Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSteve the branch manager and Michelle who initially looked after me plus David who helped me negotiate the initial price were superb. A neighbour had used Page + Wells to a successful conclusion and had recommended their services to me to try and sell my flat in Maidstone. I have been very satisfied with their professionalism and help throughout the whole process to a final successful conclusion.
I can thoroughly recommend Page + Wells Sales and Lettings to anyone with a property to buy, sell or rent in the Maidstone, Kent area.
Julian · 30 March 2026
★★★★★ 5/5
GoogleMyself and family members have used Page and Wells three times in the last couple of years. Their customer service is exceptional. All the staff I have dealt with are friendly and knowledgeable. Nothing is too much trouble and they communicate during each stage of the selling process. I have no hesitation in recommending Page and Wells to friends and family
Helen · 13 March 2026
★★★★★ 5/5
GoogleWe can't thank Phil and Be from the larkfield branch enough, they went above and beyond to help us. We had a few problems near the end of the deal but they both kept us informed of the issues and gave us advice on what would be best to do. They were very approachable and friendly . The open day was so well done they had a lot of interested people to view the property and sold it that day. Would highly recommend them. We'll done.
Julie · 22 August 2023
★★★★★ 5/5
GoogleWe chose Page & Wells knowing that they would present and show our property in the best possible and professional way. Page & Wells did an excellent job selling our property. They conducted every aspect of the house sale in the best possible way and kept us well-informed.
The whole team were polite and professional
Adam · 10 April 2026
★★★★★ 5/5
GoogleBoth Michelle, the Estate Agent and Lily, the Sales Progressor were amazing. Both were excellent at communicating with me, answered all my questions and liaised with all parties brilliantly. Highly recommend.
Helen · 4 July 2025
★★★★★ 5/5
GoogleWe sold through Page and Wells Maidstone and couldn’t recommend them enough - fantastic service! Special thanks to Caitlin, Steve and Michelle who we had the pleasure to work with. They even helped us with our onward purchase, more than the actual estate agent!
Robyn · 21 August 2024
★★★★★ 5/5
GoogleWe sold through Page and Wells Maidstone and couldn’t recommend them enough - fantastic service! Special thanks to Caitlin, Steve and Michelle who we had the pleasure to work with. They even helped us with our onward purchase, more than the actual estate agent!
Robyn · 19 August 2024
★★★★★ 5/5
GoogleWe had such a great experience with Page & Wells, a breath of fresh air compared to the rest. Extremely professional in approach, communicative and driven to do a good job. Honestly couldn’t fault them and would highly recommend.
James · 23 March 2026
★★★★★ 1/5
FacebookBy far the worse estate agent ever!!!. Dealt with James who was not very transparent and forthcoming with information regarding the existence of a probate which caused considerable delays to us including financial losses and inconvenience especially at a moment when I am pregnant and most vulnerable. I raised this with Duncan who was extremely rude and made it very clear that his duty is to the vendor WHO IS PAYING HIS FEES so he couldn't careless about us as long as we buy the property. At no point they apologize for the considerable delays. So basically they diasadvantage us to advantage their Vendor who couldn't be bothered to move out of the house to give us vacant possession. We had end up renewing our mortgage offer at our own expense that had expired because of the long wait luckily we were still in a position to do so. James would harass me while I'm at work and in meetings demanding information on this and then when I asked to stop harassing me he insinuated that I was lying when in fact he was the one that lied to us repeated to cover up the vendors situation. They prevented us from viewing the property which is spiteful. They lack customer service and professionalism in every sense. This almost drove me into depression because they made us spend money on solicitors mortgage brokers knowing there was a probate on the property and never told us.
******lying repeatedly on behalf of client is not taking instructions and is very much against Estate Agent Code of Professional conduct.
Dee · 23 March 2021
★★★★★ 5/5
GoogleI found Page and Wells extremely pleasant to deal with. Right from the first enquiry all the way through to completion, they were honest, friendly and I always felt updated at each stage of the buying process. I also loved that they didn’t try and push any in-house services on me. Special mention goes to Michelle and Lily who were great :)
Jo · 4 July 2025
★★★★★ 5/5
GoogleI’m so glad I chose Page and Wells Maidstone to sell my house. They were fantastic from the moment they valued my house until I sold it. They weren’t pushy with sales, they had great communication with me and just made the process of selling my house easier. So grateful for all they did. A big thank you especially to Lily, Steve, Caitlin and Michelle.
Imogen · 27 May 2025
★★★★★ 5/5
GooglePage & Wells (King Street Maidstone branch) were the acting agents in my purchase of an investment property during late 2017/early 2018 & my dealings at the outset were with Sam Mihill.
He was an absolute delight to work with, gracious approachable, exceptionally helpful throughout the three moth process as well as efficient & completely understanding of my specific requirements as an investment purchaser including the three viewings prior to exchange, even going as far juggling his diary & rearranging appointments in order that we had continuity; nothing was too much trouble.
He also, even more importantly managed to very diplomatically & successfully secure the offer that I had tabled to the vendor and persevered until acceptance.
Sam also continued to be supportive with some post completion issues that arose. Cannot recommend Sam highly enough.
S · 30 July 2018
★★★★★ 5/5
GooglePage & Wells (King Street Maidstone branch) were the acting agents in my purchase of an investment property during late 2017/early 2018 & my dealings at the outset were with Sam Mihill.
He was an absolute delight to work with, gracious approachable, exceptionally helpful throughout the three moth process as well as efficient & completely understanding of my specific requirements as an investment purchaser including the three viewings prior to exchange, even going as far juggling his diary & rearranging appointments in order that we had continuity; nothing was too much trouble.
He also, even more importantly managed to very diplomatically & successfully secure the offer that I had tabled to the vendor and persevered until acceptance.
Sam also continued to be supportive with some post completion issues that arose. Cannot recommend Sam highly enough.
Atticus · 14 March 2018
★★★★★ 5/5
FacebookWe used Page and Wells Maidstone for selling and Loose for buying. All of the team are very helpful and supportive, a special thanks to Phil, Michelle and Sam in Maidstone and Ann in Loose!
Thank you guys, you made selling and moving easier than expected!
Kelly · 29 November 2017
Agent replied
Thanks so much for your great review, we really appreciate it. We are very pleased you were so happy with the service provided by the Page & Wells team. Great to hear that we have made the whole process easier for you ?? We wish you every happiness in your new home! ?? ?? From the Page & Wells Team.
★★★★★ 1/5
FacebookI have just got to work & felt I needed to message you regarding the driver of your pink & white Fiat. It has 15 minutes ago come off M20 London bound at junction 5. It flew up the far RIGHT hand lane of the slip road & performed a very dangerous manoeuvre by turning LEFT from the far RIGHT hand lane. Once they turned left then went into the LEFT hand lane cutting up several cars. There really was no need for this type of driving. Shame on the driver who you allow to drive round with your company logo on.
Maxine · 3 May 2019
Agent replied
Many thanks for contacting us. We expect high standards across the whole of our business and we will ensure we speak to the person driving the vehicle at that time. Enjoy your bank holiday weekend.
★★★★★ 1/5
FacebookAwful service, we had the misfortune to be in a chain with page and Wells. We repeatedly asked them to chase solicitors etc to make sure that he sale would complete. They never returned our calls or our estate agents calls. In the rare event that we did manage to speak to the right person it was like asking to a brick wall. I told them that our chain was going to fall apart and could they please try their best to make sure the sale went through. Every other agent in the chain did their best and one even did the chasing up that page and Wells were supposed to do. The agents constantly reported to me their frustration when trying to get page and Wells to chase up their side of the chain. Unfortunately our chain fell apart last week as the sale was taking too long. So thanks to page and Wells lack of interest and motivation I have now lost the property wanted to buy and my buyer. I tried to complain to one of the partners, again it was like speaking to a brick wall, with comments like ‘my staff wouldn’t do that’ and ‘we pride ourselves on being a family business’ I hope I never have to deal with page and Wells again, and I would warm everyone to be careful about using them.
Sarah · 10 October 2018
Agent replied
Thank you for your comments. We are sorry you feel our service level fell short on this occasion. With customer confidentiality it is sometimes difficult for us to disclose information to other parties who are not clients of Page and Wells.
★★★★★ 5/5
GoogleGreat experience with both Michelle and Adele. Professional. Proactive. Knowledgeable. Wouldn't hesitate to recommend
Jo · 13 February 2026
★★★★★ 5/5
GoogleNothing but praise for Nicola and the team at Page and Wells throughout the lengthy sales process (not their fault!). Responsive, friendly, polite, clear, supportive, always sure of a quick reply. It was absolutely the right choice to go with P&W and I can't recommend them highly enough
Robert · 13 April 2021
★★★★★ 5/5
FacebookWe dealt with Duncan and I have to say he was professional, helpful and offered some great advice. The whole process was so much better than we've had with other agents in the past and their knowledge of the local market is second to none! We highly recommend you talk to Duncan and the team.
Tony · 1 June 2017
★★★★★ 5/5
GoogleWould not hesitate to recommend Steve, Nicola, Michelle and the team at Page & Wells Maidstone. They were always positive and helpful. Even through Covid restrictions they were always available and their experience and attitude got our house sold!!
Sue · 8 April 2021
★★★★★ 5/5
FacebookWe bought our new house through Page and Wells and nothing was too much trouble for them. Sam in particular was SO helpful and always calm, thoughtful and not at all pushy. If we ever sell our house(and we will NEVER move again, so doubtful!) we would definitely use and recommend Page and Wells. Fantastic company and lovely helpful staff. Thank you ?
Jane · 27 September 2017
Agent replied
Thank you so much for your great feedback. We are so happy you are pleased with your experience with Page & Wells and if we can be of any assistance in the future please do not hesitate to get in contact. Wishing you happiness in your new home. The Page & Wells Team.
★★★★★ 5/5
GoogleMy experience of using Page and Wells to sell a property is positive. Page and Wells are very professional and client focused. Steve and Nicola, Maidstone Office, are a pleasure to deal with and have a comprehensive understanding of the market which provided me with good advice. Page and Well’s marketing attracted many potential buyers and I had no hesitation in leaving the keys, to the unoccupied property, with Steve to manage the escorted viewings. The property was always securely left after each visit. When the initial property sale fell through Page and Wells turned the situation around and found another buyer which resulted in a very quick sale.
D · 22 August 2021
★★★★★ 1/5
FacebookI've lived in Maidstone for 60+ years, and I have never seen such gross disregard for their customers. They are underhanded callous uncaring self centered and manipulative. With page and wells it's all about the money AT ALL COSTS. Their behavior is appauling. I WOULD NOT RECOMMEND THEM IN A MILLION YEARS.
the way you have treated my friend is highly unacceptable and you would not get away with such dishonest behaviour - YOU OUghT TO BE EXPOSED. I HAVE SEEN THE NASTY EMAILS JAMES PAYLIN AND DUNCAN WILLS WROTE TO HER AFTER OUTRIGHTLY LYING TO HER AND HIDING MATERIAL INFORMATION THAT COULD AFFECT THEIR DECISION TO THE ADVANTAGE OF YOUR CLIENT. HOPE NOONE HAS TO EXPERIENCE SUCH DISTATEFUL AND TERRIBLE SERVICE.
Billy · 23 March 2021
★★★★★ 5/5
GoogleNicola has been very helpful at Page and Wells, staying in touch and finding ways to smooth the buying process, very good company and processes.
Matt · 19 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.