Oyster Properties estate agents in Stanmore and Arnos Grove

★★★★★ 4/5

Google

Gemma was a senzational help with our moving process. We had millions of questions and she was extremely patient and receptive to most of them in prompt time. The property is stunning, we love it so far and it is extremely affordable for what it looks like. Their properties are safe, code locked and very modern, so even when your room is messy, it appears clean. The edgware area where they have multiple properties is a perfect location, with 7 and 10mins walk to jubilee and northern respectively and shops of any kind, a mall, pharmacies, banks, etc. The one slight issue for not giving a 5 star was that we specifically asked for our room to be cleaned before we arrived. We are no close to clean-addicts but the professional cleaning that was done prior to us moving was more for the sake of doing it. There were many compartiments, table tops in the bathroom and corners of the room which had dust and had been ignored by the cleaner. With properties like this when the cleaner only comes to clean the room when someone moves in, the cleaner should do a spotless job, as she only has to come once. We had to reclean everything and that was a bit of a burden as we had not agreed on that. Just because a property is modern does not mean it's actually clean. Lastly, on the instructions sheets, it says that a cleaner comes every 2 weeks to clean the common area but nobody has come since a few months. If you advertise something, you should provide it as well. Otherwise, even though a bit long process with paper work and this cleaning issue, everything else was fine and Oyster staff, especially Gemma, have been very helpful and would recommend to anyone.

Theo · 30 April 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Google

I recently rented with Oyster. The entire team was helpful and professional. We worked with Gemma Groogan who was absolutely fantastic: easy to reach, sorted all requests out promptly and thorough in all her work. Narissa and Natasha

Narissa · 30 April 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Google

This is going to be a slightly longer review than a usual one so to summarise my review- Gemma was absolutely amazing! I was interested in renting an apartment, when I contacted the company I was able to view the property the following day. Gemma was very helpful and provided a lot of knowledge of the area. I have received loads of support as I wanted to ensure I'm not breaching the contract by any matter. In the contract it was mentioned there are no pets allowed unless there is a written permission from the landlord. Therefore I have requested a formal document of the landlord to state my cat is allowed on the premises. Gemma has went out of he way to get the letter for me within two or three days, and I must admit I was pleasantly surprised how smoothly and stress free experience it was for me to deal with this agency. I would highly recommend this company if you are looking to rent or buy a new apartment. The staff were quick to respond to my emails, and they were professional at all times.

Antònia · 30 April 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Google

Gemma was very professional and helpful from the moment we went to see our flat. She was answearing all the questions regarding renting and doing her best so we could move in. I fully recommend oyster property!

Gabriela · 30 April 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Google

I found Oyster properties a very pleasant company to deal with. From the moment I took over a flat tenancy 18 months ago they were always available to assist, advise and resolve any issues which arose. I would highly recommend this company and would like to pay a special thank you to Hema for the excellent customer service.

Ian · 30 April 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Google

Highly recommended for property rentals and property purchase. We have been renting through Oyster properties for many years. The team is always very professional . Nick is great problem solver ! He takes the time to understand the issue for tenants and works with the landlord to find optimum solutions. I appreciated their customer service, the expertise and trying to make the tenants stay comfortable .

Pranav · 30 April 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Google

Gemma was fantastic. She was very friendly and was quick to respond to any queries we had. Gemma and oyster properties were amazing in helping us find the perfect flat. Highly recommended

Mustafa · 30 April 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Google

From the moment we engaged with Oyster Properties they demonstrated true professionalism with high level of service. The staff certainly from my perspective on the rental side were very helpful from start to finish in getting my property onto the rental market. Oyster Properties is an agent that had kept up with the current and future of rental management and have used the a combination of experience and technology to be ahead of their competitors. This has made the whole experience in getting my property onto the rental market seamless. I would highly recommend their services. Finally if like to thank all the staff at Oyster Properties for their friendly and professional approach in dealing with me and in particular a big thank you Nick and Gemma, great job guys and keep up the good work. Rohit.

Rohit · 30 April 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Facebook

Excellent service even during this tough period, Gemma was super! Papers done really quick and always ready to answer our questions. Amazing job!!

Leonardo · 23 April 2020 · Oyster Properties Arnos Grove

★★★★★ 5/5

Facebook

Many thanks to the all staff Oyster Property and Specially to Gemma, who helped us in all way to find a perfect home for us. Looking forward to work with them in the future as well.😀

Shruti · 20 April 2020 · Oyster Properties Arnos Grove

★★★★★ 1/5

Google

Very poor customer service and rude discriminative sarcastic manners in management. (Which clearly said I don’t care about customers.. you pay me) btw I will be releasing reordered conversations to YouTube very soon to reveal there real bad side. Keep changing customer assistants due to lack of their knowledge and legislations. Wrong informations on website to attract customers. As soon as you ask target property, they just taking you round and round by explaining about other expensive properties without even hesitating about customers words. Basically it’s like they sell what they want. Not what we after.. and after all they saying their system is down today and I heard the same thing for last 30 days. Even after informing no changes on website and keep violating consumer rights act. Which I found very disrespectful and unlawful. I will NEVER EVER TRUST THIS COMPANY WITH MY BANK DETAILS OR any other things. And also I being posting this post for many many times. And they Keep removing this because they know they are wrong. Btw, they blocked my number as well. They thought I’m from BBC Panorama. Lol also you violating google review policies as well. I wonder how these sort of unlawful black handed company survive in UK under great law. Fake compliment messages from friends and family and replying as a proper drama to create their own reputation. Disappointed. THIS PLACE IS SO DODGY..

Dilum · 13 April 2020 · Oyster Properties Arnos Grove

★★★★★ 5/5

Google

My experience with using oyster properties to purchase my first property has been amazing. Mr mannsh 👍 his experience, knowledge and support has helped every step of the way with solicitors and mortgage brokers. A great service from start to finish. …

Zyao · 7 April 2020 · Oyster Properties Arnos Grove

★★★★★ 5/5

Google

Very professional, prompt and reliable service! Gemma Grooger was very helpful, friendly and responded to all queries swiftly. A smooth move in. Thank you👍 …

A · 7 April 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Facebook

I recommend Oyster Properties, the best team ever! Gemma I am glad that I met you, you are a very kind and nice person!

Cazaciuc · 18 March 2020 · Oyster Properties Arnos Grove

★★★★★ 5/5

Trustpilot

Let & managed property

Oyster Properties are managing the letting of my Stanmore flat, and I couldn't be happier with them. I had to move abroad for work, and they have managed the entire process from removing and safely storing some of my personal items, finding suitable tenants within a matter of days, arranging for cleaning, spare keys, bill transfer to the new tenants etc. brilliantly. The team around Nick and Gemma are highly professional, always friendly and always very quick and efficient in answering to any enquiries I might have. I highly recommend Oyster Properties.

Jo · 11 March 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Facebook

Gemma managed my moving in process in a very efficient way: the paperwork was done quickly, she is very responsive and the communication is clear and timely. So far so good!

Cosmina · 6 March 2020 · Oyster Properties Stanmore

★★★★★ 1/5

Google

Service dreadful would never use again or even suggest them to my worst enemy. Am only giving them one star because I have to to post this review but personally wouldn't give them that.

Carol · 5 March 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Google

I rarely write reviews but this was probably the smoothest move I've ever made (including abroad). Gemma was an absolute star !Kept me informed throughout the entire process, and we were able to get everything signed off and keys in hand in less than a week! An incredible turn around. I would recommend Oyster to anyone. Huge shout out to Gemma! Thank you again for all of your help

Jade · 5 March 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Google

Great service by oyster properties and especially Gemma in particular kept me in the loop constantly and replied very quickly when I had queries. Lost out to a particular flat in a building I liked but as soon as another was available she called me straight away. That’s the service I received here. Would definitely recommend to everyone!!

Nayen · 5 March 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Google

Working with Oyster Properties was a very enjoyable experience. Gemma was simply one of the most pleasant surprises I’ve had in a while: what I expected would be a tedious, long-drawn process, looking for a place to rent, turned out to be anything but. And it was all due to Gemma who, in true professional, walked me through the steps, thus ensuring everything went smoothly, showed considerable patience and willingness to help, was kind, open and fun and made the whole process look like a walk in the park. All in all, I couldn’t have asked for a better agent and I’m grateful that she made this experience so enjoyable.

Ioana · 5 March 2020 · Oyster Properties Stanmore

★★★★★ 5/5

Facebook

Gemma was very fast and efficient in helping us find a house and move in quickly. I highly recommend Oyster Properties.

Alex · 4 March 2020 · Oyster Properties Arnos Grove

★★★★★ 1/5

Facebook

COMPLETELY UNPROFFESIONAL. We agreed to pay the holding deposit to secure the lease for one of their property and just because we dont wanna use their website to pay the holding deposit coz we wanna send it DIRECTLY to their bank they ditch us and cancelled our agreement. Oh yeah agent name is GEMMA btw. Prolly you guys find it easy to deal with her coz she actually ditching people like us who already made a deal with her. Cant even wait for an Hour to get the money?

Celie · 21 February 2020 · Oyster Properties Arnos Grove

★★★★★ 5/5

Facebook

Gemma managed my moving in process in a very efficient way: the paperwork was done quickly, she is very responsive and the communication is clear and timely. So far so good!

Monica · 4 February 2020 · Oyster Properties Arnos Grove

★★★★★ 5/5

Trustpilot

We are really happy with the great

We are really happy with the great, friendly service. We renting a lovely new home. Thanks, highly recommended.

Judit · 13 January 2020 · Oyster Properties Stanmore