Trusted Agent profile
★★★★★
290 reviews across 2 offices and 3 platforms
Partridge Homes has two offices, in Birmingham and Solihull. Together they have 290 reviews on three platforms, rated 4.6 out of 5 overall.
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Partridge Homes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
2/5
YellNever trust a sloppy handshake...
..and a filthy fish tank in the office!..Used them to sell our house as they seemed fairly priced.Overvalued our property, kept sending random viewers without mortgage in principle, if they turned up at all... Wasted precious months because of them.Took their money without a word in the end. Never use again.
5/5
Trustpilotexcellent service house sold quickly…
excellent service house sold quickly with no problems friendly and helpful staff
5/5
TrustpilotPartridge Homes were helpful and quick…
Partridge Homes were helpful and quick to respond to my queries. I had a positive experience and I'm very happy with the purchase process.
5/5
GoogleThe Staff at Partridge Homes Lettings have been brilliant. Rented my property out the very first day they advertised. I would recommend anyone thinking of renting their property.
Thank you so much for your kind review. I am pleased that you have been happy with the service. Kind regards. Paul Partridge
1/5
GooglePathetic excuse for a estate agents. Found a house on their website so rang up got told it wasn't available. When we mentioned it was on their website they told us they would call back. They never did. We had to call them. Suddenly the house was available. We arranged a viewing for a Saturday. The only time me and my partner could make as I work different shifts to my partner. We got there and waited for the viewing only to be told I have the wrong keys. I can't open the door. He then said I thought I had the wrong keys. So why not pick up the right keys? Are the keys not labelled? Do they have random keys just dotted about and it's pot luck. You have now lost a potential tenant
Hi Mark, we are obviously very disappointed with your comments in relation to the service you received. Following the phone call our office made to your partner, we did advise that the previous tenants had acted inappropriately and changed the locks. As you know since this incident you had applied for a property with Partridge Homes, hopefully you were more satisfied with the viewing and the service received. I can assure you we do not have keys dotted about, this incident was totally out of our control. Kind regards Paul Partridge
1/5
GoogleDealt with these years ago. Got my property back in a terrible state. Admittedly I found tenants. Costs me 1000s to put right. I never received a penny back of the deposit held. They claim the tenants had to fill in an online form which they didn't. As a landlord with a small portfolio, take my advice and pass them by.
Good Evening, I would be interested to find out more about this situation as it is a first that any of our staff and Directors know about a property that has been left in a terrible state, yet alone costing a Landlord £1000's!!!! As a family business we take great pride in what we do for our Landlords! I would like to discuss this with you and can always be contacted on my mobile which is 07540 462 033. Kind regards. Paul Partridge
5/5
GoogleHaving been a home owner for many years I was concerned that renting would be a complex hassle. However Nikki, Paul and the team at Partridge were delightful to deal with, answering my many queries efficiently. They made my move completely stress free, and I would sincerely recommend them to landlords and tenants alike.
Thank you for your review. I am pleased that the move went well and you were happy with our service. Please let us know should you have any issues with the property and we will do our upmost to help you. Kind regards Paul Partridge
5/5
GoogleI visited Partridge Homes Estate & Letting Agents in Yardley on Friday 15th September with my colleague investor. I have not invested in this region before and I was very impressed with the great help and kindness offered by Charlotte and Paul during our visit, which lasted for longer than expected and which I enjoyed greatly. I was visiting Birmingham on a 2-day trip, which consisted of meeting various agencies and I can confidently say that Partridge Homes Estate & Letting Agents in Yardley were by far the most friendly, helpful and knowledgeable. They appear to know their area inside-out and I look forward to working with them and uncovering some exciting investment opportunities in the future.
Thank you so much for your review. We are pleased that you were pleased with the service whilst in the office and we look forward to helping you with you buy to Let needs. Kind regards Paul Partridge
5/5
TrustpilotExcellent Service
As we are not fans of estate agents in general after previous bad experiences we started the process in trepidation after a recommendation from a friend.We were made to feel like the 'customer gets what the customer wants' at all stages of the process.Thanks to all the Team but especially Paul who went the extra mile to ensure the exchange of contracts took place.We would definitely recommend them.
Good Morning Tony,Thank you so much for taking the time to carry out this review. It is very much appreciated and we are delighted that you are both happy with the service. Kind regardsPartridge Homes Estate Agents
5/5
TrustpilotI have rented with partridgehomes for…
I have rented with partridgehomes for 8 years they are an amazing family business they will go to the end of the earth to deliver amazing customer service and make you feel part of the family efficient at all times don't go anywhere else
Good Morning EmmaThank you for taking the time to carry out this review, your comments are very much appreciated. Kind regardsPartridge Homes Letting Agents
5/5
TrustpilotGreat family agents
The agents have been really great. They are always friendly and ready to deal with any problems. They have been my rental agents for some time and I have had no problems with the tenants they found for me. I have also used them to sell 2 properties and both have gone through smoothly. I would recommend them to anyone who asks.
5/5
TrustpilotVery good experience
Very good experience. House sold within 3 days of going live. Once sold, Paul Partridge did a great job of chasing through the sale and providing useful updates.
Thank you so much for taking the time to carry out this review, it is very much appreciated.Kind regardsThe Team at Partridge Homes0121 745 2225 / 0121 742 0404
5/5
TrustpilotThank you to Partridge Homes lettings…
Thank you to Partridge Homes lettings for finding a tenant and managing a property for me. As a first time landlord (by default) it was very difficult for me to leave my own home in the hands of a company whilst I am working out of the area for the next few years. 10 months in and the service has been great, rent on time and detailed inspections with photos are sent every few months.
Thank you so much for taking the time to carry out this review, it is very much appreciated.Kind regardsThe Team at Partridge Homes0121 745 2225 / 0121 742 0404
5/5
TrustpilotPartridge Homes - Excellent!
Fantastic experience using Partridge Homes to sell our house in Solihull. Paul, Charlotte, James and Callum have gone above and beyond to look after us. Great communication, advice and service throughout, highly recommended!
Thank you so much for taking the time to carry out this review, it is very much appreciated.Kind regardsThe Team at Partridge Homes0121 745 2225 / 0121 742 0404
5/5
TrustpilotExcellent!
Very friendly and efficient service. We were kept informed all the way through the sales process and most importantly, all promises were kept! If Partridge said they were going to call they did, and at the time they said. Paul was also fantastic and chasing up solicitors and other parties to make to process as smooth and fast as possible.
Thank you so much for taking the time to carry out this review, it is very much appreciated.Kind regardsThe Team at Partridge Homes0121 745 2225 / 0121 742 0404
5/5
TrustpilotManaged to sell my mum's property…
Managed to sell my mum's property within 2 weeks, professional service throughout, plus excellent communication during the sale.
Thank you so much for taking the time to carry out this review, it is very much appreciated.Kind regardsThe Team at Partridge Homes0121 745 2225 / 0121 742 0404
5/5
GoogleBrilliant service staff were quick to deal with any questions that myself or wife had Very .
Hi Nick Thank you for taking the time to provide this 5* review. Good luck in your new home. All the best for the future Paul Partridge
5/5
GoogleThe response was fast and efficient but also very understanding. All of the options were clearly defined with no pressure or obligation. I shall certainly stick to Partridge homes and highly recommend them.Many thanks for an excellent service.
Hi Judy Thank you for taking the time to review the service we have provided. We are pleased that you are happy with our offering and we do pride ourselves on being a "no pressure or obligation" business. Kind regards Paul Partridge
5/5
TrustpilotHighly recommended, professional and very helpful
A very professional, knowledgeable and friendly team, reflecting their ethical values as a family operation. They made our interests their priority through the selling process from first contact to completion, and I would recommend them without any hesitation.
Thank you so much for taking the time to carry out this review, it is very much appreciated.Kind regardsThe Team at Partridge Homes0121 745 2225 / 0121 742 0404
5/5
TrustpilotFantastic service from point of contact …
Fantastic service from point of contact to handover of keys. Honest, professional advice given throughout. Highly recommend.
Hi Mat, Thank you for taking the time to carry out this review. I am pleased that you were happy with the service. Kind regardsPaul Partridge
5/5
TrustpilotHelpful and friendly throughout
Helpful and friendly throughout, during what was at times, a rather drawn out affair.Other parties made things a bit more difficult than was necessary but Partridge Homes kept on top of things and provided us with up-to-date reports and all the necessary information required.
Hi Kevin,Thank you for taking the time to carry out this review. I am pleased you were happy with the service and all the best for the future. Kind regardsPaul Partridge
5/5
YellHighly Recommend for anyone needing a Letting Agent in Solihull
Used as my Letting Agent under their managed service for a property I let in Solihull. Found great tenants and very good communication with any maintenance issues. Their Maintenance Man Edward is fantastic. Highly recommend for any Landlords looking for a reliable Letting Agent in Solihull.
5/5
TrustpilotExcellent friendly and personal estate …
Excellent friendly and personal estate agents. They go above and beyond the normal everyday duties required of them. Nothing is too much trouble and you can tell how much passion they have for their work. Extremely good value for your money also. Would recommend in a heartbeat to anyone selling or buying
Hi Elaine, Thank you so much for taking the time to provide us with a 5 Star Review and your kind words. Looking forward to handing over the keys to you on Friday for your new home! Happy packing this week!Kind regardsPaul Partridge
5/5
TrustpilotSuperb
Superb, went above and beyond to help us. Thanks again!
Hi Chris,Thank you for taking the time to provide us with a 5 Star review. We are pleased that you were happy with the service provided.Kind regardsPaul Partridge
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Birmingham has the most, with 246 reviews rated 4.6 out of 5, followed by Solihull with 190.
The two Partridge Homes offices, by town:
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