gentleman suffered three heart attacks and unfortunately had to withdraw from his sale and purchase. We have advised you on several occasions that the fact the property has 58 years left on the lease does restrict the market as many lender will not lend to buyers with a low lease. On 12th May 17, we advised you to make enquiries to extend the lease to make the property more appealing and allow buyers to have a mortgage. We would then review the price of the property to incorporate an extended lease. In the meantime we arranged for new photos to be to give the property a fresh image on-line whilst you obtained details about the lease. On 30th June 17 you asked us to reduce the property by £50 and amend the description which we did for you.On 27th July 2017 you asked us to reduce the property by a further £900 which we did this again for you and requested details on the cost from the Freeholders to extend the lease. It was then confirmed that the Freeholders have advised the cost to extend the lease would be between £9,000 to £13,000. Our advice has been to look to extend the lease as at the moment the property is restricted to predominately cash buyers and we can then review the price to incorporate the extended lease. I have also advised you that we would be happy to rent the property for you on a short term basis whilst the lease extension goes through to ensure that you are receiving an income from the flat. We are more than happy to continue marketing the property at no extra cost for you after the 12 month marketing package expires, however we really do feel that you should look at extending the lease. We are sorry that you have felt the need to carry out a 1 star review on trustpilot and google, it has been our genuine desire to get your property sold and we will continue to do our best for you. Kind regardsPaul Partridge
★★★★★ 5/5
YellThank You All!
As a tenant of I just want to say thank you for your help on Xmas Eve. Issue with heating system, engineer was out and had to order parts, the electric heaters supplied by you were a God Send. Thank You all.
MaroonButton96 · 29 December 2017 · Partridge Homes Birmingham
★★★★★ 5/5
TrustpilotWe recently purchased a house in Shirley, Solihull through …
We recently purchased a house through Partridge Homes in Shirley, Solihull. They (Charlotte and Paul) understood our situation against other offers and made fair recommendation to the vendors. Since we were more Proceedable compared to others, we managed to get this lovely property.The team is friendly and they aim to understand the situations well and this is very important to both the sellers and buyers. Really pleased we now have moved to this lovely house.Thanks Charlotte & Paul.Thejas & Impana
Thejaswi · 16 December 2017 · Partridge Homes Solihull
★★★★★ 5/5
YellExcellent service
I have used this agency to let my property. They found me excellent tenants who look after the property and have given me no issues whatsoever. They have also been quick to provide assistance and arrange a plumber to resolve a leak who was very reasonably priced and did the work to a high standard. Couldn't ask for more. I will continue to use them.
RichardF-248 · 5 December 2017 · Partridge Homes Birmingham
★★★★★ 5/5
YellLetting change over made easy
I had to change letting agents at short notice in June 2017, I am a absent landlord and live in France, I contacted Partridge Letting Agents, Yardley, to see if they could help. I spoke to a young woman called Nikki; she took control of the change over straight away, contacting the old agents & the tenant informing them of the change. This was not a simple task, due to problems with the previous agent, lack of communication, refusal to hand over paperwork and keys. Partridges stuck at the task and were soon in control of the administration side of the change over. Then came the task of house inspection and meeting the tenant and putting her at ease. After the inspection is was clear that there was outstanding work required to be carried out sooner than later. Partridge’s letting department took on the task of getting estimates from a number of contractors and passing them onto me for my perusal. Partridge's contacted the contractors arranging for the work to be completed and certified.
RoderickM-7 · 22 November 2017 · Partridge Homes Birmingham
★★★★★ 5/5
Trustpilot10 Years + as our Letting Agent
Thanks to the Lettings Team who manage my substantial portfolio of Buy to Let properties throughout Yardley, Sheldon and Solihull. Recommended many friends and family to Partridge Homes.
James · 24 September 2017 · Partridge Homes Solihull
★★★★★ 5/5
YellHighly Recommend
Thanks to the Lettings Team who manage my substantial portfolio of Buy to Let properties throughout Yardley, Sheldon and Solihull. Recommended many friends and family to Partridge Homes.
JamesM-828 · 24 September 2017 · Partridge Homes Solihull
★★★★★ 5/5
TrustpilotWe sold our house through partridge …very helpful at all times
We sold our house through partridge homes in sheldon they was so lovely and very helpful would fully recommend going with partridge home s in sheldon ask for Charlotte partridge or Paul partridge they are lovely people I highly recomened using partridge homes in sheldon
Michele · 20 September 2017 · Partridge Homes Solihull
★★★★★ 1/5
YellUnprofessional and a waste of time
Pathetic excuse for a estate agents. Found a house on their website so rang up got told it wasn't available. When we mentioned it was on their website they told us they would call back. They never did. We had to call them. Suddenly the house was available. We arranged a viewing for a Saturday. The only time me and my partner could make as I work different shifts to my partner. We got there and waited for the viewing only to be told I have the wrong keys. I can't open the door. He then said I thought I had the wrong keys. So why not pick up the right keys? Are the keys not labelled? Do they have random keys just dotted about and it's pot luck. You have now lost a potential tenant
MarkB-709 · 15 July 2017 · Partridge Homes Birmingham
★★★★★ 1/5
TrustpilotPathetic excuse for a estate agents
Pathetic excuse for a estate agents. Found a house on their website so rang up got told it wasn't available. When we mentioned it was on their website they told us they would call back. They never did. We had to call them. Suddenly the house was available. We arranged a viewing for a Saturday. The only time me and my partner could make as I work different shifts to my partner. We got there and waited for the viewing only to be told I have the wrong keys. I can't open the door. He then said I thought I had the wrong keys. So why not pick up the right keys? Are the keys not labelled? Do they have random keys just dotted about and it's pot luck. You have now lost a potential tenant
Mark · 15 July 2017 · Partridge Homes Solihull
Agent replied · 11 June 2024
Hi Mark, we are obviously very disappointed with your comments in relation to the service you received. Following the phone call our office made to your partner, we did advise that the previous tenants had acted inappropriately and changed the locks. As you know since this incident you had applied for a property with Partridge Homes, hopefully you were more satisfied with the viewing and the service received.I can assure you we do not have keys dotted about, this incident was totally out of our control. Kind regardsPaul Partridge
★★★★★ 5/5
GoogleA real pleasure to deal with Partridge homes estate agents in yardley. The staff are so helpful and very professional. Always kept upto date. And nothing to much trouble. Paul and his colleagues give outstanding customer service. I highly recommend them.
Graham · 23 June 2017 · Partridge Homes Birmingham
Agent replied · 21 June 2024
Hi Graham,
Thank you for your kind review. We are pleased that you were happy with the service that the team provided to you.
Kind regards
Paul Partridge
0121 742 0404
★★★★★ 5/5
Yell5* Partridge Homes!
Recommend to anybody looking for a genuine and honest estate agent. I have had so many poor experiences with estate agents in the past, if only I had discovered Kevin and his team a few years ago. They have recently sold an apartment for me in Solihull and I will be calling on them again during the year to sell a couple more properties. Genuine people, regular calls and constant updates during the sales progress which is often where most agents fail! Keep up the great work and definitely a 5* review from me!
AlanP-130 · 22 April 2017 · Partridge Homes Solihull
★★★★★ 5/5
YellHard Working, Professional & Caring Agent
Thank you to Kevin, Charlotte and the rest of the helpful staff at Partridge Homes. Your service and the way you go about your business is fantastic, I would recommend to anybody looking for a hard working, professional and caring Agent. I will be in for the £10 for doing this review for you hahaha, joking aside thank you again!
JamieG-75 · 20 April 2017 · Partridge Homes Birmingham
★★★★★ 5/5
Yellkev and sue
Hi you are the very best my second family kev sue paul charlotte and callun you owe emma a drink and lovely niki and becky nothing too much trouble for any one just amazing i would never go anywhere else partridge homes will always be there for all of you xx
MarieB-41 · 8 January 2017 · Partridge Homes Birmingham
★★★★★ 5/5
YellThank you so much!
I just want to say a massive thank you to Calum, Charlotte, & James for helping me & my wife sell our family home. We have lived in the property for over 20 years and had no idea what to do as it had been such a long time since we last moved. We decided to call a few local agents out to give us a variation on fees and services, as soon as we met Calum we had a feeling we would be using Partridge Homes, he was the only agent to ask if I would like him to take his shoes off as we had cream carpets in the hallway from that moment on he showed great enthusiasm & confidence on selling our home. We called them the very next day to come out & take photos & within 24 hours the property was live on the internet. We then had the pleasure of dealing with James who called us to introduce himself as one of the sale negotiators and quickly started booking in viewings in total 13 in two days, we received several offers on the property and agreed to a sale with the help of James & the team.
RodgerP-1 · 22 July 2016 · Partridge Homes Birmingham
★★★★★ 5/5
YellSuperb Letting Team
I have used Partridge Homes for the past 5 years to let out and manage my properties. I cannot fault them one bit, excellent service and friendly team.
TinaL-12 · 20 July 2016 · Partridge Homes Birmingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
