Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
TrustpilotStaff and Experience review
Everyone i spoke to whilst going through the process of my new rental property was lovely. Charlotte and Amy especially. Amy was lovely over the phone and always helped massively everytime i called with a question or an issue. Charlotte was welcoming and polite face to face when we came to collect the keys and was happy to answer any questions i had. Very good experience :)
LILLY Β· 23 July 2026
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5/5
GoogleI honestly cannot recommend Paul and his team at Partridge Homes highly enough.
From the very first interaction, the difference in service compared to other agents was obvious. While competitors were suggesting viewings towards the end of the week, and today is only Monday, Paul arranged an appointment for me within the hour. That level of responsiveness speaks volumes.
What truly sets Partridge Homes apart is their customer-centric approach. I genuinely felt they wanted to help, rather than simply manage a diary or process a transaction. The service was proactive, professional and refreshingly efficient.
In a market where many agents follow the same formula, Paul and his team far surpass the competition and demonstrate exactly how estate agency should be done.
Outstanding service from start to finish.
Richard Β· 16 March 2026
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5/5
TrustpilotAmazing team at Partridge Homes
The whole team at Partridge Homes Yardley is very helpful, cooperative, friendly and professional especially I would like to mention one name Maizy for her full support during the buying and selling process. I would love to go through them if I need to in future and highly recommend this amazing team.
Shafquat Β· 28 May 2026
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5/5
TrustpilotExcellent Family Estate agents
I have used Partridge for over 15 years, from helping me buy my first rental flat, and finding amazing tenants, to doing it all again with flat number 2..while I was living overseas for 90% of the time, the team has given me advice and guidance over the years, massive thanks to Paul, Amy, Tracey and Susan.
Customer Β· 6 April 2026
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5/5
TrustpilotExcellent service
I have recently used partridge estate agent Yardley to sell my house. I must say I am highly impressed with the service and support provided by Callum and the team . All the team was very proactive and always available to help throughout the process. They sold my house in the third week and seemed very knowledgeable about the local market. They delivered as they promised. Greatly appreciate the help and service. Would always use them again should I need to sell or buy. Definately recommended to family and friends.. Thank you all at partridge estate Agent Yardley...
Zaheer Β· 14 June 2024
Agent replied Β· 22 December 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
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5/5
TrustpilotGreat work Maizy
Iβm a young first time buyer and Maizy was absolutely brilliant with the whole process. She guided me through the entire experience and was available for help whenever I needed any extra assistance. Overall, great work from the whole organisation, especially Maizy :)
Aruje Β· 11 May 2026
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5/5
TrustpilotA professional agent with a difference
The business is well run and Paul and the team are very attentive and made my letting of the property stress free and and a quick transaction was completed ,I have used the company again and the process was repeated .
Errol Β· 11 April 2026
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5/5
TrustpilotHassle free letting process
Paul and his team have been great. The letting process has been extremely smooth, with the team managing all aspects from start to finish. In particular, Amy was very engaging and proactive. Would definitely recommend Partridge Letting Agents.
Sharon Β· 27 April 2026
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5/5
TrustpilotAbsolutely amazing
Absolutely amazing , very helpful and supportive , great communication and really helping us find our next home. It's been incredibly stressful experience which Partridge Homes are making so much easier for us, Thank you Paul, we are grateful! π
Roz Β· 1 April 2026
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5/5
TrustpilotExcellent customer service
The customer service was excellent and carried on throughout the process. I have spoken to most of the members of staff and I have to say all of them were so helpful and always delivered great customer service. The stay true to their word in helping me find my new home and reassured me throughout the whole time. I would recommend partridge homes to anyone looking to buy, sell or rent. I am forever grateful for all of their help. Very happy client βΊοΈ
Lily Β· 15 May 2026
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5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish! The team at Partridge Homes Estate Agents & Letting were professional, responsive, and incredibly helpful throughout the entire process. They made everything smooth and stress-free. Highly recommended! β€οΈ
Iris Β· 3 April 2026
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5/5
TrustpilotSuperb Service
I have a great buying experience with Partridge Homes Estate. In particular, Maizy was friendly and responsible. All of my concerns and questions were being followed up promptly.
Dickson Β· 14 May 2026
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5/5
TrustpilotPartridge Homes excellent and outstanding service.
The outstanding transparency and honesty in all aspects of getting my property rented. The whole team were on hand and always ready to help and support me with all my questions as this eas a first time for me. I had my property with a different agent for 3 weeks and had no joy but at Partridge, within 2 days of them taking it in, I had 5 viewings made and we had 3 offers made from the one viewing. At times when I needed assistance, they as a familt worked day and night to attend to my needs. I really cannot thank you enough. I would recommend Partridge to anyone who is looking for an honest and professional service.
Risha Β· 4 April 2026
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5/5
TrustpilotThank you partridge homes for lookingβ¦
Thank you partridge homes for looking after me and being welcoming. Alfie and the team was outstanding Alfie was keeping me up to date with viewing and how it went,
Brandon Β· 17 April 2026
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5/5
TrustpilotAlfie was brilliant from start toβ¦
Alfie was brilliant from start to finish. Booked us in for viewings quickly, answered all our questions and made the whole process really easy. Super friendly and professional throughout
Niamh Β· 9 April 2026
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5/5
TrustpilotExceptional Service.
I have had numerous dealings with Partridge Homes, and from the very first contact, everything and everyone have been super friendly, extremely efficient, very knowledgeable, and just a complete pleasure to work with. Thank you so much Calum and all, your professionalism is second to none! I cannot sing your praises highly enough.
Amanda Β· 14 June 2024
Agent replied Β· 22 December 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
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5/5
TrustpilotRented my house to a Birmingham City FC player....brilliant service
Very good service, kept me updated during the process of renting my property. The property was my family home and circumstantial renting but Paul managed to get me a Birmingham City FC player to rent at Β£4,000pcm. Really impressed with the overall service. Thank you Paul and the lettings team.
Andy Β· 4 June 2024
Agent replied Β· 16 June 2024
Hi Andy, thank you for your 5 star review and for using our services.
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5/5
TrustpilotAmazing service
Amazing service! From finding my new rental home to booking in a viewing, Alfie has been incredibly helpful throughout the whole process
Andy Β· 10 April 2026
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5/5
TrustpilotExcellent and professional service
After dealing with other local agents who let me down badly. I struggled to find a company who I felt I could trust. I used Partridge Homes last year, and am about to use them again. They offered an excellent, and professional service, from the initial meeting through to the tenants moving in. I would not hesitate to recommend Partridge Homes to people who wanted local trustworthy rental agent.
Ann Β· 3 April 2026
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5/5
TrustpilotWe used partridge homes to rent one ofβ¦
We used partridge homes to rent one of our properties and their professionalism from start to finish was impeccable. Charlotte particularly went out of her way to keep us updated on every detail along the way and explained everything perfectly to us. She made what could have been quite a stressful experience, simple and led us through every step with great efficiency. I highly recommend partridge homes.
Miss Β· 29 March 2026
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5/5
GoogleI was recommended Partridge Homes Estate & Letting Agents by a friend who had used them and I cannot rate them highly enough. Calum was really professional and friendly, extremely quick to respond and action my enquiry. The marketing of my property by Eve has been exceptional. The photos and video tour really are stunning and completely above any from previous estate agents. From my property going live on the market on Friday, I had a viewing on the Sunday and offer accepted on Monday. Unbelievable. Thank you so much to all the Team at Patridge Homes and special thanks to Calum, Eve and Alf.
Stella Β· 22 February 2024
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5/5
TrustpilotAlfie was excellent
Alfie was excellent. Quality service and felt secure during the whole process. Thank you so much.
Henry Β· 9 April 2026
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5/5
TrustpilotSwitching your letting agent: a recommendation
I expected unpleasant complications in switching the lettings management of my Birmingham house from one agent I was most unhappy with, to another, but Nikki, our new agent at Partridge Homes made the whole proces absolutely seamless, straightforward and swift, and all done in an affable and friendly way, not only to us but to our tenants. I am relieved and grateful to Nikki, very pleased we are in her competent hands now, and highly recommend her and Partridge Homes without reservation
Peter Β· 7 November 2024
Agent replied Β· 28 July 2025
Thank you so much for your review, it is very much appreciated and we are pleased that you have found the process straight forward in switching from your previous letting agents.
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5/5
TrustpilotPartridge Homes Estate Agents
I was recommended Partridge Homes Estate & Letting Agents by a friend who had used them and I cannot rate them highly enough. Calum was really professional and friendly, extremely quick to respond and action my enquiry. The marketing of my property by Eve has been exceptional. The photos and video tour really are stunning and completely above any from previous estate agents. From my property going live on the market on Friday, I had a viewing on the Sunday and offer accepted on Monday. Unbelievable. Thank you so much to all the Team at Patridge Homes and special thanks to Calum, Eve and Alf.
Minnie Β· 23 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.