Trusted Agent profile · Kent

Page and Wells reviews in Larkfield, Bearsted, Maidstone and 1 more

4.6

★★★★★ Excellent

223 reviews across 5 offices and 2 platforms

www.page-wells.co.uk

Page and Wells has five offices, in Larkfield, Bearsted, Maidstone (two offices) and Coxheath (Kent). Together they have 223 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

196

Reviews on Google

All 5 offices

Facebook logo

4.2 / 5

27

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Page and Wells's five offices, most reviewed first. Each has its own page.

Latest reviews from every Page and Wells office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Polite, on time very helpful and good at sharing advice on whats best for you and your property.

Tom · 20 March 2019 · Page and Wells Larkfield

Agent replied · 29 July 2023

Thank you for your feedback Tom, if you ever need us again then please let us know!

5/5

Google

Page & Wells (King Street Maidstone branch) were the acting agents in my purchase of an investment property during late 2017/early 2018 & my dealings at the outset were with Sam Mihill. He was an absolute delight to work with, gracious …

Sophia · 10 December 2018 · Page and Wells Maidstone (2 Boughton Parade)

5/5

Facebook

I loved my first estate agent when we bought and sold but now I have met Sam and Steve at Larkfield, Page and Wells and I adore them! When people say “nothing is too much trouble” they throw that statement out there... Sam and Steve had the hardest chain and at times the most ludicrous sale with our house and the things they did to get our exchange over the line were nothing short of amazing. I had phone calls and replies to emails past 6pm to reassure and update me. The literature and advertising of our home was brilliant with great attention to detail. We went on the market in July and went under offer and sold a month later. They then worked tirelessly to ensure our long chain didn’t collapse. I am 99% sure if we’d gone with another agent we wouldn’t have exchanged yesterday, the negotiations and rapport needed to manage the other agents and solicitors in the chain was paramount and Sam & Steve were a brilliant double act. Thank you so much! I’ve already started recommending you to people.

Holly · 1 December 2018 · Page and Wells Maidstone (2 Boughton Parade)

Agent replied

Thank you very much for your positive feedback on the service you received from Page and Wells in particular Sam and Steve. We are thrilled that you are recommending us already, much appreciated! With best wishes The Page and Wells Team.

5/5

Facebook

I loved my first estate agent when we bought and sold but now I have met Sam and Steve at Larkfield, Page and Wells and I adore them! When people say “nothing is too much trouble” they throw that statement out there... Sam and Steve had the hardest chain and at times the most ludicrous sale with our house and the things they did to get our exchange over the line were nothing short of amazing. I had phone calls and replies to emails past 6pm to reassure and update me. The literature and advertising of our home was brilliant with great attention to detail. We went on the market in July and went under offer and sold a month later. They then worked tirelessly to ensure our long chain didn’t collapse. I am 99% sure if we’d gone with another agent we wouldn’t have exchanged yesterday, the negotiations and rapport needed to manage the other agents and solicitors in the chain was paramount and Sam & Steve were a brilliant double act. Thank you so much! I’ve already started recommending you to people.

Holly · 30 November 2018 · Page and Wells Coxheath

Agent replied

Thank you very much for your positive feedback on the service you received from Page and Wells in particular Sam and Steve. We are thrilled that you are recommending us already, much appreciated! With best wishes The Page and Wells Team.

1/5

Facebook

Awful service, we had the misfortune to be in a chain with page and Wells. We repeatedly asked them to chase solicitors etc to make sure that he sale would complete. They never returned our calls or our estate agents calls. In the rare event that we did manage to speak to the right person it was like asking to a brick wall. I told them that our chain was going to fall apart and could they please try their best to make sure the sale went through. Every other agent in the chain did their best and one even did the chasing up that page and Wells were supposed to do. The agents constantly reported to me their frustration when trying to get page and Wells to chase up their side of the chain. Unfortunately our chain fell apart last week as the sale was taking too long. So thanks to page and Wells lack of interest and motivation I have now lost the property wanted to buy and my buyer. I tried to complain to one of the partners, again it was like speaking to a brick wall, with comments like ‘my staff wouldn’t do that’ and ‘we pride ourselves on being a family business’ I hope I never have to deal with page and Wells again, and I would warm everyone to be careful about using them.

Sarah · 10 October 2018 · Page and Wells Maidstone (2 Boughton Parade)

Agent replied

Thank you for your comments. We are sorry you feel our service level fell short on this occasion. With customer confidentiality it is sometimes difficult for us to disclose information to other parties who are not clients of Page and Wells.

5/5

Facebook

We sold our home through Page and Wells Bearsted branch. The service was outstanding. I had recently been involved with another agent selling my Mothers house and Page and Wells proved themselves to be in a different league with their service and professionalism. We would like to thank Ian, John and all the team from Bearsted.

Kathy · 12 September 2018 · Page and Wells Maidstone (2 Boughton Parade)

Agent replied

Thank you very much for your positive comments on our service. We are delighted to hear we helped the process to run smoothly. From the Page and Wells team.

1/5

Google

Absolute time wasters. Offer made on the spot on a saturday, accepted on a monday, chain checked that day - spoke again wednesday and apparently its gone. Was spending the day with my terminally ill mother helping her tick off a bucket list; but I was diverting time for Page and Wells to help them verify our position throughout the day. I'll never get that time back with my Mum. Could have bought it without the sale of our house also, but didn't even ask us if we could match a higher offer. We would be ready to move in within 28 days. Must be taking bungs. We will never view a property again with these clowns, which means a vendor selling through them misses out on a willing and ready buyer. We can't be the only people who find this lot amateur. If you're a buyer, and the property is dupliately listed; view with the other firm. If you're a vendor, use someone else like Purple Bricks. Save yourself a killing too. Look forward to seeing the end of spivs like this.

Pro · 22 August 2018 · Page and Wells Bearsted

1/5

Google

Clearly taking back handers and higher offers. Put in full asking price offer on the Saturday, spoke with them again Monday to do chain check (no chain for us as we complete in 3 weeks) On the Wednesday called to ask which Solicitor they would suggest I use and was told there had been another offer accepted as apparently I hadn't been in touch. In shock, as I dont see how much more I could have been in touch in the space of 3 days. Wont be going near them when looking for a property!

Rachel · 22 August 2018 · Page and Wells Bearsted

5/5

Google

Page & Wells (King Street Maidstone branch) were the acting agents in my purchase of an investment property during late 2017/early 2018 & my dealings at the outset were with Sam Mihill. He was an absolute delight to work with, gracious approachable, exceptionally helpful throughout the three moth process as well as efficient & completely understanding of my specific requirements as an investment purchaser including the three viewings prior to exchange, even going as far juggling his diary & rearranging appointments in order that we had continuity; nothing was too much trouble. He also, even more importantly managed to very diplomatically & successfully secure the offer that I had tabled to the vendor and persevered until acceptance. Sam also continued to be supportive with some post completion issues that arose. Cannot recommend Sam highly enough.

S · 30 July 2018 · Page and Wells Maidstone (2 Boughton Parade)

5/5

Google

Page & Wells (King Street Maidstone branch) were the acting agents in my purchase of an investment property during late 2017/early 2018 & my dealings at the outset were with Sam Mihill. He was an absolute delight to work with, gracious approachable, exceptionally helpful throughout the three moth process as well as efficient & completely understanding of my specific requirements as an investment purchaser including the three viewings prior to exchange, even going as far juggling his diary & rearranging appointments in order that we had continuity; nothing was too much trouble. He also, even more importantly managed to very diplomatically & successfully secure the offer that I had tabled to the vendor and persevered until acceptance. Sam also continued to be supportive with some post completion issues that arose. Cannot recommend Sam highly enough.

Atticus · 14 March 2018 · Page and Wells Maidstone (52-54 King St)

5/5

Facebook

We used Page and Wells Maidstone for selling and Loose for buying. All of the team are very helpful and supportive, a special thanks to Phil, Michelle and Sam in Maidstone and Ann in Loose! Thank you guys, you made selling and moving easier than expected!

Kelly · 29 November 2017 · Page and Wells Maidstone (2 Boughton Parade)

Agent replied

Thanks so much for your great review, we really appreciate it. We are very pleased you were so happy with the service provided by the Page & Wells team. Great to hear that we have made the whole process easier for you ?? We wish you every happiness in your new home! ?? ?? From the Page & Wells Team.

5/5

Facebook

We bought our new house through Page and Wells and nothing was too much trouble for them. Sam in particular was SO helpful and always calm, thoughtful and not at all pushy. If we ever sell our house(and we will NEVER move again, so doubtful!) we would definitely use and recommend Page and Wells. Fantastic company and lovely helpful staff. Thank you ?

Jane · 27 September 2017 · Page and Wells Maidstone (2 Boughton Parade)

Agent replied

Thank you so much for your great feedback. We are so happy you are pleased with your experience with Page & Wells and if we can be of any assistance in the future please do not hesitate to get in contact. Wishing you happiness in your new home. The Page & Wells Team.

5/5

Facebook

Have recently been dealing with the staff at Page & Wells with company relocation. Their local knowledge was superb and they were so supportive when we were looking at this geographical move. Would highly recommend to any one moving to the area.

Edwin · 20 July 2017 · Page and Wells Maidstone (2 Boughton Parade)

5/5

Facebook

We dealt with Duncan and I have to say he was professional, helpful and offered some great advice. The whole process was so much better than we've had with other agents in the past and their knowledge of the local market is second to none! We highly recommend you talk to Duncan and the team.

Tony · 1 June 2017 · Page and Wells Coxheath

Agent replied

Thank you for your kind words Tony. It was a pleasure to meet you.

5/5

Facebook

Page & Wells have been professional from the moment I walked through the door. They have given me great advice on buying a house in an area I do not know. I cannot thank them enough

Paul · 8 May 2017 · Page and Wells Maidstone (2 Boughton Parade)

5/5

Facebook

Brilliant team, did a fantastic job or selling my flat and progressing the sale through to completion - big thanks to Ann, Becky and Leanne.

Becky · 13 July 2015 · Page and Wells Bearsted

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Page and Wells

Which Page and Wells office has the most reviews?

Larkfield has the most, with 92 reviews rated 4.8 out of 5, followed by Bearsted with 85.

Where are the Page and Wells offices?

The five Page and Wells offices, by town:

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